Excellent
Delighted we chose Webley Heating to supply and install our new boiler and cylinder. This is an expensive and inevitably disruptive process so selecting a company that considered our present and future requirements were important to us. Throughout the installation team could not have been more professional and friendly and we felt comfortable with them in our home. They were not the cheapest quote but we are convinced we got value for money and delighted with the outcome.
Customer in Dorset
Posted on 07/12/2020
, work completed 27/11/2020
Recommended
New boiler installation
Mark came round to give a quote for replacing our existing boiler arrived on time look at what work was required emailed me the quote satisfied with the cost the work took two days both the engineers were very polite and tidy cleared all the rubbish every day and when they completed the installation went through the controls with us. I would highly recommend Webley Heating.
Customer in Dorset
Posted on 16/03/2020
, work completed 13/03/2020
Recommended
Boiler service and landlord certificate
Mark installed the boiler a year ago and contacted me to remind me of the service date. He serviced the boiler and carried out a landlord certificate check. Very pleased with the service would highly recommend
Customer in Dorset
Posted on 06/03/2020
, work completed 18/02/2020
Recommended
Excellent job in every respect
I asked Mark at Webley Heating to quote as they are a Which? Trusted Trader, and seemed to have a good local reputation. The quotation process was efficient, and the proposed system fully met my requirements. (It was a complicated job involving a change to a condensing boiler and a difficult rerouting for the condensate waste pipe which was not easy to do). The quotation was clear and competitive and inspired confidence, so I had no hesitation in accepting their quote. The whole process was then extremely smooth. The installation team arrived on the agreed day, and the job was completed on time. The installation team were polite and extremely competent and installation went completely as planned. The system worked well from day one with no teething troubles. They are a well established local family business with a good back up team in their office in case there are problems. (I wanted a company I can call on in an emergency in the future). Their installation teams have also worked for them over many years, and they develop their employees from very long service people through to younger 'apprentice' staff who are learning on the job under supervision, whilst also attending appropriate technical courses on day release. I am very pleased to have chosen them to do this work.
Jerry in Dorset
Posted on 09/01/2020
, work completed 02/10/2019
Recommended
Very satisfied
I called Webley Heating because Mark had installed the boiler in my house in 2005 - for a previous owner. He did a good job identifying the problems and I accepted his proposal for the repair and maintenance. The job was done the following week and Mark completed the work quickly. Very pleased with the result. Mark is a friendly, knowledgeable expert.
Customer in Poole
Posted on 04/11/2019
, work completed 30/10/2019
Recommended
Good, reliable work
Gas boiler service. Mark Webley, who originally installed my boiler, came to service it. As usual, he was punctual and did a good job quickly and cleanly. There has never been any problem with work he has done for me.
Customer in Poole
Posted on 25/05/2019
, work completed 22/05/2019
Recommended
Boiler replacement
Tricky job as had to do it inside a kitchen cabinet, but the team went into detail answering all my questions and replaced the boiler. Happy to recommend.
Customer in Bournemouth
Posted on 25/03/2019
, work completed 05/03/2019
Recommended
Wonderful service.
Serviced our boiler. Fantastic & friendly service as always. We recommend Webley Heating to all our friends & neighbours as they always deliver wonderful & professional service.
Zara, Dorset
Posted on 07/03/2019
, work completed 07/03/2019
Recommended
Helpful & patient
Very helpful and patient with all my questions.
Maureen, Hampshire
Posted on 26/02/2019
, work completed 26/02/2019
Recommended
My review
I have known trader's for many years via mutual clients. My job was carried out under difficult conditions (I am in hospital) at short notice. A new boiler was fitted to old system, plus at today's regulation.
Peter, Dorset
Posted on 22/02/2019
, work completed 22/02/2019
Recommended
Reliable and professional
Servicing, cleaning and testing Potterton electric boiler. Boiler had been "knocking" so recommended and added sentinel chemicals which remedied the problem immediately. Have been using this firm for over 30 years - they listen to what I say and always give sound professional advice. I have recommended them many times.
Ann, Dorset
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
Prompt, courteous, tidy
Great team all round, discussed the way ahead, kept me informed throughout.
Adrian, Dorset
Posted on 21/01/2019
, work completed 21/01/2019
Recommended
Prompt and very professional
Replaced new boiler at studio. Quote was the most reasonable out of 4. Professional when conducting quote very informative. Boiler replaced within a week just before Christmas. Excellent service, totally professional, value for money, reliable. Will continue to use Webley Heating for servicing of boiler.
Karen, Dorset
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
Prompt and professional.
Mark Webley made a very thorough initial inspection of the heating system to ensure the new parts were appropriate. The guys were prompt, tidy and friendly. I have no hesitation in recommending this company.
Which? Trusted Traders Consumer
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Very professional.
Colin, Dorset
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Someone you can rely on
I asked his opinion on my cold water tank (been in loft for 36 years), nothing he could see to say renew. But, for safety's sake, I decided to renew. Serviced boiler & checked radiators.
Eileen, Hampshire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Professional
Great team, painstaking and professional. Excellent timekeeping and workmanship. Can't imagine the work being done better by any other firm.
Rodger, Dorset
Posted on 24/08/2018
, work completed 24/08/2018
Recommended
Professional
Have used Webley Heating for many years now. Always professional, prompt and reliable when servicing boiler. Would recommend the firm to others.
Frank, Wiltshire
Posted on 22/08/2018
, work completed 22/08/2018
Recommended
Professional, efficient, clean.
New boiler fitted - workers were friendly, efficient and helpful.
Sue, Dorset
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Couldn't ask for better
They arrived when they said they would. They did all that was asked of them in a polite and friendly manner. All the work was well thought out and executed to a high standard. They cleared up after themselves. They charged what they said they would and we thought it was pretty fair. We couldn't have asked for more. We wouldn't waste our time getting anyone else We would recommend without reservation
Susan Carter
Posted on 18/06/2018
, work completed 18/06/2018
Recommended
Highly efficient and true professional
Replacement of C.H. boiler and auxiliary controls. Highly efficient and professional team from initial quotation to finished job. Clean, courteous and helpful. Job completed in estimated time at quoted price, including replaced items removed from site.
Dudley, Dorset
Posted on 13/06/2018
, work completed 13/06/2018
Recommended
Prompt, polite, clean, tidy
Fit new toilet system and unblocked other toilet which was more than I asked him to do. Went out of his way to sort issues out.
Mike, Hampshire
Posted on 05/06/2018
, work completed 05/06/2018
Recommended
Trustworthy and quick
Always a very professional service and a trusted contractor.
Which? Trusted Traders Consumer
Posted on 04/06/2018
, work completed 04/06/2018
Recommended
My review
Worked hard to find fault.
Which? Trusted Traders Consumer
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Excellent Job
Prompt and efficient service.
Which? Trusted Traders Consumer
Posted on 28/03/2018
, work completed 28/03/2018
Recommended