Tower Heating Ltd

The whole Tower team have been polite, approachable and efficient providing an excellent seamless service. Ollie, who fitted my replacement boiler, did a brilliant job. He was professional and personable and kept me fully informed throughout the day. He answered all my questions and worked conscientiously and tidily. I'm delighted with the service and my new boiler! I felt their pricing was competitive too. Would definitely recommend.

We used Tower Heating as they were recommended to us. The call out engineer arrived quickly and was very helpful. We decided to replace the boilers and Greg came out to suggest the most suitable system. Within a few days Nigel and Ollie arrived and started to install the new boiler. They turned up on time each day and worked really hard, answering any questions we had. They were super efficient and knowledgeable and made sure the area was left tidy each day. We would definitely recommend this company to anyone looking for heating services as they were excellent from start to finish.

After a thorough review of the house with Greg we were offered a number of options for a new central heating system. The installation was highly professional and both Kieran and Ollie were a pleasure to have at the house. They were polite helpful and explained the various options to issues and cleaned and tidied at the end of the day. I'd highly recommend the services of Tower Heating.

The Tower Engineer, Keith arrived promptly on time. As this was his 3rd visit to service our boiler & 2 gas fires we knew what to expect. His work was thorough & he worked around us (working at home). He kept us informed of what he was doing and cleaned up as he went along. We would recommend Keith & Tower as they gave a great service & communications was excellent with all those we dealt with at Tower Highly Recommended

I contacted Tower Heating on Monday as our heating system has been playing up since we moved in last year and on Monday we woke up to no hot water. I advised that we had Tado. Julie organised for an engineer to call on Tuesday, the earliest time they had. I was sent an email confirmation and then a text message when Keith was on his way. Keith wasn’t sure what was happening with my system but showed me a shortcut to get hot water. He then arranged to visit today and has fixed the many problems we’ve been having. Service from start to finish has been excellent with confirmation emails sent along with text messages to confirm he was on his way. Keith took time to listen to my concerns and has explained what he has done.

We recently had a new Worcester boiler fitted by Tower Heating at a very competitive price. Leanne on reception was very friendly and helpful. Steve who carried out the survey was professional and knowledgeable. Ben our engineer was absolutely brilliant as he was very personable, polite professional and patient carefully explaining the process of fitting the boiler and how to operate it. He arrived on time and left no mess when the work was completed. He is a credit to the company.

Keith diagnosed our fault previously, ordered required part & fitted today. Arrived at arranged time, completed work & thoroughly cleaned up afterwards.

From the initial meeting with Greg, to get an estimate, to the full installation of my new boiler by Ben, the service from Tower Heating has been excellent. These people are professional and customer centric. First of all they go the extra mile to make sure you are getting what you need, that the price is fair, and if - heaven forbid - something did go wrong, then they are there to sort it out. You couldn’t really ask for more. I wouldn’t think twice about recommending them to family and friends.

Delighted with the results of the installation of my new boiler. Ben was very efficient and did a superb job. His efforts were very much appreciated and I can't recommend him highly enough. Many thanks.

Excellent service from Keith and Tower Heating as usual. Friendly, reliable and professional, you know you're in safe hands. Highly recommend

We've recently had a new boiler installed by Tower & just wanted to commend them on a great job from start to finish. From Greg carrying out the survey to Nigel & Ollie doing the fitting, the whole team at Tower has been professional, courteous & efficient. Happy to recommend them based on our experience on this, & other jobs they've done for us over the years.

We can't praise Stuart, Kieran and Ben enough for the work that has been completed, installing a new combi boiler in our home. Courteous, respectful and punctual. The planning and completion of the work has been done to the highest standard. Thank you

Fantastic service from start to finish from dealing with the customer service department to the engineer Phil everyone was so professional and knowledgeable. Would highly recommend and will be using again. Phil is a credit to your company

Tower Heating installed a new boiler and replaced a bathroom radiator. Kieran and Ben did the work over 3 days and on time. They communicated brilliantly and kept me informed on the schedule for the work. I was a little concerned as we had installed a new glass panelled staircase right next to the airing cupboard where the boiler is. I had no cause to worry as they work cleanly. A new carpet installed in December is still spotless. They trained me on the operational aspects of the boiler communicating superbly. Overall a very slick 3 days work. The 2 young men are a credit to themselves and Tower Heating.

