Complete electrical check of my home with EICR certificate issued. New spotlights fitted in the kitchen and bathroom and a new hob. New hob fitted
I needed a new hob - Kieran visited my home & advised which was suitable. He gave me a quote for this job and an electrical check with a new certificate. He explained that the electrics needed updating and the new hob he would fit would be more efficient. The teams came round on 2 different visits. Punctual, friendly and clearly explained their work. They cleared up properly after they had finished. I also received follow-up calls to check if all was working. I was very impressed with their standard and professionalism. The estimate they sent was clear and fair and they completed their work with no hidden extras. They then fitted new spotlights in the kitchen and bathroom. The most important aspect was that I trusted the team and their work and the cost was reasonable by comparison. Top marks for a top team and would happily use them again.
Customer in Greater London
Posted on 07/12/2024
, work completed 03/12/2024
Recommended
Great service and good guys to work with
W5 have carried out a variety of work for us over the years, everything from general home electrics, garden lighting and most recently sorting out an EV charger. They are always prompt to respond, proactive in suggesting solutions, communicative and reliable. On top of this Kieran and Will are both personable and fun to work with.
Customer in Greater London
Posted on 23/05/2024
, work completed 23/05/2024
Recommended
effective and generous
We look after home issues for a disabled friend of ours. Kieran from w5 Electrical was very effective in attending to her eletcrical problems. He immediately replaced a defective shower, replaced a bulb without charge and gave useful advice on potential sources of danger which was important for our friend to think about. We were grateful for his prompt action.
Customer in Greater London
Posted on 29/04/2024
, work completed 23/04/2024
Recommended
Highly recommended
The work covered electrical check on the property, replacing spotlights and putting in new lighting in other rooms as well as new electrical sockets. Kieran, Will and John were professional and friendly throughout as well as very responsive and knowledgeable. They also had to work around decorators who were finishing off some work and were happy to do so. Would highly recommend.
Customer in Greater London
Posted on 24/11/2023
, work completed 24/11/2023
Recommended
Replacing spot lights
This company was taken on by a builder to review existing lighting to a ceiling that had to be replaced. Even though I had at first accepted all was ok, on review the following day I was not happy with set up. The builder who is also Which? accredited spent time to understand my exact requirements. The electrician was contacted and Will returned to correct in a short space of time. Throughout Will was very professional and friendly. Would undoubtedly recommend this company for your every electrical needs.
Customer in Greater London
Posted on 22/05/2023
, work completed 22/05/2023
Recommended
Quick response. Problem identified and fixed. Polite and tidy
Our kitchen/living room lights were tripping and we couldn't figure out why. Looked up local WTT - found W5 Electrical. Left a message for Kieran. Quick response asking for details/photos etc. Agreed price. Wasn't optimistic that anyone would be able to help the same day - especially on a Friday. But Will called beforehand to check if OK to visit. Will and John arrived. Identified the problem. Fixed it. Fixed another problem we mentioned too. Also flagged up that smoke detectors had 1 year to go before they needed replacing (who knew?) Really nice team. Friendly. Polite. Tidied up. Really impressed.
Customer in Greater London
Posted on 22/04/2023
, work completed 21/04/2023
Recommended
Completed a complex task professionally, politely and tidily
W5 Electrical undertook provision of a new consumer unit, rewiring of two rooms and several other electrical tasks at my family’s home. The work was quite complex, necessitating three separate visits to coordinate with other building trades, over a period of about two months. I was pleased with Kieran’s ability to accommodate our schedule, and Will and John were professional, polite and tidy in undertaking the work. I would certainly consider using W5 Electrical again.
Customer in Greater London
Posted on 30/03/2023
, work completed 30/03/2023
Recommended
Very competent, professional and friendly service
Always a very competent, professional and friendly service from w5 electrical. Thanks to Will for another great job and to Kieran for organising it all so quickly. I highly recommend them.
