Endorsed by Which?

Waterside Windows Ltd

5.0

46 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Waterside Windows is a locally based business in Bilton, Hull and we have been installing glazing and related products since 2006. We are proud to be a part of Independent Network and we always aim for 100% customer satisfaction.

We are dedicated to providing an outstanding quality of service and promote a 'No Hassle' policy. Our installations come with Independent Network's 10-year insurance backed guarantee for your peace of mind.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

    • Double glazing repairs
  • Doors

    • Orangeries
    • Composite doors
    • Bi-fold doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • garage conversions
    • locks
    • handles
    • failed misted units

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
46 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Really pleased
Customer Service
Quality
Value
Andrew did a fantastic job with replacing my front door and a number of upstairs windows. He took down a canopy, installed a lintel and swapped the door so it opened inwards. It looks great and the replacement bricks and pointing are superb, plus the door frame wasn't level but he called everything out in advance and supplied a really good quality door too. Same thing with the windows, it's an old house but he dealt with the issues very professionally. Would definitely recommend.
Customer in Kingston upon Hull Posted on 01/02/2024 , work completed 19/01/2024
More than windows
Customer Service
Quality
Value
Needed gutter work doing and fortunately Which? knew that Waterside Windows could help. Andy was prompt, efficient and knowledgeable. Waterside Windows will be first on our list for window replacements.
Customer in East Riding of Yorkshire Posted on 21/12/2023 , work completed 19/12/2023
Excellent service
Customer Service
Quality
Value
Andy recently replaced our ageing conservatory with a new one complete with a warm roof system. From first contact a professional and helpful service with competitive quote ( which was honoured despite extra work and delays that were not his fault ) All work was explained and carried out in a professional manner to a very high standard, with minimal disruption to us, and everything tidied up each evening. The finished job is very good, and has solicited admiring comments. We are very happy with the conservatory and would recommend Waterside windows to anyone.
Customer in East Riding of Yorkshire Posted on 20/12/2023 , work completed 19/12/2023
'Old school' standards by a personable, professional tradesmen
Customer Service
Quality
Value
Andy replaced two large sash windows in the front bedroom. I was very concerned about the quality of the windows and the finish as we live in a condervation area. Andy sourced some great windows and fitted them to a high standard. He communicated well from first contact to job end, ensuring that I was aware of any issues and including me fully in discussion about resolving them. He asked me to look at things at various stages of the work and having decided on the final finish to the exterior edges, he went ahead. Part way through, he called me out to have a look and I changed my mind! Andy proceeded to go to a local supplier to source the materials to make the changes, un-did the work he had already completed and re-did it! He arrived to do the work as agreed and the job was completed on time, despite inclement weather. Overall, a personable, amenable, professional tradesman who showed respect for my home and worked to a very high standard.
Customer in East Riding of Yorkshire Posted on 25/11/2023 , work completed 17/11/2023
Andy Rose, Great work & Always reliable
Customer Service
Quality
Value
We have used Andy on numerous occasions; Full window replacements & Glass replacements & glass measurements for a skylight...he has always been conscientious, honest, efficient and professional. His knowledge and experience is excellent, leaving you feeling comfortable and completely restful. The work is always perfect and if he has any doubts about a manufacturing fault he will replace even if it's not noticeable to the customer. We would recommend his expertise to anyone. Personally I wouldn't even bother getting other quotes!!
Customer in East Riding of Yorkshire Posted on 25/11/2023 , work completed 10/11/2023
Supply and fitting of new windows
Customer Service
Quality
Value
Andy replaced windows making one into a bow ,first class service from start to finish, Andy was very professional and explained everything in detail, very reasonable price, very tidy when working and cleaned up everything,everytime,I will definitely use Andy again and would most definitely recommend ,made a fantastic job,I'm very happy
Customer in East Riding of Yorkshire Posted on 27/10/2023 , work completed 27/10/2023
Another professional installation
Customer Service
Quality
Value
After using Waterside to replace all the UPVC windows in our house last year, I had no hesitation in calling Andy again, this time to replace the glazing in our conservatory. From start to finish the process has been a model of professionalism, with excellent communication throughout and a high quality of work with superb attention to detail. I would have no hesitation in recommending Waterside to any potential customer. Another great job!
