Endorsed by Which?

Rehome

4.8

131 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Rehome, the Kitchen, Bedroom, Bathroom outlet, is the UK's leading buy/sell platform for pre-installed luxury kitchens and home fitted furniture. We offer a comprehensive and unique sales service, including professional photography, survey and removal/delivery.

Our Which? Trusted Trader removal service was developed to meet the need for professional 'know how' when dismantling a pre-installed kitchen as most builders do not have the necessary skills to safely remove/dismantle . All too often non specialist removal can result in avoidable damage which is rarely comprehensively insured.

Our specialist removal teams cover the whole of the UK and have a wealth of knowledge/expertise to undertake kitchen cabinet and worktop removal including (but not limited to) bespoke fitted kitchens requiring joinery experience, specialist cabinetry including glass doors, all worktop types incl. Stone, Corian, Concrete as well as appliance removal . Your kitchen will be in safe hands.

What we do

  • Kitchen fitters

  • More Services

    • removal
    • disassembly of kitchens
    • dismantle

Customer reviews

Why you can trust these reviews

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4.8
131 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Dreadful experience
Customer Service
Quality
Value
A thoroughly dreadful process. Very poor account management and hopeless communication which ended up in very significant financial loss as a result. Others may have had a better experience but I had a terrible one and it cost me a fortune.
Customer in Greater Manchester Posted on 21/08/2019 , work completed 15/07/2019
The trader replied (on 23/08/2019)
Thank you for leaving your review, although we are surprised and disappointed that you have left negative feedback relating to our account management and communication. We pride ourselves on offering excellent customer service and I am sorry that on this occasion we did not meet your expectations. With regards to your complaint re our management of your sale, it is unfortunate that sometimes we do get things wrong. In your case we had a member of staff who left halfway through your journey with us which caused some communication errors. Whilst unavoidable and unpredictable, we appreciate your feedback and will investigate this fully. On a positive note, we sold and dismantled your kitchen as agreed, saving it from being needlessly dumped into landfill. We do realise you had hoped for a higher sales price, however, valuing a used item is not an exact science and sometimes price reductions are necessary, we always advise our sellers to factor this in at the start to fully manage expectations and avoid disappointment. Kind Regards. Rachael Taylor - UKE Operations Manager
Good service
Customer Service
Quality
Value
Good friendly service from the team. Arrived promptly and tidied up after they’d dismantled the kitchen. But a note of caution - they took some of the appliance fixings in error which we still needed. The company reimbursed for the cost of the replacement but a hassle not needed. And, despite all the pre-visit info, not one mask worn.
Customer in East Sussex Posted on 08/03/2021 , work completed 07/01/2021
The trader replied (on 15/03/2021)
Hi Susan, thank you for leaving your review... I appreciate the comments you have made and have looked into the issues noted. I have seen that a couple of fixing kits for the appliances weren't detached when we dismantled. We fully acknowledge that this was an error made by the dismantle team and one that we rectified as quickly as possible. As this hasn't happened before I have also updated our dismantle procedure as a lessons learnt so this doesn't happen again. Thank you for your patience with this. I was concerned to read your comments re masks not being worn. We have a very strict work instruction re COVID Safety and I have addressed this with the team immediately. As with all our visits, you will have received a COVID briefing when the team arrived. We advise all sellers and none UKE staff to remove themselves from the areas the team are working in as quickly as possible to reduce risk to everyone. Masks are mandatory at all times, however, I can understand when working manually, lifting and moving very heavy items, they are extremely restrictive for the wearer. As I wasn't present, I cannot confirm if this non compliance was for a short period of time or not, however, I have reiterated your concerns and confirmed this is not acceptable for any reason. Thank you for bringing this to my attention. Warm regards Helen Lord, UKE Founder
Quick careful and considerate
Customer Service
Quality
Value