Keith services my boiler, he arrived early and completed the job in no time at all, very polite and professional, he helped me set up my Nest account and was extremely helpful, would definitely recommend using Tower Heating.

Steve and Ollie attended on time, were courteous and friendly and completed the work in a thorough and efficient manner, leaving everywhere clean and tidy. The appliances now work perfectly.

Keith and Harvey were very polite and very efficient. They explained what they had done to the boiler and the gas fire.

I called Tower on Tuesday and explained the problem and also explained the urgency as I was going on holiday on Friday. The engineer Phil came out to assess and quote on Wednesday morning then after accepting the quote arranged to return Thursday to complete the work. Arrived on time and completed the work without any fuss within a couple of hours and even added an external replacement not originally quoted for. Great work.

I had a terrible boiler installation from another company advertising themselves as 'Experts in Heating & Plumbing'. The work was so substandard I asked Tower Heating to completely redo the entire installation. I'm extremely pleased with the result and Tower Heating could not have been more helpful and responsive. The work is first rate and the guys who did the reinstall are a credit to their organisation. I'm very grateful indeed. Highly recommended.

Professional, reliable and trustworthy company. Tower Heating installed a my boiler and have serviced it for the last two years. Office staff are very helpful and engineers are always polite and knowledgeable. Very happy customer

Tower replaced an old back boiler system for me with a modern combi boiler and installed an additional radiator. Great initial quote discussion with Greg who explained best way to do the boiler, and then installed by Nigel and Ollie who also did a great job and kept me informed all the way through on how things were going. Very happy with the work done and whole process by Tower. Thanks!

All aspects of the work undertaken by Tower Heating has been outstanding. From the initial boiler service with Steve who quickly identified the issue & talked us through our options, Leanne in the office answering questions & booking the install & Steve & Ben the install team. They all inspired confidence. On installation day Steve & Ben were helpful, respectful of our property, very tidy (you wouldn't know we'd had a new boiler) so we felt in safe hands. Thanks to everyone involved.

I can’t fault any aspect of my dealings with Tower Heating from their initial inspection, quotation and then installation of my new Worcester Bosch CH Boiler. They confirm all appointments, turn up on time and fulfil all the promises that accompany their quotation…and more! Nigel and Olly were the engineers carrying out my work; they were courteous, considerate and immediately put protective floor covering in all areas they would be working in. They asked for answers to some straightforward questions and then got on with the job in hand. I didn’t have any other contact with them (other than providing refreshments) until their work was finished and they were ready to show me how the system worked. They had arrived at 08.30 and the whole thing was completed by mid-afternoon; they had cleared up completely and left the place immaculate. I can’t praise them and Tower Heating highly enough. It is no exaggeration to say that I can’t remember when I last had major work carried out so efficiently, speedily and pleasantly. I chose Tower Heating because they are Which? Trusted Traders and they certainly didn’t disappoint. I just wish there were more trades available under the scheme, which is invaluable.

Excellent service, from initial contact to fitting- including a really quick response when the old boiler failed. Very flexible in moving the installation date forward as well.

Nigel and Ollie attended for a fault that turned out to be due to adverse weather - they pulled the sludge out the drain which they never had to so above and beyond. Thanks guys. Highly recommend - very professional company

Prior to having a new kitchen fitted we thought it wise to have a new boiler installed. We chose Tower Heating because of the sheer volume of excellent reviews and could not be happier. Every aspect of the experience has been faultless, from booking an initial appointment with Leanne to survey by Greg and the completed boiler installation by engineers, Nigel and Ben. Leanne and Clare (in the office) have been a pleasure to deal with, swiftly answering any queries. During survey Greg recommended a boiler which he considered to be more suitable for the household and did not try to upsell a larger model. Greg also followed through by visiting on the final day. Installation engineer Nigel kept me fully informed throughout and when two hidden issues arose I felt as though the engineers would resolve them and they did, causing minimal disruption to the other rooms where they needed to lift floorboards. Nigel and Ben worked extremely hard and I cannot praise them enough, they were extremely considerate at all times and most importantly inspired confidence ensuring a stress-free installation. Thank you both. We now have a new boiler with the unexpected bonus of much neater pipe-work, in anticipation of our new kitchen. Tower is a company you can trust and we know that we made the right choice. We will entrust them with all future work.

Our central heating fault was diagnosed within minutes of the engineer arriving. He was able to sort out the problem including replacing a part in little more than an hour. He was friendly, considerate, efficient and a very tidy worker. This is why we’ve used Tower Heating for the last twenty years or more - they are simply the best and I would highly recommend them to everyone.