Customer in East Riding of Yorkshire Posted on 19/10/2023 , work completed 19/10/2023
Professional and high quality
Customer Service
Quality
Value
Andrew has replaced all of my windows and I am very impressed. Do not hesitate to use Andrew - you won't regret it. He always cleans up every bit of mess, explains everything he's done, and his work is top quality. He has done my windows and my Dad and we are both very impressed
Peter in East Riding of Yorkshire Posted on 25/08/2023 , work completed 24/08/2023
Highly recommended
Customer Service
Quality
Value
Basically reiterating all the excellent reviews below. A relatively small job fitting a new rear door and replacement double glazing, Andrew did everything and more to make it an easy stress-free experience. Would recommend and use again.
Customer in Kingston upon Hull Posted on 03/07/2023 , work completed 30/06/2023
Excellent professional service from Andy at Waterside Windows
Customer Service
Quality
Value
First class service from Andy throughout the planning and installation of our new door and canopy The attention to detail and professionalism throughout the process was excellent. We would thoroughly recommend his work.
Kevin in East Riding of Yorkshire Posted on 23/05/2023 , work completed 22/05/2023
Waterside windows outstanding service and high quality windos and doors
Customer Service
Quality
Value
Andy of Wateride windows has 5 star reviews. Here is another one. Friendly, highly knowledgeable, made the whole selection process easy and we got exactly what we wanted. Andy came back for final measurements before starting the job. We are 100% satisfied with the very highest quality fitting. We have now got a superb set of windows and front door. Kerb appeal risen and we are delighted with end result. We will use Andy again and recommend him unreservedly for our friends and neighbours. Everything replaced was taken away. Perfect finish.
Customer in East Riding of Yorkshire Posted on 09/05/2023 , work completed 08/02/2023
Window, door and cladding replacement
Customer Service
Quality
Value
Waterside Windows recently fitted a total of 28 windows and 4 bi-fold doors for us, comprising whole house replacement windows and doors, together with all new external cladding, fascia, guttering and new bi-fold door installation to our summer house. Andy was very responsive and professional from initial contact through to the final install. Our installation was unusual in some respects due to the house design and use of timber cladding and surrounds, particularly on upper windows. However, Andy was happy to offer options and be flexible around requirements once the installation was underway. Andy was very conscientious and takes an obvious pride in his work. His timekeeping was excellent and we were kept up to date at all times. Andy honoured our original quotation and there were no nasty surprises in terms of the final invoice. We were very happy with the approach to the job and very appreciative of the additional work undertaken - some of which was strictly outside the scope of the original quotation. It is becoming rarer to find a company and honest individual who will go the extra mile and takes pride in their work. We are very happy with the service provided and the finished install and would not hesitate to use and recommend Andy and Waterside Windows in the future.
Customer in North Lincolnshire Posted on 05/01/2023 , work completed 16/12/2022
Waterside windows
Customer Service
Quality
Value
Andrew first came to see us to talk about a new roof for our conservatory. He explained what was involved, in detail, including the pros and cons of our choices. We are very satisfied with every aspect of the work he did. Recently he has been back to our property to carry out repair work to a PVC door, window and guttering. All working perfectly now. His work is very precise. We works until he is happy with what he set out to do. He is focused, reliable and pleasant. He will explain what needs to be done and the cost of doing it. His invoices have been per his quotes. We have no hesitation at all in recommending him.
Customer in East Riding of Yorkshire Posted on 22/12/2022 , work completed 20/12/2022
Excellent installer.
Customer Service
Quality
Value
Andrew Rose has just installed a glazed extension for us.He did everything from drawings,to the warm roof and even cleaned all windows!We are more than pleased with all the work.Always extremely punctual arriving each day early and staying through the day,constantly working and doing a meticulous installation.We can highly recommend him without hesitation.Many thanks to Andrew and Waterside Windows.Ken and Susan Cook.