Team of 4 arrived on time. They unloaded quickly. Were very careful to avoid damage. And checked with us that they were putting units precisely where needed. And they were very good about getting a large larder up a flight of stairs. Highly recommended
Customer in Posted on 23/01/2024 , work completed 22/01/2024
Kitchen Dismantle
Customer Service
Quality
Value
Kitchen Exchange dismantled my kitchen. Three-man team worked well together. Pleasant and polite group of guys. Communicated to me by mobile phone in advance to advise ETA at my house. Began work immediately on site, clearly knew what they were doing and were equipped with appropriate tools. Made clear to me what they were doing and kept full photographic record of each unit they worked on. Careful to minimise any damage to kitchen or walls. Worked diligently for around 2.5 hours and left.
Customer in Darlington Posted on 11/10/2019 , work completed 10/10/2019
The trader replied (on 16/10/2019)
Thank you for the wonderful feedback. Our dismantle team endeavour to communicate with our customers when they will be arriving on site as we don't want people sitting around waiting for our team to arrive. We appreciate our customers have busy lives. Highly skilled at what they do, our teams carry a variety of specialist tools which enable them to remove a kitchen carefully so that it arrives at your purchaser in the best possible condition. Not only do we photograph every unit in your kitchen during dismantle but also again when it is delivered to the purchaser. This is apart of our commitment to protect both our buyers and sellers throughout their journey. Thanks again for your feedback, it's much appreciated. Kind Regards. Rachael Taylor. UKE Operations Manager
Great job
Customer Service
Quality
Value
Keith, Wes & Scott (The A Team) did a first class job yesterday removing my kitchen. They were highly professional, clean & tidy & couldn’t have been more helpful. In addition they removed everything including all granite upstands & splashbacks without breaking. Highly recommended.
Customer in Cheshire West and Chester Posted on 10/10/2019 , work completed 09/10/2019
The trader replied (on 16/10/2019)
Thank you for your review. We like to think that all our dismantle teams are A teams but I know Keith, Wes and Scott have claimed that title for themselves! I'm glad they did such a fantastic job for you. Upstands and splashbacks are extremely difficult to remove without breakages but our teams carry a variety of specialist tools which give them the best possible chance of removing them without damage. I will share your feedback with the team, they really appreciate customer feedback. Thanks again for the recommendation. Kind Regards. Rachael Taylor. UKE Operations Manager
Kitchen Dismantle
Customer Service
Quality
Value
The kitchen dismantle team informed us in the morning when they were arriving and worked independently the whole day. They took great care with the units and we felt whoever had bought them should be very happy with their new kitchen.
Customer in Wokingham Posted on 08/03/2021 , work completed 19/02/2021
The trader replied (on 09/04/2021)
Hi there, apologies for my late response! Thank you so much for taking the time to leave your review. I am delighted to report your buyer was extremely happy with their 'new' kitchen. Professional dismantle is a key requirement of our entire service. It is pivitol to customer satisfaction. It is fantastic to know that our team worked diligently in your home. warm regards Helen Lord, UKE Founder
Totally professional
Customer Service
Quality
Value
We contacted Used Kitchen Exchange when we were planning installing a new kitchen and wanted to find a home for our existing kitchen, which included many good as new appliances. They took care of everything from photographing, displaying on their website and also arranged for the kitchen to be professionally removed. The kitchen sold within 2 weeks. They were able to coordinate dates with us and the purchaser to ensure a smooth removal in time for our new kitchen installation. The removal team were excellent, hard working, meticulous and clean and tidy. A very professional job.
Which? Trusted Traders Consumer Posted on 07/06/2018 , work completed 07/06/2018
Used Kitchen Exchange were extremely helpful and guided us through the selling of our kitchen seamlessly.
Customer Service
Quality
Value
Used Kitchen Exchange were extremely helpful to work with and their dismantling team were quick, efficient, clean and professional. We were very satisfied with their work and also with the communication throughout the whole selling process. Thank you!
Customer in Gloucestershire Posted on 22/07/2020 , work completed 13/07/2020
Professional and efficient service
Customer Service
Quality
Value
