Honest Advice
I asked Matthew to provide a quote to resolve an isolated damp patch in my 1930s home. He assessed the extent of the issue, inside and out, then advised that the problem was water penetration from a dripping gutter and poor pointing and sealant around a bay window. I got nothing but clear and honest advice and knew exactly what I needed to do to resolve what I feared was going to be a costly problem. His approach was a significant contrast to another 'reputable' company that wanted to inject a damp treatment and replace a large area of plaster. The massive bonus was that Matthew's time was freely given.
Customer in West Yorkshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
Honest advice
We have a problem with groundwater entering our house foundations. I had unsuccessfully tried several local builders to come and suggest/quote for a remedy to the situation, but to no avail. I phoned Watertight Homes and had an appointment for a survey within a week. Mathew arrived at the time agreed and after inspecting the situation recommended that we did not need to have any work done. We could leave well alone as there would be no ill effects on our house. This was a great relief to my wife and I. His open and frank explanation, with no pressure to invent a reason for a possibly costly repair, was simple and easy to understand. We were also not charged for the time he spent with us. A truly honest and open company. I would recommend Watertight Homes to anybody who has a damp/water entry problem in their dwelling.
Customer in West Yorkshire
Posted on 01/03/2022
, work completed 28/02/2022
Recommended
Honest and quick service
We had this company out to review a possible damp problem. The man that came was honest and advised we did have damp but damp proofing would not help he gave us tips on how to resolve this all services that he could not provide himself. We had a quote by another company the week before quoting £650 for a problem that didn’t exist! Would definitely recommend and will use in the future if we have any further issues
Customer in West Yorkshire
Posted on 05/08/2021
, work completed 05/08/2021
Recommended
Very good service.
Came promptly to cure our two small damp problems. Very polite workmen. Matthew came out straight away when I didn't understand the process and explained everything satisfactorily. He was very reassuring and even got his staff to do some work at no extra cost. Matthew phoned to make sure all was completed correctly.
Valerie in West Yorkshire
Posted on 07/06/2021
, work completed 04/06/2021
Recommended
Installation of Bathroom Extraction Fan
A pleasure to deal with. I received a great initial consultation to discuss the solution needed for my home, and the workmen who carried out the installation were pleasant, tidy and organised. I was kept informed throughout the process. I would happily use this trader again and would highly recommend to others.
Customer in West Yorkshire
Posted on 13/05/2021
, work completed 07/05/2021
Recommended
Highly recommended and excellent service.
We had problems with damp appearing on walls and floor. We contacted a firm previously who diagnosed rising damp - a huge problem and quoted £5,000 to correct it, depending on what they found once the work started. We decided on a second opinion and contacted Watertight Homes Limited (through your trusted trader's website) and Matthew came within 36 hours. He did a thorough inspection inside and out and concluded it was a serious internal leak. He suggested contacting our plumber and also our insurance company. Matthew was professional, friendly and did not make any charge for his service. We have since had the leak repaired and have had the problem assessed by our insurance company. Unfortunately, the problem is serious, but the correct diagnosis by Matthew saved us a lot of unnecessary work and expense. We have no hesitation in recommending Watertight Homes Limited.
Customer in South Yorkshire
Posted on 07/01/2021
, work completed 06/01/2021
Recommended
Endorsement Reference - Truthful and Honest
I thought I had rising damp so contacted Watertight Homes. Mathew came and inspected my house and said he couldn?t find any damp. I couldn?t believe it because the day before a rep came from another company and said we had. He quoted me £1,850 to get it sorted. I?m very grateful to Mathew for being so honest and not ripping me off by saying I needed work doing and saving me money. I would highly recommend Watertight Homes to anyone and everyone.
Tony Gregory, Endorsement Reference
Posted on 10/12/2020
, work completed 09/12/2020
Recommended
Endorsement Reference - Watertight solves a a huge problem for us !
We had a severe damp problem in one of our rental homes - Watertight sorted out the issue and left the room concerned in excellent condition. We were delighted with the service provided .
Which? Trusted Traders Consumer
Posted on 19/11/2020
, work completed 04/10/2020
Recommended
Endorsement Reference - Completed works reviewed and recommended
Easy to get hold of, came to give a free quote and guaranteed to beat any like for like quote I received. Didn't need that guarantee as they quoted well under larger companies anyway and I prefer to go with independents. Turned up on time, really polite and explained everything well. Minimal disruption caused on doing the work and even did some additional pointing to brickwork free of charge. Work completed - damp prrof injections along 5 metres of external wall, treatment and removal of mould on interior wall, pointing to external brickwork. Would recommend to others
Which? Trusted Traders Consumer
Posted on 19/11/2020
, work completed 04/11/2020
Recommended
Maintenance work under warranty
Watertight attended to the issue in quickly and under warranty and advised a maintenance program moving forward.
