First class service
To cure a damp problem in our sitting room. They completed the work within the agreed time and to budget. They identified the source of the damp after a thoughtful & thorough examination, and they carried out the remedial work expertly. The team was very efficient, well organised, and courteous. Joseph, the boss, kept us informed at every stage, and regularly monitored work in progress. The cost of the works was very reasonable, indeed, it was a third of the estimated costs provided by a competing company.
Which? Trusted Traders Consumer
Posted on 05/07/2023
, work completed 29/06/2023
Recommended
Treatment of damp on 3 living room walls
Joseph and his team did an excellent job on treating the damp in our front room and we’re very happy with their work. They were extremely professional, efficient, tidy and were also very happy to answer all of our many questions! Joseph also very kindly revisited us after the job to look at something we had a question about, which we very much appreciated. We would highly recommend trident damp and we’d definitely use them again should we need any more work in the future.
Customer in Greater London
Posted on 22/03/2022
, work completed 21/02/2022
Recommended
Advice
Joseph from Trident has given me very helpful advice and reassurance regarding my concerns about damp in my recently purchased bungalow.
Customer in Greater London
Posted on 08/01/2022
(Reviewer did not use service)
Recommended
Prompt, courteous and honest survey
Trident Damp Ltd came out promptly and reviewed the problem. No remedial work is required. We were given very sound advice and we are relieved to know we have no major issues. 100% courteous, on time and a pleasure to deal with. Thank you.
Customer in Kent
Posted on 21/12/2021
, work completed 21/12/2021
Recommended
Professional and quck
Joseph and his team were very quick to respond, both with the initial call out and then completing the work. They were open and honest from the start about what needed doing and upfront about all costs. They cleaned up after themselves and left the place as it was before coming. Would recommend to anyone with damp issues.
Customer in Greater London
Posted on 24/11/2021
, work completed 19/11/2021
Recommended
So helpful and thorough
Trident did a damp survey and gave us some quotes for a property we were thinking of buying. Their reports were super thorough and reasonably priced. I got in touch with them again a year later and sent some photos of our mould/ condensation problem in the bathroom. Rather than charging us, they sent some really helpful information about how we could combat it. We really appreciate it - especially as no gain for them. Really nice guys and really helpful. Would recommend them for any damp problems.
Customer in Greater London
Posted on 24/11/2021
, work completed 24/11/2021
Recommended
Fast and well priced Damp Proofing + Guarantee!
Really great experience hiring Trident Damp- They managed to fit us into their diary quickly & price was good. Works carried out quickly and efficiently & also gave expert advice. Team were all very professional. Also came with 20 year guarantee which I needed in order to sell my property- Would hire again!
Customer in Kent
Posted on 12/11/2021
, work completed 12/11/2021
Recommended
Extremely professional, reliable polite and tidy.
Joseph and his team recently undertook a rising damp issue for my elderly neighbour. They were bang on time the day the work was to be carried out. They were polite, friendly and made my neighbour feel very at ease. The work they did was excellent and they were extremely clean and tidy, Laying sheets to avoid dust and disposing of the old plaster very carefully. My neighbour and I were really happy with the work they carried out and would not hesitate in recommending Trident damp ltd. They were very professional and very fair with their quote.
Customer in Kent
Posted on 08/11/2021
, work completed 04/11/2021
Recommended
Tidy, professional and reliable
Carried out damp proofing work efficiently tidily and at the quoted price. Were sensitive to not creating extra work for us in redecorating
Customer in Greater London
Posted on 03/11/2021
, work completed 02/11/2021
Recommended
Damp problems
I rang Joseph to ask for advice re damp in my bedroom. He asked me for more details and asked if I could send photos to him which I did. He responded very quickly with the advice that it was caused by condensation and he forwarded information on condensation and measures that can be used to address it. He was very helpful even though he did not make any charge for his services. This does not happen often in life and I really appreciated his kindness. I would have no hesitation in recommending him to anyone I know who has damp problems.
