Quick and simple to use.
Request was responded to quickly and an appointment set up for an engineer to visit. Fees and charges explained in advance and an engineer turned up on time and quickly dealt with my boiler issue. The engineer was polite and resolved the issue quickly. Came in at price agreed and overall very happy with the service and price. Would highly recommend.
Customer in Merseyside
Posted on 26/09/2025
, work completed 20/09/2025
Recommended
5 star service
Amazing service by engineer Barry Will be using again in the near future for gas fire service Cannot recommend enough
Customer in Greater Manchester
Posted on 09/09/2025
, work completed 02/09/2025
Recommended
Great Service as Always
I have used TwinSun many times in the past and I would recommend them as an organisation. I have had to use them in emergency situations related to a broken boiler, and they came out promptly. The recent work was for an annual service, and Reece carried out this with efficiency. He even took time to consult about another issue. I would recommend TwinSun for any energy issues you may have.
Customer in Merseyside
Posted on 08/09/2025
, work completed 01/09/2025
Recommended
Excellent
Kept us informed of the visit by text& updated it. Friendly engineer, he serviced the boiler for us as part of a plan we have with them. Worked well, left no mess. Gave us a detailed list of all things that were done & photos - all online. Easy to book an appointment to suit us. Would recommend this small business.
Customer in Warrington
Posted on 04/09/2025
, work completed 28/08/2025
Recommended
Great Response
After returning from holiday found my boiler was leaking quite badly. Called Twin Sun Heating, and they sent an engineer the next day. The engineer fixed the boiler quickly and efficiently and was very impressed with the professional service. Would definitely recommend.
Customer in Warrington
Posted on 02/09/2025
, work completed 26/08/2025
Recommended
Service and repair
Great communication with the office staff booking in the job. Really helpful and offered a quick appointment. Engineer Reece was efficient, tidied up and completed the service and repair, Was friendly and professional. Will definitely use this company again
Customer in Merseyside
Posted on 21/08/2025
, work completed 14/08/2025
Recommended
Gas Safety Certificate
Very quick service, needed a gas safety certificate asap, and they came and did it the next day. They are very efficient and I would highly recommend them.
Customer in Lancashire
Posted on 20/08/2025
, work completed 12/08/2025
Recommended
Reliable and Effective
It was easy and quick to get an appointment with them. They diagnosed the problem with my boiler rather quickly and replaced the faulty part
Customer in Warrington
Posted on 11/08/2025
, work completed 30/06/2025
Recommended
Plumbing Excellence
Any company is judged by the first contact, and Jill was polite, friendly, and extremely helpful, so almost immediately, any concerns I had disappeared. They fully understood my problem and explained the cause clearly and in layman's terms. They were able to send a plumber that afternoon. Reece was professional and friendly, and even a little earlier than planned, for which I received a text update. The price quoted was the price paid, and the plumbing problem was sorted! I would highly recommend it to anyone, and I certainly will use it again if I need the services of a plumber.
Customer in Greater Manchester
Posted on 23/07/2025
, work completed 16/07/2025
Recommended
Boiler Repair
Customer in Greater Manchester
Posted on 23/07/2025
, work completed 21/07/2025
Recommended
Boiler servicing
The engineer from TwinSun came out today and serviced our boiler....he was very thorough. Added to that, his politeness and friendly but professional conduct, we were really impressed.
Customer in Lancashire
Posted on 01/07/2025
, work completed 01/07/2025
Recommended
Quick, friendly and no hassle
I have just had my third annual boiler service completed by Twin Sun and I cannot recommend them highly enough. Reece was courteous, pleasant and efficient even with a 15 month old Labrador running around. The work was completed quickly with no fuss and all covered on a very competitive service plan. I will continue to use Twin Sun and would recommend anyone in the Wigan area to do the same.
Customer in Greater Manchester
Posted on 23/06/2025
, work completed 16/06/2025
Recommended
Fast and Fairly Priced
Twinsun came out really quickly after I messaged them online for a rental property I have where the boiler wasn’t working and we couldn’t work out the issue. They arrange to fix the issue quickly directly with my tenant and the price was fair, would definitely use them again!
Customer in Greater Manchester
Posted on 05/06/2025
, work completed 03/05/2025
Recommended
Great service
Have recently had my leaking boiler fixed with TwinSun LTD. Absolutely great company kept me updated on what was happening, no hassle, explained everything from start to finish so would definitely use recommend.
Customer in Greater Manchester
Posted on 23/05/2025
, work completed 16/05/2025
Recommended
Resolved a leak, great service
Had a leak for some time that we've struggled to get someone to fix. TwinSun arranged a visit on the same day I spoke to them, Reece found the issue and arranged to come back within a couple of days and get it fixed. Really impressed with their service, the speed they came out, and the quality of their work. Very happy to recommend them and will use them again!
Customer in Blackburn with Darwen
Posted on 10/03/2025
, work completed 10/03/2025
Recommended
Efficient and friendly heating maintenance
I recently bought a new home and found my gas combination boiler wasn’t heating my radiators. After noticing a company local to me, Twinsun heating, was a Which! Trusted Trader, I made contact. My repair was booked in promptly, Reece came round on time and quickly had the boiler up and running. I agreed to have the system power flushed and have all the radiators removed to allow for plastering of the walls. I signed up for twinsun’s monthly subscription for ongoing annual service and maintenance because I was impressed by their customer service which can be hard to come by these days.
Customer in Greater Manchester
Posted on 31/05/2024
, work completed 29/05/2024
Recommended
Pigeon rescue!
Andy was lovely, communicated really well up until and throughout the appointment. Really fair priced, we had quotes much higher elsewhere. Super friendly and professional and did a good job getting the bird out safe from behind a very old gas fire! Would 100% reccomend and will use again Thanks!
Customer in Greater Manchester
Posted on 31/07/2023
, work completed 31/07/2023
Recommended
Endorsement Reference
Andrew has serviced and repaired our system for several years. He is professional and prompt to respond to issues. He explains clearly what work needs to be done and provides full invoices when work is complete. Recommended
Which? Trusted Traders Consumer
Posted on 07/06/2023
, work completed 14/10/2022
Recommended
Endorsement Reference
Boiler repair & service. Following a routine boiler service from a large, well-known gas company, my boiler broke hours later and I was unable to rebook a service for +4 weeks later. Left without heating or hot water over Christmas/New Year, I reached out to TwinSun - a local, independent company. They responded and diagnosed the fault same day. Parts were ordered next day and the fault fixed upon receipt of the spare parts. TwinSun were thorough in their work, knowledgeable and tidy. I was talked through options such as repair, new boiler and various service plans and allowed time to make my decision. No hard sell or push to install a new boiler. The advice was honest, realistic and appreciated. I'm really pleased to work with TwinSun - a local, independent company who put their customers at the forefront of their work.
Which? Trusted Traders Consumer
Posted on 07/06/2023
, work completed 11/01/2023
Recommended
Endorsement Reference
Full Boiler service. Very polite, knowledgeable, Punctual.
Which? Trusted Traders Consumer
Posted on 07/06/2023
, work completed 16/01/2023
Recommended
Endorsement Reference
Andy was on time with the boiler service he went above and beyond in getting the spare part he needed to fix it and with the 19 pound per month service plan it didn't cost anything. I would highly recommend Twinsun heating.
Which? Trusted Traders Consumer
Posted on 07/06/2023
, work completed 07/04/2020
Recommended