Which? Local Review
Kenny did a great job and I would highly recommend him. Communications were easy and prompt. Kenny turned up bang on time and carried out the work to a great standard. I had been worried about finding someone to do a boiler service, having read Which's expose on the very poor quality of boiler servicing in the UK. I'd also had very poor services carried out in the past. Kenny explained everything he was doing, provided a proper invoice, and generally assured me that the job had been completed to a high standard. Great to have tradespeople you can trust. And thanks to other Which Local reviewers for helping me find Kenny!
Amy Murphy
Posted on 09/02/2016
, work completed 09/02/2016
Recommended
Which? Local Review
Kenneth did a really good job and manged to come same day to cap the gas on my gas fire.
Which? Trusted Traders Consumer9.co.uk
Posted on 11/01/2016
, work completed 11/01/2016
Recommended
Which? Local Review
Kenny at T R Plumbing & Heating has given a very prompt, friendly and professsional service. I will definitely use T R again
Jon Cape
Posted on 04/12/2015
, work completed 04/12/2015
Recommended
Which? Local Review
I am moving house to a 1960s property which needs a wee bit of TLC - once again my first port of call has been WHICH local. I required a gas safety check on a boiler, a couple of radiators moved, radiator control valves lowered, and by-passing of a water tank in the loft to bring the bath and toilet on to direct mains supply. He also fitted a new digital control for the boiler and dealt with a leaky kitchen sink. I contacted Kenny and as if by magic everything was sorted with a minimum of stress due to: a) Great communication from the outset including when he could fit the work in, what was involved, what the options were and what the price would be etc. He took time to explain the new controller for the boiler in an understandable way. b) Kenny turned up when he said he would and worked away solving any problem that got in his way including decrepit plumbing in the loft. c) Kenny worked around and with other trades people that were in the house at the same time as him. d) Lives by the mantra ??" if a job???s worth doing, it???s worth doing well. e) Total professionalism, integrity and trustworthiness. You cannot argue with the feedback Kenny has accrued, and in my experience it has been well earned. He is now my ???go to??ù plumber / gas person. Kenny has been a pleasure to work with and I recommend him 100%.
Jane 777
Posted on 17/11/2015
, work completed 17/11/2015
Recommended
Which? Local Review
Kenny was quick to get back to my phone call. He actually suggested pointed out that my boiler may still be under warranty - it was. He waited while I phoned and checked that the work he was going to do was actually covered by warranty. Saved me a lot of money and lost himself the work ! I'm very appreciative.
jenphysics
Posted on 24/09/2015
, work completed 24/09/2015
Recommended
Which? Local Review
We had used Kenny before and were very pleased with his work and work ethic. When we needed plumbing work done in the kitchen and bathroom we had no hesitation in contacting Kenny for a quote. He came round within a couple of days to discuss things with us as he knew I had some health problems. He quickly understood what was needed and went off to find the best solution for me. We soon recieved a detailed quotation for the work which was very satisfactory to us and we gave him the go ahead. Being Kenny he was just not 100% satisfied with the solution for the toilet and came back to us to say that with the help of one of his suppliers he had managed to find an even better solution at a slightly higher price - did we want to go ahead with that. We were more than happy to do this and we are totally delighted with the installation of both the toilet, sink and heated towel rail in the bathroom and the new double sink in the kitchen which have made life so much easier for me. We are absolutely positive that we would have been struggling to find someone who would put in so much effort to get things 100% right for us. As a plus Kenny is such a bright, cheerful and happy person that is was a delight to have him working in our home. We would not hesitate to call upon him again if we needed a plumber whom we could trust and feel safe with, something very important to us oldies
MORIAN
Posted on 24/07/2015
, work completed 24/07/2015
Recommended
Which? Local Review
I received a prompt quotation and a clear explanation of the work to be done (replacing an old gas boiler and hot water tank with a new combi-boiler). Fixed the date and length of time to complete the work and kept to that. Did an excellent, thorough and professional job. I would be happy to use TR Plumbers again and to recommend them highly to others.
mac1313
Posted on 07/07/2015
, work completed 07/07/2015
Recommended
Which? Local Review
Such an excellent experience because: 1 great value for money 2 professional service from quotation stage to checking out the newly installed system 3 explained how to work the system 4 took out old boiler and cleaned up as thy went along 5 We agreed on an Annual check-up 6 utmost in civility, friendliness and integrity I would heartily recommend to new, potential customers.
