Endorsed by Which?

Tree Craft Ltd

4.7

26 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Tree Craft Ltd is a leading tree surgery company based near Sevenoaks in Kent. For over 20 years we have been dedicated to providing our clients with a professional and environmentally conscious tree care service across South East London.

We employ experienced and qualified arborists, who plan and carry out work to a high standard in compliance with health and safety legislation.

Tree Craft currently offers the full range of arboricultural services, but also specialises in environmentally sensitive tree work. This involves work around protected species, such as bats or work to veteran and ancient trees in order to preserve valuable ecology. For example; In our work at Knole Park in Sevenoaks, we continually have to balance the health and safety requirements of tree management with the valuable ecological environment provided by the many veteran trees on this scientifically important site.

What we do

  • Tree surgeons

    • Tree removal
    • Tree thinning
    • Tree reductions
    • Stump grinding
    • Tree planting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
26 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Professional, skilled and customer friendly service
Customer Service
Quality
Value
We have used Tree Craft services for several years, winter and summer for a range of work including hedge trimming, tree and shrub pruning and occasional felling. They have provided us with skilled and courteous service and we've had expert and willing arboreal and environmental advice from their co-director, Richard. Staff work closely to the job specification and check with us regularly to ensure that ongoing tasks are being done as required. Any issues or queries are promptly addressed. We were taken aback to see the previous low-scoring review (2020) which contrasts hugely with our experience and with the otherwise universally positive preceding reports on Trusted Traders. Tree Craft have competitors who are cheaper but we've experienced the work of more budget garden and tree services and prefer the skilled professional work of Tree Craft and their concern for the environment.
Customer in Greater London Posted on 11/02/2022 , work completed 11/02/2022
Terrible experience
Customer Service
Quality
Value
Waited six weeks after being booked in to have a large tree taken down. Appeared reticent on initial visit but sent a quote and booked in the job. Quite surprised to have people turning up unannounced and twice banging on my door the day before the work was due to be carried out to put down protection. Arrived an hour later than arranged and after and hour and a half decided they didn't have a chain saw large enough to do the job, weren't prepared to even take down some smaller pieces that it had been agreed were to be done in small sections. Seemed more interested for the time that they were here texting on their phones. Taken a day off work to be here and other work booked in following what was hoped to be a tree removal we have waited weeks for. No real apology or comprehension of problems they have caused. Not at all what I expected from their website and reviews, one of the worst experiences we have ever had when dealing with trades, felt as if there was no integrity and very amateurish and frankly rude and arrogant.
Customer in Kent Posted on 03/03/2020 , work completed 22/01/2020
Fabulous job.
Customer Service
Quality
Value
Such a good job of clearing the overgrown garden - taking down a large tree & tall shrubs. Levelling the ground, putting up a beautiful fence and laying turf. They have transferred a dark hole into a light & airy garden. So friendly & professional!
Gillian, Kent Posted on 05/08/2019 , work completed 05/08/2019
Prompt & professional
Customer Service
Quality
Value
We have used Tree Craft before and found them totally professional and courteous and would definitely recommend to friends.
Which? Trusted Traders Consumer Posted on 25/06/2019 , work completed 25/06/2019
Complete professionals
Customer Service
Quality
Value
We can thoroughly recommend Treecraft, after several jobs here. They arrived on time, did the job speedily and charged a fair price, they did exactly what they quoted and even swept the street as well the garden. They actually do what you ask rather than what they want to do. You don’t pay them on the day, no cash in hand but get an invoice afterwards, they aren’t super cheap but you get what you pay for.
Customer in Greater London Posted on 14/02/2019 , work completed 24/01/2019
Courteous and professional
Customer Service
Quality
Value
The team were excellent in every aspect of their work, being both courteous and professional, and listening to what I needed to ask. They cleared up brilliantly and have done a cracking job.
Graham, Kent Posted on 15/01/2019 , work completed 15/01/2019
Brilliant job
Customer Service
Quality
Value
We were recommended to Tree Craft by a friend, and we are delighted with the results, we have already given Tree Craft's details to several of our friends, great job and would not hesitate to use them again.
Peter, Kent Posted on 22/06/2018 , work completed 22/06/2018
Brilliant job.
Customer Service
Quality
Value
Tree Craft were professional, tidy, prompt and very efficient on the job. They responded very quickly with our timescales and the entire job was completed in one day. Excellent.
Nicola, Kent Posted on 20/06/2018 , work completed 20/06/2018
Prompt and professional
Customer Service
Quality
Value
Worked quickly and staff were co-operative and hardworking.
Colin, Surrey Posted on 24/05/2018 , work completed 24/05/2018
Excellent professional service.
Customer Service
Quality
Value
The tree work which was particularly difficult, on our rear boundary and overhanging our neighbour's property, was carried out with great skill and care. No damage to either property and everything cleared away. A very thorough job.
Patrick, Kent Posted on 12/02/2018 , work completed 12/02/2018