Endorsed by Which?

UK Leisure Living Ltd

4.9

108 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the largest outdoor leisure retailers in the UK. We cover Nationwide, as we hugely service the holiday sector up and down the country. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

We work with individual homeowners to major park operators up and down the country.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living. We have 3 manufacturers to choose from, covering all price points and customer needs.

Under this brand we also sell a number of high quality products inc Swim spas, pools, Verandas, Saunas, Outdoor Kitchens, Pergolas, bbqs and rib boats

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Annual Hot Tub Service
Customer Service
Quality
Value
James serviced my HT this time. He was efficient, polite and helpful and gave me one or two very useful tips. Thank you so much Jamie!
Customer in Conwy Principal Area Posted on 02/12/2024 , work completed 25/11/2024
Hot tub winterisation
Customer Service
Quality
Value
Great service provided by Paul. On time, helpful and efficient. Just wanted to winterise the hot tub before winter sets in!
Customer in Denbighshire Posted on 01/12/2024 , work completed 26/11/2024
Excellent annual maintenance
Paul from UK Leisure Living did the annual service of our Hot Tub and he was excellent. Very through.
Customer in Flintshire Posted on 02/11/2024 (Reviewer did not use service)
Paul UK Leisure Living hot tub service
Customer Service
Quality
Value
Paul came to service and winterise my hot tub yesterday, he was very professional, knowledgeable and offered advice. He has left my hot tub very well-wrapped for the winter with no fear of it coming off in the wind. Peace of mind. See you next November.
Customer in Flintshire Posted on 02/11/2024 , work completed 01/11/2024
Excellent Service
Customer Service
Quality
Value
Having purchased a new hot tub last year with the supplying company now in administration, I had a problem and couldn't get this resolved, until I called UK Leisure. My call to their office was very well handled by a polite and friendly lady, Kirsty. An appointment to suit us was made for today and James arrived to take a look. Nothing was too much trouble for him, even with restricted access, James was happy to explore the problem and quickly fixed it within 30 minutes. A great service from people who care and have the right knowledge and skills, thank you so much, I will certainly return for future servicing or repairs.
Customer in Posted on 25/10/2024 , work completed 25/10/2024
The trader replied (on 28/10/2024)
Thank you so much for your lovely review. It really means a lot when people take the time to post a review. We are delighted to have rectified your problem so quickly. We look forward to looking after you for many years to come
Pump replacement
Customer Service
Quality
Value
As a holiday let owner with a hot tub it's vitally important that in the unlikely event of an unexpected breakdown, the hot tub supplier can support any work required with speed and efficiency. The UK leisure opps manager Rob Jones and fitter James provided the type of service that holiday guests would expect when the guest's holiday enjoyment is threatened by a hot tub breakdown. The service provided was Speedy, efficient, and polite professional and I can recommend this company to any holiday let owner or manager
Customer in Sir Ddinbych Posted on 22/10/2024 , work completed 18/10/2024
The trader replied (on 23/10/2024)
Thank you so much for your lovely review and really pleased we could help so promptly. thank you
Great Work
Customer Service
Quality
Value
I own a holiday let and the guests called with a fault on the hot tub. Rob was quick to think what it could be and booked a call out, with a little stress from me moved it forward 3 days. James attended and was very knowledgeable and polite, quick to identify the issue. When I called the office first thing in the Monday Kirsty was fully aware and within the hour had a quote for the part with next day delivery and James booked in to fit on the Wednesday who stayed till tub was refilled and tested. The team at UK Leisure North Wales are brilliant, so helpful, knowledgeable and will do their best to help as quickly as they can. Would recommend all day long.
Customer in Gwynedd Posted on 17/10/2024 , work completed 16/10/2024
The trader replied (on 21/10/2024)
Thank you so much for your lovely review, we are delighted that you chose us and we are delighted to have helped. Thank you again for your lovely review
Swim spa Hydropool AX Trainer 17
Customer Service
Quality
Value
Our experience with UK Leisure Living consisted of the purchase of a hydro pool AX trainer 17ft swim spa and the ground preparation which included the concrete base. Our experience of the sales team Rob and Kirsty was a positive one in which they specified the swim spa to our needs including all the necessary equipment. Garth and his team were excellent in their knowledge and support. Paul and James who installed the swim spa provided great support during and after the installation. I would fully recommend UK Leisure living to anyone considering a hot tub or swim spa. A big thank you to the team at UK leisure Living for providing us a great product that all our family enjoy.