Susan in Greater London
Posted on 06/10/2021
, work completed 05/10/2021
Recommended
Damp Treatment
Second time we have used Joseph, he found the source of our problem quickly and provided us with a solution. Was very helpful before and also on this second visit. Recommended.
Customer in Greater London
Posted on 19/07/2021
, work completed 15/07/2021
Recommended
Efficient, tidy, reliable and flexible
Very efficient, tidy, reliable and flexible. The work was carried out exactly as described in the minimum time and to a high standard. What stood out most, however, was their willingness to provide extra advice and help both before and after the work was completed.
Matthew in Greater London
Posted on 22/06/2021
, work completed 29/04/2021
Recommended
Great and honest advice
Joseph took the time to chat to me about a property we are buying and had a homebuyers survey on. He took the time to listen to my questions, query items in the survey and was transparent at all times. I was so impressed he didn't try to sell us anything at all and I will be straight back to him the second we have any damp or timber issues in the future.
Lucy in Greater London
Posted on 25/04/2021
, work completed 31/03/2021
Recommended
Super fast and neat work - pleasure to deal with
Joseph and his team were great. From the initial contact, I really appreciated that Joseph sent us photos of the damp readings in the house, so we could see for ourselves where the problem areas were. Having very little knowledge of damp, this reassured me that the works were needed and exactly what needed treating. The team worked so fast and left virtually no mess. We were nervous to have such invasive damp works in our new house at first, but the team worked so quickly and diligently, leaving the house clean and ready for us at the end of their working day. Joseph went above and beyond and sourced a labourer to re-fit our radiators and skirting boards. Overall, really happy with the work completed and the aftercare received. 10/10 recommend.
Customer in Greater London
Posted on 23/04/2021
, work completed 21/04/2021
Recommended
Damp proofing professional service
After numerous estimates I contacted Trident damp post reading a number of positive reviews. Joseph responded promptly to my call back request and when he arrived gave a clear explanation of the works required to solve the damp issue on the exterior wall. He then provided a detailed estimate. 3 weeks after I accepted the estimate his team turned up on time and carried out the works in two days. The work was carried out to a high standard and I would highly recommend their service.
Customer in Greater London
Posted on 14/04/2021
, work completed 13/04/2021
Recommended
Damp Proofing for new property
I recently contacted Joseph following a building survey that stated issues of damp proofing and rotten floorboards in the home. Joseph agreed to meet the next day and conducted a quick check of works required. He very quickly detailed the work that did or didn't need doing which was extremely honest of him. Joseph communicated throughout and left everything neat and tidy following completion. I would have no hesitation using Joseph again. Thank you Joseph.
Hannah in Greater London
Posted on 13/04/2021
, work completed 08/04/2021
Recommended
Really helpful advice on condensation even though I didn't need to use their service
I contacted Joseph from a recommendation from a friend as I thought that I had penetrating damp in our bedroom. I sent Joseph photos and described the situation and he confirmed that the problem was more likely to be condensation and lack of ventilation. He sent me a document on solutions for condensation with recommendations of other services I could use. He has been extremely helpful considering I will not need to use his services. Thank you Joseph.
Customer in Hampshire
Posted on 18/03/2021
(Reviewer did not use service)
Recommended
Damp Proofing in 2 bedrooms and installation of 2 Air Bricks
I highly recommend Joseph and his team. Prior to the damp proofing work, Joseph visited the property and conducted a detailed survey for a very competitive price. His survey report and drawing were clear and the report also explained in detail the remediation works required. Throughout this whole process, Joseph has been quick to respond to our emails and we have found their pricing for the remediation works to also be very competitive. We cannot thank them enough for a great job and keeping the mess and disturbance to a minimum over the 3 days. They laid plastic on the floors in all downstairs areas and taped around doorways / built-in wardrobes to minimise the spread of dust. The team arrived on time every day and kept us in the loop with what work was going to be completed that day. On the final day, the team took the time to walk us around the property explaining the time frames for when we can begin carpentry and decorating due to the fresh plaster and needing to leave it long enough to fully dry.
