Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Power flush: Professional, informative, efficient and excellent workmanship
Customer Service
Quality
Value
Ollie was a very pleasant gentleman. He arrived on time having already forewarned me of his arrival by text. He parked up courteously and used covers on his shoes whenever he walked inside my property. He advised me of what the power flush work would entail and provided expected timescales. He kept me up to date throughout the job and showed me the water before the power flush and after the power flush. Ollie was very personable, professional and informative throughout. Very well mannered and respected my property at all times. I would thoroughly recommend Tower Heating based on my power flush job which Ollie carried out. Ollie also advised me how often a power flush maybe required and also hpw often the inhibitor would need changing. Thank you Ollie.
Customer in Merseyside Posted on 28/01/2026 , work completed 28/01/2026
The trader replied (on 20/02/2026)
We love to hear that Ollie’s excellent energy made a positive impact on your day! Thank you for the recommendation and for highlighting the quality of his work. Our best regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Ollie, Ben and Josh
Customer Service
Quality
Value
From initial call with Leanne in the office who was very helpful throughout, to Greg visiting to complete a survey/quote. Ollie, Ben and Josh who completed the job were brilliant. Very clean and respectful. Happy with work that was completed. (New combi boiler, replaced several radiators and removed old tank/cylinder)
Customer in Merseyside Posted on 02/01/2026 , work completed 28/11/2025
The trader replied (on 20/02/2026)
We appreciate you highlighting clean and respectful work from all the lads. It's our goal to ensure every job is completed with the least amount of fuss for our customers. Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Perfect Experience
Customer Service
Quality
Value
Just had a completely new heating system installed, boiler, radiators etc. Tower Heating Formby provided the best contractor experience I've ever had. From the start with the first visit to estimate, where suggestions were made and advice given, through to the tidying up at the end of the job, everything was perfect. The lead engineer Chaise and his colleague Olly were exemplary. Polite, quiet, hard working, reliable (and not a swear word to be heard, which is a first in my experience!). They ensured I was happy throughout and at every key stage. They clearly cared about doing a great job and going the extra mile to ensure customer satisfaction. The work was finished on time and with no additional costs. Communication with the office was very professional too. Very highly recommended.
Customer in Merseyside Posted on 16/03/2026 , work completed 04/03/2026
Fit a new boiler
Customer Service
Quality
Value
Excellent service, from initial contact to fitting- including a really quick response when the old boiler failed. Very flexible in moving the installation date forward as well.
Customer in Merseyside Posted on 09/04/2024 , work completed 09/04/2024
Great company!
Customer Service
Quality
Value
We had two radiators changed, an electric towel rail removed and a new kitchen tap. Everything has been easy and smooth, from the initial call to the office, Steve coming to quote (and later fit the tap) and Ollie and Harvey on the day - we have been very impressed overall. Professional, polite and tidy. We will definitely use again. Thank you Tower Heating.
Customer in Merseyside Posted on 05/12/2025 , work completed 05/12/2025
The trader replied (on 20/02/2026)
From the office to the final fit, we’re thrilled the process was smooth for your new radiators and tap. Steve, Ollie, and Harvey will be very happy to hear they made such a great impression. Best regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Fantastic service!
Customer Service
Quality
Value
Couldn't have been better, went above and beyond. Ollie was great and so helpful! Thanks so much for everything!
Customer in Merseyside Posted on 30/10/2025 , work completed 30/10/2025
The trader replied (on 20/02/2026)
"Above and beyond" is our mantra! Thanks for choosing Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Finding and repairing a leak in the heating system
Customer Service
Quality
Value
The leak only came to light a short time ago. We contacted Tower Heating straight away and they arranged for an engineer to assess the situation, then today Chaise came and spent time identifying where the leak was and skilfully repaired the problem. We were impressed with his knowledge as he explained what he was doing and, showed us evidence of the problem. Now we have a fully functioning heating system once again and are very grateful to Tower Heating and of course to Chaise. Excellent service.
Customer in Merseyside Posted on 11/12/2025 , work completed 11/12/2025
The trader replied (on 20/02/2026)
Leaks can be a nightmare! What a lovely shout-out for Chaise. We’re delighted you're happy with your new heating system and found our crew respectful and clean. Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Which? Local Review
Customer Service
Quality
Value
Prompt reliable honest, replaced my boiler, replaced my hot water tank, fitted my shower, fitted new taps, serviced the boiler. Excellent. They were recommended to me by someone else.
technophobe88 Posted on 30/10/2009 , work completed 30/10/2009
Which? Local Review
Customer Service
Quality
Value
Tower Heating replaced our gas boiler and all the radiators with associated pipes. They were efficient and professional, ensuring the minimum of disruption. They took care to do the work as cleanly as possible, boxing in the pipework between floors and bricking up the hole in the garage wall where the original flue had been removed.