George Masikunas
Posted on 28/06/2015
, work completed 28/06/2015
Recommended
Which? Local Review
Kenny arrived on time and completed the safety check on my boiler in an efficient manner. Gave advice on ongoing issues and called back to confirm one reading. Very impressed with his work and will definitely be using him again
meteor4wd
Posted on 17/06/2015
, work completed 17/06/2015
Recommended
Which? Local Review
Helpful, useful and kept to the point. Steered me away from the expense of a new boiler. Definitely the place to start next time!
andocrine
Posted on 26/11/2014
, work completed 26/11/2014
Recommended
Which? Local Review
Kenny installed a new boiler, pipework and new valves/radiator. He coped fantastically with the problems of an old tenement and dodgy pipework which made the job more complicated than it initially looked. Yet he still got me a warm house on the day he promised. Hardworking, very considerate and inspired great confidence delivering a great professional result. I took comfort from these recommendations when I selected him and and was more than impressed and am happy to recommend him wholeheartedly.
mtglasgow
Posted on 25/11/2014
, work completed 25/11/2014
Recommended
Which? Local Review
Kenny and Thomas have been helping us to get a working heating system in an old victorian house with a history of heating problems and poor pipework. They work very hard and are honest and reliable, and a real pleasure to work with. They have no issue with coming back to look at things, if needed, and they are the sort of builders who you can trust in your home with no hesitation. Their quotes are always reasonable, and if they find something that needs improving whilst they are doing their work they take the initiative to fix things. The number of positive reviews on which local is a testimony to the quality of their work.
dselva
Posted on 14/11/2014
, work completed 14/11/2014
Recommended
Which? Local Review
Kenny is now our official plumbing angel. He has done 3 pieces of work for us- 2 of those as emergencies (a major leak under floorboards and a boiler failure). On each occasion he has been considerate, efficient and has left us with a much better system than we had before. His high standards and thoughtfulness impress, and he is a really nice perosn to deal with.
jud1thc
Posted on 13/11/2014
, work completed 13/11/2014
Recommended
Which? Local Review
Kenny investigated my case thoroughly - there were potential problems with upgrading the gas supply pipe. He solved these and carried out the pipework and installation of a new Worcester Bosch combi boiler efficiently and at a reasonable cost. I have no hesitation in recommending his services.
juki
Posted on 11/11/2014
, work completed 11/11/2014
Recommended
Which? Local Review
Kenny gave me good advice on replacing my boiler and then carried out the work reliably and efficiently, with no mess. He is good to deal with and I can highly recommend him to you.
Gordon McGhie
Posted on 22/10/2014
, work completed 22/10/2014
Recommended
Which? Local Review
Kenny serviced my boiler and tightened a kitchen tap that we'd found very awkward to fix. He went out of his way to go and get a new tool and come back to fix the tap. Very friendly and efficient and I wouldn't hesitate to recommend him.
sarahjebarry
Posted on 03/10/2014
, work completed 03/10/2014
Recommended
Which? Local Review
Kenny replaced new taps for me. He completed the job very quietly and efficiently. It is nice to know I now have a very reliable plumber I would not hesitate to use again. I would now definitely recommend him to my family and friends.
