Delivery & Installation of Hot Tub.
Delivery on time as stated and installed quickly and professionally by Paul. Very friendly and knowledgeable regarding all aspects of my installation. Paul answered all my questions and left me feeling confident and very pleased with my purchase. A very professional job and Paul even took away all of the empty packing and rubbish. Great job Paul, many thanks. One very satisfied customer Steve Jones!
Customer in Denbighshire
Posted on 23/08/2022
, work completed 22/08/2022
Recommended
Hot tub install
Kieran and Paul carried out work diligently and on time. Excellent installation and instructions on use.
Jeremy in Conwy Principal Area
Posted on 18/08/2022
, work completed 18/08/2022
Recommended
Great customer service provided by friendly staff
Hot tub fitted today by Paul. Customer Service both before and during installation was excellent. Would definitely recommend.
Customer in Flintshire
Posted on 09/08/2022
, work completed 08/08/2022
Recommended
Great work and very helpful
Paul and his colleague helped move my hot tub. They are part of UK Leisure Living and I would highly recommend them. They were both very helpful, pleasant and thorough. They did a great job
Mike in Flintshire
Posted on 25/07/2022
, work completed 25/07/2022
Recommended
Hot tub install
Really straightforward, Paul was great, great information up front before installation made the morning go without any issues, can't wait to get in my tub.
Customer in Cheshire West and Chester
Posted on 21/07/2022
, work completed 21/07/2022
Recommended
UK Leisure
Amazing Service. Good well stocked showroom. Good customer service from Emma Roebuck, Manager always goes that extra mile to help.
Customer in Conwy Principal Area
Posted on 01/07/2022
(Reviewer did not use service)
Recommended
Thank You
A great company with an ethos of integrity and professionalism. They took responsibility for correcting an issue that, strictly, they didn't need to ... lovely people who know what they are doing. I highly recommend this business (which, in my opinion, sits way above others in this industry).
Robert in Isle of Anglesey
Posted on 22/07/2021
, work completed 20/07/2021
Recommended
Delivered in time for anniversary as promised
From start to finish the whole team were fantastic. They came out to visit us the next day to talk through options, we placed the order there & then, and a few weeks later the tub was in. I explained that it was our anniversary in early May and to get it in for that would be great, and they delivered. We use it all the time and are delighted with it. Paul C.
Paul in Merseyside
Posted on 14/07/2021
, work completed 17/04/2021
Recommended
Brilliant service
Fantastic lads! They were very good at helping us choose and buy the hot tub. very fast and efficient service, despite it being an awkward space to fit the tub in
Audra, Llandudno
Posted on 20/02/2020
, work completed 20/02/2020
Recommended
Outstanding, professional company.
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy
Posted on 03/11/2019
, work completed 03/11/2019
Recommended
Exacting Customer Totally Pleased where others failed!
I had been looking for a tub since 2017 and had tried to investigate and purchase more locally to where I wanted it installed but without any luck! Having waited long enough I came across this company and dealt largely with Emma. I know what I want and if you as a supplier tell me something then I expect you to deliver on it. From start to finish the entire experience was a a dream! If only other retailers had such service. My tub arrived and was expertly fitted and demonstrated I cannot thank you and your team enough!
Customer in Shropshire
Posted on 27/07/2019
, work completed 26/07/2019
Recommended
Very good
Good service engineer was very good. Can't fault.
William, Dyfed
Posted on 03/05/2019
, work completed 03/05/2019
Recommended
Thank-you
Great company. Access isn't easy here - but nothing is a problem to UK Leisure Living. Thank you.
Robin, Gwynedd
Posted on 03/05/2019
, work completed 03/05/2019
Recommended
Very pleased
We are very pleased with the help we received. The advice was very comprehensive, appearing to cover all aspects of owning the tub.
Which? Trusted Traders Consumer
Posted on 18/04/2019
, work completed 18/04/2019
Recommended
Great service.
Great customer service right from the very first contact, through to install on site. The site team were brilliant.
Jon, Gwynedd
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Hot tub installation
Excellent professional service. Good instructions clear and precise, very friendly and tidy workmanship.
Kath, Clwyd
Posted on 15/02/2019
, work completed 15/02/2019
Recommended
Professional.
