Endorsed by Which?

Vantage Windows & Doors Ltd

5.0

433 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

JANUARY 2022

About

Which? Trusted Trader of the Year 2023 winner!

Scotland’s highest rated, award winning window & door company.

Which? Trusted Trader of the Month January 22
Home Improvement Award winner 2018, 19, 21, 22
VEKA’s National Customer Satisfaction Award 2021, 2022

Our Customer Promises

1. No salesmen, long house visits, pressure selling or contracts.
2. You pay the full balance on completion. No deposit
3. We provide a 10 Year Insurance guarantee backed by VEKA's Independent Network

A Simple 3 Step Process

1. An initial visit is arranged to carry out a survey to gather the information we need to put a quote together for you. This normally takes around 15 minutes
2. Within 24 hours of the visit you will be emailed a detailed quotation with an invitation to visit the showroom and view the high quality products we offer
3. An installation date will be provided if you wish to proceed

What we do

  • Doors

    • Patio doors
    • UPVC doors
    • Composite doors
    • Bi-fold doors
  • Waste Disposal

  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Window consultants
    • UPVC Windows
    • Triple Glazing
  • More Services

    • windows
    • flush timber imitation windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
433 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Faultless
Customer Service
Quality
Value
I recently had an extensive home improvement project where I needed to replace 17 windows, 2 sets of patio doors, 1 back door, and 1 Rockdoor, and I can't express enough how thrilled I am with the exceptional service and quality of work provided by the Vantage. The entire process began with a comprehensive consultation where Ernie patiently addressed all my questions and concerns, helping me choose the perfect windows and doors for my home. Their expertise and attention to detail immediately put me at ease. The skilled professionals, David and David, arrived on time and worked diligently to ensure everything was fitted with precision. They were not only efficient but also respectful of my home, leaving it clean and tidy when they were done. What truly sets this company apart is their commitment to customer satisfaction. They exceeded my expectations in every way, from the quality of the products to their top-notch installation and exceptional customer service. I now have stunning, energy-efficient windows and doors that have transformed my home. I wholeheartedly recommend this company to anyone seeking top-tier service and products for their home improvement needs. Thank you, Vantage, for a job well done, and a special thank you to David and David for their exceptional work!
Customer in North Lanarkshire Posted on 02/11/2023 , work completed 02/11/2023
The trader replied (on 27/11/2023)
Wow, that was a pleasure to read, thank you so much! We really appreciate you taking the time to state the names of each of the team members who made an impact during your experience, it really boosts morale for all involved and encourages us to keep up the hard work. It's great to know you were so happy and thank you for recommending us too!
Exemplary Professionalism
Customer Service
Quality
Value
We were dreading approaching firms about window replacement as we had heard such horror stories from our friends. We extensively researched and came up with a short list. Vantage was number one on that list and, after the initial visit, we looked no further. There was none of the slick, hard sell we had feared, simply straight forward professionalism. We received a supersonic quick, detailed, very reasonable, quote then made a visit to the showroom, Two days later John the surveyor came and a short time after, our beautiful windows and back door were in place. Danny and Scott worked so hard and with much consideration. Without being asked they even removed moss and weeds from the stone window ledge and cleaned the street! We thank the whole team for their super efficiency. They were absolutely exemplary, making the thing we dreaded, a pleasure from start to finish. We love our new windows and door have already highly recommended Vantage to others. This firm is quite exceptional.
Customer in South Lanarkshire Posted on 09/10/2023 , work completed 06/10/2023
The trader replied (on 24/10/2023)
Thank you so much for taking the time to offer such a detailed review! It's a shame there are so many bad stories that leave potential customers feeling worried but we are so pleased that the various team members were able to make you feel comfortable and safe from the start. Many thanks once again!
Doors and Windows
Customer Service
Quality
Value
We had two doors and several downstairs windows replaced. We had been putting it off for a while as was expecting it to be hard work to get this job done. But I need not have worried as from the moment I made the first enquiry to the completion the whole process was so easy. They made suggestions on what doors and windows to have and they really worked well, everything was explained well and the installation was excellent. Could not recommend enough.
Customer in East Dunbartonshire Council Posted on 11/09/2023 , work completed 01/09/2023
The trader replied (on 24/10/2023)
Thank you! We're so pleased to hear you were happy with everything. As the experts we like to make suggestions and recommendations for what we think is best for our customers.
7 windows and 1 door in 1 and a half days. Wow
Customer Service
Quality
Value
Cannot believe how simple, straight forward and easy dealing with Vantage Windows, Scotland Best Window & Door Company has been. Whilst Ernie was unavailable, Manager Stephanie attended our home and proved to be incredibly helpful and knowledgeable in providing the information we wanted. On return to office Ernie was quick to contact and invite us to the showroom where he personally talked us through all windows and doors on show. A last minute change of mind on door was no problem to Vantage, so showroom visit essential to fully appreciate the quality and choices available. Speedy installation was done over 1 & 1/2 days by 1st Class Fitters Danny & Scott who were professional, courteous, helpful and a credit to Vantage windows. Tidy workers with no mess left. A really professional job from a really professional company worthy of their many deserved accolades and awards. Absolutely delighted with our Top Quality Windows and the Crowning Glory Composite Door and will not hesitate to recommend Ernie and his dedicated Team to all. This is not the big upheaval that many people dread, in fact it was quick and easy, so don't put off if considering an upgrade. Big Thankyou to Vantage. Keep up the good work. 10/10.
Customer in North Lanarkshire Posted on 01/09/2023 , work completed 01/09/2023
The trader replied (on 24/10/2023)
Our fitters are impressively quick and very hard working! We will make sure your kind comments are passed on to them. Your review has really helped us to understand the struggles customers face before they start the process, thank you so much for taking the time.