Customer in Kingston upon Hull Posted on 01/12/2022 , work completed 30/11/2022
Highly Recommended
Customer Service
Quality
Value
Andy has completed two jobs for us; replacing a patio door and windows. After discussing replacement options at length, Andy promptly provided a quote and subsequently completed the work to a very high standard. He’s a very neat and tidy worker, punctual and reliable. The windows and patio doors are good quality and we are very pleased with the overall appearance. Highly recommended.
Customer in North Lincolnshire Posted on 08/11/2022 , work completed 06/06/2022
Excellent work with attention to detail.
Customer Service
Quality
Value
I have used Andy for jobs from large to small. All are treated the same with a high degree of expertise alongside courtesy and reliability. His attention to detail is second to none.
Customer in Posted on 09/08/2022 , work completed 07/08/2022
Excellent work
Customer Service
Quality
Value
Andy removed the existing window from our bedroom, and replaced it with one which would allow us to escape in case of fire. He came to us quickly after we'd contacted him, and gave us a quotation which he stuck to. He contacted us throughout, keeping us informed of progress with having the window made and potential fitting date. When he did fit the window, he arrived at the time he'd said, worked efficiently and cleanly, and completed the job. He even did a couple of running repairs on the bricks surrounding the window, despite that being outside his remit. We were totally delighted with his attitude, his professionalism and the finished work, and wouldn't hesitate to recommend him.
Customer in East Riding of Yorkshire Posted on 16/07/2022 , work completed 14/07/2022
Replacing porch doors, 1 French door, 1 door side window, toplight
Customer Service
Quality
Value
From first coming to measure up for the job Andrew Rose was the consummate professional. He gave me two configurations and talked them through with me. He was always on time and, once when he was not, he rang to let me know he had to call at the yard first. It was a pleasure to have such a hardworking man do this work for me and I have already passed his name and number to a friend and a friend’s neighbour. I will always confidently recommend family and friends to use him because of his good work, professionalism, attention to detail and doing a clean and excellent job.
Customer in Kingston upon Hull Posted on 04/07/2022 , work completed 09/06/2022
Excellent product and workmanship
Customer Service
Quality
Value
Andrew Rose replaced a shabby wooden garage window and personal door with upvc double glazed units in a colour to match the house windows. He kept us informed of timings and turned up on time. The job was completed to budget and in advance of schedule and carried out in an efficient and courteous manner and the place left tidy. He explained how the door lock worked and advised on aftercare. I'd have no hesitation in using his service again.
Customer in East Riding of Yorkshire Posted on 01/07/2022 , work completed 01/07/2022
Repair of damaged glazing panel
Customer Service
Quality
Value
The double glazing panel above the front door had been accidentally damaged It is of non-standard shape. Andy Rose came, measured up, ordered and then fitted a new panel. The work was done in the promised time frame and on budget. This is the 3rd time we have used their services. Once for double glazed windows; once for installation of a conservatory and this last time for this much smaller job. Each time the work has been done within budget, cleanly and efficiently.
Customer in North Lincolnshire Posted on 26/01/2022 , work completed 21/01/2022
Installation of Windows and Patio Door
Customer Service
Quality
Value
I had 16 windows and a patio door replaced by Andy. He came on the agreed days to carry out the work and it was all completed on time with no fuss, mess or issues. Andy worked hard and efficiently and answers all the questions I raised. It's no wonder he's a Which approved trader but wouldn't it be wonderful if all traders were like him!
Customer in North Lincolnshire Posted on 02/12/2021 , work completed 01/12/2021
More Great Work!
Customer Service
Quality
Value
Two upstairs windows replaced + new window locks and handles throughout. Once again Andy arrived at the agreed time. Respectfully carried out all the work and thoroughly cleaned up afterwards. If you want excellent service and good quality products at an affordable price Andy Rose is the go-to man.
