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Trust Electric Heating Ltd

4.7

197 Reviews

Opening Hours
Today - 09:00–21:00
  • Monday 09:00–21:00
  • Tuesday 09:00–21:00
  • Wednesday 09:00–21:00
  • Thursday 09:00–21:00
  • Friday 09:00–21:00
  • Saturday 09:00–21:00
  • Sunday 09:00–21:00

About

We are a British manufacturer and deliver in the UK. We launched the neos electric radiator heating system in 2018 a UK and International patented product. The neos is the only electric radiator with patented Cool wall and Quadvex technology. The neos is Made in Britain in Leeds and is inspired by German Electric Heating technology.

The neos has a soapstone core that retains the heat and due to its aluminium casing it conducts the heat 2.9 times more effectively than mild steel - thus warming your room quicker.

We offer a selection of thermostatic controls to fit with your lifestyle, an array of colours , finishes, styles and sizes and we have one of the longest guarantees of 25 years. Slimmest modern storage radiator on the market and the most attractive!

We can give you firm evidence on the efficiency and effectiveness of our product as we work with Huddersfield University. They test and verify our products.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • german electric radiators
    • electric heating

Customer reviews

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4.7
197 reviews
Customer Service
4.7
Quality
4.8
Value
4.6
Sort by
Purchase and instalation of N2500 Wave neos radiator
Customer Service
Quality
Value
Highley recommend Trust Heating LTD. Excellent customer service along with the fitters Matty & Treasure.
Customer in Cheshire East Posted on 18/09/2026 , work completed 10/09/2026
Trust Electric Heating radiator installation
Customer Service
Quality
Value
Guys were polite, efficient, explained how the radiator works and cleared up behind themselves. No complaints, Thankyou Danny and Brice
Customer in Buckinghamshire Posted on 18/09/2026 , work completed 17/09/2026
Supply and fit new electric radiators
We saw the reviews for Trust, but still had other quotes. Trust was the most efficient, best price, and best looking radiators. The people I dealt with during the process were very friendly and efficient, and today’s fitters, Brice and Danny could not have been more pleasant and helpful. I would recommend the whole team to anyone wanting to update their heating system
Customer in Kent Posted on 15/09/2026 (Reviewer did not use service)
Friendly, fast and clean
Customer Service
Quality
Value
Danny and his team did a fabulous job. They were quick, clean, and on time, and explained how to use the radiators and programmed one of them for me so I could replicate on the others. Would highly recommend this company and especially this fitter. Well impressed with how easy this whole purchase and installation has gone.
Customer in Merseyside Posted on 12/09/2026 , work completed 11/09/2026
Good Job done
Customer Service
Quality
Value
Lewis and Liam installed my radiator, and both were very polite and respected my property. The job was done efficiently, and Lewis explained clearly how to operate the controls. They are a credit to their company.
Customer in Central Bedfordshire Posted on 11/09/2026 , work completed 08/09/2026
Ramsay Court
Customer Service
Quality
Value
Corey arrived on time with Finlay. He removed the old radiators with no fuss and no mess and was careful when taking them down the stairway, as we are one up in a flat. He assisted Finlay in fitting the new radiators. He is a very pleasant person and explained how to operate the radiators. He also informed me about the Trust Care Package that I should have had an email about, but did not get. However, I have now signed up for that thanks to him.
Customer in East Renfrewshire Posted on 08/09/2026 , work completed 27/08/2026
Thank you to Danny and Kostas great job done.
Customer Service
Quality
Value
Thank you to Danny and Kostas for a great job fitting our new Trust radiators. Easy to understand instructions on best operating practice and left everything neat and tidy. Thanks Trust Electric Heating; you've been great from start to finish. Deciding to go all electric was a big step and you all guided us through the process. Great staff. Thanks to Kelly; the presentation was superb. Kind regards
Customer in North Yorkshire Posted on 08/09/2026 , work completed 08/09/2026
Quality product
Customer Service
Quality
Value
Matty and Lewis installed the radiator, both very professional. Cleaned up after themselves. Everything was explained to me, in terms of the running of the radiator and how to make it more cost effective for electricity consumption.
Customer in Cheshire East Posted on 04/09/2026 , work completed 03/09/2026
Ramsay Court
Customer Service
Quality
Value
Finlay and his colleague arrived on time in the morning at the agreed time. He offered to remove his shoes as we live in a flat with light coloured carpets. He started work straight away refusing a coffee or tea. The old radiators were removed with no fuss and no mess. The new radiators and brackets were carefully fitted and lined up using a spirit level. When it came to checking if they were working he ran into an electrical problem whereby some were not heating up. This was noted before leaving for another installation. The electrical issue was resolved before returning at a later date to complete final sign off. He is a very pleasant and conscientious person and the finished article looks great. A credit to the company.
Customer in East Renfrewshire Posted on 01/09/2026 , work completed 27/08/2026
Excellent, efficient service
Customer Service
Quality
Value
Matty and Lewis fitted our four radiators quickly and efficiently. They explained everything clearly and left the flat clean. We would definitely recommend the service.
Customer in South Yorkshire Posted on 01/09/2026 , work completed 01/09/2026
Quick and straightforward installation!
Customer Service
Quality
Value
Quick and straightforward installation. Corey turned up on the day that he was supposed to, fitted my radiator in next to no time and then ran through the operation of the radiator. I really have no complaints whatsoever about the service I’ve received.
Customer in Staffordshire Posted on 01/09/2026 , work completed 01/09/2026
Purchase , delivery and installation of Trust Heating radiators
Customer Service
Quality
Value
Corey and Finlay turned up at the agreed time, respectfully removing their shoes without being asked. Checked the height and positioning of both radiators , and proceeded to fit both without fuss. Cleared up after themselves and actually replaced a piece of trim with a tiny dent on it which we hadn't even noticed. A credit and great asset to the business.
