Endorsed by Which?

TW Plumb

5.0

6 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–15:00
  • Sunday - Closed

About

At TW PLUMB, based here in Isleworth, we’re your local plumbing and heating specialists, not a faceless corporation. We provide honest, thorough and reliable service with a personal touch you won’t get from the big companies. From boiler installations to emergency plumbing repairs and everything between, we’re here to keep your home warm, safe, and running smoothly. With clear communication, fair pricing, and no call centres, we treat every customer how we would like to be treated because we care. Whether it’s a one off boiler repair or a full central heating upgrade, trust us for quality, local service.

If you need help with any of the following:
Vaillant Boiler, Worcester Bosch, Ideal Boiler, Main Boiler, Baxi Boiler, Glowworm Boiler, Honeywell Controls, Drayton Controls, Salus Controls, Nest Thermostats
Call today or visit our website to arrange a quote!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Leak Detection
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Automated Heating
    • Immersion Heaters
    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

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5.0
6 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler and landlord certificate
Customer Service
Quality
Value
I have used Tom’s services for plumbing in the past and was always very happy. This time round, Tom did a boiler service and a landlord certificate for my rental. Punctual, professional and friendly. Competitive price. Will use again.
Customer in Greater London Posted on 15/06/2025 , work completed 05/06/2025
Endorsement Reference
Customer Service
Quality
Value
Tom has completed multiple jobs for me recently, including removal of a shower area, fixing a toilet flush, full gas boiler service and removal of a radiator. All work has been carried out to a high standard Tom is also very responsive, has been quick to assess work and provide quotes, and has been reliable to carry out work timely and as promised
Which? Trusted Traders Consumer Posted on 05/06/2025 , work completed 23/04/2025
Endorsement Reference
Customer Service
Quality
Value
Tom is an exceptionally skilled plumber and heating engineer. For the past 15 years, he has consistently provided high-quality plumbing and heating services at a reasonable cost. He demonstrates a thorough understanding of regulations and offers expert advice to ensure compliance while remaining budget-conscious. His reliability and quick response during emergencies are especially appreciated. Tom is highly recommended for any plumbing or heating needs. Over the past 15 years, he has completed projects such as installing a zonal heating system, bathroom renovations, toilet/drain installation, leak repairs, and replacing end-of-life components.
Which? Trusted Traders Consumer Posted on 05/06/2025 , work completed 16/04/2025
Endorsement Reference
Customer Service
Quality
Value
I have been having water pressure problems in my house and have had other plumbers out to resolve the issue but to no avail. When Tom Donovan from TW Plumb came over, he literally resolved the issue within minutes. I was very impressed and his bill was very reasonable too. He was keen to get the job done properly and I am very pleased with the service he provided. He has previously completed other work for me such as replacing radiators to a very good standard. He is definitely a plumber you can rely on and certainly knows his profession well in terms of both technical knowledge and sheer experience. I would highly recommend him to anyone.
Which? Trusted Traders Consumer Posted on 05/06/2025 , work completed 01/02/2025
Endorsement Reference
Customer Service
Quality
Value
Bathroom repair.
Which? Trusted Traders Consumer Posted on 05/06/2025 , work completed 21/04/2025
Emergency call out on a Sunday for suspected burst pipe
Customer Service
Quality
Value
Tom was recommended to us by a friend & was brilliant. He responded very promptly to our emergency call on a Sunday am & quickly solved the problem for a fair price. I’ll definitely be in touch when we need our boiler to be serviced. Thank you
Customer in Greater London Posted on 01/06/2025 , work completed 01/06/2025
The trader replied (on 02/06/2025)
Thank you for the great review. Happy to provide the assisatance you required.