Trent Stairlifts Ltd

Trent Stairlifts Ltd fitted a temporary stairlift promptly whilst I was in hospital, which allowed me to be discharged earlier as I would be able to get upstairs unaided. Very friendly, accommodating & efficient service both for the installation & removal of the stairlift. Would have no hesitation in recommending them to anyone who might need such a service.

Got a stair lift a few years ago from this company. I pay a service charge (very reasonable) for regular maintenance and servicing. The customer service team were helpful in setting up a visit. Presented several options, and I picked one that suited me. The engineer who came was professional. Worked quickly and quietly and left the place clean and tidy.

I recently had a stair lift installed and I’m very pleased with the entire experience. They took the time to explain all the available options clearly and helped me choose the best solution for my home without any pressure. The installation was carried out efficiently and with minimal disruption, and everything was left clean and tidy afterwards. The stair lift itself is easy to use, runs smoothly, and has made a huge difference to my day-to-day life, giving me much more independence and confidence moving around my home. Customer service has also been excellent. I would highly recommend this company to anyone considering a stair lift.

We recently had a curved stairlift fitted for my nan by Trent Stairlifts, and the whole experience was excellent from start to finish. The team was incredibly helpful, taking the time to explain everything clearly and making sure we felt comfortable with the process. The installation was carried out smoothly and professionally, and their customer service really stood out—they were patient, informative, and genuinely caring. I would definitely recommend Trent Stairlifts to anyone looking for a reliable and supportive service.

First off; let me say how brilliant the service was. From the initial enquiry I made to Trent Stairlifts to delivery at my Fathers. I hadn't a clue about stairlifts and this was something very much needed as my Dad wanted to stay in the family home where we grew up as kids. However age had finally caught up with him and the steep incline was now a uphill struggle (excuse the pun). I spoke with Daniel. He asked multiple questions and asked about the problems we faced. I made it clear the stairs were steeper than usual and although I had several quotes. Trent stairlifts were the first to offer a site survey. All queries were answered and they even showcased previous installs which gave me confidence in their abilities to install what my father needed. Furthermore they simplified the operating instructions for us and even when we lost them and called with firther enquiries, they proved the after service was also just as excellent. Can't thank you enough for all teams efforts. Trent stairlifts is highly recommended. Fantastic service all around.

Really pleased with the service received again. Excellent communication, personal approach and fair pricing makes me really happy to recommend.

I have used Trent stairlifts for a number of years. From installing a stairlift to regular maintenance. I would recommend this company, they do a great job, are friendly, helpful & a good team.

Daniel came around to fit a stair lift for my dad. Daniel is so professional and had a very caring approach. Daniel's communication through out the work was impeccable and helped me understand the process from start to finish. Daniel's work was amazing, so neat and tidy and his prices were the best from all the quotes I have previously had.

I had my stair lift fitted in 2023. They were very professional and explained how everything worked. I have it serviced every year and again very professional I would have no hesitation to anyone wanting a stair lift to use Trent Stair Lifts

I can’t recommend Trent Stairlifts enough, they are exemplary in every way - from the first phone call with Amy, who talked me through all of our options, to Dan who came the very next day to measure up and quote, and finally the fitters who came and installed a fabulous stairlift within 48 hours of the initial phone call because we were in such a mess. I can’t thank them enough for helping us with such compassion and professionalism. On this occasion, my dad had been discharged unsafely from hospital and had no way of accessing the upstairs, a bed, or the bathroom/toilet. We were desperate for help as both mum and dad were sleeping downstairs in chairs. I phoned Trent stairlifts as I saw they had excellent reviews on Trustpilot and Google, and I didn’t have time to shop around, which I usually would. This was the best decision I made, as everyone at the company was amazing, helpful and speedy, and made us a priority as they could see what a state we were in. The stairlift has been a godsend, and now the whole house is accessible to him once again, which has made the world of difference to both mum and dad’s mental and physical wellbeing. Thanks again to the team, we are so grateful and pleased with your service from start to finish, we couldn’t recommend Trent Stairlifts highly enough!