Nigel Littler and Harvey spent three days installing a new boiler. They were totally professional and very friendly and helpful during the installation work and completed the project on time and to a very high standard. Tower Heating were recommended to me by a neighbour and I would have no reservations in also recommending them. Many thanks thanks Nigel and Harvey for your excellent work and leaving everything so clean and tidy at the end of it.

Excellent job. Done on time and price quote very competitive, efficient and professional. No mess or drama. Engineers very skilled - including remedial plastering and external brickwork to remove old 70’s flue vent housing. Very tidy installation in an awkward corner of our kitchen. I highly recommend this firm, especially our two engineers Nigel & Ollie.

New combi boiler and radiators fitted. Work completed within time scale and to a very good standard of workmanship. We were kept informed of how the work was proceeding and any questions we had were answered clearly in a manner we could follow/understand. Thankyou Nigel and Ollie

Keith our LPG engineer is friendly, helpful, efficient and professional And arrived on time which is very convenient

Excellent work from start to finish. Staff were very polite and friendly. Work undertaken to a very high standard in quick time. Would strongly recommend this firm.

Had a new boiler fitted and these two guys were excellent really helpful and nothing was too much trouble

Tower heating installed our 3 boilers but not our 2 gas fires. Their service engineers are very experienced and familiar with our house. The service was very professional and the engineers are always very polite and informative. Excellent company and I would strongly recommend anyone to use them

Really happy with Tower Heating visit today! Punctual and polite and friendly. Even took shoes off to go upstairs on the carpet without asking! Thanks again for brilliant service from Keith & Ollie today.

Keith serviced our boiler boiler and fire a couple of weeks ago, and today we had him back to replace bathroom taps. Everything done with well-trained efficiency, and politeness. Clearly a company that believes in doing a quality job, and they arrive when they say they will. Recommended.

Big thank you to Keith. So glad at last to have a fully working unit. Effective and prompt service.

Excellent service today on boiler and the work we needed on a gas fire. Engineer (Keith) was really patient with my Mum who tends to get in the way! Would certainly recommend. Thanks.

Never so glad to see these guys. 5 days of no heat or hot water. Explained I'm disabled and pensioner and visit arranged quickly to suit me. Arrived early, soon diagnosed problem. They were very friendly, efficient and quick. Boiler fixed and serviced in no time, now I'm warm. Great job Keith and Harvey. Will definitely use Tower again, I was surprised how reasonably priced. Thank you so much for making an old lady happy!

Steve was very professional , polite and efficient . Fault diagnosed very quickly and valve replaced . Very happy with job done. Highly recommended.

Had my gas fire fixed by Keith, from Tower Heating. He was fantastic. Explained everything thoroughly and also helped with booking another visit for boiler review. Great service would highly recommend

Two engineers (Dan and Tom) from Tower Heating did a great job fitting my boiler. They came on time, worked hard and efficiently and cleaned up after they went. They showed me how to use my boiler and made sure I was happy before they left. Tower Heating as a whole have been a straight forward and helpful company to deal with. I can recommend.

Another expert job done to repair my old gas boiler. The guys at Tower Heating are always brilliant and really helpful, and Steve L is especially knowledgeable and competent as well as being really friendly. I can’t recommend Steve L or Tower Heating enough, I’ve used them for the past 7 years and know I can always rely on them to get things sorted quickly and make sure I’ve got a working boiler. Thanks guys!

New Worcester boiler. Very professional service from start to finish. Exceptionally tidy work clearing all the untidy pipe work and replacing. All looks and works great. Tidied everything up afterwards as well. Wouldn’t hesitate to use again.

From start to finish this company we're professional ,Stuart came round to do a survey and gave us options and we arranged to have a new boiler fitted. The job was completed by Tom and Ben who were both professional, clean and tidy workers I hardly knew they were there. They solved radiator problems which have plagued our system for years. I can thoroughly recommend Tower Heating they employ good considerate, knowledgeable workers and I have to say have been a pleasure to deal with. Thanks so much Tom, Ben and Stuart for your excellent service and workmanship.

