TR Plumbing & Heating

Kenny did a fantastic job of adding a new radiator in an awkward space. Professional and friendly service, very impressed.

It was boiler service time again and Kenny had done an excellent job last year (posted7/11/19) after we were disappointed by another local company. I got in touch again this year and made another appointment. I did not have long to wait and as before the job was completed professionally and to a very high standard with full explanations of process involved - all for a very fair price. Kenny is courteous and reassuring manner along with high customer service and heating engineer skills sets a very high bar for any of his colleagues to follow and needless to state we will be seeking his services again in the first instance for any heating issues/advice we may have or need in the future.

Our 24-year-old boiler was starting to show its age and making some odd noises. We decided that a new boiler was a priority so after consulting Which reports and hearing from family experiences we took the plunge! A family member’s experience and the Which trusted trader reviews helped make our decision to go with Kenny and his company to fit our new boiler. From our initial contact with Kenny, we felt confident that we had made the correct decision. He was speedy in replying to our request and from then he kept in contact advising us on appropriate makes, costs and timings. We very quickly were given a date and time for the work. All went to plan and we now have a reliable new boiler ready for the winter. Kenny is a knowledgeable, reliable, punctual, clean and efficient work as well as being an approachable and friendly guy. We strongly recommend him and plan to use him again to service our boiler and to do other work.

After checking Which? Trusted Traders' info I called to arrange an annual boiler service. Although where I live is out of his normal area, he was happy to come. Kenny arrived bang on time. He has a friendly approach and takes time to explain what he is doing. He was keen to make sure he did not make a mess and checked to ensure he could use the sink to wash out the MagnaClean. Overall, very thorough & I was happy with the service.

After being disappointed by last years service engineer - on checking Trusted Traders in the search for someone to take over I saw Kenny was local and had a plethora of good reviews - so nothing ventured etc I got in touch. Kenny lived up to all the reviews that I had read - the service was completed promptly and professionally in a calm friendly and reassuring manner with full explanation of all the processes involved plus a few tips as well. I feel reassured that the service has been totally completed with the boiler set for another year. I will definitely be getting in touch with Kenny for any central heating and plumbing issues that may crop up in the future.

I can’t fault the service that we received from Kenny. He was able to fit us in soon after we got in touch with him and he arrived right on time. He took his shoes off as soon as he arrived without even being asked, which was appreciated as we have a young baby who likes to crawl around the floor and will put anything he finds in his mouth. He serviced our old Baxi combi boiler quickly and efficiently with minimal mess and reassured us that everything was in good working order. We pointed out a very slow but steady loss of pressure we’d been seeing in the heating circuit, but this seems to have stopped since Kenny looked at our system. He was also able to help with another couple of questions we had about the heating system and was very good at explaining everything he was doing. On top of this, he was also a really nice guy. I would definitely use him again for any future plumbing, heating or gas works.

Kenny was able to come out to the property and diagnose the cracked pipe the same day and had the repair completed a day later. Extremely efficient and friendly service. I wouldn't hesitate to recommend him or use his services in future.

Kenny is a lovely guy, polite, friendly and professional. He has just removed my old system boiler and hot water tank and installed a new combo boiler. The work was completed quickly and efficiently leaving no mess behind. He gave clear explanations of the paperwork, boiler system and controls and left me feeling confident in the quality of his work. I can highly recommend Kenny and TR Plumbing and wouldn't hesitate to use them again.

Kenny very efficiently replaced a broken boiler in a rental property for me. This was further complicated by the fact I was on holiday at the time and the tenant was without heating in winter! Kenny was great in communicating with the tenant and arranged for the boiler to be replaced 2 days later. He was clean, polite, communicative and efficient with invoicing. I have since used Kenny for boiler services and gas safety checks. He deals with tenants directly to carry this out and makes the whole process painless for me and the tenants! I thoroughly recommend TR Plumbing and Heating.

Kenny and Tr Plumbing & Heating installed a new boiler and a gas hob for us. We are very happy with the service we received - arrived promptly, delivered the work on schedule and to the agreed budget, and left the job neat and tidy. Delighted to have such a quality local service, and we will be certainly using Tr Plumbing & Heating again for some more work we need done in the coming months.