Customer in Flintshire Posted on 10/10/2024 , work completed 27/08/2024
The trader replied (on 14/10/2024)
Thank you so much for you lovely review. We really enjoyed working with you. We are glad we could turn the project around so quickly for you. Thank you for choosing us and we look forward to supporting you for many years to come.
Hot tub service
Customer Service
Quality
Value
Paul came and serviced my tub on October 8th. The tub had been left with cold water in for two years so it was dirty and the water smelt. By the time Paul had finished it looked like new. I paid for the more expensive service so the tub could be set up correctly and whilst this was happening Paul talked me through what chemicals I needed and how to use them leaving me feeling very confident that I would be capable of maintaining my tub. I would not hesitate to recommend Paul.
Customer in Sir y Fflint Posted on 08/10/2024 , work completed 08/10/2024
The trader replied (on 10/10/2024)
Thank you so much for your lovely review we really appreciate the time to write it. thank you
UK Leisure Living Review
Customer Service
Quality
Value
First time of using UK Leisure Living as needed to winterize our hot tub. Great service and communication from the outset and Paul the engineer was first class. Very pleased with the whole experience.
Customer in Flintshire Posted on 01/10/2024 , work completed 01/10/2024
The trader replied (on 10/10/2024)
Thank you so much we really appreciate your business
As always, first class
Customer Service
Quality
Value
Thank you Paul for a very punctual and efficient service of my hot tub. I have a maintenance contract with Uk Leisure Living and my hot tub, which is now six years old, is still like new
Customer in Conwy Principal Area Posted on 26/09/2024 , work completed 25/09/2024
The trader replied (on 10/10/2024)
Thank you so much for your lovely review
Hot Tub Accessories
Customer Service
Quality
Value
Very good service today. Kirsty at the shop very helpful. Had to get a new holder for my frog capsules as well as buying new capsules and 4 in 1 dip strips. Brilliant to get 20% off as total bill was well over £50. Staff always helpful and friendly.
Customer in Conwy Principal Area Posted on 19/08/2024 , work completed 19/08/2024
The trader replied (on 10/10/2024)
Thank you so much for visiting us and we look forward to seeing you soon
Swim spa/ hot tube service
Customer Service
Quality
Value
Paul came to service my swim spa and hot tub. Paul was very professional in his work. He answered any questions I had and advised me on filter cleaning, filling up and chemicals.
Customer in Conwy Principal Area Posted on 09/08/2024 , work completed 07/08/2024
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Hot tub service
Customer Service
Quality
Value
Purchased Hot Tub with UK Leisure Living and had just had its annual service with them. Paul, the technician who attended was brilliant. Kind, professional and skilled! Left the hot tub sparkling ready for next time we need to set it up. Great guy thank you. Ben
Customer in Herefordshire Posted on 05/08/2024 , work completed 05/08/2024
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Good Service
Customer Service
Quality
Value
First time we’ve used this company UK Leisure Ltd and very impressed with the service. The engineer, James, who came out to fix the problem was excellent. Thank you.
Customer in Posted on 01/08/2024 , work completed 08/07/2024
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Hot Tub service
Customer Service
Quality
Value
Paul serviced my Hot tub today and did a great job. He was very thorough and is a very nice chap to deal with 👍
Customer in Flintshire Posted on 30/07/2024 , work completed 30/07/2024
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Full new hot tub supply, delivery and set up with amazing customer service.
Customer Service
Quality
Value
Amazing service from start to finish. Kirsty in the show room was brilliant as was Paul who delivered, commissioned and provided excellent training. Really pleased with my new Aspen Spa and thank you to the whole team at UK Leisure Living. Great customer service!
Customer in Warrington Posted on 17/06/2024 , work completed 17/06/2024
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Delivery & Installation of Hot Tub.
Customer Service
Quality
Value
Delivery on time as stated and installed quickly and professionally by Paul. Very friendly and knowledgeable regarding all aspects of my installation. Paul answered all my questions and left me feeling confident and very pleased with my purchase. A very professional job and Paul even took away all of the empty packing and rubbish. Great job Paul, many thanks. One very satisfied customer Steve Jones!
