Endorsed by Which?

Trust Electric Heating Ltd

4.7

202 Reviews

Opening Hours
Today - 09:00–21:00
  • Monday 09:00–21:00
  • Tuesday 09:00–21:00
  • Wednesday 09:00–21:00
  • Thursday 09:00–21:00
  • Friday 09:00–21:00
  • Saturday 09:00–21:00
  • Sunday 09:00–21:00

About

We are a British manufacturer and deliver in the UK. We launched the neos electric radiator heating system in 2018 a UK and International patented product. The neos is the only electric radiator with patented Cool wall and Quadvex technology. The neos is Made in Britain in Leeds and is inspired by German Electric Heating technology.

The neos has a soapstone core that retains the heat and due to its aluminium casing it conducts the heat 2.9 times more effectively than mild steel - thus warming your room quicker.

We offer a selection of thermostatic controls to fit with your lifestyle, an array of colours , finishes, styles and sizes and we have one of the longest guarantees of 25 years. Slimmest modern storage radiator on the market and the most attractive!

We can give you firm evidence on the efficiency and effectiveness of our product as we work with Huddersfield University. They test and verify our products.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • german electric radiators
    • electric heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
202 reviews
Customer Service
4.7
Quality
4.8
Value
4.6
Sort by
Work carried out quickly and accurately
Customer Service
Quality
Value
Corey and Brice arrived punctually and soon fitted the four radiators, they explained the heater controls in a simple uncomplicated way and were both very pleasant young men. I used Trust because everyone I spoke to from day 1 was very pleasant and helpful, I am very pleased with the radiators and would recommend Trust, they are not the cheapest but you get what you pay for.
Customer in West Northamptonshire Posted on 02/10/2026 , work completed 02/10/2026
Fitting Neos
Customer Service
Quality
Value
Excellent service provided today by Danny, Kostas and Owen a friendly and professional team. Fitted our NEO's today and they were very clean and tidy took away all rubbish and explained how to use and checked they were all working. Kostas was really good at setting up the app and explained it all to us. The radiators look good too. Thanks for a quality service
Customer in East Riding of Yorkshire Posted on 02/10/2026 , work completed 02/10/2026
Great product, great team
Customer Service
Quality
Value
We would highly recommend Trust after recently having five heaters installed to replace storage ones and also a new water heater/timer fitted. The service was excellent from the initial enquiry phone call, the visit from Chris to inform us about the products and what might work for us, to the very fast, efficient and tidy installation a week later by Danny who also took the time to explain how everything worked. Thanks also to Lucy his assistant for the day. Every member of the team we spoke to was polite, knowledgeable and friendly and we are extremely pleased with the heaters and water timer. What a great company, highly recommended
Customer in South Yorkshire Posted on 01/10/2026 , work completed 29/09/2026
Lovely guys
Customer Service
Quality
Value
Danny and Brice arrived on time, very polite and explained how to control the 2 radiators that they installed. Hoovered up and left no mess. Very pleased with everything, thank you .
Customer in Wiltshire Posted on 01/10/2026 , work completed 23/09/2026
Professional and Tidy Work
Customer Service
Quality
Value
Brice and Corey arrived as arranged to fit my heaters. They were professional at all times and explained everything they were doing to me. Once the work was completed they cleaned up and explained how everything worked.
Customer in West Sussex Posted on 30/09/2026 , work completed 30/09/2026
Purchase and instalation of N2500 Wave neos radiator
Customer Service
Quality
Value
Highley recommend Trust Heating LTD. Excellent customer service along with the fitters Matty & Treasure.
Customer in Cheshire East Posted on 18/09/2026 , work completed 10/09/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for the lovely recommendation! ⭐ We’re really pleased to hear you had such a positive experience with both our customer service team and with Matty and Treasure during the installation. We’ll make sure your kind words are passed on to them both ❤️ ~ The Trust Team
Trust Electric Heating radiator installation
Customer Service
Quality
Value
Guys were polite, efficient, explained how the radiator works and cleared up behind themselves. No complaints, Thankyou Danny and Brice
