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Endorsed by Which?
Trustguard Ltd t/a Trustguard Damp Proofing
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
We are the North East's professional Building Preservation & Damp Proofing Company. Our Director, Don Cellini, is a PCAQT Qualified Technician with vast experience in all aspects of building & preservation.
Having carried out hundreds of surveys over the years, Don knows the housing stock of the North East 'inside out'.
We offer the following services;
Damp Proofing (Rising Damp & Penetrating Damp)
Woodworm Treatment
Structural Wall Repairs
Roof Renewals & Repairs
Wet Rot & Dry Rot Treatment
Condensation/Black Mould Control
Cavity Wall Tie Replacement
Basement Waterproofing
Extraction of Cavity Wall Insulation
Comprehensive survey reports by our experienced surveyor for Damp, Timber, Wall Ties, Woodworm & Basement Waterproofing.
URGENT & EMERGENCY WORK
Mortgage Retention or been let down by another company? Don't worry - with a team of qualified staff, we can usually fit you in at short notice!
Call NOW on 0191 4159471 to book a survey/quote.
What we do
Damp proofing and timber preservation services
- Woodworm treatment
- Condensation and humidification control
- Timber treatment services
- Injection damp courses
Plastering
Property refurbishment contractors
Specialised building trade contractors
Builders
More Services
- wall tie replacement
- cavity wall ties replacement
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
67 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great work
Customer Service
Quality
Value
Had rising damp issue in living room and hallway.had a quote in the winter and was happy with it but waited until the summer to get work done. Was a big job took a week as they said it would, very happy with work completed. They even did more than expected, doing extra plastering work to match and even out all the walls. Very friendly team. Cleaned up afterwards and left place very tidy. Would recommend to anyone.
Customer in Tyne and Wear
, work completed
Recommended
Woodworm Survey and Treatment
Customer Service
Quality
Value
Trustguard provided an excellent service throughout. Prompt, and efficient. Very satisfied. I can recommend there services.
Customer in Tyne and Wear
, work completed
Recommended
Very Professional
Customer Service
Quality
Value
My house was extended many years ago and where the house and the extension meet, the pointing had all cracked from top to bottom. I rang Trustguard and Don came within a matter of days and explained fully what the issue was and how it could be fixed. He gave me a price on the spot and I accepted – we then agreed a date for the work to be carried out. Everything went as expected and I was really pleased with the work as well as the professionalism of the business as a whole. Would definitely recommend.
Customer in Tyne and Wear
, work completed
Recommended
Damp work
Customer Service
Quality
Value
We had quite a bit of damp remedied . We prepared well covering everywhere with builders polythene as we hadn’t long since had new carpets laid and didn’t want to take them up. We asked the guys to be as careful as they could although we understood it was a dirty job removing plaster from the walls and re plastering. The two guys Don and his pal did a fantastic job and worked as cleanly as they could even getting the Henry hoover out to clean round the edges of the polythene . They arrived at the time they said they would and worked solid completing a job that they said could take 4 days in 2 . The cost came in as quoted and to be honest they did more work than they had quoted for so we were very impressed with that. We would highly recommend and we ourselves would use again if we needed to .
Customer in Tyne and Wear
, work completed
Recommended
Damp proofing
Customer Service
Quality
Value
I had a problem with damp and looked online for somebody local who could come out and confirm the problem and hopefully rectify it. After reading the reviews for Trustguard I rang Don who came out and explained the problem and how it could be fixed. I was able to arrange the work to be carried out when the weather got a bit warmer and around my work which was appreciated. I am very pleased with the work which was carried out professionally and to a very high standard by Don and his team. I wasn't looking forward to cleaning up afterward to be honest but I needn’t have worried they left the property as it was, clean and tidy. Communication was great and I was kept informed of the progress by Don while the work was being carried out. I would certainly recommend Trustguard if you have damp problems and want a job well done at a reasonable cost.
Customer in Tyne and Wear
, work completed
Recommended
Trustguard - damp proof course/cavity wall ties
Customer Service
Quality
Value
Courteous, professional. Explained the job in layman's terms and showed us how it would be done. Cleaned up as they went and a thorough, professional job. Highly recommended. Only gave a four on value because I can't give a 4.5 and don't like to give a perfect score!
Customer in County Durham
, work completed
Recommended
EXCELLENT SERVICE
Customer Service
Quality
Value
I needed a job done quickly while a flat in our house was empty for a couple of weeks. They were very helpful in coming out quickly to assess the job and did it in the tight time frame finishing on the Saturday to keep to the schedule requested by me. They did an excellent and thorough job and cleaned up afterwards! Their communication was also prompt and everything clear.
Customer in Tyne and Wear
, work completed
Recommended
So professional, quick and clean
Customer Service
Quality
Value
Two-man team, including Don, did a very fast and efficient part damp proofing installation. The plaster finish was excellent. The whole area totally cleaned up afterward. Can highly recommend Trustguard. Thank You
Customer in County Durham
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Had damp course installed at my property Trustguard arrived on the date arranged and did an absolutely fantastic job, Don did most of the work to a very high standard, would definitely recommend Trustguard, in fact already have done.
Wayne in County Durham
, work completed
Recommended
Great Job done
Customer Service
Quality
Value
Don and the team did damp proofing on an old cottage and the work was carried out exactly as I had been informed and very efficiently and promptly. Although this job creates a lot of mess and rubble the team did a great clean up job and put things back the way they had found them as much as possible. They were punctual, friendly and polite throughout and worked flat out for a full week to get the job done. I would highly recommend them and use them again in future.
Customer in Tyne and Wear
, work completed
Recommended