Endorsed by Which?

UK Leisure Living Ltd

4.9

122 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the largest outdoor leisure retailers in the UK. We cover Nationwide, as we hugely service the holiday sector up and down the country. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

We work with individual homeowners to major park operators up and down the country.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living. We have 3 manufacturers to choose from, covering all price points and customer needs.

Under this brand we also sell a number of high quality products inc Swim spas, pools, Verandas, Saunas, Outdoor Kitchens, Pergolas, bbqs and rib boats

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
122 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Excellent service, fast, easy to deal with.
Anwen, Powys Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent job
Customer Service
Quality
Value
Extremely helpful, punctual, very polite, got the hot tub in very quickly, also very patient explaining everything.
Mary, Clwyd Posted on 27/07/2017 , work completed 27/07/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Happy
Customer Service
Quality
Value
Friendly and helpful staff. Nothing too much trouble. Happy customers!
Dylan, Clwyd Posted on 30/07/2018 , work completed 30/07/2018
Professional & courteous
Customer Service
Quality
Value
Tristan and Kieran arrived on time and have been very professional and courteous. Set up in good time and clearly explained.
Sara, Gwynedd Posted on 09/07/2018 , work completed 09/07/2018
My review
Customer Service
Quality
Value
Instillation of relay hot tub hot spring, with UK Leisure. Full instructions given on how to use hot tub.
Which? Trusted Traders Consumer Posted on 10/12/2018 , work completed 10/12/2018
The trader replied (on 15/07/2021)
Thank you for choosing us :)
Hot tub installation
Customer Service
Quality
Value
Excellent professional service. Good instructions clear and precise, very friendly and tidy workmanship.
Kath, Clwyd Posted on 15/02/2019 , work completed 15/02/2019
The trader replied (on 15/07/2021)
Thank you for choosing us Kath :)
Very pleased
Customer Service
Quality
Value
We are very pleased with the help we received. The advice was very comprehensive, appearing to cover all aspects of owning the tub.
Which? Trusted Traders Consumer Posted on 18/04/2019 , work completed 18/04/2019
The trader replied (on 15/07/2021)
Thank you for choosing us :)
Exacting Customer Totally Pleased where others failed!
Customer Service
Quality
Value
I had been looking for a tub since 2017 and had tried to investigate and purchase more locally to where I wanted it installed but without any luck! Having waited long enough I came across this company and dealt largely with Emma. I know what I want and if you as a supplier tell me something then I expect you to deliver on it. From start to finish the entire experience was a a dream! If only other retailers had such service. My tub arrived and was expertly fitted and demonstrated I cannot thank you and your team enough!
Customer in Shropshire Posted on 27/07/2019 , work completed 26/07/2019
The trader replied (on 15/07/2021)
Thank you so much for believing in us :)
Outstanding, professional company.
Customer Service
Quality
Value
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy Posted on 03/11/2019 , work completed 03/11/2019
The trader replied (on 15/07/2021)
Thank you Laurance, we enjoyed fitting your hot tub
Hot tub install
Customer Service
Quality
Value
Kieran and Paul carried out work diligently and on time. Excellent installation and instructions on use.
Jeremy in Conwy Principal Area Posted on 18/08/2022 , work completed 18/08/2022
The trader replied (on 24/08/2022)
Good Morning Jeremy, thank you so much for your lovely review.
Delivery & Installation of Hot Tub.
Customer Service
Quality
Value
Delivery on time as stated and installed quickly and professionally by Paul. Very friendly and knowledgeable regarding all aspects of my installation. Paul answered all my questions and left me feeling confident and very pleased with my purchase. A very professional job and Paul even took away all of the empty packing and rubbish. Great job Paul, many thanks. One very satisfied customer Steve Jones!
Customer in Denbighshire Posted on 23/08/2022 , work completed 22/08/2022
The trader replied (on 24/08/2022)
Good Morning, thank you for a lovely review. Enjoy your hot tub.
Great customer service provided by friendly staff
Customer Service
Quality
Value
Hot tub fitted today by Paul. Customer Service both before and during installation was excellent. Would definitely recommend.
Customer in Flintshire Posted on 09/08/2022 , work completed 08/08/2022
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Hot Tub Accessories
Customer Service
Quality
Value
Very good service today. Kirsty at the shop very helpful. Had to get a new holder for my frog capsules as well as buying new capsules and 4 in 1 dip strips. Brilliant to get 20% off as total bill was well over £50. Staff always helpful and friendly.
Customer in Conwy Principal Area Posted on 19/08/2024 , work completed 19/08/2024
The trader replied (on 10/10/2024)
Thank you so much for visiting us and we look forward to seeing you soon
Annual Hot Tub Service
Customer Service
Quality
Value
James serviced my HT this time. He was efficient, polite and helpful and gave me one or two very useful tips. Thank you so much Jamie!
Customer in Conwy Principal Area Posted on 02/12/2024 , work completed 25/11/2024
Amazing service from Kirsty
Customer Service
Quality
Value
I bought my Aspen Spa from UK Leisure living a while back. Today I needed a new filter and some supplies. Kirsty was ace, got me the correct filter immediately. Lots of stock available. Took the chance to have a look around the show room and it's really well presented. Was very impressed with the new sauna they had on show. Very friendly service as always. UK leisure living have never once let me down, from delivery and installation of my tub previously to supplies, they are always top notch!
Customer in Warrington Posted on 16/03/2025 , work completed 16/03/2025
Very good service
Customer Service
Quality
Value
Very good service. Efficient and friendly.
Posted on 04/04/2017 , work completed 04/04/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Brilliant service. Thanks.
David, Gwynedd Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My Review
Customer Service
Quality
Value
Brilliant job
Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Brilliant
Customer Service
Quality
Value
Amazing hot tubs. Lads were very helpful in making me understand the hot tub and chemicals. Very happy.
Callum, Gwynedd Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very Good
Customer Service
Quality
Value
UK Leisure Living were very good. They did what they said they were going to do and did it very efficiently.
MrB, North Wales Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very good
Customer Service
Quality
Value
Excellent service. Great lads. Very helpful.
Geoff, Gwynedd Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Great job guys well done
Customer Service
Quality
Value
Every contact I had with the company was professional, knowledgeable and friendly. Things were done as promised and always on schedule. If you are looking to buy a hot tub in the North Wales area. These guys will take good care of you.
Bryon, Clwyd Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Fantastic service
Customer Service
Quality
Value
Fantastic service, so very professional & friendly. Best customer service I have experienced. Thanks all.
Which? Trusted Traders Consumer Posted on 09/07/2018 , work completed 09/07/2018
Great job
Customer Service
Quality
Value
All explained really well, straight forward and easy, quick and effortless installation. Kept up to date throughout order.
Thomas, Cheshire Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Brilliant job
Customer Service
Quality
Value
Yes we were all very happy with UK Leisure Living, they did have a lot of problems getting into the back, but they done it. They also very kindly put the gazebo over. Highly recommended.
Wendy, Clwyd Posted on 26/08/2018 , work completed 26/08/2018