Excellent service
Customer Service
Quality
Value
We recently had a new front door and porch windows fitted by Vantage. We are absolutely delighted with the result, from start to finish the process was easy. Danny and Scott - the fitters - were a great team, so professional and expert workers. We were so impressed with everyone we dealt with at Vantage., We have no hesitation in recommending this company, thanks to all the team.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 01/08/2023
The trader replied (on 24/10/2023)
From all of the team; thank you for choosing Vantage for your home improvement!
5 windows replaced in upper floor maisonette
Customer Service
Quality
Value
Vantage are a breath of fresh air in terms of customer service. I contacted them on a Sunday morning when they were closed, and the owner Ernie contacted me with 3 hours the same day, set up an initial visit for the Tuesday morning and I had a detailed written quote about 3 hours later. They don't want you to accept a quote without seeing the quality products in their showroom first and there is no hard sell. Having decided to go ahead, the surveyor came out to remeasure everything, and I had an installation date set up. I received a reminder e.Mail the week beforehand and a call from one of the fitters the night before. The two fitters turned up at 07:45 am and worked tirelessly throughout the day. They covered the whole house in dust sheets and mats and were totally respectful of the house. They tidied and hoovered everything up, took away all the debris including my old blinds at my request. At the end of the installation the fitters talk you through everything, give you some tips on dos and don'ts; for example in the first 24 hours don't wipe any dust settling on the new sills as the sealant is still setting so if you disturb the dust it can stick to the sealant and make it dirty - I would not have thought of that! They also went into my downstairs neighbours back yard and swept up the small amount of inevitable debris created. You pay on completion and the bill was exactly as quoted. Great service. Would highly recommend.
Customer in Renfrewshire Posted on 12/08/2023 , work completed 10/08/2023
The trader replied (on 24/10/2023)
Thank you for giving so much detail and really painting a picture for potential future customers, it really helps for new customers to read and learn about real experiences. Thanks, Vantage!
Fantastic
Customer Service
Quality
Value
We had 7 windows replaced by this company and cannot express how brilliant our experience has been from beginning to end. The service was very efficient. The fitters were excellent and the quality of the windows and the work carried out by the fitters was exceptional
Customer in Renfrewshire Posted on 08/08/2023 , work completed 08/08/2023
The trader replied (on 24/10/2023)
Very kind words that are very much appreciated by all of the team here at Vantage.
Absolutely Fabulous
Customer Service
Quality
Value
I had a relatively small job of a kitchen door and window replacement. I had had multiple companies come out to give quotes and I was getting nowhere with each sales rep outdoing the previous one in terms of the time it took to deal with them and the ever exceeding quotes. Most of the quotes were all over the place and some did not even take my needs, wants or budget into consideration whilst still trying to upsell. I then had Vantage recommended to me by a family member who dealt with them a couple of years ago and has been left impressed. Ernie is definitely the face and the backbone of this operation. He has such a big personality and definitely knows how to close a deal. He has been an absolute pleasure to deal with from start to finish, very patient to show different door and window styles, designs and colours etc and answered all the questions, regardless how small or seemingly stupid. The doors and window were fitted perfectly without any issues and didn't even take the two fitters half a day to do it. They were in and out in about 4 hours! They left the place as clean as possible considering the size of the job. I am amazed at how big a difference a nice new door and window makes to the kitchen and will be looking to update some of the rest of the house in the near future! I will definitely be coming back to Vantage Windows and Doors for my future windows and doors needs, as I know that just like me they place a huge value on time and quality!
Customer in North Lanarkshire Posted on 28/07/2023 , work completed 24/07/2023
The trader replied (on 24/10/2023)
We're sorry to hear you had such a hard time before finally finding your perfect match with Vantage! We look forward to seeing you again in the future, thank you so much for becoming a Vantage customer.
Very happy
Customer Service
Quality
Value
We replaced a window with French doors and I am one hundred percent happy with the work. At every stage they were helpful, honest, and polite. Ernie helped guide me through the early stages, even suggesting I might be able to get a local tradesmen cheaper ( I couldn't), and the boys that actually did the work were polite, hard working, and did a great job. Very happy and would highly recommend.
Customer in Argyll and Bute Council Posted on 24/07/2023 , work completed 19/07/2023
The trader replied (on 21/08/2023)
Thank you for your comments and honesty in this review, it's very much appreciated.
Amazing service from a five star company!
Customer Service
Quality
Value
We had 10 windows and two doors replaced in two days. From our initial contact with Ernie we were delighted at how committed each member of his support team were. No question was too much, changes made to final choices with no quibble and no upselling or pressure of any kind throughout. From the friendly staff in the showroom to Jed the surveyor we got great guidance and assurance, we came away from every interaction feeling supported and confident that we were making the right choices. A special mention goes out to the fitters David and David who made the whole installation process look easy. Their friendly approach ensured they kept us informed and went above and beyond, fixing any issue that arose which didn’t necessitate them doing. They were the cleanest tradesmen we have had (just make sure you give them coffee :) ). Everyone who passes the house admires the new windows and doors and have even commented on how good David & David were at fitting the windows and doors and we have given out Vantages number already to neighbours. We were delighted to see Ernie win the Which award recently and that he took all his staff to the awards event, showing he cares for his staff. We couldn't recommend Ernie and his company enough.
Customer in Renfrewshire Posted on 22/06/2023 , work completed 06/06/2023
The trader replied (on 21/08/2023)
Thank you for your detailed review, it's great to hear about each stage of the process and how you felt it went, it really gives us and potential customers an overall idea of what we can expect.