Endorsed by Which?

Up To Scratch

5.0

61 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Tamworth's longest established Independent Fully Mobile Smart Repairer.

We carry out bumper repairs and scuffs, car scratches, alloy wheel repair / refurbishment, car dents (paintless dent removal), small car body/accident repairs, paint touch ups, garage bodywork, vandal and key scratches,at a location convenient to you.

We cover Staffordshire and Warwickshire and parts of Derbyshire and Leicestershire, including: Burton Upon Trent, Birmingham, Sutton Coldfield, Walsall, Solihull, , Tamworth, Lichfield, Cannock, Hednesford, Brownhills, Rugeley, Coalville, Ashby-de-la-Zouch, Hinckley, Swadlincote, Atherstone, Nuneaton, Bedworth.

Now in its 21st year of trading, and with many thousands of very happy customers, Up To Scratch continues to offer a first class service and enjoys an excellent reputation for its quality workmanship and excellent customer service.

If you have :

Www.bumpedmycar.com

get in touch!

Remember

"Good Work Is Not Cheap, But Cheap Work is not Good"

What we do

  • Alloy Wheel Refurbishment

  • Car sprayers

  • Car repairs, servicing and MOTs

    • Car body repairs
  • More Services

    • dent repair
    • bumper repair
    • mobile car repairs
    • scratch repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Outstanding work
Customer Service
Quality
Value
James did an awesome job fixing the scratches and dents on my car today. Super friendly, came to my place, and it looks brand new—highly recommend!
Customer in Warwickshire Posted on 19/05/2025 , work completed 19/05/2025
Excellent bumper repair
Customer Service
Quality
Value
A couple of weeks ago, James repaired our rear bumper, which had been scraped in a car park. He kept us notified of his schedule, arrived accordingly and set to work. He was very pleasant and easy to work with. Most importantly, he was very thorough, attentive to detail and did an amazing job. It's almost impossible, even if you know what you're looking for, to see the repair. He also repaired a crack that I hadn't noticed, for no extra charge.
Customer in West Midlands Posted on 01/05/2025 , work completed 23/04/2025
On time, professional & work completed to high standard
Customer Service
Quality
Value
Damage to front wing & scratches down nearside of car. James completed the work on my drive to a more than acceptable standard. Wouldn't hesitate to recommend him based on his professional approach and standard of workmanship.
Customer in West Midlands Posted on 17/09/2024 , work completed 16/09/2024
Fixing a scratched wing whilst the car was on my drive
Customer Service
Quality
Value
James turned up on time and did an excellent job whilst the car was on my drive. Couldn't see the repair, excellent job.
Customer in Staffordshire Posted on 25/06/2024 , work completed 25/06/2024
The trader replied (on 22/07/2024)
Thank you for your kind review! It's very much appreciated, especially as I don't advertise, so it's always helpful for other people to make a qualified choice when deciding who to use for their repairs! It was lovely to meet you both and your newborn little girl!
Great friendly service
Customer Service
Quality
Value
James did an excellent job repairing our scratch with out unusual car paint colour. It looks perfect. He was also great at communicating before, during and after that appointment. We were very happy with his service and definitely recommend him to anyone.
Customer in Staffordshire Posted on 19/06/2024 , work completed 19/06/2024
The trader replied (on 22/07/2024)
I think I responded to the wrong customer when I congratulated you on the birth of your little girl! Sorry for the confusion! Many thanks for your custom. It's very much appreciated
Great professional job
Customer Service
Quality
Value
The job was to repair two lots of scratches to the bodywork front and rear of my beloved mini. James was very friendly and helpful and did a thoroughly professional job. My five year old car looked like new and I am delighted and relieved. James charged the amount that he had quoted. We would definitely recommend James and Up to Scratch to anyone.
Customer in Warwickshire Posted on 03/05/2024 , work completed 03/05/2024
The trader replied (on 22/07/2024)
Always a pleasure work on a mini! My favourite car!
Quality Service
Customer Service
Quality
Value
I had call to use Up To Scratch which was recomended to me by another of my local heroes Dave the dent. I was so pleased with how I was made to feel important although my job was very small compared to most jobs we need doing. The part was painted and I can't tell the difference between the original paint and the newly sprayed part. The whole process was absolutely fantastic and I will now be using Up To Scratch for all my needs and recomending the service to all my friends and collegues. Thank you so much for looking after me James you are a real gentleman.