Tower Heating came out to us on 22/12. (We were fed up waiting for British Gas.) They diagnosed to problem and returned at 8.15am in 28/12 - the first available opportunity - to repair our 17 year old boiler. Greg, the Director came out as agreed to quote for a new boiler on 24/1/23. We received a detailed quote on 27/1/23 and were offered a start date of 7/2/23, finishing on 8/2/23. The engineers Tom and Ben were punctual, courteous, efficient and professional. They worked hard and left the house as they found it. They explained what they had done and why. The new boiler was functional at the end of 7/2, and 8/2/23 was mainly a power flush to clean our system, which had not been cleaned for at least 10 years. I was instructed how to use Google Nest and Home. We were pleased to use Tower Heating as they were thoroughly courteous, efficient and professional at every stage of the process. We weren’t asked to pay a penny until the job was complete. We’re delighted with their work - it was a pleasure to deal with them. They deserve every success.

Work was performed on time to a good standard by friendly engineers Nigel and Ollie. The job was done quickly and cleanly.

Keith was a very efficient and professional engineer and very friendly and helpful. We were delighted with his work

We had a new boiler installed recently. The team at Tower Heating excelled in every way. Communication, knowledge and competence were outstanding. The receptionist was very friendly, confident and efficient. Stuart explained all the options together with the pros and cons. We did not feel under pressure at any time. Hard copies of what we spoke about were posted and received within a couple of days. Nigel, an excellent engineer, and his apprentice Ben were hardworking, polite and tidy. Nothing was too much trouble. They were very thorough and carried out the work professionally. The after-sales service was brilliant. Steve resolved what we thought was a fault in minutes. We thoroughly recommend Tower Heating Ltd.

Tower Heating recently installed a new Bosch boiler and thermostat in our house. The service from the initial enquiry with Stuart and the team at the office was prompt and professional. Tom on the installation team was on time, very clean/tidy, polite and persevered to fix a piping issue from the original system that was causing an error. A delightful service received from start to finish at a competitive price. Highly recommend.

Keith turned up on time to carry out gas fire maintenance, all done quickly and efficiently even whilst contending with my 16 week old teething puppy!

Keith attended and was friendly, professional and did a really good job. I would definitely recommend tower heating.

Excellent engineers, fitted my new boiler with no fuss, helpful office staff, working practices second to none, very respectful and left my home cosy and tidy.

We have used Tower Heating for many years and have always found them reliable and reasonably priced. Our engineer was Keith and he turned up at the agreed time and did the work to fix our heating without any fuss and for the price that had been quoted at the initial visit.

Keith called to attend to a slight issue I had with my boiler , he rang first to confirm it was convenient (as he was early) was professional and polite - Keith you are a credit to Tower Heating and I would not hesitate to use them again and recommend Thanks again

Very helpful and kept us informed all through installation Problems dealt with efficiently and quickly

As always, excellent service. Lee, and his Apprentice Ben, very friendly and professional. Specifically asked for Lee and waited until he was available. Fabulous workmanship and very tidy.

I’ve used Tower Heating for years and they always give great advice and also advice about energy efficiency. They try to send the same engineer so it was nice to see Lee again for our boiler service and minor hot water plumbing maintenance that we inherited with the house. He also discussed how to use our boiler and controls more efficiently to save on gas. East to book appointments over the phone and prompt service. Highly recommended.

Our annual boiler service was carried out quickly, cleanly and efficiently by Lee and Ben. Thank you

Wanting to use a local firm, we chose Tower Heating on the basis of their excellent reviews and we were not disappointed. From the initial survey visit to the completion of the job - replacement of our elderly "conventional" boiler with a combi one - the service was brilliant. Steve and Tom worked really hard over the 3 days, with a very pleasant and professional manner. Any questions were answered immediately and after the job was completed they left everywhere they had worked very clean and tidy. When contacting the office staff on any issue the same level of service was apparent, making the whole process very straightforward.

Encountered water heating problem and called Tower heating - Keith and Ollie turned up within 90 mins and resolved the issue promptly and efficiently and left no mess. They explained what the problem was and the solution and job was completed with 45 mins.

The work carried out to upgrade our Gas Central Heating System was completed to a very high standard by Tower Heating. They were both pleasant and polite and answered any technical questions or queries we put to them, immediately. All the work was completed to a high standard and I would not hesitate to recommend this Company.

Had a new boiler and some new radiators fitted. Chaise and Will were very polite and did an excellent job, completing everything in a professional manner. You would not know they had been! Will definitely use again.

We have used Tower Heating several times. Keith has always carried out the work promptly and professionally. Nothing is too much trouble. I would highly recommend them and will definitely be using them again.