Arrived on time & professional install and good level of training given.
Gari, Gwynedd
Posted on 28/01/2019
, work completed 28/01/2019
Recommended
My review
Craig, Clwyd
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
My review
Instillation of relay hot tub hot spring, with UK Leisure. Full instructions given on how to use hot tub.
Which? Trusted Traders Consumer
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Very friendly
Delivered and installed a Glee hot tub. Lads arrived early and set up. Both very friendly and explained what would be happening prior to installation. Once set up, they took the time to go through it in detail and answered any questions. Would recommend them to anyone.
Jonathan, Clwyd
Posted on 07/12/2018
, work completed 07/12/2018
Recommended
My review
Excellent on all accounts from beginning (office) to end (installation). Most pleasant and helpful staff. A pleasure to do business. Thank you.
Julian, Clwyd
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
Excellent!
We went into the showroom in Mochdre a few months before we bought our hot tub and the team were helpful and very knowledgeable about the products they sell and spent time explaining about each one that we were interested in. After that I received texts when there were hot tubs on offer and it was one of these offers that caught my eye & we ended up buying. The ladies in the office were great and made the process smooth and hassle free. When the tub was delivered the whole process was quick and easy, the guys left no mess and explained all the care instructions and warranty information in a straightforward way. All in all buying our first hot tub was a great experience!
Customer in Conwy
Posted on 02/12/2018
, work completed 21/11/2018
Recommended
My review
Great service, went out of their way to ensure we could get our hot tub delivered on a specific day.
Evette, Clwyd
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
Highly recommended
Highly recommended. Very impressed with services and good, clear instruction on use given. Staff polite and friendly and work quickly and efficiently.
Richard, Gwynedd
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
Great service.
Prompt, professional and friendly service. Highly recommended.
Simon, Gwynedd
Posted on 16/11/2018
, work completed 16/11/2018
Recommended
My review
Highly recommended. Very happy, Very friendly & helpful.
Elwyn, Clwyd
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Great service
Great service, lads were polite, friendly and full of knowledge.
Which? Trusted Traders Consumer
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Job well done
The two young men arrived promptly and positioned the tub with relative ease, despite my concerns. They both explained everything well as they fitted it and then gave us a full extremely helpful run through of the cleaning & chemical process. They were thorough and reassuring. Thank you Alex and Tris. A job well done.
Lesley, Clwyd
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Fantastic
Fantastic service from viewing product to delivery and installation. Five star company.
Kathryn, Gwynedd
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Great!
Great job, very helpful and professional. Really pleased.
Louise, Clwyd
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
My review
Excellent service, thank you.
Jason, Clwyd
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Great job
All explained really well, straight forward and easy, quick and effortless installation. Kept up to date throughout order.
Thomas, Cheshire
Posted on 14/09/2018
, work completed 14/09/2018
Recommended
Great service. Professional & prompt
On time, as scheduled. Got straight on with the job, efficiently and quickly. Very pleasant and polite team or workers, who all clearly knew what they were doing. The advice given after installation was clear & concise about how to look after the spa. I would highly recommend this trader and their service.
Which? Trusted Traders Consumer
Posted on 14/09/2018
, work completed 14/09/2018
Recommended
My review
Very helpful, on time and polite.
Which? Trusted Traders Consumer
Posted on 14/09/2018
, work completed 14/09/2018
Recommended
Very helpful and excellent work
Given the difficult circumstances, everyone was very helpful. Especially the crane people, who helped with neighbours.
Jane, Lancashire
Posted on 14/09/2018
, work completed 14/09/2018
Recommended
Very pleased - very good
Very impressed. Highly efficient service. Everything very good. Very pleased.
Which? Trusted Traders Consumer
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
Very good service
Great set of lads. Very good service.
Which? Trusted Traders Consumer
Posted on 12/09/2018
, work completed 12/09/2018
Recommended
Fantastic service.
Kieran and Tristan, fantastic service. Nothing too much trouble, and explained everything to us. Alex arrived first and explained everything as well.
Sharon, Clwyd
Posted on 31/08/2018
, work completed 31/08/2018
Recommended
My review
Great customer service. Thank you all.