Customer in Buckinghamshire Posted on 18/09/2026 , work completed 17/09/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for the lovely review! ⭐ We’re really pleased to hear that Danny and Brice were polite, efficient and made sure everything was clearly explained before they left. It’s also great to know they left everything clean and tidy afterwards. We’ll make sure your kind words are passed on to them both ❤️ ~ The Trust Team
Supply and fit new electric radiators
We saw the reviews for Trust, but still had other quotes. Trust was the most efficient, best price, and best looking radiators. The people I dealt with during the process were very friendly and efficient, and today’s fitters, Brice and Danny could not have been more pleasant and helpful. I would recommend the whole team to anyone wanting to update their heating system
Customer in Kent Posted on 15/09/2026 (Reviewer did not use service)
The trader replied (on 23/09/2026)
Hi! Thank you so much for such a lovely review! ⭐ It means a lot to hear that, even after comparing other options, Trust stood out for the service, price and look of the radiators. We’re also really pleased that everyone you dealt with made the process so friendly and straightforward, and that Brice and Danny finished things off with such a positive installation experience. Thank you for recommending the whole team. We’ll make sure your lovely feedback is passed on ❤️ ~ The Trust Team
Friendly, fast and clean
Customer Service
Quality
Value
Danny and his team did a fabulous job. They were quick, clean, and on time, and explained how to use the radiators and programmed one of them for me so I could replicate on the others. Would highly recommend this company and especially this fitter. Well impressed with how easy this whole purchase and installation has gone.
Customer in Merseyside Posted on 12/09/2026 , work completed 11/09/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for the fantastic review! ⭐ We’re really pleased to hear that Danny and the team made everything so quick, clean and straightforward from start to finish. It’s especially great to know Danny took the time to programme one of the radiators for you and show you how to do the rest yourself. That’s exactly the kind of helpful service we love to hear about. Thank you so much for the recommendation. We’ll make sure your lovely feedback is passed on to Danny and the team ❤️ ~ The Trust Team
Good Job done
Customer Service
Quality
Value
Lewis and Liam installed my radiator, and both were very polite and respected my property. The job was done efficiently, and Lewis explained clearly how to operate the controls. They are a credit to their company.
Customer in Central Bedfordshire Posted on 11/09/2026 , work completed 08/09/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for the lovely review! ⭐ Lewis and Liam are such lovely lads, so it’s great to hear that came across during your installation. We’re really pleased they were polite, respectful of your home and got everything fitted efficiently. It’s also great to know Lewis took the time to explain the controls clearly. We’ll make sure your lovely comments about them being a credit to the company are passed on ❤️ ~ The Trust Team
Ramsay Court
Customer Service
Quality
Value
Corey arrived on time with Finlay. He removed the old radiators with no fuss and no mess and was careful when taking them down the stairway, as we are one up in a flat. He assisted Finlay in fitting the new radiators. He is a very pleasant person and explained how to operate the radiators. He also informed me about the Trust Care Package that I should have had an email about, but did not get. However, I have now signed up for that thanks to him.
Customer in East Renfrewshire Posted on 08/09/2026 , work completed 27/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for the lovely review! ⭐ We’re really pleased to hear that Corey and Finlay took such care throughout your installation, especially when removing the old radiators from your flat, and that everything was completed cleanly and with no fuss. It’s also great to hear that Corey took the time to explain how everything works and mentioned TrustCare too. We’ll make sure your kind words are passed on to Corey and Finlay ❤️ ~ The Trust Team
Thank you to Danny and Kostas great job done.
Customer Service
Quality
Value
Thank you to Danny and Kostas for a great job fitting our new Trust radiators. Easy to understand instructions on best operating practice and left everything neat and tidy. Thanks Trust Electric Heating; you've been great from start to finish. Deciding to go all electric was a big step and you all guided us through the process. Great staff. Thanks to Kelly; the presentation was superb. Kind regards