We've used Tower Heating a few times now and always been pleased with the services they provided. The date of this years annual service had been altered twice by the company at short notice, due to unforseen circumstances, including an Engineer becoming ill. We were called and informed of the problems and the new dates were agreed. The inconvenience of the changing dates however was mitigated by the Company keeping us informed of the situation and not just "not turning up" on the day, which sadly many Tradepeople often do. Today the Engineer and an Apprentice arrived on time and as expected, they carried out a service of our Boiler and Fire. They sorted out a problem with a radiator not heating up fully, and also sorted the fire remote which was not working (new batteries in the fire was the problem). The Engineer gave us a full report on the boilers condition, he explained and highlighted potential issues and gave us options and likely costings for its replacement in the future. This information was very helpful as knowing this will allow us to plan and budget for this job to be carried out in due course. All work was done efficiently and cleanly and we would thoroughly recommend this Company to anyone looking for a quality Heating and Plumbing firm.

A totally professional, efficient and friendly experience from initial phone inquiry to inspection visit to work completion. Keith arrived spot on time, was kind, approachable and explained everything in a meaningful and helpful manner. The original estimate was even reduced as the time taken to complete the job was less than anticipated. How often does that happen?! On the basis of our experience we would have no hesitation in recommending Tower Heating, and Keith the engineer to everyone. Thank you for your top-notch service from start to finish and very fair price.

I wanted to replace old-style radiators with new Avoca ones. Greg did a survey and quoted me a great price. Work was completed by Nigel and Stuart on 27/9/21. These guys are true professionals. They arrived when they said they would, kept me informed of their progress throughout the day and did an unbelievably excellent job. They were respectful of myself and my home. I would recommend this local company to everyone. A truly outstanding job. A great customer experience - Thanks Tower Heating team.

When my old gas boiler started playing up and becoming unreliable, I sought a quotation for its replacement from Tower Heating, a company I have relied on for many years. A thorough and professional quotation was received which satisfied my needs and I, therefore, accepted the same, having then agreed a start date. The work started at the appointed time, all working areas were suitably protected with dust sheets by the installers, who were courteous and respectful and carried out the installation professionally with a minimum of disruption. At the end of each day they left the working areas very clean and tidy. The recommended boiler is working well and I can relax in the knowledge of continuous heating and hot water. I have no hesitation in recommending Tower Heating, from my first phone call to them to finally paying the bill I have dealt with professional and friendly staff.

We decided to upgrade our heating system and after previous excellent service for minor repairs from Tower Heating asked them for a review and quote. Following a thorough assessment by Greg, our new system has now been installed and is running well. We were very impressed by the hard work of Steve and Tom who efficiently and very neatly replaced our aged boiler and heating system. I would again highly recommend Tower Heating and will certainly be asking them to service our heating system over the coming years.

Tower Heating are a local firm and we were mid-lockdown. I'd heard from others that their service was Covid- compliant. Their assessment of what we needed was done professionally and very safely. The work was done with minimum fuss and disruption, checked by the boss once completed, and has worked immaculately since its installation. Excellent.

We have used Tower Heating for many years for emergency plumbing and heating all outs. So they were the obvious choice to replace a very old boiler and gravity fed system. In our 60s house, the siting of the old boiler, gas and water supply made the work of designing and installing the boiler - including a flue through the flat garage roof - not straightforward. 2 old radiators were replaced and a new one fitted. A new hot water cylinder was installed and TRVs to all existing radiators. It all went very smoothly and much quicker than we had imagined with very little disruption to us. Cold and hot water were off for only a matter of hours. The work was carried out very quickly over 4 days. The pipe work, designed by Neil for the new boiler is a work of art! We could not fault the way Neil and the lads helping him carried out the work, sometimes in very tight physical situations in the house. Very efficient and seemed to be enjoying their work. We were not surprised by the high standard of the whole project, but were delighted!

I had a new boiler transferred from loft to downstairs cupboard and 8 new radiators.Work was carried out quickly and efficiently. Staff were very polite and hard working.

