Trustguard Ltd t/a Trustguard Damp Proofing

Trustguard Ltd. carried out some damp proofing in my home. The work was completed in the agreed timeframe and at the agreed price. The gentlemen who worked in my home were friendly, approachable and kept me informed of the work as it progressed. They also maintained the space and tidied up regularly while they were working, which was very much appreciated. I also received good telephone communication before and after the job was done to check that I was happy with everything. I would definitely recommend Trustguard Ltd.

Phoned Trustgaurd Ltd for an estimate for rising damp in our living room, Don came out on the agreed day and give us an estimate and explained what was involved and also sent us the estimate. Don arrived on time of agreed date, carried out the work and as per estimate cleaned up and even put our carpet back. Stacey was also very helpful and organized a paper copy and email copy as requested. Would definitely recommend.

I contacted Trustguard regarding a problem damp area in the second bedroom of our 1930s bungalow. Don visited in person to survey the area and then I received an email confirming the quotation, together with copies of their insurance details and certification documents. To have everything in writing was very reassuring, and one of the reasons I went ahead with their quote. The guys arrived promptly as arranged, and the work was carried out quickly and efficiently, with minimum disruption. The area was tidied and cleaned afterwards and I’m very pleased with the result! Thank you! Since making payment I’ve received a receipt and guarantee. Trustguard is a reliable, efficient and trustworthy company. I’d recommend them to anyone.

Had rising damp issue in living room and hallway.had a quote in the winter and was happy with it but waited until the summer to get work done. Was a big job took a week as they said it would, very happy with work completed. They even did more than expected, doing extra plastering work to match and even out all the walls. Very friendly team. Cleaned up afterwards and left place very tidy. Would recommend to anyone.

Trustguard provided an excellent service throughout. Prompt, and efficient. Very satisfied. I can recommend there services.

My house was extended many years ago and where the house and the extension meet, the pointing had all cracked from top to bottom. I rang Trustguard and Don came within a matter of days and explained fully what the issue was and how it could be fixed. He gave me a price on the spot and I accepted – we then agreed a date for the work to be carried out. Everything went as expected and I was really pleased with the work as well as the professionalism of the business as a whole. Would definitely recommend.

We had quite a bit of damp remedied . We prepared well covering everywhere with builders polythene as we hadn’t long since had new carpets laid and didn’t want to take them up. We asked the guys to be as careful as they could although we understood it was a dirty job removing plaster from the walls and re plastering. The two guys Don and his pal did a fantastic job and worked as cleanly as they could even getting the Henry hoover out to clean round the edges of the polythene . They arrived at the time they said they would and worked solid completing a job that they said could take 4 days in 2 . The cost came in as quoted and to be honest they did more work than they had quoted for so we were very impressed with that. We would highly recommend and we ourselves would use again if we needed to .

I had a problem with damp and looked online for somebody local who could come out and confirm the problem and hopefully rectify it. After reading the reviews for Trustguard I rang Don who came out and explained the problem and how it could be fixed. I was able to arrange the work to be carried out when the weather got a bit warmer and around my work which was appreciated. I am very pleased with the work which was carried out professionally and to a very high standard by Don and his team. I wasn't looking forward to cleaning up afterward to be honest but I needn’t have worried they left the property as it was, clean and tidy. Communication was great and I was kept informed of the progress by Don while the work was being carried out. I would certainly recommend Trustguard if you have damp problems and want a job well done at a reasonable cost.

Courteous, professional. Explained the job in layman's terms and showed us how it would be done. Cleaned up as they went and a thorough, professional job. Highly recommended. Only gave a four on value because I can't give a 4.5 and don't like to give a perfect score!

I needed a job done quickly while a flat in our house was empty for a couple of weeks. They were very helpful in coming out quickly to assess the job and did it in the tight time frame finishing on the Saturday to keep to the schedule requested by me. They did an excellent and thorough job and cleaned up afterwards! Their communication was also prompt and everything clear.