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Trusted Traders

User2 Computers (Edinburgh Computers Ltd)

Logo on white
Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:30–17:30
  • Sunday - Closed
Profile thumb user 2 logo

4.9

48 Reviews

About

User2 have been providing a full range of Computer & IT parts & services in and around Edinburgh for the last 18 years.

Onsite & in store repairs are carried out from our 2 retail outlets by highly experienced engineers. We are Microsoft Partners & Certified Refurbishers to ensure you of the best possible products & service whilst our custom build PC's use only the best quality parts. For time critical repairs, our "Fast Track" option ensures you of same day service either in store or on site. Meanwhile, business customers can take advantage of our FREE onsite appraisal for those thinking of an IT upgrade or support contract.

Services Include:-

New & Refurbished PC's & Laptops
PC, Laptop, MAC & Server Repairs
iPad, Tablet & Mobile Phone Repairs
Parts, printers, cables & cartridges
Custom build & gaming PC's
Wifi & Networking
Virus, malware & spyware removal
Data Recovery
Games Console, printer & electronics repairs
Business IT support

We look forward to helping you soon

What we do

  • Appliance repairs and servicing

  • Accessories and parts

  • More Services

    • computer
    • laptop
    • mac
    • mobile phone repairs
    • it support

Customer reviews

Reviews summary

4.9
48 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Delivers and approachable
Customer Service
Quality
Value
I have used this trader on many occasions, explaining my problems and requirements as best I can as an elderly computer illiterate person. They have explained what was required and did it almost overnight
Harold, Midlothian26/03/2018
The trader replied (on 16/04/2018)
Thanks for you kind feedback Harold. All the best for the future. Kind Regards, Fraser @ User2
Very good and helpful.
Customer Service
Quality
Value
User2 Computers were very efficient and very pleasant. An excellent service!
David, Peeblesshire12/03/2018
The trader replied (on 26/03/2018)
Hi David, As a fellow peeblesshire ex-resident, it's great to see a familiar face from home as popped by for a repair. Glad we could be of service. Kind Regards, Fraser @ User2
Brilliant Job
Customer Service
Quality
Value
They did everything promptly.
John, Midlothian09/03/2018
The trader replied (on 26/03/2018)
Hi John, Great that you were happy with the speed of our service. Kind Regards, Fraser @ User2
Excellent
Customer Service
Quality
Value
Very pleased with the friendly, helpful service. All problems with laptop sorted satisfactorily.
Lorna, Midlothian22/02/2018
The trader replied (on 26/03/2018)
Hi Lorna, Glad you were happy with the service. Kind Regards, Fraser @ User2
Quick and efficient
Customer Service
Quality
Value
The fan problem was quickly diagnosed and fixed over the weekend. A further small problem over switching on was fixed with no charge.
Lionel, Midlothian12/02/2018
The trader replied (on 26/03/2018)
Thanks for your feedback Lionel. :) Kind Regards, Fraser @ User2
Efficient and prompt in delivery.
Customer Service
Quality
Value
A few additional problems were discovered in the laptop, but I was kept fully informed about them by the repairer as the worked progressed.
W D, Midlothian10/02/2018
The trader replied (on 26/03/2018)
Thank you very much W D. Glad we were helpful during your repair. Kind Regards, Fraser @ User2
Great Job
Customer Service
Quality
Value
So grateful to get prompt and helpful assistance with a scam related issue. Excellent service and helpful staff.
Iain, Midlothian05/02/2018
The trader replied (on 19/02/2018)
Hi Iain, Glad we could help :) Kind Regards, Fraser @ User2
Prompt & professional
Customer Service
Quality
Value
Fast efficient service.
John, Midlothian05/02/2018
The trader replied (on 16/04/2018)
Thanks for your feedback John. Fraser @ User2
Prompt & professional
Customer Service
Quality
Value
Since I first went to User2 many years ago I have never gone anywhere else for computer advice and service as they have always met my expectations in every respect. I have recommend this trader to friends and family.
Catherine, Midlothian30/01/2018
The trader replied (on 19/02/2018)
Hi Catherine, It's a delight that we have always met your expectations over many years! Hope to work with you again in future, Kind Regards, Fraser @ User2
Excellent!
Customer Service
Quality
Value
Problems solved! 2 minutes & no charge. Smiling.
Denis, Midlothian16/01/2018
The trader replied (on 16/04/2018)
Thank you so much for your feedback Denis. Glad it was something simple on this occasion and we could help out. Kind Regards, Fraser @ User2