Customer in Greater London
Posted on 17/03/2021
, work completed 12/03/2021
Recommended
Highly recommended
Joseph and the Trident team did a very professional job completing damp proofing of our kitchen and living room. Highly recommended. Thanks again.
Customer in Greater London
Posted on 14/02/2021
, work completed 12/02/2021
Recommended
Great work, very clean and efficient
Joseph and his team arrived promptly at 8am both days. Their work was efficient and of a very good standard. The team were polite, courteous and cleaned up the work area before they left each day. Work was to budget and we received the certificate with warranty on date of completion. Highly recommended.
Customer in Greater London
Posted on 12/02/2021
, work completed 05/02/2021
Recommended
Helpful & knowledgeable
Joseph responded straight away and quickly arranged to visit our property. The problem was condensation, made worse by lockdown keeping everyone indoors, so there was no work to do, but Joseph provided detailed and helpful advice on how to improve the situation. Great communication & reassuring advice at all times.
Customer in Greater London
Posted on 31/01/2021
(Reviewer did not use service)
Recommended
Free advice, quick and easy!
Joseph had previously worked at my property, although under previous ownership. I've recently noticed a lot damper in the property and called Trident Damp to see if they could come over and do a survey. Joseph was in the area when I called him and he quickly schedules a time to visit. Although there was no new work for Joseph to do, he provided us with plenty of information to do with our problem and how to fix it, as well as offering advice with a follow-up email. Furthermore, all of this information was provided for free. If we ever do need damp work in the future Trident will be the people to contact.
Customer in Greater London
Posted on 11/01/2021
(Reviewer did not use service)
Recommended
Reliable and Knowlegdable
I was recommended Trident through my neighbour. I didn't get any other quotes as I had a rough idea of what it should cost. They carried out some remedial works on the ground floor of my house to prevent rising damp. Joseph was friendly and experienced and came to do the initial consultation, and the chaps who did the work were pleasant and diligent. A family business that did a great job with a 20-year guarantee.
Customer in Greater London
Posted on 11/01/2021
, work completed 06/01/2021
Recommended
Honest advice!
I contacted Jo to get some advice on a damp external wall. He came over promptly to inspect and fortunately for me it turns out that I don't have a damp problem! He advised that the problem is due to poor maintenance of the wall and that I should scrape the paint off, stabilise the wall and paint it. Really pleased I didn't have to spend on unnecessary repairs. Thanks Jo!
Customer in Greater London
Posted on 26/05/2020
(Reviewer did not use service)
Recommended
Great Job
We had some damp on a downstairs wall (our house is stepped in a hill), Trident removed the old plaster sealed the wall and then re-plastered, They also sealed the wall from the outside. Great job.
steve
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Prompt and professional
Original prognosis spot on. Team tightly led and fully competent. A professional 'delight' to have in one's house.
David Marshall, Kent
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
Fantastic
Damp proofing in my bathroom where I had a leak and a damp issue coming in. They came round and inspected and then damp proofed the area. I'm really happy with the work!
Which? Trusted Traders Consumer
Posted on 15/03/2015
, work completed 15/03/2015
Recommended
No compaints at all
They came out to assess some damp we had on our internal walls in our bedroom. They gave an honest assessment and were thorough and professional.
Which? Trusted Traders Consumer
Posted on 15/02/2015
, work completed 15/02/2015
Recommended
Tidy and Honest
In my dining room I had some damp from where the timber had rotted away. I gave them a call and asked what was involved. Re-did a bit of the floor. They removed all the rotting timber, putting some new pillars beneath the floor and put in new beams. Kept on time, informed all the way through - explained it well. I've already recommended them!
Which? Trusted Traders Consumer
Posted on 08/04/2014
, work completed 08/04/2014
Recommended