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TwinSun Heating Ltd

4.8

60 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

TwinSun Heating is a specialist boiler service and maintenance company based in Wigan.

We offer premium level boiler servicing with full certification, along with boiler care plans giving you 24/7 cover for your boiler and allowing you to spread the cost.

We also offer:
Gas safety certificates
Gas fire servicing
Emergency boiler repairs
Powerflushing

Regular boiler servicing and maintenance is essential for maximising the efficiency of your boiler, it is also required to retain any manufacturers warranty on the boiler.

Get in touch today to see how we can help to give you peace of mind for your heating system.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
60 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Solved a worsening leak
Customer Service
Quality
Value
About a week before my annual service, my boiler developed a small leak, when TwinSun came on the Thursday for the service, they identified the problem and ordered the necessary part. The repairs were done on the Monday morning and the leak was fixed. Not only that but the guys moved the thermostat receiver and the isolation switch to a more suitable location. Top Job
Customer in Lancashire Posted on 06/08/2026 , work completed 04/08/2026
Only hot water when heating turned on
My elderly mam was struggling with hot water and made me aware so I contacted Twinsun and they came straight away. They made us aware that they had to condemn the boiler and also contact Cadent. Cadent came whilst they were still here and they showed me the problem outside. We also needed a new boiler and they forwarded 3 prices depending on what boiler is best for us. The guys were really supportive and helpful and I personally was impressed with the office staff communication.....Thankyou Amanda
Customer in Greater Manchester Posted on 03/08/2026 (Reviewer did not use service)
Only hot water when heating turned on
Customer Service
Quality
Value
My elderly mam was struggling with hot water and made me aware so I contacted TwinSun and they came straight away..... They made us aware that they had to condemn the boiler and also contact Cadent. Cadent came whilst they were still here and they showed me the problem outside. We also needed a new boiler and they forwarded 3 prices depending on what boiler is best for us. The guys were really supportive and helpful and I personally was impressed with the office staff communication.....Thankyou Amanda
Customer in Greater Manchester Posted on 03/08/2026 , work completed 27/07/2026
As usual excellent service
Customer Service
Quality
Value
I found Twin Sun Heating accidentally when looking for someone to help us with our thermostat which wasn’t working. They were so very helpful & offered a quick service. I was so impressed I decided to take their contract to look after our heating system as we are in our late 70s. It is so reassuring to know whatever the issue help is only a phone call away.
Customer in Warrington Posted on 28/07/2026 , work completed 27/07/2026
Really efficient and professional
Customer Service
Quality
Value
I have a boiler cover policy which includes a boiler service once a year. Twinsun contacted me to do the service in the summer months, which is ideal for me to ensure the boiler works well come the winter. I called on a Monday morning about 8.30am and they were able to do the boiler service the same day and he was at the door by 10am! Cannot recommend highly enough!
Customer in Halton Posted on 28/07/2026 , work completed 27/07/2026
Boiler service
Customer Service
Quality
Value
Thank you so much TwinSun, excellent service, on time & nothing to pay as I joined your service plane last year. Ten out of ten.
Customer in Greater Manchester Posted on 15/07/2026 , work completed 07/07/2026
Friendly professional service
Customer Service
Quality
Value
The call was for an intermittent boiler problem. There is a clear and easy way to track when the person will arrive and they keep you updated. The guidance and resolution was professional and the place was left clean afterward.
Customer in Lancashire Posted on 13/07/2026 , work completed 06/07/2026
Professional and efficient
Customer Service
Quality
Value
2nd year that we've used Twinsun for the boiler service and will continue to use them! Professional and efficient, well mannered and the monthly payment plan we use is very competitive. Would 100% recommend.
Customer in Merseyside Posted on 06/07/2026 , work completed 29/06/2026
Great service
Customer Service
Quality
Value
Boiler service completed as part of our boiler cover with Twin Sun heating. Professional, efficient and friendly service at a convenient time to suit us.
Customer in Greater Manchester Posted on 01/07/2026 , work completed 24/06/2026