The Used Kitchen Exchange dismantle team were fast, professional and efficient. Even though the team were unable to attend on the Friday originally booked because of Covid19 issues they kept me completely in the picture and were able to come on the following Monday. The team worked well together and dismantled our old kitchen in no time at all, they were very careful with the furniture and indeed with the room itself and left it tidy. A great team.
Customer in Cambridgeshire Posted on 28/01/2021 , work completed 11/01/2021
The trader replied (on 15/03/2021)
Thank you for leaving this review and your patience and understanding re the move in dates. The last 12 months have been an incredible challenge for everyone and your flexibility is much appreciated. I am delighted you were happy with our service and thank you for taking the time to write about it. Warm regards Helen Lord UKE Founder
Used Kitchen Exchange
Customer Service
Quality
Value
We found the kitchen exchange through our kitchen installer would suggest the site. The overall service is really good and makes the process of selling a kitchen effortlessly. The photographs and listed were all arranged quickly. Used Kitchen Exchange deal with the offers and once sold arrange fitters to dismantle the kitchen. The team who dismantled the kitchen were decent and well organised. My only negative is the high commission but we knew this was the case and the circumstances of wanting a relatively quick sale worked for us. Overall a really good experience.
Customer in York Posted on 27/06/2021 , work completed 10/06/2021
The trader replied (on 07/08/2021)
Thank you for feedback and I appreciate your comments. We believe that our comprehensive service not only adds value and ensures a higher sales value , we also greatly minimise risk to both buyer and seller. Each kitchen sale and home is unique, and it is vital we visit your property to assess for re-sale as well as professional dismantle. Kitchen dismantle is a large part of reducing this risk and is the best way to ensure that we gain the right result. Thank you for taking time to leave your review. This is much appreciated. Warm regards Helen Lord, UKE Founder
Very satisfied
Customer Service
Quality
Value
They undertook the sale and removal of my old kitchen. The work was undertaken on schedule and extremely efficiently
Which? Trusted Traders Consumer Posted on 12/04/2018 , work completed 12/04/2018
Hassle Free-excellent service
Customer Service
Quality
Value
From start to finish I was kept informed and told exactly what to expect. The office staff, Mark and then Siobhan kept me informed every step of the way. The professional photographer took photos then my kitchen was advertised. Much to my surprise, it was sold very quickly at an excellent price. My kitchen had been very expensive and was still in good condition, so the thought of dumping it seemed wrong. I was so pleased to be told about Used Kitchen Exchange. The team who dismantled my kitchen did so carefully and professionally. I received a phone call from them the evening before and when they were close by. They arrived on time and worked non-stop until the kitchen was out and they were on their way back. They took photos throughout, that they explained to me, were going to be available to the buyer so she could see how the kitchen was dismantled. Yes, Used Kitchen Exchange take quite a large percentage as fees, but it was well worth it and we ended up with quite a sum that would have otherwise been in the skip.
Denise Posted on 20/11/2019 , work completed 18/11/2019
Excellent and Fast Service
Customer Service
Quality
Value
I can highly recommend the team who took out our kitchen. They arrived on time, wore masks and brought all their own refreshments. We literally just left them to it. The kitchen was dismantled quickly and carefully with the team taking photos as they went to document that there was no damage. I wouldn’t hesitate to use them again.
Customer in Surrey Posted on 03/02/2021 , work completed 20/01/2021
The trader replied (on 15/03/2021)
Lovely! Thank you for taking time to leave your review. We are extremely grateful! We pride ourselves on doing a professional job and learn from every dismantle we undertake to further improve where possible. I am delighted you chose to use our service and you were happy with the result. Warm regards Helen Lord, UKE Founder.
Used Kitchen Exchange
Customer Service
Quality
Value
My kitchen installer suggested using UKE and I was not disappointed with them. I found the company very efficient and the whole process went smoothly. The kitchen was photographed, put on the website and sold. The dismantling team telephoned just before they arrived and the kitchen was dismantled. It was stored carefully so that the buyer's team could reload the kitchen easily. I would recommend the company to anyone wishing to sell a second-hand kitchen and, disposing of a kitchen in this way, it ensures that nothing goes into landfill.