Customer in Denbighshire Posted on 23/08/2022 , work completed 22/08/2022
The trader replied (on 24/08/2022)
Good Morning, thank you for a lovely review. Enjoy your hot tub.
Hot tub install
Customer Service
Quality
Value
Kieran and Paul carried out work diligently and on time. Excellent installation and instructions on use.
Jeremy in Conwy Principal Area Posted on 18/08/2022 , work completed 18/08/2022
The trader replied (on 24/08/2022)
Good Morning Jeremy, thank you so much for your lovely review.
Great customer service provided by friendly staff
Customer Service
Quality
Value
Hot tub fitted today by Paul. Customer Service both before and during installation was excellent. Would definitely recommend.
Customer in Flintshire Posted on 09/08/2022 , work completed 08/08/2022
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
Great work and very helpful
Customer Service
Quality
Value
Paul and his colleague helped move my hot tub. They are part of UK Leisure Living and I would highly recommend them. They were both very helpful, pleasant and thorough. They did a great job
Mike in Flintshire Posted on 25/07/2022 , work completed 25/07/2022
The trader replied (on 27/07/2022)
Thank you for your lovely Review.
Hot tub install
Customer Service
Quality
Value
Really straightforward, Paul was great, great information up front before installation made the morning go without any issues, can't wait to get in my tub.
Customer in Cheshire West and Chester Posted on 21/07/2022 , work completed 21/07/2022
The trader replied (on 10/10/2024)
Thank you so much for the lovely review
UK Leisure
Amazing Service. Good well stocked showroom. Good customer service from Emma Roebuck, Manager always goes that extra mile to help.
Customer in Conwy Principal Area Posted on 01/07/2022 (Reviewer did not use service)
The trader replied (on 27/07/2022)
Thank you for your lovely Review.
Thank You
Customer Service
Quality
Value
A great company with an ethos of integrity and professionalism. They took responsibility for correcting an issue that, strictly, they didn't need to ... lovely people who know what they are doing. I highly recommend this business (which, in my opinion, sits way above others in this industry).
Robert in Isle of Anglesey Posted on 22/07/2021 , work completed 20/07/2021
The trader replied (on 23/07/2021)
Thank you so much for your review. We look forward to working with you again in the future
Delivered in time for anniversary as promised
Customer Service
Quality
Value
From start to finish the whole team were fantastic. They came out to visit us the next day to talk through options, we placed the order there & then, and a few weeks later the tub was in. I explained that it was our anniversary in early May and to get it in for that would be great, and they delivered. We use it all the time and are delighted with it. Paul C.
Paul in Merseyside Posted on 14/07/2021 , work completed 17/04/2021
The trader replied (on 16/07/2021)
Thank you Paul, really appreciate your review and means a lot. We look forward to supporting you on your hot tub journey
Brilliant service
Customer Service
Quality
Value
Fantastic lads! They were very good at helping us choose and buy the hot tub. very fast and efficient service, despite it being an awkward space to fit the tub in
Audra, Llandudno Posted on 20/02/2020 , work completed 20/02/2020
The trader replied (on 15/07/2021)
Thank you for choosing us, we really appreciate it :)
Outstanding, professional company.
Customer Service
Quality
Value
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy Posted on 03/11/2019 , work completed 03/11/2019
The trader replied (on 15/07/2021)
Thank you Laurance, we enjoyed fitting your hot tub
Exacting Customer Totally Pleased where others failed!
Customer Service
Quality
Value
I had been looking for a tub since 2017 and had tried to investigate and purchase more locally to where I wanted it installed but without any luck! Having waited long enough I came across this company and dealt largely with Emma. I know what I want and if you as a supplier tell me something then I expect you to deliver on it. From start to finish the entire experience was a a dream! If only other retailers had such service. My tub arrived and was expertly fitted and demonstrated I cannot thank you and your team enough!
Customer in Shropshire Posted on 27/07/2019 , work completed 26/07/2019
The trader replied (on 15/07/2021)
Thank you so much for believing in us :)
Very good
Customer Service
Quality
Value
Good service engineer was very good. Can't fault.