We have been with TwinSun Heating Excellent service
Customer Service
Quality
Value
We have been with TwinSun heating for several years and they have always been excellent. We were kept up to date at all stages. We had text messages reminding us of the appointment. Reeve was friendly and professional. His work was superb and he left the area clean and tidy. We are on a contract and will continue to use TwinSun services in the future.
Customer in Greater Manchester Posted on 29/06/2026 , work completed 08/06/2026
Easy to deal with, no fuss!
Customer Service
Quality
Value
Needed a troubleshooting visit for our heating system. Was quick and easy to arrange. The final report with findings and recommendations was very useful.
Customer in Blackburn with Darwen Posted on 23/06/2026 , work completed 16/06/2026
Brilliant Service
Customer Service
Quality
Value
What can I say about the service the engineer was brilliant he talked though what he was going to do and at the end he showed us how to use the new boiler that he installed the company also get rid of all the rubbish and old boiler really quickly brilliant service and brilliant customer service
Customer in Greater Manchester Posted on 18/06/2026 , work completed 29/05/2026
Friendly and efficient customer service.
Customer Service
Quality
Value
I have had a service plan with twinsun for approximately two years. In that time I had three boiler services, a gas cooker safety check and assistance with radiator pipe work modifications. The customer service has been very good throughout and my boiler has worked well. I recently had a concern about excessive gas usage and jill sent a technician very quickly to verify if there was a leak, which there wasn’t. It seems I had set my boiler incorrectly when I went away resulting in being on more often than usual rather than less often.
Customer in Merseyside Posted on 16/06/2026 , work completed 15/06/2026
Excellent service
Excellent service from start to finish. TwinSun are professional and efficient. Reece from TwinSun came to complete my annual boiler service as part of my boiler care service plan. He was polite, tidy and respectful. The service, including a few repairs needed was completed to a high standard and he fully explained to me the parts that needed replacing and was transparent about the pricing. Reece left the space clean and tidy. Communication with TwinSun was excellent from booking with the admin team to completion of the work. Would highly recommend TwinSun Heating.
Customer in Greater Manchester Posted on 13/06/2026 (Reviewer did not use service)
Annual service of boiler
Customer Service
Quality
Value
Done quickly and efficiently, pictures taken at all important stages Arrived on time and texted to say he was 15 minutes away. Area left tidy and clean. Invoiced sent promptly On a service package with company so no charged If have an emergency will come out promptly.
Customer in Greater Manchester Posted on 10/06/2026 , work completed 09/06/2026
Great work
Customer Service
Quality
Value
Brilliant service from start to finish. Great customer service and understanding staff. I'd definitely use them again professional and thorough
Customer in Greater Manchester Posted on 27/05/2026 , work completed 20/05/2026
Exceptional service and total peace of mind!
Customer Service
Quality
Value
We couldn’t rate Twin Sun Heating Ltd highly enough. After returning home to find our heating wasn't working, they were our first point of contact. They were incredibly easy to reach and managed to come out the same day. The engineers are clearly experts—very knowledgeable, polite, and friendly throughout the process. I especially appreciated the communication; they kept us updated with messages to confirm the appointment and even provided tracking for their arrival. They previously completed our boiler service and gas certification efficiently and professionally and remain our point of contact for any boiler or heating issue. If you need a reliable heating team, look no further. Highly recommended!
Customer in Lancashire Posted on 12/05/2026 , work completed 05/05/2026
Annual Service
Customer Service
Quality
Value
Received several reminders about booking the upcoming service. Once booked, confirmation of date and time received. Engineer arrived on schedule. Very polite and professional. Service completed in a very efficient manner. Thoroughly recommended.
Customer in Greater Manchester Posted on 24/04/2026 , work completed 16/04/2026
Job well done
Customer Service
Quality
Value
I had my annual service done after joining their monthly plan when I needed to call them out in 2025. They did a great job and continue to do so.
Customer in Greater Manchester Posted on 20/04/2026 , work completed 13/04/2026
Would not use again
Customer Service
Quality
Value