Customer in West Yorkshire
Posted on 30/07/2019
, work completed 18/07/2019
Recommended
Professional great communication and a top quality result
Just had a damp proof course in part of our old house. The team were on time daily, extremely friendly and professional and did a first class job. Would highly recommend really really pleased with the outcome.
Customer in West Yorkshire
Posted on 08/03/2019
, work completed 06/03/2019
Recommended
Full Basement Conversion/renovation/damp proofing
The team just completed a full renovation of our basement into a useable space. Very accommodating and cared about what we wanted. Really happy with everything. Thanks so much.
Hannah F
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
Brilliant service
Really satisfied with Matt and the team. Throughout the whole process they've been friendly, reliable, communicative and trustworthy. They did a really thorough and tidy job of damp proof treating our walls. The contractors on site were friendly and polite and worked hard. Very satisfied and, although I hope not to need any more work doing, I will definitely use them again if I do.
Lucy Pietrzykowski
Posted on 05/07/2018
, work completed 05/07/2018
Recommended
Excellent service, Happy customer!
I couldn’t be happier with the service I’ve received from Matt and the team at Watertight Homes. Really friendly, professional and incredibly efficient. I’m thrilled with the finish of the damp proof course, annoyed we didn’t do it sooner!
Jenna Doyle
Posted on 04/07/2018
, work completed 04/07/2018
Recommended
Fantastic Watertight Homes
From the first meeting with Watertight Homes to the end of the work completing we have been really impressed with how everything has been carried out. Every step of the way we have had our questions answered and an explanation to what was being done. The guys who did the work (Jack and Jack) were fantastic, very professional and easy to talk to and get along with. It was never a bother having them come in and out of the house and they always left everything tidy when they let at the end of the day. We are delighted with the work and can't wait to start using the 'new rooms' we have. We would definitely recommend Matt and Watertight homes to others.
Which? Trusted Traders Consumer
Posted on 21/06/2018
, work completed 21/06/2018
Recommended
Review of Watertight Homes
Watertight Homes installed a diffusible damp proofing cream in the walls and all wet plaster was hacked-off - plaster was reinstated using a non-gypsum type render and plaster system. They also fit an Air Positive Input Ventilation unit to loft, improving indoor air quality and stopping or preventing condensation problems.
Jennifer Collinson, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
All round professionalism and brilliance.
Matthew and his team converted a small dark and wet basement into the prize room of our house, complete with secret trap door!! We will be using this as a cinema room. The work was completed on time to spec and neatly finished. The on site workforce, lead by Jack, were a pleasure to have around. Trustworthy and professional. I?ve already recommended them to friends of mine.
V Mistry, .
Posted on 23/05/2018
, work completed 23/05/2018
Recommended
Excellent service
Very good work, excellent service and a good clean up when finished.
Nora, West Yorkshire
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Brilliant workers
After my basement had flooded I called watertight homes in no fuss to Mathew superb job smart to finish highly recommended this company 5 stars.
Matthew, West Yorkshire
Posted on 02/09/2017
, work completed 02/09/2017
Recommended
Very informative and professional.
Excellent work, very professional. I was kept well-informed through the whole process and the quality of work was superb. Would happily use again.
Peter, West Yorkshire
Posted on 31/08/2017
, work completed 31/08/2017
Recommended
Very happy!
We had our stair wall membrane against damp. We chose Watertight Homes as they had made a wonderful job of tanking out our cellar and creating another floor of useful living space in 2015. We have been really happy with their reasonable [prices but most of all, their excellent customer service. Matt went through the process with us, incorporated any changes we requested, and completed it on time. He has even been back to sort out one or two minor issues we have had since. We have no hesitation in recommending this firm.
LGS, West Yorkshire
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Review of Watertight Homes
Watertight Homes installed a diffusible damp proofing cream in the walls and all wet plaster was hacked-off - plaster was reinstated using a non-gypsum type render and plaster system. They also fit an Air Positive Input Ventilation unit to loft, improving indoor air quality and stopping or preventing condensation problems.
Anonymous, West Yorkshire
Posted on 18/01/2017
, work completed 18/01/2017
Recommended
Watertight Feedback - Damp Proof Undertaken
Watertight completed a damp proof course on our house, which we bought as a renovation project. Watertight were extremely reliable and professional throughout. Due to the condition of the house, other issues arose and Watertight were very efficient, completing additional extras in order to ensure the full job was completed well. Both Matthew and Jack were extremely helpful at such a stressful time for us!
KimMarie, West Yorkshire
Posted on 31/10/2016
, work completed 31/10/2016
Recommended