For the past few years my central heating boiler had become unreliable and the installation of a new boiler was necessary. As I was going from a free standing boiler to a new combi boiler I was very apprehensive about all the work involved. I read the good reviews about Tower Heating, based in Formby, Merseyside and decided to contact the family run Company. Neil, the owner, arrived at the appointed time, checked, explained thoroughly all the details of the work involved with the repositioning of the new boiler. The comprehensive, professional estimate arrived when Neil said it would. I accepted the estimate, the staff in the office rang with the date of work to be carried out and kept me informed. The engineers, Chaise and Kieran, arrived on time on the date specified, were very polite, wore their protective face coverings, lay down dust sheets and immediately started the work. It was a three-day job, as expected. From start to finish the work was carried out totally professionally. Neil called in to ensure everything was going to plan. I now have a great new boiler, lovely heating and hot water with the confidence of great aftercare. So a huge thank you to all the staff at Tower Heating. I have no hesitation whatsoever in recommending this Company and just wish all Companies could be the same.

We had our boiler and radiators replaced by Tower Heating. From providing a survey and quotation (Greg), to installation and testing (Chaise and Kieran) they were 1st class in all respects. The resulting new boiler and radiators are working highly effectively, the work was completed on time with little or no mess, with the finish to a very high standard at the price quoted. We would highly recommend Tower Heating if you’re looking to install or replace your central heating system.

I had not used Tower Heating before but thought their web site looked very professional and they appeared to have a strong local commitment to delivering good service. I contacted the company as I had a problem with a working boiler but no hot water coming out of any of the bathroom or kitchen taps. Keith and Will arrived on time and quickly identified the problem. They had the necessary spare parts on their van and were able to effect a speedy repair. Keith advised that I may experience a short term problem with air locks in the system. He called at 8.45 the next morning to check that all was well and returned in his lunch hour to complete the job. He also identified and replaced a defective tap. Very professional and focussed approach with a strong customer service ethos- unlike the previous plumbers that I have used for service and repairs. Highly recommended based on this job.

Lee checked radiator thermostat, checked a thermostatic radiator, added inhibitor to loft tank, used his safety ladder, and tackled the job cheerfully and speedily, then enlightened me on the work carried out plus a verbal review of the performance of our system. Excellent as always. We look forward to our autumn annual service by Lee.

Installed new boiler - very professional from quote to finishing job. excellent customer service and supplied a very good product . Recommend this company very highly

We were extremely impressed with the helpful advice given, the work carried out and the professionalism of all concerned. The service given was punctual and efficient and caused us minimal disruption for what was a big job! Gordon and Tom Bonner were a pleasure to have in the house and did a thorough job of clearing up after themselves.

The two plumbers arrived ten minutes early and had completed the job very quickly and efficiently within the hour. They advised me as they were working of any problems, one being the tap had been siliconed on which they were able to resolve. Very happy with the service, price was as had been quoted. Will use them again.

Had an out-the-blue late night failure of our hot water and central heating system in the depths of winter. Rang Tower heating at 8.45am the next day and had the call immediately answered, with them pulling out all the stops to have Greg come conduct a survey and estimate on his way home from his usual workload that evening. Within a day, the new boiler was sourced and at every stage Tower Heating were able to exceed their promises with them juggling their schedules to get our heating and hot water up and running as fast as possible. Gordon and Tom B kept us up-to-date with their arrival and plans, showed up exactly when promised and had our system working a day earlier than expected. They explained everything they were doing to the house, worked quietly and were diligent with COVID practices and also managed to troubleshoot and solve other issues we had with our water and heating, that they fixed with no extra charge, one of which brought us great relief to finally have a working stopcock in the house! Gordon and Kieran came the day after they got us up and running to perform some finishing touches and set up our smart system, and their work was spot on and handled in a manner that exuded pride in what they were doing. At all times we felt confident and secure that we had some professionals doing things right. A big thank you, your help was much appreciated!

Tower Heating installed and commissioned our new boiler, replacing a 25 year old model. At the initial inspection (free of charge) our existing system was reviewed we discussed our requirements for the new boiler. The first stage of the installation was carried out within 5 working days (after which we had hot water & central heating) and the final balancing and finishing off completed five days after that. The team were thoroughly professional throughout the process and we are delighted with the finished product which has been installed far more neatly than the old system.

Tower Heating replaced our old regular boiler with a new 40 kw Worcester Combi. 12 old radiators were replaced with new and 3 other new installed. Old boiler and pipework, cylinder, loft tanks removed, new pipework including long pipe through walls under boards etc from gas meter to new boiler. All new radiators except two were of a different size, and were fitted with new straight pipes up from under floorboards, no elbows, extensions etc. Nothing was too much trouble. Excellent advice given during our initial meeting, and then the work was carried out as planned, on time and to a high standard. The price represented fair value for the job. I have been a Which member for some 40 years and I have no hesitation in recommending Tower Heating as a Trusted Trader. I have also left a review on Google.

