Trade 2 Trade Windows Ltd

We had decided to update our windows and front door but just at the front of our house. We selected 3 companies to give us quotes on what we required. All 3 companies gave good presentations of what they could provide, timings for the installation and costing. However, we opted for Trade2Trade as their salesman George came across really well in selling their products, the pricing and payment choices and installation timing. Although they weren't the cheapest company we were happy to go forward with them. The start date for the installation was booked/agreed but due to a problem with their supplier was delayed but just by 2 days. We had Mark & JJ to do the installation and they addressed the job in hand with true professionalism. The job was scheduled for 3 days and at the end of each day they ensured everything was left secure and importantly tidy. We did have 1 issue which was our new front door was made with the locking mechanism on the wrong side and therefore opened into our hall the wrong way. However, this was dealt with and a new door was ordered. This did mean that the 1st door was installed and the internal trims not completed. A new date was booked to install the replacement door and Mark came back to remove the wrong door and install the new replacement door plus complete a few internal trim fittings and ensured everything was left tidy when the installation was completed. We would totally recommend Trade 2 Trade based on our experience with them.

I have used Trade2Trade before when I had nearly all of my windows replaced a few years ago. I was pleased with the firm then so had no hesitation in contacting them about replacing two cellar windows. The cost was very fair and I received a 10% discount as I was a previous customer. Payment is in stages, which is an added bonus. At every stage the procedures were efficient. I appreciated all the communications I received whether by email or phone. I was kept informed about when and what was going to happen and was given the names of the personnel involved. All the team were polite, friendly and I felt reassured by them. At the end of the work, I was asked to review it and was shown how to operate the windows. After completion the boss phoned to check that I was happy and if there were any concerns. Prior to the instalment, a Surveyor had visited to do the final measurements. He arrived well over an hour before I was expecting him with no phone call to warn me. I could have been out. I phoned the office to mention this and the young lady I spoke to was happy to log my comments. I have every confidence that the problem would be dealt with by this company.

Simply fantastic I think best describes Trade 2 Trade. Very speedy responses, helpful and well priced. I recommend them all of the time!

We originally ordered 5 widows with everything being clearly explained so ordering our preferred options was easy. We was notified quickly as to when these would be installed and this was adhered to. On the day Zac and Hayden arrived at the agreed time and due to their expertise the installations went without a hitch. Each room was cleaned as they finished so we were very pleased with how they planned the day. For the price the windows have a quality look which we are pleased with. Thanks to these two guys the day went very smoothly, would recommend Trade 2 Trade

Thank you for the supply and fitting of our front door, which we are so happy with, both the quality of the door, the installation conducted by your fitter, Mark who was so professional in his work, leaving us with a product which enhances the front of our house. Also a big thank you to Rob, who helped us initially with our requirements.

Trade2Trade carried out this work in the summer of 2018 as per schedule. They gave a 10 year warranty for the work done. This was just prior to my hospitalisations for extended periods on and off over the following 5 years. The UPVC door in the kitchen was faulty, there was a big gap between the door frame and door sash although not noticed at the time, being summer. As a result during harsh winters there’s always a cold draught coming in and the kitchen gets ice cold. Brought it to their notice when we had a chance this year through e mail to Emma and Ashleigh. (The door is still reportedly under warranty). They sent a fitter in to inspect and adjust if necessary. The fitter Mark confirmed our suspicion that the door frame was too small for the sash and would need replacing, could not be adjusted to fit. Got back to the front desk, and after toing and froing for a couple of months was informed that they would replace the door only if we paid for it to be fitted. We do not understand why as it breaks trading standards laws ie does not comply with manufacturing standards. Not a happy bunny!

Very pleased with the work carried out by Trade2trade. The new windows and door look great and are much more efficient than what we had before, and the door just finishes off the front of the bungalow. We will definitely use them again.

We are happy with the service provided, during and after the installation of the windows. Being a care home, it was essential that our clients were considered and that their care was not impacted. I can say that the installers respected this and we would like to thank them. Would definitely use again and recommend. Thanks

Helpful knowledgeable staff worked quickly efficiently and within set time scales. Few minor issues sorted quickly to full satisfaction. Would definitely recommend Hayden and his team. Good work ethics Good standard of work Good communication Good price Thank you