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TVM Cheltenham Ltd

4.9

33 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed
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About

TVM Cheltenham Ltd. was established in 2000. We are a small family run business that specialises in Enabling People with Mobility Solutions.

We supply, install and maintain a carefully selected range of equipment and assistive technologies that allow people and their carers to maintain a good level of mobility and independence in and out of their homes.

Our industry trained engineers will be happy to visit and advise on any particular equipment that may be required.
We will issue a without obligation free quotation.

We offer the following equipment:

Ramping, Modular and Portable
Stair Lifts, Straight and Curved
Through Floor Lifts
Step Lifts
Ceiling and Floor Hoists
Automatic Door Openers and Intercom Systems

We offer a full Maintenance Service which includes:

Routine Maintenance of your equipment, including LOLER Testing
24 hour 365 day Emergency Repair service

If you are unhappy with your current maintenance contract, give us a try.

What we do

  • Disability and mobility

    • Stairlifts
    • Home adaptations
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Disabled Lifts
    • Stairlift Engineers
    • Step Lifts
    • Through Floor Lifts

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
33 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Friendly and Efficient Service
Customer Service
Quality
Value
Ben gave excellent customer service throughout. He was friendly and approachable. He paid attention to detail and all my requests so that I had everything fitted exactly as I wanted it. He also said I could call any time to request any adjustments later on if I would like. Highly recommend TVM Cheltenham for their chair lift services.
Customer in South Gloucestershire Posted on 03/07/2024 , work completed 16/06/2024
Recommended
Excellent follow up and service
Customer Service
Quality
Value
Following install last September we felt we would like stairlift to be faster around corner and on second half of run for my dad . Having phoned the company Ben came to the house and made the stairlift quicker and supervised 3-4 test runs to ensure everything was optimised. Top service and very reassuring for my father to fine tune with Ben because he had also fitted the lift initially and gave dad a lot of confidence. Top service
Customer in Gloucestershire Posted on 14/06/2024 , work completed 08/06/2024
Recommended
The trader replied (on 02/07/2024)
Thank you for sending us fantastic feedback. We are very pleased that your dad has a lot of confidence. We are always here for your dad. Again, thank you very much for taking time to send us this lovely review.
Quality work professionals
Customer Service
Quality
Value
Received a call on Monday to proceed with work on the Friday. Two tradesmen arrived on time as promised. Both were friendly and set about their work immediately. On inspecting their work afterward I was pleasantly surprised with the quality of the installation. They worked well as a team. Would recommend them to all.
Customer in South Gloucestershire Posted on 19/04/2024 , work completed 19/04/2024
Recommended
The trader replied (on 05/05/2024)
This is just fantastic to read. Thank you for taking time to post such a lovely review. TVM Cheltenham LTD strive to give the best quality and aftercare. May I ask what was installed and if you know the engineers, so I am able to pass on the amazing feedback. ben@tvmcltd.co.uk Again, thank you for your kinds words and have a lovely bank holiday weekend. Ben.
Lovely people and great job
Customer Service
Quality
Value
The company were lovely and caring, the work was done efficiently and cheerfully. They were a pleasure to have around. They worked with our budget. I would recommend them every time. Very pleased.
Customer in South Gloucestershire Posted on 01/02/2024 , work completed 21/12/2023
Recommended
The trader replied (on 24/02/2024)
Fantastic review. Thank you for taking time to express how well TVM carried out the installation of your new stairlift. As our engineers explained, we are always here for you!.
Excellent experience
Customer Service
Quality
Value
First class Cant speak highly enough of Ben the engineer who was so proffesional and helpful.and gave us the reassurance we wanted. We r more than satisfied.
Customer in Gloucestershire Posted on 30/09/2023 , work completed 30/09/2023
Recommended
The trader replied (on 05/11/2023)
Thank you for your thoughtful and positive review. Reading such reviews truly energizes our team to strive even harder for the benefit of our customers. Positive feedback is always a great source of motivation for us!
Installation of a Thyssen Homeglide stairlift
Customer Service
Quality
Value
Ben from TVM Cheltenham Ltd, came out first to discuss and assess our needs and recommend which stairlift would be suitable, and also different options available. He did not try and pressure us at all and was very helpful. Once ordered it was fitted on time and Ben was polite and friendly throughout and showed us how to use the stairlift and also got my husband to use it before he left to make sure my husband was comfortable using it. He cleaned up any mess and said if we were not sure or any problems to phone them. Highly recommend TVM stairlifts.
Customer in Gloucestershire Posted on 24/08/2023 , work completed 16/08/2023
Recommended
The trader replied (on 10/09/2023)
Hi, thank you for taking the time to leave us fantastic feedback. This is heart warming to read. I hope the lift is helping. We are here for you 24/7 365 days a year. I'll pass this message on to Ben. Again thank you so much.
Stairlift Service.
Customer Service
Quality
Value
Absolutely fantastic service. Appointment arranged easily, engineer was prompt, friendly & work carried out faultlessly. Stairlift working far more efficiently following the service, no mess left, an absolutely faultless service provided. Would highly recommend.
Customer in Gloucestershire Posted on 06/08/2023 , work completed 25/07/2023
Recommended
The trader replied (on 10/09/2023)
Brilliant. Thank you for taking time out leaving us great feedback. Please don't hesitate to contact us if you ever need our help. We are always here!.
Stairlift installation
Customer Service
Quality
Value
Very pleased with our new stairlift. The fitters were very good and helpful. Would highly recommend.
Customer in Gloucestershire Posted on 08/06/2023 , work completed 16/05/2023
Recommended
The trader replied (on 13/06/2023)
Good morning. Thank you for your incredible feedback. I'll pass the positive feedback onto Ben and Leon. If you need any assistance, please don't hesitate to give our team a call.
Excellent All-round Service
Customer Service
Quality
Value
We contacted TVM seeking an installation of a new or reconditioned stairlift at short notice. Thankfully they were able to so. Their all-round service was excellent from initial contact to completion, including speedy and polite responses. The installation team were excellent, efficient and cleaned up after themselves. Highly recommended.
Customer in Gloucestershire Posted on 07/04/2023 , work completed 06/04/2023
Recommended
The trader replied (on 21/04/2023)
Good afternoon. Thank you for leaving TVM such a fantastic review. We are all happy that we managed to install the stairlift quickly and professionally. TVM have a great team, and our main priority are our customers. Please don't hesitate to contact us with any assistance you may need. We are here for you 247. Regards TVM Team
Fantastic job
Customer Service
Quality
Value
We're absolutely delighted with the lift that TVM installed for us. We live in an old crooked terraced house without any straight walls or right angles but the fitters went above and beyond to get it right for us . Despite having extra problems that we didn't know about like wood worm in the floor joists the fitters carried on working late at night to get the job done and always with a cheery smile and banter. We were kept informed about the progress of the job as we were away for some of the time of the installation. Thoroughly recommend this company for an excellent job done by a very professional team of fitters.
Customer in South Gloucestershire Posted on 23/02/2023 , work completed 21/02/2023
Recommended
The trader replied (on 25/02/2023)
This is fantastic to read. Thank you so much for taking time to write such a review. Our engineers enjoyed the challenge, and it was such a pleasure meeting Amber. ( Most playful, kind natured Rottweiler Doggie ) ever!!! Beautiful.
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Mon–Fri: 9:00–17:00
Standard network rate.