Trade 2 Trade Windows Ltd

Simply fantastic I think best describes Trade 2 Trade. Very speedy responses, helpful and well priced. I recommend them all of the time!

We originally ordered 5 widows with everything being clearly explained so ordering our preferred options was easy. We was notified quickly as to when these would be installed and this was adhered to. On the day Zac and Hayden arrived at the agreed time and due to their expertise the installations went without a hitch. Each room was cleaned as they finished so we were very pleased with how they planned the day. For the price the windows have a quality look which we are pleased with. Thanks to these two guys the day went very smoothly, would recommend Trade 2 Trade

Thank you for the supply and fitting of our front door, which we are so happy with, both the quality of the door, the installation conducted by your fitter, Mark who was so professional in his work, leaving us with a product which enhances the front of our house. Also a big thank you to Rob, who helped us initially with our requirements.

Trade2Trade carried out this work in the summer of 2018 as per schedule. They gave a 10 year warranty for the work done. This was just prior to my hospitalisations for extended periods on and off over the following 5 years. The UPVC door in the kitchen was faulty, there was a big gap between the door frame and door sash although not noticed at the time, being summer. As a result during harsh winters there’s always a cold draught coming in and the kitchen gets ice cold. Brought it to their notice when we had a chance this year through e mail to Emma and Ashleigh. (The door is still reportedly under warranty). They sent a fitter in to inspect and adjust if necessary. The fitter Mark confirmed our suspicion that the door frame was too small for the sash and would need replacing, could not be adjusted to fit. Got back to the front desk, and after toing and froing for a couple of months was informed that they would replace the door only if we paid for it to be fitted. We do not understand why as it breaks trading standards laws ie does not comply with manufacturing standards. Not a happy bunny!

Very pleased with the work carried out by Trade2trade. The new windows and door look great and are much more efficient than what we had before, and the door just finishes off the front of the bungalow. We will definitely use them again.

We are happy with the service provided, during and after the installation of the windows. Being a care home, it was essential that our clients were considered and that their care was not impacted. I can say that the installers respected this and we would like to thank them. Would definitely use again and recommend. Thanks

Helpful knowledgeable staff worked quickly efficiently and within set time scales. Few minor issues sorted quickly to full satisfaction. Would definitely recommend Hayden and his team. Good work ethics Good standard of work Good communication Good price Thank you

We have used Trade 2 Trade to supply and fit all our aluminium windows and doors. Three sets of bi folds, three sets of french doors, main front and rear doors, eight windows and cladding for the front of the house. All installations carried out with no fuss and all completed on time. Any snags were quickly dealt with by the team. Follow up calls from the office to make sure everything was ok. Our house has been totally transformed by Trade 2 Trade, lots of positive comments from the neighbours.

Trade2Trade Windows replaced all windows in our home with a mix of double glazed UPVC vertically sliding sashes and some casements. A Total of 12 windows were installed. The work had to be done whilst we lived in the house with great consideration of the needs of our adult autistic daughter with special needs and one of our family who was still recovering at home from a near fatal illness and long hospitalisation. The company has been excellent and considerate at all stages, from our first meeting to choose the windows, list their showroom, plan the work in consideration of the family circumstances, until completion of the work to pre-agreed dates. The work was completed on time, to a high standard and to budget. Communications were always very good throughout. Aftercare has been excellent too. All the members of staff that we deal with were professional, courteous and most helpful: Rob the manager, Louise, the fitters Asa and Joao. A pleasure to work with. Based on our experience I highly recommend this firm.

Trade 2 Trade performed an exceptional and wonderful job removing our glass roof and installing an insulated roof with built in lighting. The workmen were very courteous, very skilled and a pleasure to work with. The former conservatory is a space transformed and so attractive and surprisingly larger feeling. We're not in the hot time of year but the space is already cooler and without the sun's glare. We are very happy with the job and value for money.

I had used this company previously and was very satisficed. On ordering a front door, the glass we ordered and agreed by the salesman, but turned out to be dearer than the salesman quoted. Discussion with the company resolved this issue in my favor. On installation of the door, the glass fitted did not corresponded to that which we had ordered from the catalogue. This was resolved with the company. On the day of fitting, the fitter had problems in fitting it, taking about six hours! It would appear that the size of the door to the aperture did not allow easy installation. The end result was good, with a good product, good installation and workmanship. The problems manifested from the salesman and ordering and possibly the surveyed. At the end of the day, problems were resolved, resulting in a good finish.

Work carried out to a good standard and final product looks very good. We are very pleased with the result.

Friendly Fitters arrived promptly. Protected surroundings. Removed old doors quickly and efficiently. All rubbish removed. New doors fitted, no mess. Gave my wife and I demo on operation. Good job carried out.

Very pleased with the standard of the windows and doors installed for a very reasonable price. Very impressed with the installer (Nathan). It was refreshing to see someone work to a very high standard and a high level of integrity who takes pride in the end result and wants everything to be perfect. Needless to say an overall very positive experience. I would definitely recommend Trade 2 Trade.

We have had 16 windows and front & back doors fitted by T2T and we are absolutely happy with both the standard of work, the fitters doing it, the final finish. There were a few areas of confusion & miscommunication between initial selection, full survey and then the fitting but it was all sorted out in the end. Highly recommended - they came recommended to me and so I would happily pass that recommendation on further.

Great service from initial consultation to completion with no pushy selling. Andy carried out the survey and made a few suggestions which we hadn’t thought of. Fitters Adam & Richard were totally professionally from the start. Cleanliness, tidiness, punctuality, politeness and standard of workmanship 100%, nothing was too much trouble. 5 double glazed windows installed – great quality product. We would have no hesitation in recommending.

Installed windows and doors, excellent customer service from initial contact through to completion. Fitters were prompt, courteous, tidy and very professional. Work completed quickly with minimal disruption. Price was as agreed at initial quote. Would I recommend them? Most Definately

I had a conservatory built and installed by Trade2Trade. From Richard who painstakingly provided me with 3 different 3D plans of the conservatory to the builders and glazers this company have provided me with a first class product and first class workmanship. A nice touch that Andy, the owner did my survey and checked on the work and progress and Emma in the office kept me fully up to date with installation. In fact every member of this family run business I could not fault. Would definitely recommend.

We have found this company to be very unhelpful when their sub contractors have carried out poor quality work, works carried out have not stood the test of time and we have issues with quality after 8 months from installation date

I would not recommend this company given very poor after sales service. I selected them originally as they had been used by several of my neighbours and were able to navigate the planning process needed to replace the existing wood frame windows with uPVC. While that part of the process was smooth, the team which installed the windows smashed a patio door leaving glass fragments everywhere that scratched the floors and were not cleaned up until i subsequently complained, there was also a crack in one of the windows which took a few weeks for them then to replace. The windows themselves are ok, although they do not seem to be very good at reducing sound from the outside. Most disappointing however is the after sales service. About a year after the installation, there was a problem with one of the patio doors and despite multiple calls I am still waiting for it to be fixed 8 months later. They did send someone for a service call after 4 months but despite me having described the issue and sent photos, he did not have the materials needed to fix it, so i am still waiting. Given the cost of the windows, I am shocked by the service levels.