Our old boiler finally packed up and the weather was very cold and we had no hot water. Some companies dithered and gave vague ideas of when they could fit a new Worcester Boiler at our home. When we contacted Viking Plumbing Services Ltd of Beccles, they were friendly, helpful and decisive. They gave us a confirmed date for two days after our enquiry and they confirmed on the evening before that they would arrive at 08:30. On the dot the next day two friendly and professional installers arrived and they ensured that our hall floor and our hall carpet were well covered before starting work. They worked tirelessly for 9 hours that day with just a short break removing the old boiler and installing the new one so that we had heat and hot water for the evening. They returned the next day and they continued their work renewing some of the pipework and completely flushing the radiator system. Again, it was a full day and they worked tirelessly. Kristian, the Company director, came later on to inspect the work and he installed a new plug too. When the work was completed, we were given a service document for the boiler and the guarantee. I cannot praise this company enough for their commitment, hard work and professionalism. Excellent company.