Customer in North Yorkshire Posted on 08/09/2026 , work completed 08/09/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for such a lovely review! ⭐ Going all electric can feel like a big decision, so we’re really pleased to hear that you felt supported and well guided from the very beginning. It’s great to know Kelly’s presentation helped make everything clear, and that Danny and Kostas finished things off with such a neat, tidy installation and easy-to-understand advice on getting the best from your new radiators. We’ll make sure your kind words are passed on to all three of them ❤️ ~ The Trust Team
Quality product
Customer Service
Quality
Value
Matty and Lewis installed the radiator, both very professional. Cleaned up after themselves. Everything was explained to me, in terms of the running of the radiator and how to make it more cost effective for electricity consumption.
Customer in Cheshire East Posted on 04/09/2026 , work completed 03/09/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for the lovely review! ⭐ We’re really pleased to hear that Matty and Lewis were professional, tidy and took the time to explain everything clearly. It’s especially great to know they talked you through how to use your radiator in a way that helps you manage your electricity usage too. We’ll make sure your kind words are passed on to them both ❤️ ~ The Trust Team
Ramsay Court
Customer Service
Quality
Value
Finlay and his colleague arrived on time in the morning at the agreed time. He offered to remove his shoes as we live in a flat with light coloured carpets. He started work straight away refusing a coffee or tea. The old radiators were removed with no fuss and no mess. The new radiators and brackets were carefully fitted and lined up using a spirit level. When it came to checking if they were working he ran into an electrical problem whereby some were not heating up. This was noted before leaving for another installation. The electrical issue was resolved before returning at a later date to complete final sign off. He is a very pleasant and conscientious person and the finished article looks great. A credit to the company.
Customer in East Renfrewshire Posted on 01/09/2026 , work completed 27/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for taking the time to leave such a detailed review! ⭐ We’re really pleased to hear that Finlay made such a positive impression from the moment he arrived, taking care in your home and carrying out the installation so neatly and thoroughly. It’s also great to hear that the electrical issue was identified, followed up and resolved before final sign-off. Finlay really is very thorough, so we’ll make sure your lovely comments about him being a credit to the company are passed on ❤️ We’re delighted you’re happy with the finished result! ~ The Trust Team
Excellent, efficient service
Customer Service
Quality
Value
Matty and Lewis fitted our four radiators quickly and efficiently. They explained everything clearly and left the flat clean. We would definitely recommend the service.
Customer in South Yorkshire Posted on 01/09/2026 , work completed 01/09/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for the lovely review! ⭐ We’re really pleased to hear that Matty and Lewis fitted everything quickly and efficiently, explained the controls clearly and left your flat clean and tidy afterwards. Thank you for recommending Trust Electric Heating. We’ll make sure your kind words are passed on to them both ❤️ ~ The Trust Team
Quick and straightforward installation!
Customer Service
Quality
Value
Quick and straightforward installation. Corey turned up on the day that he was supposed to, fitted my radiator in next to no time and then ran through the operation of the radiator. I really have no complaints whatsoever about the service I’ve received.
Customer in Staffordshire Posted on 01/09/2026 , work completed 01/09/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for the lovely review! ⭐ We’re really pleased to hear that Corey made the whole installation quick and straightforward, arrived as planned and took the time to run through how everything works before leaving. It’s great to know you’ve been so happy with the service you received. We’ll make sure your kind words are passed on to Corey ❤️ ~ The Trust Team
Purchase , delivery and installation of Trust Heating radiators
Customer Service
Quality
Value
Corey and Finlay turned up at the agreed time, respectfully removing their shoes without being asked. Checked the height and positioning of both radiators , and proceeded to fit both without fuss. Cleared up after themselves and actually replaced a piece of trim with a tiny dent on it which we hadn't even noticed. A credit and great asset to the business.
