Endorsed by Which?

Van Man Removals and Storage Ltd

4.9

276 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

The first thing you should know about Mike who runs Van Man Removals and Storage Ltd is that he takes immense pride in his business. This pride filters down into everything the business does: from this website to the smart fleet of removal vans it runs and the staff it employs.

The backbone of Van Man Removals and Storage Ltd is its incredibly loyal and hard working team of staff. Each team member of understands and embodies the ethics of the company and make exemplary ambassadors.

Van Man Removals and Storage Ltd has a fleet of modern removal vans and lorries and a team of highly skilled staff plus our own indoor, secure storage facility

We offer small removals, House removals, packing services and piano moving and storage. Based from Devon working locally and nationally we are the South West's Trusted Mover.

- See more at: http://www.vanmanexeter.co.uk

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • house removals
    • packing service
    • piano movers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
276 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Arrived on time, helpful and professional with a friendly approach and manner, made us feel at ease and loaded all of our possessions into the van within a few hours. We would use again and recommend!
Robert, Kent Posted on 19/03/2018 , work completed 19/03/2018
Excellent service
Customer Service
Quality
Value
From quote to move day, Mike and his team have been brilliant. It has made a stressful day so much easier. Thank you all very much.
Sarah, Devon Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 18/03/2018)
Thanks for taking the time to fill in the feedback form Sarah and for the great review. All the best. Mike and the Van Man Team
Fantastic
Customer Service
Quality
Value
So helpful and friendly. Highly recommended team and company, thank you.
Caroline, Devon Posted on 12/02/2018 , work completed 12/02/2018
The trader replied (on 20/02/2018)
Thank you Caroline, we pride ourselves on being friendly and helpful so that’s great to hear! Mike and the Van Man Team
They make the hardest day enjoyable
Customer Service
Quality
Value
Mike & his team are a pleasure to work with. Outstanding professionalism, relaxed under pressure, perfect timing, highly skilful, cheerful, flexible and always good humoured. We are so so happy we chose this company. Thank you!!
Jonathan, Herefordshire Posted on 15/02/2018 , work completed 15/02/2018
The trader replied (on 20/02/2018)
This review really reflects how our teams work, Relaxed and Cheerful and good humoured, 3 vital stills for a professional removal person. Thanks for taking the time t write this wonderful review and we wish you all the best in your stunning new home! Regards Mike and the Van Man Team
My review
Customer Service
Quality
Value
Courteous, quick & efficient.
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 09/02/2018)
Thanks for the great review, Mike and the Van Man Team
Excellent job
Customer Service
Quality
Value
We are extremely pleased with the service provided. Excellent job, very helpful and polite. I would highly recommend to anyone moving home.
Mark, Devon Posted on 31/05/2018 , work completed 31/05/2018
Great job
Customer Service
Quality
Value
Punctual, careful workers, got job done efficiently and to a very high standard. Made the move very easy. Nice and friendly. Would highly recommend.
Claire, Devon Posted on 01/06/2018 , work completed 01/06/2018
Fantastic job
Customer Service
Quality
Value
Darryl and Luke were great. Friendly and efficient and worked very fast. I would recommend them to anyone!
Alice, Devon Posted on 04/06/2018 , work completed 04/06/2018
5 star. Absolutely the best removers
Customer Service
Quality
Value
Luke and Darryl have been 1st class. Exceptionally polite, fabulous, worked so well as a team. The best organised removal team ever. Thank you.
Dawn, Devon Posted on 26/11/2018 , work completed 26/11/2018
My review
Customer Service
Quality
Value
Really good customer service, very helpful, on time. Really pleased.
Martin, Cambridgeshire Posted on 06/11/2018 , work completed 06/11/2018
Excellent service
Customer Service
Quality
Value
Excellent efficient, professional removal service. Very good communication with Mike, the owner. Added items to my original list and this was not a problem. The 2 men came exactly on time, loaded quickly and expertly, no problems. Am very pleased with the service, would use them again and would recommend them to other people.
Anita Glenn Posted on 29/10/2018 , work completed 29/10/2018
Prompt and very professional
Customer Service
Quality
Value
Daryl & Luke were very efficient and courteous. They were very good and placed everything where we wanted it. Excellent.
Paul, Devon Posted on 08/11/2018 , work completed 08/11/2018
A great job.
Customer Service
Quality
Value