William, Dyfed Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 15/07/2021)
Thank you for taking the time to leave a review
Thank-you
Customer Service
Quality
Value
Great company. Access isn't easy here - but nothing is a problem to UK Leisure Living. Thank you.
Robin, Gwynedd Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 15/07/2021)
Thank you Robin, we really value your business
Very pleased
Customer Service
Quality
Value
We are very pleased with the help we received. The advice was very comprehensive, appearing to cover all aspects of owning the tub.
Which? Trusted Traders Consumer Posted on 18/04/2019 , work completed 18/04/2019
The trader replied (on 15/07/2021)
Thank you for choosing us :)
Great service.
Customer Service
Quality
Value
Great customer service right from the very first contact, through to install on site. The site team were brilliant.
Jon, Gwynedd Posted on 06/03/2019 , work completed 06/03/2019
The trader replied (on 15/07/2021)
Thank you for choosing us Jon
Hot tub installation
Customer Service
Quality
Value
Excellent professional service. Good instructions clear and precise, very friendly and tidy workmanship.
Kath, Clwyd Posted on 15/02/2019 , work completed 15/02/2019
The trader replied (on 15/07/2021)
Thank you for choosing us Kath :)
Professional.
Customer Service
Quality
Value
Arrived on time & professional install and good level of training given.
Gari, Gwynedd Posted on 28/01/2019 , work completed 28/01/2019
The trader replied (on 15/07/2021)
Thank you for choosing us Gari
My review
Customer Service
Quality
Value
Excellent service
Craig, Clwyd Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 15/07/2021)
Thank you for choosing us Craig
My review
Customer Service
Quality
Value
Instillation of relay hot tub hot spring, with UK Leisure. Full instructions given on how to use hot tub.
Which? Trusted Traders Consumer Posted on 10/12/2018 , work completed 10/12/2018
The trader replied (on 15/07/2021)
Thank you for choosing us :)
Very friendly
Customer Service
Quality
Value
Delivered and installed a Glee hot tub. Lads arrived early and set up. Both very friendly and explained what would be happening prior to installation. Once set up, they took the time to go through it in detail and answered any questions. Would recommend them to anyone.
Jonathan, Clwyd Posted on 07/12/2018 , work completed 07/12/2018
The trader replied (on 15/07/2021)
Thank you for choosing us Jonathan
My review
Customer Service
Quality
Value
Excellent on all accounts from beginning (office) to end (installation). Most pleasant and helpful staff. A pleasure to do business. Thank you.
Julian, Clwyd Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Excellent!
Customer Service
Quality
Value
We went into the showroom in Mochdre a few months before we bought our hot tub and the team were helpful and very knowledgeable about the products they sell and spent time explaining about each one that we were interested in. After that I received texts when there were hot tubs on offer and it was one of these offers that caught my eye & we ended up buying. The ladies in the office were great and made the process smooth and hassle free. When the tub was delivered the whole process was quick and easy, the guys left no mess and explained all the care instructions and warranty information in a straightforward way. All in all buying our first hot tub was a great experience!
Customer in Conwy Posted on 02/12/2018 , work completed 21/11/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Great service, went out of their way to ensure we could get our hot tub delivered on a specific day.
Evette, Clwyd Posted on 29/11/2018 , work completed 29/11/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Highly recommended
Customer Service
Quality
Value
Highly recommended. Very impressed with services and good, clear instruction on use given. Staff polite and friendly and work quickly and efficiently.
Richard, Gwynedd Posted on 26/11/2018 , work completed 26/11/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Great service.
Customer Service
Quality
Value
Prompt, professional and friendly service. Highly recommended.
Simon, Gwynedd Posted on 16/11/2018 , work completed 16/11/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Highly recommended. Very happy, Very friendly & helpful.
Elwyn, Clwyd Posted on 16/10/2018 , work completed 16/10/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Great service
Customer Service
Quality
Value
Great service, lads were polite, friendly and full of knowledge.
Which? Trusted Traders Consumer Posted on 16/10/2018 , work completed 16/10/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Job well done
Customer Service
Quality
Value
The two young men arrived promptly and positioned the tub with relative ease, despite my concerns. They both explained everything well as they fitted it and then gave us a full extremely helpful run through of the cleaning & chemical process. They were thorough and reassuring. Thank you Alex and Tris. A job well done.