JohnCossins Posted on 27/02/2011 , work completed 27/02/2011
Which? Local Review
Customer Service
Quality
Value
Excellent job,Tower Heating fitted a new combi boiler and serviced the radiators. Very professional, courteous and completed work at specified times. They were also better value than other professional firms in the area.
leemoody Posted on 10/05/2012 , work completed 10/05/2012
General Proffessionalism
Customer Service
Quality
Value
Tower Heating originally fitted an entirely new central heating system for me. They were clean,tidy professional, efficient and friendly. My boiler broke down 6 months out of warranty. Heat exchanger damaged. Tower Heating attended and arranged for the part to be fitted by the supplier all free of charge. Typical of the service they provide!
Jed mawdsley Posted on 03/02/2016 , work completed 03/02/2016
Excellent service
Customer Service
Quality
Value
Highly recommended, fast efficient service. Most impressed will certainly use again.
Dawn, Merseyside Posted on 22/04/2016 , work completed 22/04/2016
Brilliant job
Customer Service
Quality
Value
Prompt and efficient work of high quality.
Patricia, Merseyside Posted on 03/08/2016 , work completed 03/08/2016
Excellent job carried out by professionals.
Customer Service
Quality
Value
An excellent job from start to finish. The team worked in a very professional manner. They have already got a further two jobs from my recommendation. They are very clean and tidy workers, and are mindful of keeping everywhere covered whilst working.
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Boiler Service
Edward, Merseyside Posted on 13/10/2016 , work completed 13/10/2016
My Review
Customer Service
Quality
Value
Keith and Tom. Most pleasant, clean and tidy. Worked fast, efficient.
Wendy, Merseyside Posted on 14/10/2016 , work completed 14/10/2016
Excellent job
Customer Service
Quality
Value
I could not have had a better care and attention.
Mavis, Merseyside Posted on 31/10/2016 , work completed 31/10/2016
Excellent work.
Customer Service
Quality
Value
Would definitely recommend Steve and James. Very efficient, friendly and excellent job.
Alyson, Merseyside Posted on 25/10/2016 , work completed 25/10/2016
Punctual & professional
Customer Service
Quality
Value
Lee has always done our annual service and is always very helpful. Emergency call outs are always promptly attended to.
Eileen, Merseyside Posted on 04/11/2016 , work completed 04/11/2016
Prompt and professional
Customer Service
Quality
Value
Both Danny & Tom were extremely polite, hard working & very efficient overall very happy with the work carried out.
Kate, Merseyside Posted on 26/10/2016 , work completed 26/10/2016
Very reliable
Customer Service
Quality
Value
Very reliable and reasonable prices.
Patricia June, Merseyside Posted on 28/10/2016 , work completed 28/10/2016
Excellent service - prompt and professional.
Customer Service
Quality
Value
Excellent and courteous service. After my initial phone call the engineer came the same day, fixed the boiler temporarily. He ordered new parts which arrived with two days and the whole job was completed in only four days, during which time I was not without hot water or heating - thankyou.
Which? Trusted Traders Consumer Posted on 28/10/2016 , work completed 28/10/2016
Superb service
Customer Service
Quality
Value
Both Gordon & George were a delight to have working in the house. Prompt, friendly polite and extremely clean and tidy. A job well done. Thank you.
Samantha, Merseyside Posted on 16/09/2016 , work completed 16/09/2016
Exemplary
Customer Service
Quality
Value
We rang at 6:15pm after finding water dripping from the attic into the bedroom. Neil arrived promptly. Made a new part. Completed the job by 6:50pm! Fantastic service. Not the first time that they've helped us with such speed. Well done!
Very Happy Customer Posted on 22/09/2016 , work completed 22/09/2016
Good clean workers
Customer Service
Quality
Value
Gordon and George have just fitted my new boiler. They have done an excellent job, gone the extra mile and I would have no problem recommending this firm. A very happy customer.
Patricia Posted on 12/10/2016 , work completed 12/10/2016