Trust Boiler Care Limited

Adrian fitted a new boiler for my mother in law as hers had stopped working. He went above and beyond to ensure she had heating and hot water before Christmas. Adrian has great communication from first contacting him, through to completion and is extremely diligent in his work including cleaning and tidying away. We have used Adrian for several jobs previously and he has never let us down. Thanks Adrian

I have used Adrian and Trust Boiler Care team for a few years now and have found them a real pleasure to deal with and also really pain free. They always offer an excellent service where they are able to respond quickly and and get the job done with no hassle at all. I have used the team for a variety of jobs big and small; from leaky radiators, Gas Safety Certificates, radiator replacements and boiler replacements. Something I particularly value is that they take the headache of my hands and deal with the problem quickly and efficiently! I really appreciate the hard work that they do.

I contacted Adrian Dawson at Trusted Boiler Care to replace my Vaillant boiler with a later model as it had failed after only 18 years of faithful service! He visited and gave a very fair quotation for the work. We agreed a start date and Adrian and his team arrived on the dot on the agreed date and time. They were very tidy and went to a lot of trouble to protect our furnishings. He had estimated that it would take a little over a day and a half to complete the work and that is what happened. The task was more complicated because the boiler is situated in the middle of the property not on an outside wall and the route for the condensate pipework was difficult. The team went to a lot of trouble to route the condensate under the floor when other routes would have been much simpler. I was impressed particularly when others might have used that work as a reason to increase the price. I found them to be very pleasant people and committed to doing a first class job. I have no hesitation at all in recommending them. Roger.

I contacted Trusted Boiler Care when the gas boiler of a lady for whom I am Power of Attorney failed its annual service. Adrian came on time and gave a prompt qoute which we agreed and the work to install a new boiler started the following week. Adrian and his team are very knowledgable,very polite and hard working. They did an excellent job completed in two days. I highly recommend Trusted Boiler Care. Eddie Horrigan

Trust Boiler Care Ltd was the only one of the 3 Which? Trusted Traders contacted to respond to my initial enquiry, and they did so within hours. The initial survey and consultation by Adrian Dawson a few days later was thorough, professional and detailed, with a recommendation for a new a system to match our slightly unusual arrangement (which includes a solar PV- heated hot water tank), with gas water heating to work quite independently of the central heating. A week later the new boiler and controls were installed by his team in 2 days, with efficiency, professionalism and skilled workmanship. I am delighted with the new system and would highly recommend Trust Boiler Care Ltd.

Our boiler broke just as the cold weather came back. Adrian and his crew came within a few days and had it sorted in two. They removed the old boiler and water tank, put in a new combi boiler and replaced a number of pipes around the house They did it with minimal disruption to us, working around our availability, with an understanding of the urgency of the request. They're a really friendly bunch too, and made sure they didn't mess up the rest of the house (they put plastic down on our stairs to avoid getting mess on them - something other traders haven't done). The boiler they put in is great.

I have known Adrian for 5 years and would always use Trust Boiler Care for all work on my central heating. In the past they have changed radiators, fitted new valves and serviced my boiler always at a price I was happy with and always with a smile! Adrian and all of his team are very respectful of my house and work in a clean and tidy way. I have just had a new Worcester Bosch boiler fitted and couldn't be happier with the results, they just got on with the job with no disruption inside the house or out. I would not hesitate to recommend them to anyone.

So we had a leak and I called them on a Friday, he wasted no time, he asked for a video and told me asap what the problem was and the cost. Loved that there was no beating around the bush straightforward so I could decide. On Saturday they came and he was so professional did an amazing clean job no mess was very quick. Highly recommend because they are so professional and have a smile on their face!

I don’t often leave reviews but decided to write something as I’ve had an excellent experience both times I’ve dealt with this company. This is how companies should be run! I used them after my British Gas annual cover were unable to send an engineer within a reasonable timescale after multiple breakdowns. They are efficient, v. knowledgeable, turn up on time and have good communication. They have managed to fix our boiler which had numerous call outs and still didn’t work. Adrian (either the manager or owner? ) is clearly the oracle of all things boiler related. ERaFAde fixed our 18 year Saunier Deval boiler (serviced every year) and I’m delighted. It’s not the season for a broken boiler!

Always respond promptly; always turn up; always keep you in touch; always complete the job, always clean and tidy - and always warm and friendly. Why bother risk using anyone else?