hoopwall
Posted on 20/09/2014
, work completed 20/09/2014
Recommended
Which? Local Review
I chose Kenny Boag based on the number of excellent recommendations on Which Local. I was not disappointed. His service, professionalism, manner and quality of work is fantastic. I required a replacement boiler fitted in a 3rd floor flat in a listed building. He met with us to view the property, a reasonable quotation arrived by email shortly after and we booked him to complete the job. As well as removing a very old boiler and replacing it with a new condensing type, he also had to fit and plumb an internal waste pump to allow the condensed liquid to be safely run to the kitchen waste. He replumbed the pipework under the kitchen sink to ensure it looked good after an additional waste was added. Finally, Kenny wanted to clean out the central heating system. This is not for the faint hearted. Our system has no drain either externally or internally so it had to be power flushed. It had not been cleaned since it was fitted. Kenny spent a great deal of time and effort over a further day and a half to clean our central heating system water from the colour and texture of thick Guinness sludge to water that was almost fit to drink. All for the original quote price and done with a smile and pictures by email. Kenny processed all the paperwork, explained the system operation and how to programme the thermostat clearly and effectively. I would highly recommend T R Plumbing to anyone who is looking for value for money, excellent workmanship, total commitment and a trustworthy plumbing engineer.
Tiadalma2
Posted on 02/08/2014
, work completed 02/08/2014
Recommended
Which? Local Review
Kenny Boag is an honest man. I initially contacted him after reading the recommendations on this site. I needed advice on a new full central heating system/ lead plumbing replacement in a 4 storey house. He arrived quickly, was polite and gave excellent advice. I very much respected his opinion. I contacted him again last week for disconnection and reconnection of a gas cooker. He was flexible, dependable, very thorough and the cost was reasonable. I have no hesitation in recommending him.
Susiedoll
Posted on 03/07/2014
, work completed 03/07/2014
Recommended
Which? Local Review
Delighted with the service provided. Kenny installed a central heating system in my tenement flat from scratch. Kenny was knowledgeable and helpful with his advice. Most importantly, Kenny was thoroughly conscientious and determined to do a good job. I can recommend Kenny, without reservation, as someone who will give attention to detail and someone who will do everything in a friendly and professional manner.
julie35
Posted on 29/06/2014
, work completed 29/06/2014
Recommended
Which? Local Review
Another excellent response from Kenny to my call for urgent attention to a leak in my bathroom. Arrived promptly and dealt with the problem without fuss. I'm very happy to recommend him again.
proftel
Posted on 25/06/2014
, work completed 25/06/2014
Recommended
Which? Local Review
Having recently made a move to Glasgow I required a plumber for a partial bathroom refit. I selected TR Plumbing because of the number of good references they had received on Which Local. I was not disappointed, Kenny arrived when requested and discussed the job, making us aware of any problems he thought might occur. We had decided to choose and purchase some of the items ourselves and he advised us on the choice for the remainder and supplied them with no problems. We booked a date for the work to suit us and he arrived on time on the day. I would definitely recommend TR. they are very clean, tidy and professional, Kenny is very much committed to customer satisfaction and discusses all he is doing and why. I would certainly use and recommend his services for any future plumbing or heating requirements.
SKGLASG
Posted on 04/06/2014
, work completed 04/06/2014
Recommended
Which? Local Review
My elderly mum-in-law's boiler gave up on her leaving her without heating and hot water. We turned to Which Local for help and after reading the reviews we asked TR Plumbing to give a quote for a condensing boiler. The following day Kenny gave a very good quote which was accepted. Even though it was a holiday weekend he carried out the work on the Monday rather than leave an elderly person in the lurch. (Two other companies quoted for the job, one well established company said they could do the work in 7-10 days!). Kenny did an excellent job and we are very happy to recommend him. We were so impressed we have asked him to carry out some work for us later in the year.
scottydoggy
Posted on 29/05/2014
, work completed 29/05/2014
Recommended
Which? Local Review
We are delighted with the work Kenny has done installing a new boiler and central heating system in our flat. Whilst working in the flat Kenny and Thomas were efficient, professional and very clean. We were surprised by how little disturbance there was during the job. Compared to other quotes the value was excellent. I would be happy to recommend TR Plumbing & Heating and will definitely use them in future if needed.
Annadotwhite
Posted on 25/05/2014
, work completed 25/05/2014
Recommended
Which? Local Review
This is the second time we have used Kenny's company. On this occasion we were replacing and relocating radiators in our home. Prompt response to our initial enquiry and the work carried out quickly and to an extremely high standard. Good advice as always and again we are pleased to restate that we are more than happy to recommend TR Plumbing & Heating.
kitchencat
Posted on 19/05/2014
, work completed 19/05/2014
Recommended