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Endorsed by Which? Trusted Traders

UK Leisure Living Ltd

Profile thumb new leisure twitter
4.9

102 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the fastest growing hot tub companies in the UK. We cover North Wales, Mid Wales, Cheshire, Manchester, Wirral and Shropshire. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

In 2007 we were crowned Spa Retailer of the Year, at the UK Pool and Spa Awards. We were also runner up for showroom of the year with a huge display of 16 hot tubs. Making it one of the UK's biggest hot tub showrooms. In 2018, 2019 and 2020 we were a Gold Award Winning Retailer in the UK and have won lots of other business accolades in recent years.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living.

Under this brand we also sell a number of high quality products inc Swim spas, Verandas, Saunas, Outdoor Kitchens, Pergolas, Umbrellas, and Garden Furniture

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • Appliance repairs and servicing

  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Thank You
Customer Service
Quality
Value
A great company with an ethos of integrity and professionalism. They took responsibility for correcting an issue that, strictly, they didn't need to ... lovely people who know what they are doing. I highly recommend this business (which, in my opinion, sits way above others in this industry).
Robert in Isle of Anglesey Posted on 22/07/2021 , work completed 20/07/2021
The trader replied (on 23/07/2021)
Thank you so much for your review. We look forward to working with you again in the future
Delivered in time for anniversary as promised
Customer Service
Quality
Value
From start to finish the whole team were fantastic. They came out to visit us the next day to talk through options, we placed the order there & then, and a few weeks later the tub was in. I explained that it was our anniversary in early May and to get it in for that would be great, and they delivered. We use it all the time and are delighted with it. Paul C.
Paul in Merseyside Posted on 14/07/2021 , work completed 17/04/2021
The trader replied (on 16/07/2021)
Thank you Paul, really appreciate your review and means a lot. We look forward to supporting you on your hot tub journey
Brilliant service
Customer Service
Quality
Value
Fantastic lads! They were very good at helping us choose and buy the hot tub. very fast and efficient service, despite it being an awkward space to fit the tub in
Audra, Llandudno Posted on 20/02/2020 , work completed 20/02/2020
The trader replied (on 15/07/2021)
Thank you for choosing us, we really appreciate it :)
Outstanding, professional company.
Customer Service
Quality
Value
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy Posted on 03/11/2019 , work completed 03/11/2019
The trader replied (on 15/07/2021)
Thank you Laurance, we enjoyed fitting your hot tub
Exacting Customer Totally Pleased where others failed!
Customer Service
Quality
Value
I had been looking for a tub since 2017 and had tried to investigate and purchase more locally to where I wanted it installed but without any luck! Having waited long enough I came across this company and dealt largely with Emma. I know what I want and if you as a supplier tell me something then I expect you to deliver on it. From start to finish the entire experience was a a dream! If only other retailers had such service. My tub arrived and was expertly fitted and demonstrated I cannot thank you and your team enough!
Customer in Shropshire Posted on 27/07/2019 , work completed 26/07/2019
The trader replied (on 15/07/2021)
Thank you so much for believing in us :)
Very good
Customer Service
Quality
Value
Good service engineer was very good. Can't fault.
William, Dyfed Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 15/07/2021)
Thank you for taking the time to leave a review
Thank-you
Customer Service
Quality
Value
Great company. Access isn't easy here - but nothing is a problem to UK Leisure Living. Thank you.
Robin, Gwynedd Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 15/07/2021)
Thank you Robin, we really value your business
Very pleased
Customer Service
Quality
Value
We are very pleased with the help we received. The advice was very comprehensive, appearing to cover all aspects of owning the tub.
Which? Trusted Traders Consumer Posted on 18/04/2019 , work completed 18/04/2019
The trader replied (on 15/07/2021)
Thank you for choosing us :)
Great service.
Customer Service
Quality
Value
Great customer service right from the very first contact, through to install on site. The site team were brilliant.
Jon, Gwynedd Posted on 06/03/2019 , work completed 06/03/2019
The trader replied (on 15/07/2021)
Thank you for choosing us Jon
Hot tub installation
Customer Service
Quality
Value
Excellent professional service. Good instructions clear and precise, very friendly and tidy workmanship.
Kath, Clwyd Posted on 15/02/2019 , work completed 15/02/2019
The trader replied (on 15/07/2021)
Thank you for choosing us Kath :)