Customer in North Ayrshire Posted on 01/09/2026 , work completed 27/08/2026
Heaters installed
Customer Service
Quality
Value
We had 2 new heaters installed to replace the very old storage heaters we had in. Lewis and Treasure were the engineers they were very polite and worked very well, cleaning as they went along. Lewis explained everything as he worked and demonstrated how to operate the heaters after they were fitted. He showed me how they could be lifted forward to clean and decorate behind them which I didn't know about beforehand. I'm very happy with the heaters and the work done. I didn't have an electrician on the day as he didn't ring me back to arrange to do the work even though 3 separate times he was supposed to ring me. I understand they don't work for your company but it looks bad when they don't respond when they were asked to by you. Lewis did check the heater to show me it worked on the one we couldn't plug in because of no electrician on the day.
Customer in County Durham Posted on 30/08/2026 , work completed 28/08/2026
Excellent work
Customer Service
Quality
Value
A very polite and genuine guy, I would highly recommend Danny he done an excellent job, I can not fault the company and their heating system, I had 6 heaters installed just before last winter and to be honest I did question if I was doing the right thing, but we were warm and cosy and to my surprise it worked out cheaper than the coal central heating I used to have, so totally done the right move. Thank you Trust Heating.
Customer in Rhondda Cynon Taf Posted on 29/08/2026 , work completed 27/08/2026
Instalation of Wave Neos Electric Heaters
Customer Service
Quality
Value
Toby and Lewis were punctual and very efficient in removing some old storage heaters and installing the new heaters for myself and Mrs Ballard (two instalations). They achieved both instalations with ease and fully explained what was happening as they progressed. Following both instalation they left everything neat and tidy replacing some heavy furntiture to their correct places. They both fully explained the workings of the units to us and what to do if we had any further questions or needed further details. It was a pleasure having them working in our properties.
Customer in Essex Posted on 29/08/2026 , work completed 26/08/2026
Good installation
Customer Service
Quality
Value
Danny and Liam installed the radiators and towel rail efficiently. Were polite and friendly and cleaned up after them well. My one reservation on customer service is at the sales stage, the rep suggested the towel heater but it's positioning means I will need extra electrical work I wasn't warned about. The outlet was high up while the wiring at the bottom so they can't connect. Please ensure they keep this in mind in future when doing the survey.
Customer in Neath Port Talbot Posted on 26/08/2026 , work completed 26/08/2026
Fitting 2 Neos radiators
Customer Service
Quality
Value
Polite, good communication, efficient. Cleared up after themselves and explained how to set up radiators clearly.
Customer in Powys Posted on 25/08/2026 , work completed 25/08/2026
5 Radiators
Customer Service
Quality
Value
Finlay and Corey contacted me the day before to confirm arrival time. They were very prompt on the day. They understood and listened to my requests. They worked quickly and efficiently without cutting corners and made a neat and tidy job, cleaning up after themselves. They instructed me on the use of the radiators, gave me the booklet/warranty and left a copy of the completion of work form that I signed and understood. There were a couple of minor issues with the finish to 3 of the radiators but they were addressed and being remedied. Finlay and Corey were kind, courteous and professional throughout. They are a credit to your company.
Customer in Cumberland Posted on 24/08/2026 , work completed 14/08/2026
Happy
Customer Service
Quality
Value
Brice & Lewis, our engineers - installation of radiators, were very efficient and professional while also being very personable. Explained everything. Appreciate the approach.
Customer in Isle of Wight Posted on 21/08/2026 , work completed 20/08/2026
Trust Electric Heating
Customer Service
Quality
Value
The whole process, from initial enquiry, survey and estimate, placing the order and finally fitting was excellent. Everyone I dealt with were friendly, helpful and efficient. Communication throughout was also excellent. I would highly recommend this Company to anyone if you are thinking about installing electric radiators.
Customer in West Sussex Posted on 20/08/2026 , work completed 19/08/2026
Electric Radiator Installation
Customer Service
Quality
Value
The lads did a great job, with a neat and tidy, no-fuss installation, and a very clear explanation of the instructions for use. The new radiators look great and are very well made. I'm sure they will keep us cosy this winter.
Customer in Essex Posted on 19/08/2026 , work completed 19/08/2026
Installation of radiators
Customer Service
Quality
Value
I'm really pleased with the work carried out. Matty and Treasure were pleasant and polite to talk to. Very tidy; took all packaging away. Explained how to use the radiator very well. Completely satisfied
Customer in Pembrokeshire Posted on 19/08/2026 , work completed 18/08/2026
Great work
Customer Service
Quality
Value
Everything was great from start to finish arrived on time and did the work fast heaters look great very pleased and everything was explained to me well as well very pleased with the job
Customer in South Ayrshire Posted on 18/08/2026 , work completed 12/08/2026
Helpful and tidy
Customer Service
Quality
Value
We had Finlay and Corey install our new heaters last week. They both were polite and helpful. They made sure that they checked with us on the exact locations and heater types as they went along. They were professional and tidy. Finlay made sure that we had the instructions and knew how to program the new heaters before leaving. I had previously used the Trust Neo heaters in a previous building and was pleased to see that they had continued to refine and improve them during the intervening time. Would certainly recommend them.
Customer in Posted on 18/08/2026 , work completed 13/08/2026
A job done well!
Customer Service
Quality
Value
From when the rep first turned up to the guys doing the install, cleaning up after themselves, all involved are very friendly and helpful. Communication is obviously a key fixture for the company and they execute it superbly. A very professional group of people who I can't thank enough for making the options and choices so easy. Thank you again.
Customer in Somerset Posted on 17/08/2026 , work completed 11/08/2026