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Turners Roofing Services

4.6

23 Reviews

About

Turners is a family run business I myself have 25 years in the roofing trade my son has 8 years
We aim to give the highest standard of work you can get at a fair price
We don't take deposits of any of our customers you pay when you are happy with the work we have done
We only use the best materials possible for all of our customers
To guarantee you get the best job
We offer free quotes to all customers

What we do

  • Roofers

    • Chimneys
    • Cladding
    • Conservatory roof conversions
    • Emergency roofing service
    • Flat roofing
    • Guttering, fascias and soffits
    • GRP roofer
    • Lead work
    • Roof and skylights
    • Roof Light
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Builders

    • Conservatories
    • Building services
    • Garage conversions
    • Guttering repair services
    • Loft conversions
  • Chimney builders, liners and specialists

    • Chimney re-pointing
  • Conservatories

    • Conservatory Roof replacement
    • conservatory roof conversions
    • conservatory roof insulation
  • More Services

    • roof skylights lead work flat roofing chimneys

Customer reviews

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4.6
23 reviews
Customer Service
4.7
Quality
4.6
Value
4.7
Sort by
Would not recommend
Customer Service
Quality
Value
Work was completed back in late 2017, it’s been a while but constant issues. We paid for two roofs to be changed, the main issue being our utility roof gushing with water. They replaced the entire roof on both parts of our property. Mid 2018, and our utility roof was gushing with water once again. 10-year guarentee on work so we contacted them. We were told we needed new flashing, flashing which we paid for in the first place but apparently, we just paid for main roof as we wanted to save money. Never had this conversation with the fella, we paid for fully fitted water tight roofs, we didn’t ask for discounts or bits knocked off to save us money. As I just needed the work sorting, I paid them further for flashing. Less than a year later 2019, I was having the same exact issue. Contacted again and I was advised it's my neighbouring property's fault but the trader said a bit of sealant will sort it. A month later I contacted again with the exact same issue. Since that time the trader refused to come out again advised it was my neighbouring property's fault. Since 2019 we have had to deal with a leaking utility roof, and I mean gushing with water not just a small drip. Our insurance wouldn’t cover us, so we’ve saved and this year got a brand new roof completed, to which they found massive holes in the roof felt, and not enough tiles were used for the slope of the roof. I would not recommend this company.
Customer in County Durham Posted on 07/09/2024 , work completed 21/12/2017
Very difficult to contact to come and fix problems
Customer Service
Quality
Value
Complete roof replaced December 2022. Promised lead flashings front and rear but not fitted. Reason for not fitting, stone wall was too hard. Roof leaked. Eventually came out April 2023 and siliconed cracks in cement where lead flashings should have been fitted. Roof still leaked. Advised but never replied. November 2023 sent several emails and pictures. Promised to come out and fit lead flashings as originally promised. Eventually came out April 2023 after blaming bad weather. I offered to pay for scaffolding to help out. Last contact by telephone said not coming out as problem was with neighbouring property. Rainwater was soaking through 18 inch stone wall and coping stones into my loft. Paid another Company to fit lead flashings. Came out within 2 weeks, fitted lead flashings front and rear. Advised stone was extremely soft and water would not soak through 18 inch stone wall or coping stones. Roof does not leak anymore. Do not recommend Turners Roofing Services.
Customer in County Durham Posted on 21/08/2024 , work completed 02/12/2022
The trader replied (on 23/08/2024)
We always answered your call and came to look at the problem. We gave you our opinion and you agreed you were going to get your solicitor to contact your neighbour to fix the problem with her roof, then we were going to inspect it at a later date. I have passed by and your neighbour still hasn't had her work done so there is no doubt in my mind that the water will still come through.
Replacing flat roof and repairing chimney
Customer Service
Quality
Value
Thankyou to Tom and his team for excellent work. We were kept informed prior to the work starting and the work carried out was very high standard. The team were all so pleasant. We had been let down by so many other firms so were delighted to find such a relable trustworthy firm. We can highly recommend Tom and his firm