Customer in Staffordshire Posted on 01/05/2024 , work completed 29/04/2024
The trader replied (on 22/07/2024)
Very kind words! Many thanks for your custom
Should be everyone's "go to" for all dents and scratches
Customer Service
Quality
Value
My wife and I have used Up to Scratch for many years. James is always prompt, courteous and very good at what he does. I had a really bad dent and scratches along my car's rear offside wing, following my careless encounter with a metal post ! James worked his magic on dent and scratch removal, followed by a spray of paint...... And it now looks as good as new and no one would know it was ever damaged ! I strongly recommend Up to Scratch for anyone requiring car bodywork repairs.
Customer in Staffordshire Posted on 28/08/2023 , work completed 23/08/2023
Gild Vitra Cross
Customer Service
Quality
Value
Excellent work. I would recommend James to anyone who has damaged their vehicle. So knowledgeable and professional. It was a pleasure to have him carry out the work. We will definitely use him again.
Customer in West Midlands Posted on 26/08/2023 , work completed 25/08/2023
Outstanding
Customer Service
Quality
Value
James came to my home and gave me, what I considered to be a very fair price. We agreed a date and James came on that day and kept to the quoted price. The standard of his work was outstanding. James was polite and courteous throughout and worked very hard. I found the experience totally hassle free and was delighted with the finished job. Further more, James is a thoroughly nice chap and so easy to get along with. I would recommend with confidence. Thank you James.
Ernest in Staffordshire Posted on 14/06/2023 , work completed 23/05/2023
Excellent work.
Customer Service
Quality
Value
Contacted James at Up to Scratch to quote for scratch repair on 04/01/23. Received an instant response requesting detailed photos of the areas affected. Within 15 minutes had a quotation that was accepted and agreed. Due to a cancellation James was able to fit me in the following day. Due to precise detailed preparation and James’ skill and expertise, the results are immaculate. You would never know that there had been any scratches in the areas addressed. James also spotted a couple of areas that he had missed in the photos and took care of those at no extra cost. Great service. I would not hesitate to use James’ service again and would strongly recommend up to Scratch.
Customer in Staffordshire Posted on 05/01/2023 , work completed 04/01/2023
The trader replied (on 06/01/2023)
Thanks! Very kind of you. Thoroughly enjoyed looking at the Austin Healey, it was stunning! Look forward to seeing you at a car show when the weather improves!
A very thorough and professional job
Customer Service
Quality
Value
I had a dent from a car park @#%ker which was not what I needed after only bowling the car 2 days but I am really pleased with the thorough job that was done. I'd call James a perfectionist and thourogley recommended him. 5 *
Customer Doogal Posted on 02/01/2023 , work completed 02/01/2023
The trader replied (on 03/01/2023)
Thanks Paul! Most appreciated! Very kind words..
Dent
Customer Service
Quality
Value
Someone dented near side rear door that would have been expensive to repair. James skill fully disguised the dent with colour match paint making it hardly noticeable and hard to find. Providing a prompt and professional affordable service.
Customer in Staffordshire Posted on 05/12/2022 , work completed 26/11/2022
The trader replied (on 06/12/2022)
Thank you for your review!
Excellent work as usual
Customer Service
Quality
Value
Having had previous experience of James' excellent work on my car two years ago I had no hesitation in calling him to work his magic on some scratches and a broken wing mirror resulting from a too rapid reversal out of my garage. Although this was a fairly small job compared with previously it was carried out with the same expertise and thoroughness as before. James obviously takes a great pride in his work and is happy to explain the procedures involved to someone not mechanically minded.
Jane in Staffordshire Posted on 05/12/2022 , work completed 02/12/2022
The trader replied (on 05/12/2022)
Thanks for the lovely review Jane. It's a pleasure to work for you and I'm always here to help if you need anything.
James did a great job.
Customer Service
Quality
Value
James did a great job on my Moms car. He came a while ago to quote and then booked an appointment to come to my house to do the work. He kept to the quote though found a bit more work than expected and he came on time. He’s a lovely man and very hard working. His work was faultless. I’d recommend him to anyone.
Denise in Staffordshire Posted on 03/12/2022 , work completed 01/12/2022
The trader replied (on 05/12/2022)
Thank you so much for your review Denise. I hope you managed to get a good price for your car after the work.
Great repairs and lovely chap
Customer Service
Quality
Value