Customer in North Ayrshire Posted on 01/09/2026 , work completed 27/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for such a lovely review! ⭐ We’re really pleased to hear that Corey and Finlay were so respectful and thorough throughout your installation, from checking the positioning with you to leaving everything clean and tidy afterwards. The fact they spotted and replaced a tiny piece of damaged trim before you’d even noticed it says a lot about their attention to detail! We’ll definitely make sure your comments about them being a credit to the business are passed on ❤️ ~ The Trust Team
Heaters installed
Customer Service
Quality
Value
We had 2 new heaters installed to replace the very old storage heaters we had in. Lewis and Treasure were the engineers they were very polite and worked very well, cleaning as they went along. Lewis explained everything as he worked and demonstrated how to operate the heaters after they were fitted. He showed me how they could be lifted forward to clean and decorate behind them which I didn't know about beforehand. I'm very happy with the heaters and the work done. I didn't have an electrician on the day as he didn't ring me back to arrange to do the work even though 3 separate times he was supposed to ring me. I understand they don't work for your company but it looks bad when they don't respond when they were asked to by you. Lewis did check the heater to show me it worked on the one we couldn't plug in because of no electrician on the day.
Customer in County Durham Posted on 30/08/2026 , work completed 28/08/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for taking the time to leave such a detailed review! ⭐ We’re really pleased to hear that Lewis and Treasure were polite, tidy and worked so well throughout the installation. It’s great to know Lewis took the time to explain everything properly, including how the heaters can be moved forward for cleaning and decorating. We’re sorry to hear about the lack of communication from the electrician. Although they are separate from Trust, we completely understand how that reflects on the overall experience, especially when you were expecting a call back. We really appreciate you bringing this to our attention. We’re glad Lewis was still able to check the heater and show you that everything was working as it should, and it’s lovely to hear that you’re happy with both the heaters and the work carried out ❤️ ~ The Trust Team
Excellent work
Customer Service
Quality
Value
A very polite and genuine guy, I would highly recommend Danny he done an excellent job, I can not fault the company and their heating system, I had 6 heaters installed just before last winter and to be honest I did question if I was doing the right thing, but we were warm and cosy and to my surprise it worked out cheaper than the coal central heating I used to have, so totally done the right move. Thank you Trust Heating.
Customer in Rhondda Cynon Taf Posted on 29/08/2026 , work completed 27/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for such a lovely review! ⭐ We’re really pleased to hear that Danny made such a great impression and did an excellent job. It’s also fantastic to hear that, after initially wondering whether you’d made the right move, your new heating kept you warm and cosy through the winter and worked out better for you than your previous coal central heating. Thank you for putting your trust in us and for the recommendation ❤️ ~ The Trust Team
Instalation of Wave Neos Electric Heaters
Customer Service
Quality
Value
Toby and Lewis were punctual and very efficient in removing some old storage heaters and installing the new heaters for myself and Mrs Ballard (two instalations). They achieved both instalations with ease and fully explained what was happening as they progressed. Following both instalation they left everything neat and tidy replacing some heavy furntiture to their correct places. They both fully explained the workings of the units to us and what to do if we had any further questions or needed further details. It was a pleasure having them working in our properties.
Customer in Essex Posted on 29/08/2026 , work completed 26/08/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for such a lovely review! ⭐ We’re really pleased to hear that Toby and Lewis made both installations feel so smooth and straightforward, from removing the old storage heaters to getting the new ones fitted and fully explained. It’s especially lovely to hear how considerate they were in leaving everything neat and tidy and putting the furniture back in place afterwards. We’ll make sure your kind words are passed on to them both. It sounds like they made a great impression ❤️ ~ The Trust Team
Good installation
Customer Service
Quality
Value
