Endorsed by Which?

UK Stairlifts

4.9

45 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2020

About

Driven by our excellent reputation

Over the last 10 years we’ve built up a reputation for outstanding customer service and after sales support because we only use the best products on the market and offer a “no quibble” guarantee for a minimum of 2 years. Our aim is simply to offer you a high quality service and value for money, and it all starts with a brief phone conversation with one of our specialist staff. We offer a range of products designed to meet our customers needs that includes quality new, used and reconditioned starilifts, all manufactured by the world’s leading brands; including

* Stannah

* ThyssenKrupp

* OTO

Our engineers attended training workshops with OTO and report back that they are of the highest quality they have seen.

Buy any reconditioned stairlift from UK Stairlifts and we will offer a full 2 year “no exclusions” warranty and 3 years on any new product.

We can provide after care service and maintenance packages ranging from service only to a full re-warranty pack

What we do

  • Disability and mobility

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
45 reviews
Customer Service
5.0
Quality
4.8
Value
4.8
Sort by
Supply and installation of straight stairlift
Customer Service
Quality
Value
The whole process from visit to obtain quotation followed by installation was carried out in a timely manner and done with complete faith in this company.
Customer in West Yorkshire Posted on 30/01/2020 , work completed 28/10/2019
First class job speedily completed
Customer Service
Quality
Value
Scott came twice to check if our property was suitable for a stair lift, even bringing a chair to ensure it would fit correctly following my wife's broken ankle and the urgent need to access the upstairs of our house. There was no sales pressure from Scott and all the details etc of the work to be carried out were provided without delay. Scott fitted the stairlift in very tight timescale. I would recommend this company for its outstanding customer service.
Customer in West Yorkshire Posted on 09/01/2020 , work completed 07/01/2020
Great stairlift installer
Customer Service
Quality
Value
Scott came and did a detailed survey at the beginning of November. It was in no way pressured, no special offers etc.. He was very reassuring. He recommended a bespoke system which was important as there was a lot of furniture to work round. One visitor who quoted for the same job told us some furniture would have to go. This proved to be unnecessary. Installation was on 28th November well withing the time quoted. Scott and Max arrived punctually and proceeded to work quietly without fuss. They left no mess and did exactly what they said they would. They estimated 3 hours, and that was what it was. They were considerate and courteous. After all the work was completed, everything was cleared up and taken away-you would not know they had been. No damage at all to the decor or furnishings was done. Scott took time to demonstrate the stairlift's use and would not leave until he was satisfied that we could use it safely. We were so impressed with their professionalism. Thank you so much Scott.
Customer in West Midlands Posted on 03/12/2019 , work completed 28/11/2019
My review
Customer Service
Quality
Value
Serviced and replaced bannisters on my stair lift. They were on time, very courteous and the price was as quoted. Jon completed with in 1/2 hour.
Alan, Tyne and Wear Posted on 11/09/2019 , work completed 11/09/2019
Prompt and professional
Customer Service
Quality
Value
Stairlift fitted on time and at agreed price by a friendly engineer who took trouble to explain the working in great detail and did all work in a professional manner.
Vernon, Avon Posted on 30/08/2019 , work completed 30/08/2019
Bought and installed stairlift
Customer Service
Quality
Value
UK stairlifts engineer was punctual and courteous. It only took 3 days from the first inquiry to the stairlift being installed. The engineer was very helpful and explained in detail haw to use the equipment. A two year warranty (parts and labour) was included. Overall a very good service.
Customer in Hampshire Posted on 23/08/2019 , work completed 22/08/2019
Stairlift fittings
Customer Service
Quality
Value
Excellent, no pressure sale, neat and clean work, pleasant fitters. Would recommend to any friends/family requiring a stairlift.
Christine, Essex Posted on 15/08/2019 , work completed 15/08/2019
Stairlift
Customer Service
Quality
Value
UK Stairlifts staff, have been considerate and helpful from the time I first contacted them. They answered my questions, arranged a time suitable to me & installed the lift. They arrived on time & cleared up after themselves . he left lives up to the standards of the staff who installed it - I shall be more then satisfied. Thank you
Mary, Cleveland Posted on 08/08/2019 , work completed 08/08/2019
Excellent service.
Customer Service
Quality
Value
Excellent service. Scott was quick to respond and very helpful. He worked tidily. Found the problem, explained things and repaired and replaced the chair lift, so it was working well again. Very impressed with his high work ethic.
Annette, Dorset Posted on 24/07/2019 , work completed 24/07/2019
Efficient manner
Customer Service
Quality
Value
Work done by Scott was done to a efficient manner. Also very tidy as well.
Lilian, Cambridgeshire Posted on 17/05/2019 , work completed 17/05/2019