I had my piano moved and was very pleased with the punctual, efficient and friendly service provided. Van man removals were the most reasonable quote I was given and were able to complete the work relatively quickly, keeping me up to date with the progress. I would have no doubt in recommending them to others.
Customer in Devon Posted on 11/03/2019 , work completed 06/03/2019
The trader replied (on 02/05/2019)
Thanks for the fantastic review, We love moving pianos so knowing you were happy with the service is great to hear.
Absolutely brilliant!
Customer Service
Quality
Value
What a great firm! - we used them to move my 94 year old dad from Tiverton to Swindon a couple of weeks earlier, then had our own move completed. From start to finish they were superb - really helpful in sorting (and holding) a date, then friendly, helpful and hard-working on the day of the move. Would absolutely recommend this firm to anyone looking for a professional move at a very competitive price.
Customer in Swindon Posted on 27/04/2019 , work completed 22/03/2019
The trader replied (on 02/05/2019)
Hi Nick. Thanks for taking the time to leave this fantastic review. It was a pleasure to help you and your Dad move home and we wish you all the best for the future. Kind Regards, Mike and the Van Man Team
A superb experience!
I first contacted Mike when we 'thought' we were moving. We unfortunately through no fault of our own had a protracted time before we exchanged contracts and had a defined moving date. At all times Mike was incredibly patient and accommodating and did his best to pin down a constantly moving date. Once the move was on we had a prompt delivery of boxes and we got packing. A 2 day removal went like clockwork. The lads were polite, incredibly helpful and really enjoyable to have around during what was a major event for us. The amount they moved was stunning, so quick and all with a smile on their faces. I cannot recommend these people enough, they were just so good.
Customer in Devon Posted on 27/02/2020 (Reviewer did not use service)
The trader replied (on 21/11/2020)
Thanks for taking the time to leave this great review - this really does make it worth while All the very best, Mike and the Van Man Team !
Excellent service
Customer Service
Quality
Value
I couldn't have been more pleased with the service provided by this team for our move. The admin before hand was excellent with boxes, bubble wrap and paper in plentiful supply. The guys moved us on the hottest day in June and worked tireless despite the heat. Thank you for helping to make what could be a stressful day actually quite enjoyable!
Customer in Devon Posted on 28/06/2020 , work completed 25/06/2020
The trader replied (on 25/11/2021)
Thank you so much for taking the time to leave this lovely review. Best, Mike and the Van Man Team
Competitively priced, professional, punctual, efficient and helpful
Customer Service
Quality
Value
I recently used Vanmanexeter to move some pieces of furniture from a flat to a self-storage facility. The firm was a pleasure to deal with from start to finish. Very competitive quote. Excellent, clear and regular communication from Mike, and a punctual, friendly, careful and very efficient removal team (thank you Leon and Matt!). I would definitely recommend and would not hesitate to use again in the future.
Customer in Devon Posted on 14/08/2020 , work completed 10/08/2020
The trader replied (on 25/11/2021)
Thank you for your kind review - we have passed your compliments on to Leon and Matt. Best, Mike and the Van Man Team
Great teamwork.
Customer Service
Quality
Value
I needed a piano moving at short notice from its location in Devon to my place near Oxford. This necessitated meeting them at the location, loading the instrument and then driving to Oxford to receive it. Sounds simple but! I was delayed by a major traffic hold-up on the way there. Mike contacted me proactively to suggest a delay to the meeting time which we agreed. His team were there on the dot, picked up the piano with professional expertise (not to say strength!), loaded the van and were on their way in twenty minutes. We met as arranged at the destination and the unloading and emplacement was done in similar time. Excellent response to my original enquiry offering date options and flexibility, clear communication, first class execution and the price was 20% less than the nearest quote.
Customer in Oxfordshire Posted on 20/07/2020 , work completed 20/07/2020
The trader replied (on 21/11/2020)
Thanks so much for the feedback. We really enjoy piano moving All the very best, Mike and the Van Man Team !
Thank you!
Customer Service
Quality
Value
Just wanted to say a very belated thank you! I was anxious about my move and having used Mike and the team before, knowing it was them coming to move my things was one less thing to worry about. To say they lightened the metaphorical load would be an understatement. They were quick, efficient and friendly as ever. There was even the same joke about the number of boxes of shoes - I can’t promise this will have reduced when I move again in two years, but I do know I will be contacting Mike again!