Charged £200 to tell us we had a leak that I told them about in the first place, tried nothing else. Then quoted £670 for valve and repair. Had someone else come in and fix heating without replacement for a lot less. Also didn't turn up the first appointment but had already had payment upfront so I could not hire someone else.
Customer in Merseyside Posted on 07/04/2026 , work completed 02/04/2026
The trader replied (on 13/04/2026)
We’re sorry to hear that your experience didn’t meet expectations. I understand you requested an urgent diagnostics appointment to investigate a leak and no hot water, you accepted and agreed the price for this work by signature and went ahead with the booking Our engineer attended within 24hours and spent 42 minutes onsite diagnosing that several new parts were required to repair the leak within the boiler and reinstate the hot water, he providing you with a digital report while on site and we then provided a quote for the repairs. You did received everything agreed in your quote, attendance of engineer and full diagnostics including digital job report. From what i understand you then took this job report and used it to contract a cheaper local trader to complete the work, as you can understand all business' have different running costs and a local trader will almost always be able to carry out a repair for less. This is why we provide a digital job report to allow customers the choice to get a cheaper repair should they wish as the job report is part of what you pay for. Again to confirm you did in fact receive everything you agreed to and even used our job report to contract a cheaper company, as a result we believe this review to be unfair and detrimental to our business giving future customer a false impression with us as a business, due to the details possibly missed in the full the quote you signed for and agreed to.
Boiler diagnostic
Customer Service
Quality
Value
I had frequent leaks from my boiler and the pressure kept dropping. Twin Sun Heating made the process of booking the appointment really easy and the customer service over the phone was great, they felt easy to talk to and were flexible around my needs. My engineer had to wait about 30 minutes for me to arrive which I was really grateful for. He was very friendly, completed the check and found out what was wrong with the boiler very quickly and got it fixed. I would recommend Twin Sun Heating Ltd.
Customer in Greater Manchester Posted on 24/03/2026 , work completed 17/03/2026
The trader replied (on 10/04/2026)
Thanks for your kind words! We’re glad we could get your heating system up and running quickly. At TwinSun Heating, we aim to deliver fast, dependable repairs every time.
Heating repair
Customer Service
Quality
Value
Excellent service from this company. I would recommend them. System drained, refilled and three new radiator thermostats fitted.
Customer in Lancashire Posted on 24/03/2026 , work completed 24/03/2026
The trader replied (on 10/04/2026)
Thank you for your great review! We’re really pleased you were happy with the service from TwinSun Heating. We take pride in providing reliable and efficient heating solutions, and your feedback means a lot to us
Peace of mind
Customer Service
Quality
Value
Having had my boiler repaired last year by this company that managed to find a fault that had been ongoing for a couple of years so was quite happy to have then do a annual service they arrived within given time were very polite and as far as I know carried out a through service boiler working well
Customer in Lancashire Posted on 17/03/2026 , work completed 10/03/2026
The trader replied (on 10/04/2026)
We really appreciate your review! It’s great to hear you found our team professional and helpful. We’ll be sure to pass your feedback on—thanks for choosing TwinSun Heating.
Boiler service
Customer Service
Quality
Value
Booked a boiler service in and they were very helpful on the phone and came to complete the work within a couple of days without issue. No concerns throughout
Customer in Lancashire Posted on 16/03/2026 , work completed 09/03/2026
The trader replied (on 10/04/2026)
Thanks for your great feedback! We’re pleased your heating service went smoothly. Regular maintenance is key, and we’re glad we could help keep everything running efficiently
Great Service
Customer Service
Quality
Value
Great service, boiler stopped working they were here within a couple of hours & got it working, came back 3 days later to complete a full service at our request, very professional, quotes in advance so you know what you're paying, recommended
Customer in Greater Manchester Posted on 09/03/2026 , work completed 06/03/2026
The trader replied (on 10/04/2026)
Thank you so much for your lovely review! We’re glad we could help and make the process easy for you. Don’t hesitate to reach out if you ever need us again