Customer in South Yorkshire Posted on 04/09/2021 , work completed 20/08/2021
The trader replied (on 26/10/2021)
Thank you so much for your review of our service. More and more people are being recommended to regenerate their unused kitchens which is fantastic news for our environment and benefits the seller/buyer financially too. Its a win win! This is an amazing review and we are so grateful to you for taking the time to leave it. Thank you. Warm regards Helen Lord, and the team at UKE
Great work, fast and efficient!
Customer Service
Quality
Value
Shaun along with his team of Colin and Darren worked hard and efficiently to complete the kitchen strip out by lunchtime. Thank you for a good job well done!
Customer in Dorset Posted on 13/04/2022 , work completed 12/04/2022
Prompt & Professional
Customer Service
Quality
Value
The team arrived on time updating their arrival time by text. They worked hard with a very difficult site as the kitchen had to be carried down two flights of stone stairs. The very large granite island was removed efficiently and then clamped safely on a trolley. I was worried that the granite around the sink could not be removed without fracturing, but it was braced along the weakest point and came out in one piece. The team know their job very well and I would certainly recommend them or even use them again.
Customer in Bath and North East Somerset Posted on 22/03/2022 , work completed 21/03/2022
Kitchen dismantle
Customer Service
Quality
Value
Very quick and smooth kitchen dismantle/remove. Thank you so much Serg, Vas and Rob for being so professional.
Customer in Hertfordshire Posted on 06/07/2024 , work completed 05/07/2024
The dismantelling service was very efficient - when Used kitchen collects your used kitche they are very reliable, courteous and with no mess or fuss
Customer Service
Quality
Value
Communication with this company is excellent - they are always on the end of the phone without having to wait to automated messages. They always get back to you and are very patient when explaining the process. I would advise anyone thinking of getting a new kitchen to consider what is going to happen to their old one. Often the cupboards are still serviceable - my customer who bought my old kitchen was thrilled to bits with it and I was very happy to know it was going to have a new lease of life and be loved again. The company carefully dismantle everything which can be extremely costly but is covered in the asking price displayed online. We didn't make a lot of money as most of the buying price went to removing it and taking it away. It's a shame to think it could have been smashed up and put in a skip - but now I am helping towards a sustainable Earth by recycling and everyone is a winner. It was well worth it just to have it taken apart and taken away to its new home! Hoping more people will think of using Used Kitchen Exchange which benefits everyone.
Hilary in Merseyside Posted on 18/09/2019 , work completed 02/09/2019
Efficient and Swift
Customer Service
Quality
Value
The team turned up at the appointed time. Our Kitchen was dismantled swiftly with minimum of fuss. The site was left in a tidy state.
Customer in West Sussex Posted on 18/08/2021 , work completed 03/08/2021
The trader replied (on 23/08/2021)
Great news!!! This is exactly how it should be. I am delighted the team were able to remove your kitchen with minimum fuss and disruption. Our pre-service questionnaire is a vital element to making this happen so thank you for completing this quickly and accurately for us. Much appreciated. Warm regards Helen Lord, UKE Founder
Efficient and Seamless
Customer Service
Quality
Value
The experience with Used Kitchen Exchange was seamless from the outset, the kitchen ended up selling for full asking price and in just a couple of weeks. We used the dismantling service that was flexible to book based on the timing of the fitting of our new kitchen and it was a really fast and efficient process. Overall we’re really pleased and would highly recommend to anybody thinking about replacing their kitchen.
Harriet in Greater London Posted on 15/06/2021 , work completed 27/05/2021
The trader replied (on 07/08/2021)
Dear Harriet, I am delighted that everything went according to plan. When a kitchen is sold through us, professional dismantle is a key part of this process. Ensuring minimum disruption to you and your home as well as making sure the buyer is happy with the kitchen they received. Thank you every so much for leaving your review here, this is very much appreciated. Warm regards Helen Lord, UKE Founder