Danny and Liam installed the radiators and towel rail efficiently. Were polite and friendly and cleaned up after them well. My one reservation on customer service is at the sales stage, the rep suggested the towel heater but it's positioning means I will need extra electrical work I wasn't warned about. The outlet was high up while the wiring at the bottom so they can't connect. Please ensure they keep this in mind in future when doing the survey.
Customer in Neath Port Talbot Posted on 26/08/2026 , work completed 26/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for your review and for your kind words about Danny and Liam! ⭐ We’re really pleased to hear that they were efficient, friendly and left everything clean and tidy after the installation. We also really appreciate you raising the point about the positioning of the towel rail and the additional electrical work required. Feedback like this is genuinely useful, and we’ll make sure it’s passed back to the relevant team so it can be considered more carefully during future surveys. Thank you again for choosing Trust Electric Heating ❤️ ~ The Trust Team
Fitting 2 Neos radiators
Customer Service
Quality
Value
Polite, good communication, efficient. Cleared up after themselves and explained how to set up radiators clearly.
Customer in Powys Posted on 25/08/2026 , work completed 25/08/2026
The trader replied (on 23/09/2026)
Hello! Thank you so much for the lovely review! ⭐ We’re really pleased to hear the team were polite, efficient and kept you well informed throughout the installation. It’s also great to know everything was left clean and tidy and that the radiator controls were explained clearly. Thank you for choosing Trust Electric Heating ❤️ ~ The Trust Team
5 Radiators
Customer Service
Quality
Value
Finlay and Corey contacted me the day before to confirm arrival time. They were very prompt on the day. They understood and listened to my requests. They worked quickly and efficiently without cutting corners and made a neat and tidy job, cleaning up after themselves. They instructed me on the use of the radiators, gave me the booklet/warranty and left a copy of the completion of work form that I signed and understood. There were a couple of minor issues with the finish to 3 of the radiators but they were addressed and being remedied. Finlay and Corey were kind, courteous and professional throughout. They are a credit to your company.
Customer in Cumberland Posted on 24/08/2026 , work completed 14/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for such a detailed and thoughtful review! ⭐ We’re really pleased to hear that Finlay and Corey kept you updated, listened carefully to your requests and carried out the installation quickly and professionally without compromising on the finish. It’s also great to know they took the time to explain everything clearly and make sure you had all the information you needed before leaving. Thank you as well for your understanding regarding the minor finish issues. We’re glad these were identified and are being put right. We’ll make sure your lovely comments are passed on to Finlay and Corey. Hearing that they’re a credit to the company will mean a lot to them ❤️ ~ The Trust Team
Happy
Customer Service
Quality
Value
Brice & Lewis, our engineers - installation of radiators, were very efficient and professional while also being very personable. Explained everything. Appreciate the approach.
Customer in Isle of Wight Posted on 21/08/2026 , work completed 20/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for the lovely review! ⭐ We’re really pleased to hear that Brice and Lewis were efficient, professional and friendly throughout your installation, and that they took the time to explain everything clearly. I know they really enjoyed the trip out to you! We’ll make sure your kind words are passed on to them both ❤️ ~ The Trust Team
Trust Electric Heating
Customer Service
Quality
Value
The whole process, from initial enquiry, survey and estimate, placing the order and finally fitting was excellent. Everyone I dealt with were friendly, helpful and efficient. Communication throughout was also excellent. I would highly recommend this Company to anyone if you are thinking about installing electric radiators.
Customer in West Sussex Posted on 20/08/2026 , work completed 19/08/2026
The trader replied (on 23/09/2026)
Hi! Thank you so much for such a lovely review! ⭐ We’re really pleased to hear that the whole process felt smooth from your initial enquiry right through to installation. It’s especially great to know that the team were friendly, helpful and efficient throughout, and that our communication stood out too. Thank you so much for recommending Trust Electric Heating. It really does mean a lot to the whole team ❤️ ~ The Trust Team