I found James’ company on Facebook and contacted him about repairing my dints and scratches ready to send my lease car back. Communication was amazing from start to finish, he sent all the information about what would need doing to get through the inspection. I took my car to James property and met his lovely wife too both were very welcoming and my car looked gleaming by the end of it!! Highly recommend thanks a lot
Customer in Staffordshire Posted on 29/11/2022 , work completed 28/11/2022
The trader replied (on 05/12/2022)
Very much appreciate your kind words. Always happy to help if I can.
Rear bumper both Corners - scuffs and scrapes
Customer Service
Quality
Value
Great communications from start to finish. James came to my house and carried out a great job on the drive. He even plastic stitched a small crack in the bumper and blended the paint beautifully. Job carried out with attention to detail and in a cheerful and professional manner. Thanks for a job well done Highly recommended
Customer in Staffordshire Posted on 11/11/2022 , work completed 11/11/2022
The trader replied (on 05/12/2022)
Thoroughly appreciate your kind words! Thank you very much indeed!
Nearside front bumper and offside rear bumper repaired/painted
Customer Service
Quality
Value
Very pleased indeed. I can't fault the quality of the work done for just over half the price a bodyshop quoted. Great communication and a very pleasant guy too.
Paul in Staffordshire Posted on 02/11/2022 , work completed 02/11/2022
The trader replied (on 05/12/2022)
Thanks Paul, that's very kind of you to say.
Awesome job
Customer Service
Quality
Value
James is a really nice guy and friendly, he came to sort some damage my lad had caused to his rear bumper of his corsa. James came well prepared and done the job to perfection, area he treated looks car showroom finish. Price was veey good to. Highly recommend james
Customer in Staffordshire Posted on 12/09/2022 , work completed 12/09/2022
The trader replied (on 13/09/2022)
Thanks, really appreciate your kind words. Glad to have helped your son get his car back Up To Scratch! Best wishes James
Outstanding job by a quality professional
Customer Service
Quality
Value
After discovering my car had been damaged whilst parked, I came across James’ page on Facebook where I could WhatsApp him for a quote. James replied extremely quickly with not only a very reasonable price, but he could complete the job outside my home. When he arrived he was lovely and helpful going above and beyond to complete the job to a professional standard, which has left my car looking brand new. Would recommend again and again.
Amy in West Midlands Posted on 20/07/2022 , work completed 15/07/2022
The trader replied (on 13/09/2022)
Thanks for the lovely review! Very much appreciated.
Super service good price too
Customer Service
Quality
Value
We got in touch with James to get a price for a bad scratch and dent on my daughters car, after visiting a few body shops who quoted us in excess of £800 It was a relief when we had an affordable quote and booked in the date for repair work Communication was great and he arrived promptly and completed the job perfectly I would definitely recommend to use his services He was professional and carried out the work to a very high level
Customer in Staffordshire Posted on 27/06/2022 , work completed 27/06/2022
The trader replied (on 02/07/2022)
Thank you for your kind review! But more importantly, thank you the copious supply of coffee! Best wishes James
Scratch repairs
Customer Service
Quality
Value
Friendly prompt service, competitive price, after completion you wouldn’t even know I’d misjudged the wall at the end of my drive!
Customer in Staffordshire Posted on 11/06/2022 , work completed 10/06/2022
The trader replied (on 02/07/2022)
Thanks so much for your kind words. Best wishes James
Excellent job…Again!!
Customer Service
Quality
Value
James is a truly great professional. He is flexible but always punctual. The actual work is amazing. James is quick, efficient and affordable. I would recommend James all day long.
Customer in Staffordshire Posted on 08/06/2022 , work completed 08/06/2022
The trader replied (on 02/07/2022)
Thanks Keeley.... Very much appreciate your kind review Best wishes James
Repair to bodywork.
Customer Service
Quality
Value
James completed the work as scheduled and within the original estimate. Good advice is given on additional repairs needed, and a number of other small repairs were completed at no extra cost. Friendly and reliable service.
Customer in West Midlands Posted on 12/05/2022 , work completed 12/05/2022
The trader replied (on 02/07/2022)
Thanks so much for your kind words Best wishes James
Excellent professional work
Customer Service
Quality
Value
James has done a number of jobs for me and always friendly and polite and professional he has also done a fantastic respray of my sisters front wing highly recommend.
Customer in Warwickshire Posted on 04/05/2022 , work completed 01/04/2022