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UK Leisure Living Ltd

4.9

108 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the largest outdoor leisure retailers in the UK. We cover Nationwide, as we hugely service the holiday sector up and down the country. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

We work with individual homeowners to major park operators up and down the country.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living. We have 3 manufacturers to choose from, covering all price points and customer needs.

Under this brand we also sell a number of high quality products inc Swim spas, pools, Verandas, Saunas, Outdoor Kitchens, Pergolas, bbqs and rib boats

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great work and very helpful
Customer Service
Quality
Value
Paul and his colleague helped move my hot tub. They are part of UK Leisure Living and I would highly recommend them. They were both very helpful, pleasant and thorough. They did a great job
Mike in Flintshire Posted on 25/07/2022 , work completed 25/07/2022
The trader replied (on 27/07/2022)
Thank you for your lovely Review.
Hot tub install
Customer Service
Quality
Value
Really straightforward, Paul was great, great information up front before installation made the morning go without any issues, can't wait to get in my tub.
Customer in Cheshire West and Chester Posted on 21/07/2022 , work completed 21/07/2022
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
UK Leisure
Amazing Service. Good well stocked showroom. Good customer service from Emma Roebuck, Manager always goes that extra mile to help.
Customer in Conwy Principal Area Posted on 01/07/2022 (Reviewer did not use service)
The trader replied (on 27/07/2022)
Thank you for your lovely Review.
Thank You
Customer Service
Quality
Value
A great company with an ethos of integrity and professionalism. They took responsibility for correcting an issue that, strictly, they didn't need to ... lovely people who know what they are doing. I highly recommend this business (which, in my opinion, sits way above others in this industry).
Robert in Isle of Anglesey Posted on 22/07/2021 , work completed 20/07/2021
The trader replied (on 23/07/2021)
Thank you so much for your review. We look forward to working with you again in the future
Delivered in time for anniversary as promised
Customer Service
Quality
Value
From start to finish the whole team were fantastic. They came out to visit us the next day to talk through options, we placed the order there & then, and a few weeks later the tub was in. I explained that it was our anniversary in early May and to get it in for that would be great, and they delivered. We use it all the time and are delighted with it. Paul C.
Paul in Merseyside Posted on 14/07/2021 , work completed 17/04/2021
The trader replied (on 16/07/2021)
Thank you Paul, really appreciate your review and means a lot. We look forward to supporting you on your hot tub journey
Brilliant service
Customer Service
Quality
Value
Fantastic lads! They were very good at helping us choose and buy the hot tub. very fast and efficient service, despite it being an awkward space to fit the tub in
Audra, Llandudno Posted on 20/02/2020 , work completed 20/02/2020
The trader replied (on 15/07/2021)
Thank you for choosing us, we really appreciate it :)
Outstanding, professional company.
Customer Service
Quality
Value
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy Posted on 03/11/2019 , work completed 03/11/2019
The trader replied (on 15/07/2021)
Thank you Laurance, we enjoyed fitting your hot tub
Exacting Customer Totally Pleased where others failed!
Customer Service
Quality
Value
I had been looking for a tub since 2017 and had tried to investigate and purchase more locally to where I wanted it installed but without any luck! Having waited long enough I came across this company and dealt largely with Emma. I know what I want and if you as a supplier tell me something then I expect you to deliver on it. From start to finish the entire experience was a a dream! If only other retailers had such service. My tub arrived and was expertly fitted and demonstrated I cannot thank you and your team enough!
Customer in Shropshire Posted on 27/07/2019 , work completed 26/07/2019
The trader replied (on 15/07/2021)
Thank you so much for believing in us :)
Very good
Customer Service
Quality
Value
Good service engineer was very good. Can't fault.
William, Dyfed Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 15/07/2021)
Thank you for taking the time to leave a review
Thank-you
Customer Service
Quality
Value
Great company. Access isn't easy here - but nothing is a problem to UK Leisure Living. Thank you.
Robin, Gwynedd Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 15/07/2021)
Thank you Robin, we really value your business