Customer in Greater London
Posted on 06/12/2022
, work completed 02/12/2022
Recommended
Complete rewire
Having spoken to a number of electrical companies and receiving quotes I decided to go with w5 Electrical for a complete rewire of a house I'd just bought. At a potentially very stressfull time, Kieran made life very easy for me, taking his time to explain the job clearly and outline my options. He even managed my various changes of mind with good humour and without complaint! He was very knowldgeable and I felt I could rely on his expertise and advice. The price was fair and he was prepared to negotiate. The two guys who did much of the work (Will and Chris) were really nice to have around and were tidy and professional. I would definitely recommend w5 electical and know where I'll be going should I need anything further!
Customer in Greater London
Posted on 26/10/2022
, work completed 12/08/2022
Recommended
Impressed with the service.
Impressed with the service I received from W5 Electrical. Had an issue and called on these guys. Kieran's knowledge and knowhow was on point in terms of what would be the best option for me. Pleased with the quote and service received (neat & tidy !). Have saved their number and would definitely recommend.
Customer in Greater London
Posted on 05/10/2020
, work completed 25/09/2020
Recommended
Quick and efficient response and completion of work
Kieran and Ben did a great job, they were polite, tidy and got the job done quickly and efficiently. This is my second time using W5 Electrical and I wouldn't hesitate in recommending them to others. Thank you.
Customer in Greater London
Posted on 29/01/2020
, work completed 29/01/2020
Recommended
Difficult garden and interior lighting repairs and renovation
Kieran and his team have done an excellent job on renovating the lighting for a Japanese courtyard garden in Chelsea. The original system was poorly designed and installed over ten years ago. Kieran came up with some work arounds to the original system with altered systems and more modern lights, which saved a considerable amount compared to a completely new system installation. He also installed a new water pump for the fountain. The house interior lighting also needed a lot of attention as many lights were failing with dangerous overheating apparent. Kieran and his team diagnosed the problems and we now have an interior lighting system which works. We have had many experiences with tradesmen in Chelsea and they have invariably been awful. Kieran and his lads are a great find for us and we will be using them again in the spring to overhaul the house sound system and security cameras.
Customer in Greater London
Posted on 19/12/2019
, work completed 16/12/2019
Recommended
Great team of electricians
We hired W5 Electrical Ltd to do all the electrical work as part of the renovation of our new kitchen and they were brilliant from start to finish. On the first day we met Kieran, we went through everything we wanted and in turn, he gave us lots of advice & suggestions which proved to be invaluable to the overall finish. As the project got under way, we met his team, Will and Ben, who were lovely and extremely considerate to us and the builders around them. Throughout the 4 month project, the team were reliable, conscientious and friendly and we were very happy to find that the job came in at our original quote with no hidden extras... brilliant!
Customer in Greater London
Posted on 18/11/2019
, work completed 31/10/2019
Recommended
Highly recommended
The job was at my workplace and because it was urgent, I had a customer present. The electrician was very considerate of the situation and caused minimal disruption, so the job was done quickly and efficiently and I barely noticed he was there. This was exactly the sort of service that we needed and I wouldn’t hesitate to call them again.
Customer in Greater London
Posted on 11/11/2019
, work completed 07/11/2019
Recommended
First class service
Kieran and his team are always polite and professional. Jobs large and small are always completed on time and to budget. We have used W5 for several years and have never been disappointed.
Norman
Posted on 06/11/2019
, work completed 01/11/2019
Recommended
Huge thanks for your contribution to marking LBE local history with fixing Green Plaque commemorating famous rock keyboard player Nicky Hopkins
Kieran Thank you for meeting the deadline and for helping to fix the green plaque onto Nicky Hopkins' childhood home. The plaque looked splendid when unveiled by The Mayor of Ealing and Moira Hopkins. The event featured on the ITV London News TV programme. A job well done. Thanks from all the fans of Nicky Hopkins and the Ealing Civic Society.
Customer in Greater London
Posted on 29/10/2019
, work completed 15/10/2019
Recommended
Great Job!
Kieran did a great job replacing our porch light. He was very tidy and he did the job very quickly. Would definitely recommend him.
