Endorsed by Which?

UK Electric Bike Centre Limited

5.0

3 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday - Closed
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday 10:00–16:00
  • Sunday - Closed

About

For the last 12 years, the UK Electric Bike Centre has been the biggest e-bike shop in Kent and is a one stop shop for electric bikes.

We carry out service and repair, sales and hires and tours. We also service all pedal bikes.

We service and repair many of the leading brands including VanMoof, Giant, Specialized, Scott, Wisper, Engwe, Himiway, Tenways, Ampere and more. We can help with Bosch & Shimano motor systems and also most e-bikes out of China

We are also able to test electric batteries and where necessary replace cells with LG or Samsung battery cells.

Our Shop is based at the historic location of Headcorn Aerodrome, with its spitfire planes on display, skydiving, balloon rides and more. there is also a cafe, bar, toilets and parking on site

What we do

  • Bicycle mechanics

    • Bike repairs
  • More Services

    • bike servicing
    • electric bikes servicing

Customer reviews

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5.0
3 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
I have used the UK Electric Bike Centre previously when moving to the area a couple of years ago. They did a great job for me in getting a hybrid trail bike ready for me to explore many new rides. I had no hesitation in dropping off with the team a couple of our road bikes for full service in preparation for training programme / half triathlon event. The work was, once again, outstanding and reliable with no problems over many, many miles. All bikes have always been returned super clean and in tip top condition and any future 'advisory' issues are notified with a realistic time expectation before attention may be due. None of our bikes are E-bikes but the team here clearly know their stuff on all mechanical aspects of any bike. A really friendly, knowledgable team with a 'can-do' attitude. You are kept well informed of required works, timing and cost. A team you can trust from breathing new life into a neglected bike to comprehensive care and servicing of your beloved ££££'s pride and joy.
Which? Trusted Traders Consumer Posted on 08/05/2025 , work completed 27/02/2025
Endorsement Reference
Customer Service
Quality
Value
I had a slow puncture on my rear tyre for my E-bike that I could trace the source for. I searched for repairs near me and saw the UK electric bike centre. I emailed the query and if they'd even look at the bike due to the nature of it, they got back with a an hour or 2 and just said "yes, we can sort and just pop in and leave it with us" they fixed it over the weekend as I left late on a Friday and gave me some advice on how to prevent future punctures with sealant , they didnt push to do it, I said to do it. They even cleaned the bike which was a nice touch and let me keep the inner tube with the puncture if I ever wanted to try and repair myself for replacements. Nice guys and good service
Which? Trusted Traders Consumer Posted on 08/05/2025 , work completed 19/03/2025
Endorsement Reference
Customer Service
Quality
Value
I popped in to talk to the UK ELECTRIC BIKE CENTRE LIMITED regarding work and servicing on my seven year old Haibike. One of the bushes on the rear suspension had play in it and the rest of the bike was in need of a service. They immediately took a look and I was pleased with the information I was given. I left the bike with them and received a text one week later to say that the work had been completed. The rear suspension was repaired and a complete service carried out which included new brake pads front and rear and hydraulics bled through. The chain, sprockets and whole bike had been cleaned and rode like a new bike. Many thanks to the guys at the Electric Bike Centre.
Which? Trusted Traders Consumer Posted on 08/05/2025 , work completed 12/03/2025