Lesley, Clwyd Posted on 16/10/2018 , work completed 16/10/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Fantastic
Customer Service
Quality
Value
Fantastic service from viewing product to delivery and installation. Five star company.
Kathryn, Gwynedd Posted on 08/10/2018 , work completed 08/10/2018
Great!
Customer Service
Quality
Value
Great job, very helpful and professional. Really pleased.
Louise, Clwyd Posted on 05/10/2018 , work completed 05/10/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Excellent service, thank you.
Jason, Clwyd Posted on 24/09/2018 , work completed 24/09/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Great job
Customer Service
Quality
Value
All explained really well, straight forward and easy, quick and effortless installation. Kept up to date throughout order.
Thomas, Cheshire Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
Great service. Professional & prompt
Customer Service
Quality
Value
On time, as scheduled. Got straight on with the job, efficiently and quickly. Very pleasant and polite team or workers, who all clearly knew what they were doing. The advice given after installation was clear & concise about how to look after the spa. I would highly recommend this trader and their service.
Which? Trusted Traders Consumer Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 17/01/2019)
Thank you so much for your business and for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Very helpful, on time and polite.
Which? Trusted Traders Consumer Posted on 14/09/2018 , work completed 14/09/2018
Very helpful and excellent work
Customer Service
Quality
Value
Given the difficult circumstances, everyone was very helpful. Especially the crane people, who helped with neighbours.
Jane, Lancashire Posted on 14/09/2018 , work completed 14/09/2018
Very pleased - very good
Customer Service
Quality
Value
Very impressed. Highly efficient service. Everything very good. Very pleased.
Which? Trusted Traders Consumer Posted on 13/09/2018 , work completed 13/09/2018
Very good service
Customer Service
Quality
Value
Great set of lads. Very good service.
Which? Trusted Traders Consumer Posted on 12/09/2018 , work completed 12/09/2018
Fantastic service.
Customer Service
Quality
Value
Kieran and Tristan, fantastic service. Nothing too much trouble, and explained everything to us. Alex arrived first and explained everything as well.
Sharon, Clwyd Posted on 31/08/2018 , work completed 31/08/2018
My review
Customer Service
Quality
Value
Great customer service. Thank you all.
Gina, Shropshire Posted on 28/08/2018 , work completed 28/08/2018
Brilliant job
Customer Service
Quality
Value
Yes we were all very happy with UK Leisure Living, they did have a lot of problems getting into the back, but they done it. They also very kindly put the gazebo over. Highly recommended.
Wendy, Clwyd Posted on 26/08/2018 , work completed 26/08/2018
Prompt & professional.
Customer Service
Quality
Value
Prompt delivery. Fitter very efficient, explained everything very well.
Posted on 24/08/2018 , work completed 24/08/2018
Fantastic
Customer Service
Quality
Value
Fantastic service. Everything explained in detail. Very happy with the spa and installation.
Lance, Gwynedd Posted on 22/08/2018 , work completed 22/08/2018
My review
Customer Service
Quality
Value
Arrived on time as agreed. Good communication by installation team. Helpful staff. Very happy with product.
Which? Trusted Traders Consumer Posted on 20/08/2018 , work completed 20/08/2018
Professional
Customer Service
Quality
Value
Very professional and friendly. Would strongly recommend to family and friends.
Louise, Clwyd Posted on 17/08/2018 , work completed 17/08/2018
My review
Customer Service
Quality
Value
Most efficient & polite.
Fred, Cheshire Posted on 17/08/2018 , work completed 17/08/2018
Very professional
Customer Service
Quality
Value
A very helpful company spent a long time with us to explain how to look after your hob tub. Delivery was on time and very professional good service all round.
Gary, Clwyd Posted on 30/07/2018 , work completed 30/07/2018
My review
Customer Service
Quality
Value
Excellent service from start to finish.
Alison, Clwyd Posted on 30/07/2018 , work completed 30/07/2018
Happy
Customer Service
Quality
Value
Friendly and helpful staff. Nothing too much trouble. Happy customers!