Customer in East Riding of Yorkshire Posted on 28/10/2021 , work completed 26/10/2021
Fitting of replacement Patio windows
Customer Service
Quality
Value
Andy Rose has provided an excellent service, keeping me informed of progress. Arriving on time, working efficiently. Leaving the area clean neat and tidy. The finished window looks very good and works easily. I am impressed and would thoroughly recommend him to anyone.
Customer in East Riding of Yorkshire Posted on 04/09/2021 , work completed 03/09/2021
New back door in bespoke colour
Customer Service
Quality
Value
Andy Rose is very efficient, careful and thoughtful. There were some problems in the materials supplied, but Andy immediately takes trouble over getting the situation corrected, and checks with the householder that all is satisfactory in the end. I shall continue to employ him for further work.
Customer in East Riding of Yorkshire Posted on 16/08/2021 , work completed 23/07/2021
Excellent service!
Customer Service
Quality
Value
Brilliant service from quote to completion. Finished today ahead of schedule and within budget. Answered all our queries, offered solutions, accommodated requests and resolved issues around eg: window openings. Cleaned up inside and out and identified snags before we did. No hesitation about recommending Andy and using him for future projects.
Customers in East Riding of Yorkshire Posted on 08/07/2021 , work completed 08/07/2021
Excellent work
Customer Service
Quality
Value
Extremely happy with our new doors and windows. Andy gave a realistic time scale that he kept to, and always kept me informed of progress with the order, delivery and installation. He was able to sort out the unexpected from an old house, and everything has been expertly fitted. I highly recommend Andy.
Customer in Lincolnshire Posted on 30/06/2021 , work completed 28/06/2021
Replacement of all windows and doors
Customer Service
Quality
Value
Andy Rose (Waterside Windows - Hull) has just completed the installation of new windows and doors throughout our home. The service he provided from start to finish was extremely professional and his workmanship and attention to detail was outstanding. We are extremely happy with our new windows and doors and any queries throughout the process were handled promptly and expert advice given. Andy takes a genuine pride in his work and we would not hesitate to recommend him.
Julie in Kingston upon Hull Posted on 11/06/2021 , work completed 09/06/2021
Excellent, would recommentd
Customer Service
Quality
Value
Andy was helpful and I was pleased with his work. He has a pleasant attitude and his work was excellent. Leaving everything clean and tidy and observing all the Covid rules. I will certainly recommend him.
Customer in East Riding of Yorkshire Posted on 27/05/2021 , work completed 22/05/2021
Excellent service and quality windows
Customer Service
Quality
Value
This isn't the 1st time we've used Waterside windows and I know it won't be the last. Very pleased with the service and the quality of the products they offer. Great workmanship, polite and courteous. Couldn't be happier with the full job. Would 100% recommend time and time again.
Mike in Hull Posted on 12/04/2021 , work completed 01/04/2021
Highly Recommended
Customer Service
Quality
Value
Having previously been delighted by Andy's work we did not hesitate to ask him back again when we wanted a new kitchen door and window. Based on his invaluable advice we ordered an out-opening stable type door and matching window. As on previous occasions the work was completed in a timely and professional manner with no dramas and absolutely no mess to clean up. 5 stars doesn't seem enough!
Customer in East Riding of Yorkshire Posted on 13/03/2021 , work completed 11/03/2021
Excellent Windows and workmanship
Customer Service
Quality
Value
We were delighted with the replacement windows from waterside.every aspect of the job was meticulous and carried out and they were good value and great quality.have already been singing Andy's praises to friends and relatives.can't fault anything and we were informed each step.
Customer in Kingston upon Hull Posted on 25/02/2021 , work completed 24/02/2021
Replacement windows, front door and roofline
Customer Service
Quality
Value
We needed some double glazed windows replaced and a new front door. These were all over 20 years old, the seals were failing and the door looked tired and had fallen a little. The units provided were of very high quality and have transformed the appearance of the house. The replacement of the roofline not only looks good but is now much easier to maintain. Communication was easy and the quote and planned work was simple to understand. Everything was completed in good time and to the agreed budget.