Excellent kitchen removers
Customer Service
Quality
Value
Danny and his team did a superb job of removing our kitchen. They were quick clean and clinical in the process and I would thoroughly recommend them.
Customer in Surrey Posted on 27/06/2024 , work completed 12/06/2024
I sold my kitchen!
Customer Service
Quality
Value
I hadn’t realised this service existed, until I stumbled upon this website. I must say the experience was a pleasure. All so often these days we expect to be disappointed, but hats off to this company, they delivered everything they promised and without any fuss. No hidden charges or excuses. They were polite, attentive, on time, tidy and sold the kitchen within days. I received my money without any quibble and on the date agreed in the contract. The team that came in to deconstruct the kitchen were skilful and particularly careful with the granite, which I thought was going to be impossible to get out intact, but they did! The team worked well together and were respectful and aware of the surroundings. They left leaving very little residual damage and cleaned up well. This company answer the phone with a human and answer emails, amazing! How refreshing. I understand this is a competitive market and I think you would be hard pressed to beat them.
Customer in Kent Posted on 07/03/2019 , work completed 15/02/2019
The trader replied (on 23/08/2019)
Wow what an amazing review! Thank you. Its sad that we do so often expect disappointment nowadays but I am glad we were able to exceed your expectations. Our professional dismantle teams work hard to remove a kitchen with no damage. Many tradesmen will tell you granite worktops cannot be removed without breaking, but we have a few tricks up our sleeves! I will pass your feedback to the team directly as they love a happy customer. We believe being able to talk to a real person is important, especially as many people have never sold their used kitchen before. There are no robots here!! Thanks again, I'm so glad you stumbled across us :) Kind Regards. Rachael Taylor - UKE Operations Manager
Helpful and efficient
Customer Service
Quality
Value
We used UKE as it seemed a shame to throw out a perfectly good kitchen. They kept in touch through the process from initial contact through survey and photography to the end removal, the date of which changed a couple of times. The final amount we ended up with after costs was a little less than we’d have hoped for to be honest but we had all the facts before we began the process.
Customer in Greater Manchester Posted on 21/06/2019 , work completed 06/06/2019
The trader replied (on 22/08/2019)
Thank you for your review. You're right, it is a shame to throw out a perfectly good kitchen and thankfully yours has found a lovely new home and avoided going into landfill. Occasionally we do have to change dismantle dates as sometimes dismantles can take longer than anticipated. Unfortunately we often do not know how easily a kitchen will be removed until we begin, but we do endeavour to ensure we keep everyone updated should there be any delays. Thanks again for choosing us. Kind Regards. Rachael Taylor - UKE Operations Manager
Brilliant Concept
Customer Service
Quality
Value
So glad I found this company online. My old kitchen was in excellent condition, but just not to my taste. UKE professionally photographed, marketed and sold it within a very tight schedule. Admin guys communicated brilliantly throughout the process, via email and telephone. The team sent to dismantle, Jonathan, Kevin, Eugene and Jake, arrived only a couple of days after sale and were friendly, helpful, tidy and very efficient throughout. Admittedly after costs and commissions were taken into account I did not achieve much profit. However the cost of removal to just dump would have been considerable and mores to the point, a travesty. Thank you to all involved and a wish the company continued success!
Customer in Essex Posted on 03/10/2019 , work completed 01/10/2019
Efficient, professional, considerate and friendly
Customer Service
Quality
Value
Shaun and Daz did a fantastic job of dismantling our kitchen. Shaun communicated the arrival time beforehand and they were punctual, polite, friendly and considerate. They removed the kitchen very efficiently taking care nothing was damaged in the process and communicated any issues well. I wouldn’t hesitate to recommend them.
Customer in Nottinghamshire Posted on 13/06/2021 , work completed 11/06/2021
The trader replied (on 07/08/2021)
Perfect! Its great to hear that the kitchen we removed with minimum disruption to your home and family. This is what we strive for for 100% of kitchen dismantles. Thank you for taking the time to leave your review, much appreciated. Warm regards Helen Lord, UKE Founder