Dylan, Clwyd Posted on 30/07/2018 , work completed 30/07/2018
Excellent service
Customer Service
Quality
Value
From the minute I walked into the showroom their professionalism shone through. The guy Dan was very knowledgeable and when I said what I wanted from a tub he was able to direct me to several that met my spec and when I said I wanted the tub earlier than the usual delivery date he made the calls to ensure I got it sooner. I was kept informed of progress and the sales team phoned on day of delivery. lads arrived promptly worked efficiently, polite and very professional. Excellent service all round will highly recommend.
Ginny, Clwyd Posted on 12/07/2018 , work completed 12/07/2018
My review
Customer Service
Quality
Value
Fantastic service, thank you.
Mark, Clwyd Posted on 09/07/2018 , work completed 09/07/2018
Fantastic service
Customer Service
Quality
Value
Fantastic service, so very professional & friendly. Best customer service I have experienced. Thanks all.
Which? Trusted Traders Consumer Posted on 09/07/2018 , work completed 09/07/2018
My review
Customer Service
Quality
Value
Fantastic service
Nick, Clwyd Posted on 09/07/2018 , work completed 09/07/2018
Professional & courteous
Customer Service
Quality
Value
Tristan and Kieran arrived on time and have been very professional and courteous. Set up in good time and clearly explained.
Sara, Gwynedd Posted on 09/07/2018 , work completed 09/07/2018
Prompt and everything done perfectly.
Customer Service
Quality
Value
Really impressed, top service!
Sian, Clwyd Posted on 04/07/2018 , work completed 04/07/2018
Excellent service
Customer Service
Quality
Value
Excellent service from the two men who delivered the hot tub.
Lesley, Clwyd Posted on 29/06/2018 , work completed 29/06/2018
Very professional service
Customer Service
Quality
Value
Supply and install spa, service was very professional and polite. Explained controls on site and service available. Would highly recommend install and sales team.
Which? Trusted Traders Consumer Posted on 29/06/2018 , work completed 29/06/2018
Great company
Customer Service
Quality
Value
From start to finish, everything went smooth. The tub was delivered on time and the installation team was efficient. I would not hesitate to recommend UK Leisure Living and I am delighted all round. 5 Stars!!
Barry, Gwynedd Posted on 13/06/2018 , work completed 13/06/2018
Excellent service
Customer Service
Quality
Value
Excellent service, great communication, friendly staff.
Richard, Gwynedd Posted on 08/06/2018 , work completed 08/06/2018
Staff friendly & helpful
Customer Service
Quality
Value
Very good company - all staff friendly & helpful. Everyone does what they say.
Mike, Clwyd Posted on 07/06/2018 , work completed 07/06/2018
Prompt, professional and helpful
Customer Service
Quality
Value
Turned up exactly on time. Worked hard and tidily. Demo was good but was the little tips that were not in instructions that were most helpful.
Posted on 29/05/2018 , work completed 29/05/2018
Excellent service
Customer Service
Quality
Value
Very happy. Excellent service and delivery of our hot tub.
Kevin, Clwyd Posted on 25/05/2018 , work completed 25/05/2018
Great job guys well done
Customer Service
Quality
Value
Every contact I had with the company was professional, knowledgeable and friendly. Things were done as promised and always on schedule. If you are looking to buy a hot tub in the North Wales area. These guys will take good care of you.
Bryon, Clwyd Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Good service.
Customer Service
Quality
Value
On time, sorted problems quickly and good product.
June, Gwynedd Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Delivery was on time and was efficient, staff were helpful and instructive. Explained everything to me and were patient with getting the tub through the door into the summer house. I would fully recommend this company.
Posted on 02/03/2018 , work completed 02/03/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Polite & helpful
Customer Service
Quality
Value
Great job done. Fully explained on how tub is to be used and maintained very polite and helpful thanks guys.
Posted on 02/03/2018 , work completed 02/03/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent service.
Customer Service
Quality
Value
Very happy with the service we have received, both with sales and fitting. Thank you.
Which? Trusted Traders Consumer Posted on 23/02/2018 , work completed 23/02/2018
Top Job
Customer Service
Quality
Value
This company is a very knowledgeable and efficient outfit. They did what they said were going to do, when then they said they going to do it. I have recommended this company to 2 of my friends already - and will continue to do so.
CVERNON, Wales Posted on 15/02/2018 , work completed 15/02/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very Good
Customer Service
Quality
Value
UK Leisure Living were very good. They did what they said they were going to do and did it very efficiently.