Customer in County Durham Posted on 17/02/2024 , work completed 16/02/2024
Turners Roofing Services
Customer Service
Quality
Value
Tom and his team have just replaced the roof on my house and garage along with new guttering, facias and soffits. The work done was to the highest standard with all the team being friendly, considerate, tidy and very professional. The work was done on the dates originally agreed and completed within the specified time scale. The team took the time to explain exactly what they were doing and were impeccably tidy cleaning up after themselves every day. I received a number of quotes from various local companies but Tom stood out from them with his vast experience and a full comprehensive breakdown of costs and time scales. All the team have been working with Tom for a number of years and that is reflected in their efficiency and camaraderie and it is clear they all take pride in doing a great job. Thank you Tom and your team for a great job.
Customer in County Durham Posted on 13/07/2023 , work completed 12/07/2023
Excellent trader
Customer Service
Quality
Value
Turners replaced the lead valley on our main roof over two days. Every stage of the work was clearly explained beforehand, progress updated throughout each day and all work areas were kept clean and tidy at the end of each working day. Jon and his team were extremely professional and polite and clearly carried out the work as described, taking no shortcuts and finishing to a high standard. We have no hesitation in recommending Turners for your roofing work.
Customer in County Durham Posted on 16/02/2023 , work completed 16/02/2023
Replacement of pitched roof and refurbishment of flat roof.
Customer Service
Quality
Value
Turners replaced my main roof, including taking down the chimney. They also refurbished my fibreglass flat roof. I asked them to quote for replacing it, but they were very honest and said no, it just hadn't been finished correctly and they could put it right. Have no hesitation in recommending, very easy to deal with, clean everything up after themselves and really pleased with the job they have done. Also were very competitive on price.
Barbara in County Durham Posted on 31/01/2022 , work completed 31/01/2022
Fantastic roof replacement
Customer Service
Quality
Value
Tom Turner, his son Jon and the crew have just completed a fantastic job for us. They’ve fixed our kitchen extension/part Conservatory roof. We negotiated a great price before the work began. They were extremely punctual, very friendly and polite. Always cleaned up, never left any mess. They kept us informed throughout how it was all going. Nothing was too much trouble, they are a credit to the trade and we would definitely recommend them to anyone having any problems or wishing to replace them, they will definitely help. Thank you so much, guys. Our roof is fantastic. Well done.
Linda & Davy in County Durham Posted on 02/08/2021 , work completed 21/07/2021
Complex architectural failing needing redress
Customer Service
Quality
Value
Turners Roofing Services responded quickly in investigating. Tom ensured he had a full observation of the actual problem and took time to explain in detail. His advice and plan of action was thorough and in accordance with the reports I had obtained from two different structural engineers. Additionally he was able to back up what needed doing with how it would be done. A truly genuine experienced professional team that I would have no hesitation in recommending.
Ray in County Durham Posted on 24/06/2021 , work completed 15/06/2021
Excellent Work
Customer Service
Quality
Value
Tom Turner and his son, John, and their workers, have just completed an excellent job in putting on a new roof on the front of my house. They went out of their way to be helpful and overcame any difficulties with speed and efficiency. They are fast workers; in my case, replacing rotting timbers with new ones and replacing old tiles with slates. They kept to the original budget despite extra work being needed. I fully intend to use Turners to replace the roof at the back of my house as soon as possible. I thoroughly recommend them.
Customer in Bishop Auckland Posted on 06/11/2020 , work completed 06/11/2020
Great work efficient and very helpful
Customer Service
Quality
Value
What a great set of lads, I used them to replace the ridge tiles, felt and fit a dry verge gables on my bungalow plus also replacing my garage roof with a new fiberglass top. They also brushed the moss off the roof which had been gathering for years and treated it with a moss treatment. They kept me up to date through the process and I would have no hesitation in recommending them. Thanks Ron and the lads.
Customer in Darlington Posted on 28/10/2020 , work completed 26/10/2020