Customer in North Lincolnshire Posted on 30/01/2021 , work completed 26/01/2021
Quality WIndows and Workmanship
Customer Service
Quality
Value
I have used Waterside Windows for a variety of jobs over the past 14 years. The quality of product and workmanship have always been first class. The price quoted is as competitive as what you can get anywhere. Andy is a true professional and always makes sure that the customer is happy with what they want. He has just replaced all the windows at our detached property. This included 2 bay windows & a set of french doors. The finished job looks so good. The attention to detail and finishing touches inside and outside are superb. During his time working at our property Andy always maintained social distancing & followed the Covid 19 protocol to the letter of the law. He even brought his own kettle to make his own hot drinks. Every day after completing his work Andy left everything tidy & wiped down surfaces he had been in contact with. Andy was always punctual, polite and kept us informed as to the progress of the job. I have no hesitation in recommending Waterside Windows.
Customer in East Riding of Yorkshire Posted on 20/01/2021 , work completed 18/01/2021
Andy's work is of a very high standard and it showed in the fitting of the two bay windows and door.
Customer Service
Quality
Value
I would have no hesitation in recommending Andy. He is a true professional whose work is exceptional. He was always prompt, courteous and pleasant. The two large bay windows that he fitted needed a lot of work but he dealt with them accordingly. The same with the front door and surrounding glass windows. He always cleared the rubbish after his days work was finished. Andy was vigorous in his cleaning of the UPVC and glass. Each day before he left everything that he had been in contact with was wiped. Covid19 rules were followed with no exceptions. I am highly satisfied with Andy's work. Work completed 10/12/2020.
Mary Posted on 10/12/2020 , work completed 10/12/2020
Excellent work
Customer Service
Quality
Value
Andy has just completed the replacement of 7 windows, one door and a set of french doors for us. The work was carried out quickly and to a very high standard - and with no mess left behind! Andy himself was prompt, courteous, and always prepared to 'go the extra mile' when problems arose. We shall certainly have no hesitation in recommending him whenever the occasion arises.
Customer in East Riding of Yorkshire Posted on 19/11/2020 , work completed 18/11/2020
Fantastic work and fast
Customer Service
Quality
Value
Having previously used Andy to fit our front and rear doors and kitchen windows it’s was a no brainier to get in touch with Andy to price up our 5 windows and our soffit and guttering, After agreeing on price within the month Andy was back and within a day and half all 5 windows and the rear soffit and guttering had been replaced. This was no easy job for Andy as he had a fair amount of repairing and making the inside look as good as the windows but once again Andy exceeded our expectations with the quality of work and attention to detail and has transformed the look of the outside and inside and we couldn’t me more pleased. We would highly recommend Andy to anybody who wants quality service from a local tradesman
Customer in North Lincolnshire Posted on 06/10/2020 , work completed 06/10/2020
First Class Service - New Conservatory Roof
Customer Service
Quality
Value
We were impressed with Andy Rose from the first visit. He explained in detail how the work would progress. He discussed alternatives with us and he was in no way pushy. We were left to consider exactly what we wanted armed with information and advice. Communication was good, we were kept informed of progress re the making of the roof and delivery. During the installation work he was courteous and pleasant. He removed all the waste/rubbish and cleaned the conservatory floor etc before he left. We are happy with the new roof. We believe we made a good choice as to the product and the installer.
Customer in East Riding of Yorkshire Posted on 21/09/2020 , work completed 18/09/2020
Excellent Work
Customer Service
Quality
Value
Andy has previously fitted our Front door and 3 windows, we were so pleased with his service we contacted him to fit our back door. He works to such a high standard, and is so polite and treats your home with respect at all times. He is true to his word and arrives on time and keeps you informed at all times. We would recommend him to anyone, especially during this Covid crisis; he is very mindful of observing all protocols with regard to social distancing and cleanliness. We are in the process of having more windows fitted and Waterside Windows will be our first choice.