MrB, North Wales Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very good
Customer Service
Quality
Value
Excellent service. Great lads. Very helpful.
Geoff, Gwynedd Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Brilliant job
Customer Service
Quality
Value
Excellent company to do business with excellent workmanship.
Lee, Clwyd Posted on 30/11/2017 , work completed 30/11/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Brilliant job.
Customer Service
Quality
Value
Professional service, polite, pleasant workforce. Excellent job.
Dominic, Clwyd Posted on 10/11/2017 , work completed 10/11/2017
Excellent!!
Customer Service
Quality
Value
Fantastic team. Could not have asked for more. Would definitely use again.
Lowri, Clwyd Posted on 09/10/2017 , work completed 09/10/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Brilliant
Customer Service
Quality
Value
Amazing hot tubs. Lads were very helpful in making me understand the hot tub and chemicals. Very happy.
Callum, Gwynedd Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Professional and comprehensive
Customer Service
Quality
Value
The folks from Leisure Living were absolutely fantastic. Friendly, helpful and really knowledgeable. Delighted to be going with a local company who care about great customer service.
Gavin, Gwynedd Posted on 04/10/2017 , work completed 04/10/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very efficient and friendly service.
Customer Service
Quality
Value
The team turned up on time, put the tub on pre-built base, and put together during the day. Full instructions regarding operations given. Highly recommend!
Paul, Clwyd Posted on 25/09/2017 , work completed 25/09/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very Happy
Customer Service
Quality
Value
Happy from buying to phone call to service. 5 star all the way and highly recommended.
Sarah, Gwynedd Posted on 07/09/2017 , work completed 07/09/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent Service
Customer Service
Quality
Value
Excellent service, no problems, very pleasant and helpful staff.
Posted on 01/09/2017 , work completed 01/09/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent service
Customer Service
Quality
Value
Very helpful service, did exactly as requested, couldn't be more pleased. Thank you.
Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very happy
Customer Service
Quality
Value
Brill service, very happy with customer service and my new hot tub, kids are going to love it.
James, Gwynedd Posted on 11/08/2017 , work completed 11/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent service
Customer Service
Quality
Value
Excellent service, fast, easy to deal with.
Anwen, Powys Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Brilliant service. Thanks.
David, Gwynedd Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Really helpful
Customer Service
Quality
Value
Found all staff members really helpful and the installation was much quicker than expected.
Posted on 02/08/2017 , work completed 02/08/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Good customer service.
Bethan, Gwynedd Posted on 28/07/2017 , work completed 28/07/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent job
Customer Service
Quality
Value
Extremely helpful, punctual, very polite, got the hot tub in very quickly, also very patient explaining everything.
Mary, Clwyd Posted on 27/07/2017 , work completed 27/07/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Prompt & Friendly
Customer Service
Quality
Value
Arrived on day promised, hot tub setup & demonstrated
Jamie, Clwyd Posted on 23/07/2017 , work completed 23/07/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My review
Customer Service
Quality
Value
Fab service.
Graham, Clwyd Posted on 18/07/2017 , work completed 18/07/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Great communication
Customer Service
Quality
Value
Excellent sales person. Communication great. Great product.
Tim, Gwynedd Posted on 14/07/2017 , work completed 14/07/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Great job.
Customer Service
Quality
Value
Great service.
Simon, Clwyd Posted on 13/06/2017 , work completed 13/06/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My Review
Customer Service
Quality
Value
Brilliant job
Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very pleased
Customer Service
Quality
Value
Purchased the hot tub on Saturday. It was delivered within the week. Had everything explained and set up for me! Great service especially for someone who has never had a hot tub before!
Nicola, Clwyd Posted on 21/04/2017 , work completed 21/04/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Very good service
Customer Service
Quality
Value
Very good service. Efficient and friendly.
Posted on 04/04/2017 , work completed 04/04/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
My review.
Customer Service
Quality
Value
Very professionally handled by the delivery personnel who were very pleasant and helpful.
Posted on 08/03/2017 , work completed 08/03/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)
Excellent service
Customer Service
Quality
Value
Very impressed with service received.
Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 13/06/2018)
Thank you for a lovely review and thank you for choosing UK Leisure Living :)