This is a great company to deal with. From the moment I rang the office to the post installation review the service was friendly and professional. Gordon, Chaise and Stuart did a fantastic installation of my new system boiler in a very confined space. They were hard working, very focused on doing the best job possible, clean and polite. Communication with Greg who oversaw the job and provided the survey and quote was excellent. He was very responsive at all times. I was apprehensive about replacing my boiler but needn’t have worried. It was a great job delivered on time, to specification and at the original quoted cost. I wouldn’t hesitate in recommending Tower Heating.

I don't normally provide feedback but in this case, I felt that the service given by Tower Heating was worth the effort. From the initial contact with Greg to the installation by George the service was courteous and professional; nothing was too much trouble and extra care was taken due to Covid. Everything promised at the initial survey was delivered on time and on budget.

this year's boiler service was conducted on time, professionally, courteously and painlessly by Keith.

We have just moved in to a 1930s house and a lot of work was required with respect to the heating. New radiators throughout the house along with a new boiler and repiping of the entire downstairs was required to get the house warm for winter. We are extremely grateful to Tower Heating for enabling this to happen and to such a high standard with excellent customer relation skills. The entire team was extremely punctual, professional, knowledgeable, approachable and friendly. I myself know nothing about plumbing and so it was great to meet the Tower Heating team who were extremely patient in explaining the various options to me without trying to force a sale - I genuinely felt that they were keen to provide me with the best heating/plumbing solution for our particular needs and that they were responsive approachable whenever any questions came up. I would particularly like to mention Greg who coordinated our jobs as well as Callum, Gordon, Will and Tom who were on site fitting the boiler, radiators and pipes and were fantastic tradespeople.

I had my old water tank system converted to a new Worcester/Bosch system. The work was carried out on time and to agreed budget, with professionalism and efficiency by Callum, Chaise and Tom. They gave clear explanations of the process and were hard-working and polite. I would have no hesitation in recommending Tower Heating.

Thoroughly impressed with professionalism throughout, from the quote right through to completion. Clear itemised quote, good explanation of work involved, no hard-sell, accurate estimation of time needed to complete (3.5 days as predicted). James and Chase were quiet as they worked, tidied up really well at the end of each day, and they were neat and careful as they moved pipes. They were respectful of Covid-19 rules. There were a couple of problems along the way, but these were responded to as soon as was possible and they did not affect our view of the work completed. Thank you, highly recommended.

From start to finish an excellent and professional job by Gordon and Kieran, on schedule and on budget, no extras. Nothing too much trouble, I have no hesitation in recommending Tower Heating. Glyn, Merseyside 19 October 2020.

Very good booking process. Lee arrived dead on time, fully masked up and fully aware of social distancing. Our boiler is in the garage and he didn't come in the house which was welcome at these COVID times. Paid him with a cheque so I don't need to do anything else. The place was spotless after he had finished. I have used Tower heating last year after cancelling a well known gas service plan and very pleased with the way this has worked out. If your looking for a local high quality and friendly heating firm look no further.

We had a new Bosch Worcester boiler and filter installed along with a new heated towel rail by Gordon. The work was completed by Gordon quickly and without fuss. It was clear to us that Gordon is a skilled and knwoledgable professional. We were consulted on the installation and Gordon observed the social distancing required when in the house. Gordon was very professional and respectful at all times. We would use Tower Heating again.

Following an appraisal of the job by Greg via Zoom, such are the times we live in, Gordon and Tom did an excellent job of replacing our old boiler. Gordon and Tom were both friendly and helpful and explained everything to us. They were both very efficient, the installation went smoothly and they cleaned up after themselves. I would definitely recommend Tower Heating.

First rate service from the initial visit by Neil to the installation by Gordon, Kieran and electrician Keith. The price was exactly as quoted and the job was completed earlier than expected. Excellent customer service throughout from the whole team but special thanks to Gordon and Kieran who were excellent and left everywhere spotless.

Steve serviced the boiler and 2 fires and mended 2 leaking pipes under the sinks. All completed in less time than I expected. I couldn't have asked for a better service. Steve arrived on time, was efficient, competent and friendly. Job was reasonably priced. I would recommend to all.