Gina, Shropshire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Brilliant job
Yes we were all very happy with UK Leisure Living, they did have a lot of problems getting into the back, but they done it. They also very kindly put the gazebo over. Highly recommended.
Wendy, Clwyd
Posted on 26/08/2018
, work completed 26/08/2018
Recommended
Prompt & professional.
Prompt delivery. Fitter very efficient, explained everything very well.
Posted on 24/08/2018
, work completed 24/08/2018
Recommended
Fantastic
Fantastic service. Everything explained in detail. Very happy with the spa and installation.
Lance, Gwynedd
Posted on 22/08/2018
, work completed 22/08/2018
Recommended
My review
Arrived on time as agreed. Good communication by installation team. Helpful staff. Very happy with product.
Which? Trusted Traders Consumer
Posted on 20/08/2018
, work completed 20/08/2018
Recommended
Professional
Very professional and friendly. Would strongly recommend to family and friends.
Louise, Clwyd
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
My review
Fred, Cheshire
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
Very professional
A very helpful company spent a long time with us to explain how to look after your hob tub. Delivery was on time and very professional good service all round.
Gary, Clwyd
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
My review
Excellent service from start to finish.
Alison, Clwyd
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Happy
Friendly and helpful staff. Nothing too much trouble. Happy customers!
Dylan, Clwyd
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Excellent service
From the minute I walked into the showroom their professionalism shone through. The guy Dan was very knowledgeable and when I said what I wanted from a tub he was able to direct me to several that met my spec and when I said I wanted the tub earlier than the usual delivery date he made the calls to ensure I got it sooner. I was kept informed of progress and the sales team phoned on day of delivery. lads arrived promptly worked efficiently, polite and very professional. Excellent service all round will highly recommend.
Ginny, Clwyd
Posted on 12/07/2018
, work completed 12/07/2018
Recommended
My review
Fantastic service, thank you.
Mark, Clwyd
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Fantastic service
Fantastic service, so very professional & friendly. Best customer service I have experienced. Thanks all.
Which? Trusted Traders Consumer
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
My review
Nick, Clwyd
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Professional & courteous
Tristan and Kieran arrived on time and have been very professional and courteous. Set up in good time and clearly explained.
Sara, Gwynedd
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Prompt and everything done perfectly.
Really impressed, top service!
Sian, Clwyd
Posted on 04/07/2018
, work completed 04/07/2018
Recommended
Excellent service
Excellent service from the two men who delivered the hot tub.
Lesley, Clwyd
Posted on 29/06/2018
, work completed 29/06/2018
Recommended
Very professional service
Supply and install spa, service was very professional and polite. Explained controls on site and service available. Would highly recommend install and sales team.
Which? Trusted Traders Consumer
Posted on 29/06/2018
, work completed 29/06/2018
Recommended
Great company
From start to finish, everything went smooth. The tub was delivered on time and the installation team was efficient. I would not hesitate to recommend UK Leisure Living and I am delighted all round. 5 Stars!!
Barry, Gwynedd
Posted on 13/06/2018
, work completed 13/06/2018
Recommended
Excellent service
Excellent service, great communication, friendly staff.
Richard, Gwynedd
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
Staff friendly & helpful
Very good company - all staff friendly & helpful. Everyone does what they say.
Mike, Clwyd
Posted on 07/06/2018
, work completed 07/06/2018
Recommended
Prompt, professional and helpful
Turned up exactly on time. Worked hard and tidily. Demo was good but was the little tips that were not in instructions that were most helpful.
Posted on 29/05/2018
, work completed 29/05/2018
Recommended
Excellent service
Very happy. Excellent service and delivery of our hot tub.
Kevin, Clwyd
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
Great job guys well done
Every contact I had with the company was professional, knowledgeable and friendly. Things were done as promised and always on schedule. If you are looking to buy a hot tub in the North Wales area. These guys will take good care of you.
Bryon, Clwyd
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
Good service.
On time, sorted problems quickly and good product.
June, Gwynedd
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
My review
Delivery was on time and was efficient, staff were helpful and instructive. Explained everything to me and were patient with getting the tub through the door into the summer house. I would fully recommend this company.
