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User2 Computers (Edinburgh Computers Ltd)

Logo on white
Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:30–17:30
  • Sunday - Closed
Profile thumb user 2 logo

4.9

40 Reviews

About

User2 have been providing a full range of Computer & IT parts & services in and around Edinburgh for the last 18 years.

Onsite & in store repairs are carried out from our 2 retail outlets by highly experienced engineers. We are Microsoft Partners & Certified Refurbishers to ensure you of the best possible products & service whilst our custom build PC's use only the best quality parts. For time critical repairs, our "Fast Track" option ensures you of same day service either in store or on site. Meanwhile, business customers can take advantage of our FREE onsite appraisal for those thinking of an IT upgrade or support contract.

Services Include:-

New & Refurbished PC's & Laptops
PC, Laptop, MAC & Server Repairs
iPad, Tablet & Mobile Phone Repairs
Parts, printers, cables & cartridges
Custom build & gaming PC's
Wifi & Networking
Virus, malware & spyware removal
Data Recovery
Games Console, printer & electronics repairs
Business IT support

We look forward to helping you soon

What we do

  • Appliance repairs and servicing

  • Accessories and parts

  • More Services

    • computer
    • laptop
    • mac
    • mobile phone repairs
    • it support

Customer reviews

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Reviews summary

4.9
40 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great Job
Customer Service
Quality
Value
So grateful to get prompt and helpful assistance with a scam related issue. Excellent service and helpful staff.
Iain, Midlothian05/02/2018
The trader replied (on 19/02/2018)
Hi Iain, Glad we could help :) Kind Regards, Fraser @ User2
Prompt & professional
Customer Service
Quality
Value
Since I first went to User2 many years ago I have never gone anywhere else for computer advice and service as they have always met my expectations in every respect. I have recommend this trader to friends and family.
Catherine, Midlothian30/01/2018
The trader replied (on 19/02/2018)
Hi Catherine, It's a delight that we have always met your expectations over many years! Hope to work with you again in future, Kind Regards, Fraser @ User2
Great Service
Customer Service
Quality
Value
Great service at a fair price with User2. Frazer was very, very helpful.
Derek, Midlothian23/12/2017
The trader replied (on 23/01/2018)
Hi Derek, thanks for your very helpful feedback. We will continue to strive for excellence. Kind Regards, Fraser @ User2
Excellent
Customer Service
Quality
Value
This trader was professional, honest and helpful. Will go to them again.
Clive, Midlothian20/12/2017
The trader replied (on 23/01/2018)
Hi Clive, thanks for your honest opinion regarding our advice and services. Look forward to working with you again in future. Kind Regards, Fraser @ User2
Excellent and very prompt
Customer Service
Quality
Value
I had a problem with my HP 3520 printer, it was not working at all. User2 Computers did an excellent job in restoring the printer and also gave me full feedback on the diagnosis.
Philip, Midlothian18/12/2017
The trader replied (on 23/01/2018)
Hi Philip, Nice to hear of a printer success story as more often than not they are not worth repairing. Glad on this occasion it was possible and glad you liked the service. Kind regards, Fraser @ User2
Professional advice
Customer Service
Quality
Value
Fantastic advice on how to link my computer (digital) to an old analogue monitor. Purchased the correct wires at a quarter of the cost of a new super cheap monitor. Really helpful and informative.
Kis, Midlothian12/12/2017
The trader replied (on 23/01/2018)
Hi Kis, glad we could provide a cheaper option for you. This is what we are all about. Striving to keep money in your pocket whilst providing a dedicated, reliable service to the public. This way everyone is happy. Hope to see more of you in the future. All the best. Fraser @ User2
Impressed
Customer Service
Quality
Value
I am an OAP and on 2 occasions have used User2. Both times I was impressed by their professionalism and friendly service. Nothing is too much trouble and they make sure that I understand what they were telling me. I have no hesitation in recommending them.
Christine, Midlothian26/09/2017
The trader replied (on 06/10/2017)
Hi Christine, I remember you coming into the shop, I think on the second occasion. You were a delightful young lady to deal with and personally I think its great that we can assist customers from all walks of life in a way that they can understand. This is what we're all about here at User2 and we thank you for letting us know that we're doing this effectively. Look forward to working with you closely in the future, Kindest regards, Fraser and the team @ User2
Quick, polite, effective.
Customer Service
Quality
Value
The gentleman who attended me was knowledgeable and effective, and was able to sort my problem very quickly.
Anon11/09/2017
The trader replied (on 06/10/2017)
Thank you sir/madam for letting us know how we're doing. Glad we could assist you effectively and glad your issue was resolved. All the best for the future, Fraser @ User2
Honest Trader
Customer Service
Quality
Value
Faulty iPad program issue, resolved with little or no cost. Recommend this shop.
Alexander, Midlothian31/08/2017
The trader replied (on 06/10/2017)
Hi Alexander, Thanks for your feedback! Look forward to seeing you in store again in the future! Many thanks, Fraser @ User2
Excellent advice on many occasions
Customer Service
Quality
Value
I have used User2 on many occasions for my computer issues, and I have always found them to provide excellent advice and work.
Philip, Midlothian20/07/2017
The trader replied (on 24/08/2017)
Hi Philip, Thanks for your fantastic feedback. We look forward to working closely with you again in the future. All the best, Fraser @ User2