Excellent initial advice from Greg. First class installation and workmanship from George, and his assistant Kieran. Professional, friendly service from Tower Heating, would highly recommend! 5 star *****

Gordon and Tom were very professional great work as a team fitted two large radiators after extensive redecoration had been carried out and they were very careful not to mark the new decor in any way they were very personable and informed all the time what they were doing Gordon was very knowledgeable and I was confident they would do a good job which they did and tidied up well afterwards arrived on time I would highly recommend them and tower heating especially as I have a Worcester boiler.

A problem toilet (poor flush) & dripping tap were becoming major issues for my elderly parents. Efficient, helpful and patient in dealing with older customers who needed a little more time to understand what work was needed. All work subsequently fixed at a very reasonable cost. Highly recommended this company.

In today's world it is unusual to come across a company that operates on, sadly, old world values, of professional values, of high quality workmanship and courtesy. We have used Tower Heating on two separate occasions and found them each time to be exemplary in all aspects of work undertaken for us. Communication on what work has to be done and then resolving the issue completely. I have no hesitation to recommend Tower Heating to any prospective person who has an issue with central heating systems or general plumbing.

A first-class job by Steve. He responded to our call within a couple of hours and made the system safe and then he had the foresight to identify the problem and prepare, thus avoiding delay. He was punctual, polite and skilled. Many thanks for an excellent job.

Very fast call out response. Charges and call out fees clearly explained on the phone. Problem identified straight away, luckily the engineer had the part in his van and boiler was back working straight away.

Replace motor in hot water/heating valve system Friendly and polite staff. Problem resolved quickly by experienced plumber. Follow-up call to check everything was satisfactory.

A very professional company - an exceptional service - George and Tom who carried out most on the new boiler replacement we very communicative whilst being in the background as life in our home went on a normal. Workmanship was superb and they took great care to ensure the work was carried out in a first class way - I would not hesitate to recommend Tower Heating to everybody.

Excellent workers and very tidy Always on time and the work was done just as we wanted couldn't of asked for more. Everything went smoothly i would recommend this company to everyone especially James & Chalse.

Been using British gas for 10 years but following a rip off tactic over excess payment have dumped them and gone to paying for a service and self insuring the boiler with regular savings. Keith did the job, phoned to say he was coming early, was this okay. Showed me all the work he had done and left the place spotless. From booking to payment a great service, would recommend Tower heating without a doubt. In fact my neighbour put me onto these guys and they were as good as he said. Thanks Keith, see you next year.

My new boiler installation was carried out by engineer James assisted by his apprentice Kieran. Both these gentlemen were a pleasure to have in my home. They were friendly, helpful and informative and did an excellent installation. I cannot recommend Tower Heating too highly. They may not be the cheapest, but you get what you pay for and in my experience if you buy cheap, you pay twice.

Tower Heating did a great job replacing my 30 year old Baxi conventional boiler. George and Tom were both very polite and kept me well informed through the process. All the work carried out was done to professional standard and they left the house as they found it. I would highly recommend Tower Heating to anyone and will be using them again for any future work and servicing required on my central heating system.

Following a consultation and a formal quote, Tower Heating supplied and fitted a new boiler, completely re-piped the heating system (ground and first floor) and installed a full set of new radiators. The end result is a loft devoid of pipes, water tanks and hot water cylinder, replaced by a system housed on the ground floor system - brilliant ! Tower Heating were thoroughly professional in all aspects of the project and our installers James and Chase were diligent, conscientious and friendly and made sure we were comfortable while the work were progressing. The house has been transformed to a warm and cosy place with a modern and efficient central heating and hot water system which will undoubtedly reduce our energy costs over the long term, so a big thanks to the team at Tower Heating !

Just had George and Tom install a new Worcester Boiler for our house. They were both punctual, polite, courteous, quiet and tidy. After the installation was complete George explained everything about it and gave me all the information I needed and told me about the Guarantee and yearly maintenance etc. They were both very professional and I would recommend Tower Heating to anyone.

George & Tom arrived bright and early with big smiles on their faces. Work was quietly and efficiently carried out by both on the first day and then later by George on his own. Can't fault either of them. They were polite, considerate and pleasant and the house was left spotless. The new boiler is top notch. House is nice and warm and there is no end of hot water. That, together with two nice pleasant lads who worked hard to achieve perfection. What more could you ask for? I would have no hesitation in recommending Tower Heating.