Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great.
Customer Service
Quality
Value
Tom and Lee - on time, quick, tidy and professional. Fault found and action to fix taken. Good explanation of problem and work undertaken. Great. Thankyou!
Jenny, Merseyside Posted on 23/11/2016 , work completed 23/11/2016
Polite and efficient
Customer Service
Quality
Value
Thank you for sending Chris to service the boiler as I requested. He has given us good service for several years now and is always polite and efficient.
Which? Trusted Traders Consumer Posted on 14/08/2017 , work completed 14/08/2017
Professional
Customer Service
Quality
Value
Completed to satisfaction. Been keeping very warm this winter.
John, Merseyside Posted on 05/09/2016 , work completed 05/09/2016
Polite and Professional
Customer Service
Quality
Value
Professional, polite. Explained what he was checking. Clean working. Keith
Susan, Merseyside Posted on 24/08/2017 , work completed 24/08/2017
Good service
Customer Service
Quality
Value
Have used Tower Heating for 7 years. Always provide a good service with value for money. Keith & Tom.
Helen, Merseyside Posted on 13/06/2017 , work completed 13/06/2017
Highly Recommended
Customer Service
Quality
Value
The Tower Engineer, Keith arrived promptly on time. As this was his 3rd visit to service our boiler & 2 gas fires we knew what to expect. His work was thorough & he worked around us (working at home). He kept us informed of what he was doing and cleaned up as he went along. We would recommend Keith & Tower as they gave a great service & communications was excellent with all those we dealt with at Tower Highly Recommended
Customer in Merseyside Posted on 14/11/2024 , work completed 07/11/2024
Efficient & professional
Customer Service
Quality
Value
Keith and Tom arrived on time and completed my boiler service in an efficient and professional way. They explained everything and were friendly and courteous. Everything was left clean and tidy then they finished. Will use them again and will recommend to others.
Linda, Merseyside Posted on 14/07/2017 , work completed 14/07/2017
Prompt and professional
Customer Service
Quality
Value
Very pleased with the service I received. Wouldn't hesitate to use them again.
Pauline, Merseyside Posted on 16/08/2017 , work completed 16/08/2017
Professional job
Customer Service
Quality
Value
Gordon was punctual, courteous and tidy. He completed the job to an excellent standard. Many thanks.
Sara, Merseyside Posted on 26/07/2017 , work completed 26/07/2017
Great customer service!!
Customer Service
Quality
Value
Friendly and attentive installation team, a job well done.
Colin, Merseyside Posted on 25/07/2018 , work completed 25/07/2018
Which? Local Review
Customer Service
Quality
Value
We have always been satisfied with the high standard of their work, their reliability and the help and advice they are willing to give.
Ann, Southport Posted on 31/08/2007 , work completed 31/08/2007
Happy customer
Customer Service
Quality
Value
Since moving into a new home, I have called Tower Heating several times over the past few months to fix various problems - boiler, heating, plumbing & shower leaks. They have been experienced & knowledgeable in all areas and their work has been to a high standard. They are a professional, friendly & reliable team. I would not hesitate to call them again if I needed a plumber.
Lara, Merseyside Posted on 15/06/2016 , work completed 15/06/2016
First class job
Customer Service
Quality
Value
Prompt and reliable, polite and courteous. Worked diligently and efficiently. Left everything clean and tidy.
Isobel, Merseyside Posted on 27/03/2017 , work completed 27/03/2017
Excellent
Customer Service
Quality
Value
Tom and Keith were excellent. Many thanks.
Janet, Merseyside Posted on 01/09/2017 , work completed 01/09/2017
Good job
Customer Service
Quality
Value
Despite things not been straight forward at the start Chris, George and Keith did a great job. They were concerned that they did a good job and that things were left presentable - thanks very much.
Paul, Merseyside Posted on 23/06/2017 , work completed 23/06/2017
My review.
Customer Service
Quality
Value
They didn't notice leaking heat exchanger in first visit, otherwise they would be top rating on all counts.
Alan, Merseyside Posted on 25/03/2019 , work completed 25/03/2019
Proficient & professional
Customer Service
Quality
Value
From estimate to completion I was impressed by the efficiency and quality of work by all staff, especially James of Tower Heating. My son and my brother recommended tower to me having had new boilers themselves and I would agree with their opinions entirely.
Alan, Merseyside Posted on 13/07/2017 , work completed 13/07/2017
My review
Customer Service
Quality
Value
Keith was efficient, friendly and made sure all was working correctly before leaving the property. Thanks.
Fiona, Merseyside Posted on 24/08/2017 , work completed 24/08/2017
Prompt, professional & pleasant
Customer Service
Quality
Value
Tower Heating arrived promptly each day. All three engineers, Danny, George and Keith were pleasant, helpful and informative throughout the installation. Greg, the supervisor, visited several times to check the job was going to plan.
Christopher, Merseyside Posted on 14/06/2017 , work completed 14/06/2017
Prompt, efficient, professional
Customer Service
Quality
Value
Serious and responsible. Good attitude and service. Prompt and efficient. I am a perfectionist but Tower still won top marks. It deserves to do well.
Bernard, Merseyside Posted on 02/08/2016 , work completed 02/08/2016
Helpful service
Customer Service
Quality
Value
Danny and George were prompt and professional. They were keen, do the job according to my requirements and get things just right.
Simon, Merseyside Posted on 23/11/2016 , work completed 23/11/2016
Prompt and professional
Customer Service
Quality
Value
Gordon and his team were professional in their work, pleasant, polite and very helpful in explaining everything. Work was done as neatly as possible and they tidied up afterwards.
Patricia, Merseyside Posted on 24/04/2017 , work completed 24/04/2017
Which? Local Review
Customer Service
Quality
Value
When they replaced our central heating boiler they were completely professional, clean and punctual. When our immersion tank leaked they even came out on a Sunday afternoon, without complaint - even joked - asking whether they could finish their lunch.
John Watkinson Posted on 07/04/2009 , work completed 07/04/2009
Job well done
Customer Service
Quality
Value
Another excellent job from Lee.
Stan, Merseyside Posted on 25/11/2016 , work completed 25/11/2016
Helpful and friendly
Customer Service
Quality
Value
Always efficient, always punctual. Helpful and friendly.
Which? Trusted Traders Consumer Posted on 16/11/2016 , work completed 16/11/2016