Viking Plumbing Services Limited

First class people who completed a first rate job on schedule and without fuss or mess. There were a number of unexpected issues with the old heating system that were dealt including replacement of a lot of the existing pipe work. All this was completed to an excellent standard without any increase to the quoted price with the upmost care to our property. We would recommend Viking Plumbing to anyone, outstanding trades people.

Our old boiler finally packed up and the weather was very cold and we had no hot water. Some companies dithered and gave vague ideas of when they could fit a new Worcester Boiler at our home. When we contacted Viking Plumbing Services Ltd of Beccles, they were friendly, helpful and decisive. They gave us a confirmed date for two days after our enquiry and they confirmed on the evening before that they would arrive at 08:30. On the dot the next day two friendly and professional installers arrived and they ensured that our hall floor and our hall carpet were well covered before starting work. They worked tirelessly for 9 hours that day with just a short break removing the old boiler and installing the new one so that we had heat and hot water for the evening. They returned the next day and they continued their work renewing some of the pipework and completely flushing the radiator system. Again, it was a full day and they worked tirelessly. Kristian, the Company director, came later on to inspect the work and he installed a new plug too. When the work was completed, we were given a service document for the boiler and the guarantee. I cannot praise this company enough for their commitment, hard work and professionalism. Excellent company.

When our 28 year old Worcester Bosch boiler finally gave up we contacted Viking heating as authorised Worcester Bosch installers. From the first contact Kristian always made us confident with his knowledge and approach to work. His team were always polite and courteous. Attention to detail, whether when working around our home or keeping us updated was excellent the first thing they did was to put carpet protector down and always took their shoes off when they came indoors. Kristian and his team were a pleasure to have working at our home. They did an excellent installation, and even though they had some unexpected challenges to overcome they still came out as per quote. I would thoroughly recommend them without hesitation.

Kristian diagnosed and fixed a long standing problem with our underfloor heating. Unlike many tradesmen, Kristian answered calls and responded to messages. The communication was great and he is a pleasure to deal with

Kristian's team power flushed our central heating system as we had been advised it needed doing after a new pump had to be fitted. They arrived on time, protected the carpets well and were polite and friendly. The job took 8 hours and they were on hand all the time keeping an eye on it and checking it was all going as it should. The price was as per the initial quote, and was very reasonable, considering the time the job took. We haven't used them before but would certainly do so again. Highly recommended.

Kristian fitted a new boiler and water tank. He was very fast and tidy, his work was excellent and was very respectful of the house. I would use him again without hesitation.

In a world of constant disappointments where tradespersons are concerned I was thrilled to discover Viking Plumbing. I have a number of properties which I like to keep to a high standard. Recently I have had a series of boiler failures which needed to be replaced. From the moment I first contacted Kristian he was efficient, very helpful and knowledgeable and went out of his way to fit me in in an emergency, as my tenants were without heating & hot water in the winter months. He was punctual to the minute, he was super tidy, his paperwork was immaculate and prompt. Kristian also takes immense pride in the neatness of his pipe work which I have to say is like a work of art. I have continued to use Viking Plumbing ever since and he has never let me down. Well done Kristian your business deserves to thrive.

When our boiler finally gave up and flooded the kitchen floor on Wednesday 16th of October Viking Plumbing and Heating were contracted to replace it with a new Worcester Bosch oil fired boiler. The earliest they said they could begin work was November 4th but in the event it was on Tuesday 5th Nov. This meant that we had been 3 weeks without hot water or heating (other than electric heaters) and at a time when my wife was quite unwell and we experiencing a cold spell; it was not an ideal situation for tradesmen to begin work which, at times, required moving from room to room, into the loft, and with outside doors frequently left open. The work involved removing the old boiler and flue, re-plumbing and installation of new boiler. An initial estimate of three days eventually became five days and we finally got heat and hot water at 7.30pm on Saturday 9th Nov. Throughout Kristian Lay and his team (1 other, sometimes 2 ) were always friendly , courteous and sensitive to the particular needs of our situation. They were hard working and meticulous in solving any problems that arose, and always left our property perfectly clean at the end of each day. I am very pleased with the quality and value of the service they provided and would be happy to recommend them to others.

We needed a 14 year old combi boiler changed. After viewing Viking Plumbing Services website and seeking a quote from them and others we decided to use them. We are very glad we did. Kristian’s quote was very competitive and he explained what additional work was needed to accommodate the fitting of the new Worcester Bosch combi boiler. Being an accredited Worcester Bosch installer he was also able to offer a 10 year guarantee, which offers great peace of mind. Cameron, Tyler and Kristian worked very hard and completed the job on time and to budget. They were very tidy and delivered quality workmanship. They were professional, punctual, polite and were very happy to answer any questions we had as the work progressed. At the end of the day they cleared up and left everything neat and tidy. We would certainly highly recommend Viking Plumbing Services over the big nationwide companies. Being local they offer a fast response service for boiler servicing and any other issues.

They fitted our central heating system 4 years ago and have maintained it for us. We have no complaints. They are efficient and friendly.