Watertight Homes Limited

Absolutely fantastic service from Watertight Homes Ltd! From start to finish, the experience was seamless. Mathew, the boss, was incredibly professional and hands-on with the job. It's rare to see a business owner get so involved in the day-to-day work, but Mathew truly took the time to assess and repair the rising damp in our home with great attention to detail. A special shout out to Josh, who worked tirelessly on the project. He was not only dedicated and hardworking but also had such a friendly, approachable manner that made the whole experience much more pleasant. It’s clear these guys care about their craft and their customers. Highly recommend Watertight Homes Ltd. If you need rising damp issues fixed, you’re in good hands with Watertight Homes!

I asked Matthew to provide a quote to resolve an isolated damp patch in my 1930s home. He assessed the extent of the issue, inside and out, then advised that the problem was water penetration from a dripping gutter and poor pointing and sealant around a bay window. I got nothing but clear and honest advice and knew exactly what I needed to do to resolve what I feared was going to be a costly problem. His approach was a significant contrast to another 'reputable' company that wanted to inject a damp treatment and replace a large area of plaster. The massive bonus was that Matthew's time was freely given.

We have a problem with groundwater entering our house foundations. I had unsuccessfully tried several local builders to come and suggest/quote for a remedy to the situation, but to no avail. I phoned Watertight Homes and had an appointment for a survey within a week. Mathew arrived at the time agreed and after inspecting the situation recommended that we did not need to have any work done. We could leave well alone as there would be no ill effects on our house. This was a great relief to my wife and I. His open and frank explanation, with no pressure to invent a reason for a possibly costly repair, was simple and easy to understand. We were also not charged for the time he spent with us. A truly honest and open company. I would recommend Watertight Homes to anybody who has a damp/water entry problem in their dwelling.

We had this company out to review a possible damp problem. The man that came was honest and advised we did have damp but damp proofing would not help he gave us tips on how to resolve this all services that he could not provide himself. We had a quote by another company the week before quoting £650 for a problem that didn’t exist! Would definitely recommend and will use in the future if we have any further issues

Came promptly to cure our two small damp problems. Very polite workmen. Matthew came out straight away when I didn't understand the process and explained everything satisfactorily. He was very reassuring and even got his staff to do some work at no extra cost. Matthew phoned to make sure all was completed correctly.

A pleasure to deal with. I received a great initial consultation to discuss the solution needed for my home, and the workmen who carried out the installation were pleasant, tidy and organised. I was kept informed throughout the process. I would happily use this trader again and would highly recommend to others.

We had problems with damp appearing on walls and floor. We contacted a firm previously who diagnosed rising damp - a huge problem and quoted £5,000 to correct it, depending on what they found once the work started. We decided on a second opinion and contacted Watertight Homes Limited (through your trusted trader's website) and Matthew came within 36 hours. He did a thorough inspection inside and out and concluded it was a serious internal leak. He suggested contacting our plumber and also our insurance company. Matthew was professional, friendly and did not make any charge for his service. We have since had the leak repaired and have had the problem assessed by our insurance company. Unfortunately, the problem is serious, but the correct diagnosis by Matthew saved us a lot of unnecessary work and expense. We have no hesitation in recommending Watertight Homes Limited.

Watertight attended to the issue in quickly and under warranty and advised a maintenance program moving forward.

Just had a damp proof course in part of our old house. The team were on time daily, extremely friendly and professional and did a first class job. Would highly recommend really really pleased with the outcome.

The team just completed a full renovation of our basement into a useable space. Very accommodating and cared about what we wanted. Really happy with everything. Thanks so much.

Really satisfied with Matt and the team. Throughout the whole process they've been friendly, reliable, communicative and trustworthy. They did a really thorough and tidy job of damp proof treating our walls. The contractors on site were friendly and polite and worked hard. Very satisfied and, although I hope not to need any more work doing, I will definitely use them again if I do.

I couldn’t be happier with the service I’ve received from Matt and the team at Watertight Homes. Really friendly, professional and incredibly efficient. I’m thrilled with the finish of the damp proof course, annoyed we didn’t do it sooner!