Karen and Roy in East Riding of Yorkshire Posted on 18/09/2020 , work completed 03/09/2020
Excellent job with attention to detail
Customer Service
Quality
Value
We have never used an independent trader before, but after reading recommendations, and Andy living locally, we requested a quote for replacement window, french doors and a conservatory. Andy came and quoted straight after lock down lifted, and was extremely careful and followed guidelines. We were pleased that he listened to our ideas but gave professional advice and recommendations on products available. Work was completed as per quote to a high spec, and completed as soon as possible given that supply issues arose beyond his control. Andy remained professional at all times. His work is exceptional, discussing any snags or issues to ensure that it was exactly what we wanted. Andy always tidied up and removed all rubbish. He thoroughly cleaned and polished all windows and doors after completion and the result was fantastic. We cannot praise his workmanship enough. His dedication to the job and his sense of humour throughout, enabled it to be for us to be a pleasurable and memorable experience. We would definitely use him again and would recommend him to our friends and family.
Customer in East Riding of Yorkshire Posted on 29/08/2020 , work completed 28/08/2020
Totally professional.
Customer Service
Quality
Value
I had previously asked Andy to carry out a small roofing job and had been impressed by his courteous attitude and the quality of his work. I wanted to replace our entrance door and side windows and was keen to use an independent trader. Andy was helpful without ever being pushy and as the initial consultation began during the covid crisis he respected the social distancing regulations at all times. We agreed on a price and an approximate start date. He telephoned me the day before installation and turned up on time on the day. As is usual with work of this nature a couple of minor issues cropped up during the day and again Andy's expertise and experience soon had them resolved. He obviously takes a lot of pride in his work and his meticulous attention to detail really has to be seen, even down to finally wiping down every surface he had touched with a sanitizing agent.
Customer in East Riding of Yorkshire Posted on 22/07/2020 , work completed 20/07/2020
Another great job.
Customer Service
Quality
Value
Over the last few years Andy has replaced all our windows and 3 doors including a stable door. In all cases the work was done promptly and efficiently to an excellent high standard. We cannot recommend Andy highly enough. Our neighbours have now used him and are also pleased.
A Satisfied Customer Posted on 17/07/2020 , work completed 16/07/2020
Great work
Customer Service
Quality
Value
I have used the company now to fit windows in 3 different rooms and they all look great. Andy turns up on times for quotes and to complete work and always leaves the areas he has worked as tidy as possible. I have another 5 windows which need replacing and will be using this company again
Customer in North Lincolnshire Posted on 15/01/2020 , work completed 15/01/2020
Excellent, professional trader.
Customer Service
Quality
Value
Andy replaced a window for me today. He has done a great job and kept us informed on what the job entailed. A clean and professional finish. He had previously replaced Windows, front door and patio doors to a high standard for one of my family members therefore I knew that we were in safe hands. I would highly recommend him.
Customer in East Riding of Yorkshire Posted on 13/01/2020 , work completed 13/01/2020
Double glazing
Customer Service
Quality
Value
We have used Andy a couple of times now. Firstly he installed a glass conservatory roof, he has now just replaced our windows. Both times he has been professional, reliable, friendly and trustworthy. We had a family bereavement and had to leave home to it a couple of days. I would highly recommend him.
Customer in North Lincolnshire Posted on 17/12/2019 , work completed 13/12/2019
First class work
Customer Service
Quality
Value
We have just had our fascias, soffits and guttering replaced by waterside windows and the results are excellent. They worked hard, were friendly and professional and always cleared up at the end of each day. It was a big job in awful weather but the attention to detail and finish is fantastic. It's the second time this company have done work for us and we would use them again and recommend.
Customer in East Riding of Yorkshire Posted on 13/11/2019 , work completed 13/11/2019
Excellent service, again!
Customer Service
Quality
Value
Andy has fitted new windows for me in the past. The price quoted was kept to, the installation dates didn’t move, there was no mess and little disruption and 2 years down the line I’m still very happy with the windows. Today he fitted new locks into all my house doors, gave me various options and completed the works with no fuss. Would highly recommend him for all window and door requirements.
Customer in North Lincolnshire Posted on 25/10/2019 , work completed 25/10/2019