/
Find a trader
Endorsed by Which?

TVM Cheltenham Ltd

4.9

33 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

TVM Cheltenham Ltd. was established in 2000. We are a small family run business that specialises in Enabling People with Mobility Solutions.

We supply, install and maintain a carefully selected range of equipment and assistive technologies that allow people and their carers to maintain a good level of mobility and independence in and out of their homes.

Our industry trained engineers will be happy to visit and advise on any particular equipment that may be required.
We will issue a without obligation free quotation.

We offer the following equipment:

Ramping, Modular and Portable
Stair Lifts, Straight and Curved
Through Floor Lifts
Step Lifts
Ceiling and Floor Hoists
Automatic Door Openers and Intercom Systems

We offer a full Maintenance Service which includes:

Routine Maintenance of your equipment, including LOLER Testing
24 hour 365 day Emergency Repair service

If you are unhappy with your current maintenance contract, give us a try.

What we do

  • Disability and mobility

    • Stairlifts
    • Home adaptations
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Disabled Lifts
    • Stairlift Engineers
    • Step Lifts
    • Through Floor Lifts

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
33 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Stair Lift - Annual Service
Customer Service
Quality
Value
The work was carried out on time. The representative was very polite, friendly and helpful. I would thoroughly recommend TVM Cheltenham. I have been with them for several years now. They are a very caring company and can always be relied on to do a first class job.
Customer in North Somerset Posted on 26/10/2022 , work completed 26/10/2022
Recommended
The trader replied (on 29/10/2022)
Good Morning. Thank you for taking time to leave TVM great feedback and for being a long serving customer. We have passed your feedback onto the relevant engineer. It makes us happy to read such fantastic feedback from our loyal customers. Thank you
Hoist/lift service
Customer Service
Quality
Value
Prompt arrival for service .Everything sorted professionally as usual. Left in a clean and tidy condition. Would definitely recommend TVM.
Customer in Gloucestershire Posted on 24/10/2022 , work completed 24/10/2022
Recommended
The trader replied (on 26/10/2022)
Thank you for the great feedback. TVM are so pleased your happy with the service we provide. I will make sure your feedback is past to the engineer and our office. Thank you.
Ceiling track hoist, really happy
Customer Service
Quality
Value
This product will make life easier for my partner who’s got poorly, Charlie and Mark left it nice and clean and explained plainly how the unit works. 10/10 would recommend
Customer in South Gloucestershire Posted on 12/10/2022 , work completed 12/10/2022
Recommended
The trader replied (on 18/10/2022)
Good Evening. Thank you for your positive feedback, I'll be sure to pass your excellent comments onto Charlie and Mark. We are very grateful thank you.
New stairlift
Customer Service
Quality
Value
Ben and Mark were amazing, they treated our home with respect and did an amazing job. They have made such a difference to dads life and we appreciate them very much for the work they have done and for their respectful manner.
Customer in Gloucestershire Posted on 07/10/2022 , work completed 03/10/2022
Recommended
The trader replied (on 09/10/2022)
Good afternoon. Thank you for your lovely feedback, I'll be sure to pass this onto Ben and Mark. TVM will always be here to assist you.
Otolift Stairlift fitting
Customer Service
Quality
Value
Tvm Ltd came and carried out a survey and appraisal for a choice of Stairlift’s, they were very clear in all aspects of the procedure and there was no pressure put on us at any stage to make a decision. We were extremely impressed in the installation, fitting a new double electrical socket with very little disruption and leaving everything very clean and tidy after the works were completed. On completion Ben showed us how everything worked and got me to do a test run making sure we were happy and confident with everything before they left.
Customer in Wiltshire Posted on 14/09/2022 , work completed 07/09/2022
Recommended
The trader replied (on 14/09/2022)
Thank you for your kind words. Customer satisfaction at TVM is our top priority. We're here to assist you in any way we can. Regards Ben
Polite & efficient
Customer Service
Quality
Value
Engineer arrived as scheduled and was polite & efficient and cured the problem.
Terence, Gloucestershire Posted on 06/05/2020 , work completed 27/02/2020
Recommended
Couldn't have chosen better firm!!!
Customer Service
Quality
Value
Installed stairlift. Done as instructed to highest degree. Very professional - super polite (cant speak highly enough of them) Completely helpful/no mess/no problems. Would gladly recommend to anyone. Worked non stop on hottest day of year. Well done to all. Second to none! Excellent - cant fault them!
Ron, Gloucestershire Posted on 16/08/2019 , work completed 16/08/2019
Recommended
Through floor lift
Customer Service
Quality
Value
Installation of through floor lift carried out very efficiently. Excellent service from the outset. Work carried out with the minimum of disruption by pleasant courteous staff. Good value for money.
machya Posted on 01/11/2018 , work completed 01/11/2018
Recommended
Excellent customer service.
Customer Service
Quality
Value
TVM Cheltenham did an absolutely fantastic job for our company. The initial visit was very thorough with the man giving us advice both on the hoisting system we were looking at putting in and other areas he had expertise in, which was really helpful. The quotes were very competitive and we easily accepted them over the other companies that were more expensive far less helpful. The office staff helped us whenever we needed it and the chaps who fitted the hoist were brilliant. They got round a last minute problem really well, with little fuss and fitted the system perfectly making no mess. The attention to keeping our space clean was exceptional. They are a friendly company who seem able to help you in any way they can. I have now used them for two projects and they have been brilliant for both. The best customer service of any company I have ever experienced.
Andrew Posted on 20/09/2018 , work completed 20/09/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
A stairlift was fitted, which I was extremely pleased with from start to finish. The standard of work was excellent.
Joan, Avon Posted on 30/08/2018 , work completed 30/08/2018
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.