Customer in Greater London
Posted on 19/10/2019
, work completed 15/11/2018
Recommended
Great Standard of Workmanship
2nd job Kieran has done for us and again a high standard of work, knowledge and helpfulness. Good communication in advance of the work and generally efficient and reliable. Can highly recommend W5 Electrical.
Customer in Greater London
Posted on 19/10/2019
, work completed 08/10/2019
Recommended
Excellent as always
Punctual, reliable and friendly; Kieran, Will & Ben are a great team. We’ve used W5 Electrical on numerous occasions and they’ve never let us down, whether it’s installing new light fittings or investigating faults. We recommend them wholeheartedly. Value for money as far as we’re concerned for the knowledge of a job professionally done. You won’t regret choosing W5 Electrical.
Customer in Greater London
Posted on 17/10/2019
, work completed 17/10/2019
Recommended
Speedy, efficient and helpful!
Kieran and his team completed some excellent work for us removing some dangerous external wiring and installing security lighting previously so when I had a more urgent need to replace a dropped spotlight and faulty switch that was causing havoc, Kieran was the first person I called. As always, he and his brilliant team arrived to sort the problem swiftly. When they encountered an issue with the wiring, they worked tirelessly, until late on a Friday night, to ensure it was all fixed in time for the weekend. They even held my rather irate baby so they really are superstars!! Would use again and recommend to everyone in a heartbeat.
Customer in Greater London
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Replaced bathroom extractor - Professional job
Kieran replaced a bathroom extractor fan for me. He provided fast, efficient and good value for money service and I would highly recommend him.
Customer in Greater London
Posted on 19/09/2019
, work completed 19/09/2019
Recommended
Efficient, Prompt and Excellent Service and Good team
I have used W5 Electrical twice on two properties I manage: the first job was t o first smoke alarms throughout a 4 Bedroom House, the second to source and fit a new fan in a bathroom. On both occasions I received excellent service for Kieran and then members of his team. I recommend W5 Electrical.
Customer in Greater London
Posted on 18/09/2019
, work completed 18/09/2019
Recommended
Delighted!
Kieran came and quoted for all new kitchen lighting: 2 long ceiling tracks with spots and 3 runs of LED strips under wall cabinets; and for 2 PIR outside lights to illuminate the side passageway. Will and Ben arrived on time and fitted the outside lights - angles, height etc all perfect to light the full length of the passage. Then Kieran joined Will and Ben to sort out the kitchen. There was a problem with the old wiring and they had to run a new cable between ceiling and switch - all done very neatly. They even cut and fitted plasterboard circles to fill the holes left from removing large old downlighters. Initially the new worktop lighting cast a shadow along the edge of the worktops, but they repositioned the LED strips to resolve that. All three were very pleasant, polite, clean and tidy. They cleared up perfectly - my kitchen floor was cleaner at the end than when they arrived! I would not hesitate to use them again, and would highly recommend this company.
Customer in Greater London
Posted on 18/09/2019
, work completed 13/09/2019
Recommended
Excellent service - really delighted
Kieran and Ben came to fit HIVE heating control for an elderly couple who were feeling a bit chilly with the arrival of the cooler autumn temperature. They could not work out how to control their heating system. After Kieran's and Ben's work, the couple are absolutely delighted to feel warm again. They can control the temperature easily from their armchairs using the HIVE phone app. Thank you for being so courteous and responsive - most impressive. Thank you for making an elderly couple happier and more comfortable in their home.
Customer in Greater London
Posted on 12/09/2019
, work completed 11/09/2019
Recommended
Replace ceiling spotlights and outside security lights
Absolutely recommend W5 to anyone looking to have any sort of electrical work done. Kieran and his team were punctual, professional and ready to expertly answer any questions. All with a smile on their faces. Made a huge change from grumpy work people who clearly wish they were elsewhere. I wish W5 every success and should I need any electrical work done, I will definitely call them again.
Customer in Greater London
Posted on 20/08/2019
, work completed 16/08/2019
Recommended