Universal Plastering Ltd

Without a doubt Gezim and his team are the best tradesmen I have dealt with during the refurbishment of our flat in Upper Sydenham. They delivered absolutely first-class work, and I only wish I had known about them earlier on in the project, I have no hestiation in recommending them and I will certainly be using them again. For me, three main areas set the team apart from the rest: Firstly, the quality of the work was exceptional, everything was completed to the highest standard, the attention to detail and quality of the finish was a joy to behold. Our kitchen has been transformed from a bit of a dump with crumbling walls to a clean, beautiful space. Special shout out to Joni & Fredi! Secondly, communication and customer service was impeccable, Gezim managed the project brilliantly, keeping us informed and working around our needs, and all the team were so professional, friendly and helpful, always ready to answer any questions and take time to explain things. Finally, I was so impressed with the respect that was shown for our home - something we haven't experienced with other firms - the site was kept clean and tidy and left immaculate, franky cleaner than the state they found it in! All in all, I would highly recommend Universal for any domestic building or refurbishment work. They seem to me to be the ideal team: big enough to offer a complete service but small enough to keep the personal touch and attention to detail that makes a real difference. Recommended!

Universal Plastering (in names...Joni, Gezim and Fredi) did my new wood floor, replacing the old, damaged one. The best floor ever, with so much work involved...awkward layout, not a single 90-degree angle. I am sure that would be torturous work for anyone, but not for Joni. Smiles on his face, politeness as part of his nature, he made all the work look easy. On-time, to the highest standard, the guys did additional work (decorating some areas they thought would look better - and they were right). And all that with no additional cost to me. Absolutely fantastic company, would and will recommend them to anyone. I enjoyed the ease they worked with that I am already contemplating more projects to do in my flat (they do it all)...with them, of course!

Myself and My partner are both very happy with the works carried out at our new flat. Universal plastering were a pleasure to deal with from start to finish. Excellent quality work and incredibly helpful throughout the process. As a fellow tradesman I can verify these guys are the real deal.

We were very happy with the work by Gezim's team. Work was completed on time, at the price agreed and to a high standard. Gezim also provided a lot of information and advice upfront. We also used their decorator subsequently who was also very professional.

This is the second time we have used the team after their fantastic work on our kitchen at the start of the year. Amazing full bathroom remodel including electrics, plumbing, plastering, tiling and painting. The bathroom looks like it belongs in Chelsea/Kensington. The quality of service, professionalism and dedication the team bring to their work puts you at ease and they are a pleasure to work with. They are go above and beyond to leave you happy with the outcome and the biggest compliment I can pay them is that they care about your project as much as you do. We cannot recommend them highly enough and will definitely have them back for the next project soon.

Gezim and the team are very reliable, tidy and quick in their work, the job was completed before my expectations, highly recommended.

Gezim and his team replaced a ceiling in a bedroom which had partially fallen down following a leak in the bathroom above. They completely replaced the ceiling, plastered all the walls and redecorated the room. The work started at the agreed time and was completed on schedule. They were excellent at protecting the rest of the house from dust when doing the works and cleaned up thoroughly at the end of each day. We are really pleased with the work they have done and would definitely use them again in future.

Works to install new insulation and plasterboard to bedrooms along with new electrics. Works to install new bathroom, underfloor heating, fully tiled, installing plumbing and sanitaryware. The works were carried out on budget and on time. The team had to work around us WFH during the pandemic. They managed noise and dust well in between meetings and classes. They considered each detail and offered us options from their experience in a friendly, no fuss manner. Trickier details needed careful discussion and mock ups so all understood the preferred approach. Finishing is high quality. Attention to detail is high quality. The handover to scale back and clean down is high quality. The initial meeting involved a walkround at a time to suit us. We shared our notes and a detailed price was returned. Invoicing is fair and in line with progress of the works, labour and materials. They go to the extra mile to source special products. Any problems or defects were dealt with in a friendly manner and swiftly - and actually resolved issues really well. A good all round builder for domestic works with good builderswork, electrical, plumbing and great finishing. Friendly, enthusiastic. Nice people to have around. They keep dust and rubbish to a minimum. Set up and tidy up each day. Which is really important for our wellbeing.