Posted on 02/03/2018
, work completed 02/03/2018
Recommended
Polite & helpful
Great job done. Fully explained on how tub is to be used and maintained very polite and helpful thanks guys.
Posted on 02/03/2018
, work completed 02/03/2018
Recommended
Excellent service.
Very happy with the service we have received, both with sales and fitting. Thank you.
Which? Trusted Traders Consumer
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
Top Job
This company is a very knowledgeable and efficient outfit. They did what they said were going to do, when then they said they going to do it. I have recommended this company to 2 of my friends already - and will continue to do so.
CVERNON, Wales
Posted on 15/02/2018
, work completed 15/02/2018
Recommended
Very Good
UK Leisure Living were very good. They did what they said they were going to do and did it very efficiently.
MrB, North Wales
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
Very good
Excellent service. Great lads. Very helpful.
Geoff, Gwynedd
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Brilliant job
Excellent company to do business with excellent workmanship.
Lee, Clwyd
Posted on 30/11/2017
, work completed 30/11/2017
Recommended
Brilliant job.
Professional service, polite, pleasant workforce. Excellent job.
Dominic, Clwyd
Posted on 10/11/2017
, work completed 10/11/2017
Recommended
Excellent!!
Fantastic team. Could not have asked for more. Would definitely use again.
Lowri, Clwyd
Posted on 09/10/2017
, work completed 09/10/2017
Recommended
Brilliant
Amazing hot tubs. Lads were very helpful in making me understand the hot tub and chemicals. Very happy.
Callum, Gwynedd
Posted on 05/10/2017
, work completed 05/10/2017
Recommended
Professional and comprehensive
The folks from Leisure Living were absolutely fantastic. Friendly, helpful and really knowledgeable. Delighted to be going with a local company who care about great customer service.
Gavin, Gwynedd
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Very efficient and friendly service.
The team turned up on time, put the tub on pre-built base, and put together during the day. Full instructions regarding operations given. Highly recommend!
Paul, Clwyd
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Very Happy
Happy from buying to phone call to service. 5 star all the way and highly recommended.
Sarah, Gwynedd
Posted on 07/09/2017
, work completed 07/09/2017
Recommended
Excellent Service
Excellent service, no problems, very pleasant and helpful staff.
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Excellent service
Very helpful service, did exactly as requested, couldn't be more pleased. Thank you.
Posted on 25/08/2017
, work completed 25/08/2017
Recommended
Very happy
Brill service, very happy with customer service and my new hot tub, kids are going to love it.
James, Gwynedd
Posted on 11/08/2017
, work completed 11/08/2017
Recommended
Excellent service
Excellent service, fast, easy to deal with.
Anwen, Powys
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
My review
Brilliant service. Thanks.
David, Gwynedd
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Really helpful
Found all staff members really helpful and the installation was much quicker than expected.
Posted on 02/08/2017
, work completed 02/08/2017
Recommended
My review
Bethan, Gwynedd
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Excellent job
Extremely helpful, punctual, very polite, got the hot tub in very quickly, also very patient explaining everything.
Mary, Clwyd
Posted on 27/07/2017
, work completed 27/07/2017
Recommended
Prompt & Friendly
Arrived on day promised, hot tub setup & demonstrated
Jamie, Clwyd
Posted on 23/07/2017
, work completed 23/07/2017
Recommended
My review
Graham, Clwyd
Posted on 18/07/2017
, work completed 18/07/2017
Recommended
Great communication
Excellent sales person. Communication great. Great product.
Tim, Gwynedd
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
Great job.
Simon, Clwyd
Posted on 13/06/2017
, work completed 13/06/2017
Recommended
My Review
Posted on 26/04/2017
, work completed 26/04/2017
Recommended
Very pleased
Purchased the hot tub on Saturday. It was delivered within the week. Had everything explained and set up for me! Great service especially for someone who has never had a hot tub before!
Nicola, Clwyd
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Very good service
Very good service. Efficient and friendly.
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
My review.
Very professionally handled by the delivery personnel who were very pleasant and helpful.
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Excellent service
Very impressed with service received.
Posted on 24/02/2017
, work completed 24/02/2017
Recommended