Jemma in Devon Posted on 01/07/2021 , work completed 23/02/2021
The trader replied (on 25/11/2021)
Thanks for your lovely words Jemma - hope you've finished unpacking those shoes by now! Best, Mike and the Van Man Removals Team
Piano and snooker table moving
Customer Service
Quality
Value
Van man removls were superb! We had just moved in to a place and were needing to get things from all over the south of England shipped to London. Mike was really flexible, updating the quote when we added items in to be collected. The guys were excellent, took real care with the items, including a snooker table that weighed a ton and moved everything around until they were just where we wanted them. Couldn't be happier with the service and the value for money!
Customer in Greater London Posted on 05/01/2022 , work completed 05/01/2022
The trader replied (on 11/01/2022)
Hello and thanks for the wonderful feedback - I hope you are enjoying your snooker table and piano. All the very best, Mike and the Van Man Team
Exceptionally good.
Customer Service
Quality
Value
Matt & Dean arrived on time. They looked really smart in their work clothes and both were very friendly and happy. I had just had new wood flooring and decorating so was probably overly worried about things being moved. I need not have been...they were very careful. They put up with my fussing with good humor, nothing was too much trouble for them. A huge thanks to Matt & Dean and thanks also to Mike for being so efficient in arranging everything.
Customer in Devon Posted on 09/11/2022 , work completed 09/11/2022
The trader replied (on 25/11/2022)
Thanks so much for taking the time to leave this top review - we always aim for good humour while we work too! Best wishes, Mike and the Van Man team
Great service
Customer Service
Quality
Value
We found the whole process from first point of contact to be very friendly ,efficient and professional. We were very impressed by the whole team and the guys that did the actual move were great. Would definitely recommend and use again ourselves. Thanks so much.
Martin and Carol (Uffculme to Tiverton move) Posted on 16/01/2021 , work completed 13/01/2021
The trader replied (on 20/03/2021)
Thank you for the great review Martin and Carol, we wish you all the best in your new home. Many thanks Mike and the Van Man Team
Shropshire to Devon
Customer Service
Quality
Value
Genuinely impressive from start to finish. Quote and booking was fast and effective, pricing very competitive. Dealt well with a tricky pickup location - steep access - team just fronted up and got on with it. Colin, Dean and Matt were excellent throughout - totally competent and professional, good humoured and a pleasure to have around. Patient and courteous too. Offloading just as good - well-organised and efficient. Their whole approach and professionalism made a busy few days a lot less stressful - thanks all, great service J and D
Customer in Devon Posted on 15/06/2022 , work completed 15/06/2022
The trader replied (on 07/07/2022)
Thanks so much for this glowing review J & D! We will make sure Colin, Dean and Matt receive your praise too. Many thanks, Mike and the Van Man Team
Excellent service from start to finish
Customer Service
Quality
Value
My daughter was moving to a new house and we needed to transport some furniture we had in storage in Exeter to Cambridge. From the moment I got in touch with Mike his response was excellent. Although we needed the move done within a few days he managed to fit us in. On the day of the pick up, the guys arrived on time and were extremely professional. Likewise, the next day Matt & Dean did a great job taking the stuff to Cambridge, again arriving spot on time and making short work of unloading everything. I would certainly use them again and recommend them to other people.
Customer in Devon Posted on 25/01/2023 , work completed 20/01/2023
The trader replied (on 27/01/2023)
Thanks for taking the time to leave this top review, which we will share with Matt and Dean. We hope your daughter is settling in well to her new home. Many thanks, Mike and the Van Man team
Can't fault them!
Customer Service
Quality
Value
Moving house can be stressful at the best of times, but when you're emptying your deceased parents place it's a whole new level. I can't thank Van Man removals enough for their service. From booking to loading, everything was so much easier than I was expecting. Mike and his team were constant professionals yet friendly in their approach. They were careful but efficient and respected the situation. I can't rate them highly enough.
Customer in Somerset Posted on 17/01/2023 , work completed 16/01/2023
The trader replied (on 27/01/2023)
Thank you for taking the time to leave these kind words at a difficult time. Glad we were able to be a small help. Best wishes, Mike and the Van Man team