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Webley Heating Limited

4.9

115 Reviews

About

Webley Heating is a friendly family run business established in 1971 by Alan Webley. The company is now run by his son, Mark, and consists of a team of seven employees.

We undertake many contracts in the Dorset and Hampshire areas, ranging from general household boiler servicing and repairs, domestic boiler installations to larger projects for commercial businesses and institutions.

Over the last 45 years the quality and reliability of our work has been reflected in the many letters received from satisfied customers.

Webley Heating is Gas Safe Registered, Worcester Accredited and Baxi Accredited and also a member of the Institute of Plumbing and Heating.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

    • Gas Fires
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
  • More Services

    • landlord certificates
    • oil fired boilers

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
115 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Great result
Customer Service
Quality
Value
We found Webley Heating via Checkatrade after requesting a number of quotes. We will definitely be using their services again. Mark serviced our Worcester Bosch boiler and identified 2 problems which his colleague fixed the next day. In addition a new central heating radiator was supplied and fitted on that second day. Mark’s administrator kept us fully informed about the dates and times of visits as well as providing timely estimates and invoices. Webley Heating is clearly a very efficient company based close to us. We are delighted with work, the tidying up, the attention to detail, the timeliness and the respectful attitude of the team. Thank you.
Customer in Bournemouth, Christchurch and Poole Posted on 22/09/2025 , work completed 19/09/2025
Very Good Service
Customer Service
Quality
Value
Installed and serviced central heating systems on a number of our properties. Great service, follow up call when work done, professional and fairly priced. Recommend.
Customer in Bournemouth, Christchurch and Poole Posted on 25/11/2025 , work completed 10/11/2025
Simply the best I've ever used
Customer Service
Quality
Value
Mark is a dedicated helper and sorter-out of problems. I have used him and his very able team on many occasions and cannot praise them highly enough. He is tireless in sorting out problems, and kind and considerate as well. He recently pulled all the stops out to help me get a gas meter problem sorted out quickly and just how I wanted - with a new old-fashioned meter (I'm not ready to go over to a smart meter). Last year 2 of his team replaced all the hot water pipes in my rather large house and their expertise and consideration were exemplary. Very highly recommended.
Customer in Bournemouth, Christchurch and Poole Posted on 13/01/2026 , work completed 13/01/2026
Glow Worm Combi Boiler installation
Customer Service
Quality
Value
Webley Heating replaced my existing combi boiler with a new one and the work was all completed in one day. They also installed a Hive smart thermostat.Very prompt with the quote and excellent customer service throughout.I would recommend this company to anyone.
Customer in Bournemouth, Christchurch and Poole Posted on 13/03/2026 , work completed 11/03/2026
Very impressed, happy with the service
Customer Service
Quality
Value
Changed radiator valve, always turned up on time and was very friendly
Leon, Dorset Posted on 07/06/2016 , work completed 07/06/2016
Friendly and reliable
Customer Service
Quality
Value
This company has attended to my heating system for many years and has always proved to be very reliable.
Alan, Dorset Posted on 02/11/2016 , work completed 02/11/2016
Prompt and professional.
Customer Service
Quality
Value
The boiler was serviced efficiently. A liquid had to be put in the boiler, which Mark purchased to complete the job. All the radiators were tested and the place left clean and tidy.
Janet, Dorset Posted on 02/10/2017 , work completed 02/10/2017
Annual service review
Customer Service
Quality
Value
Annual service was overdue, was impressed that Mark came and offered an earlier appointment to what was originally offered good customer service. Would recommend to family, friends and colleagues.
Fiona, Dorset Posted on 16/01/2018 , work completed 16/01/2018
Trustworthy and quick
Customer Service
Quality
Value
Always a very professional service and a trusted contractor.
Which? Trusted Traders Consumer Posted on 04/06/2018 , work completed 04/06/2018
Very satisfactory service
Customer Service
Quality
Value
We were very impressed with the efficient service and the way in which the boiler, the pump and filter were cleanly installed.
Richard, Hampshire Posted on 13/07/2016 , work completed 13/07/2016
Always neat and tidy
Customer Service
Quality
Value
Job done and do not even know they've been. Always clean up behind themselves and leave as found.
Elizabeth, Dorset Posted on 16/11/2016 , work completed 16/11/2016
Always reliable did a good job
Customer Service
Quality
Value
As above
John, Dorset Posted on 05/09/2016 , work completed 05/09/2016
Excellent Job
Customer Service
Quality
Value
Prompt and efficient service.
Which? Trusted Traders Consumer Posted on 28/03/2018 , work completed 28/03/2018
Very satisfied
Customer Service
Quality
Value
I called Webley Heating because Mark had installed the boiler in my house in 2005 - for a previous owner. He did a good job identifying the problems and I accepted his proposal for the repair and maintenance. The job was done the following week and Mark completed the work quickly. Very pleased with the result. Mark is a friendly, knowledgeable expert.
Customer in Poole Posted on 04/11/2019 , work completed 30/10/2019
Prompt and professional.
Customer Service
Quality
Value
Mark Webley made a very thorough initial inspection of the heating system to ensure the new parts were appropriate. The guys were prompt, tidy and friendly. I have no hesitation in recommending this company.
Which? Trusted Traders Consumer Posted on 30/11/2018 , work completed 30/11/2018
My Review
Customer Service
Quality
Value
Thorough & professional
John, Dorset Posted on 10/10/2016 , work completed 10/10/2016
Efficient and clean
Customer Service
Quality
Value
We know the trader from previous jobs to. He is reliable.
Anthony, Dorset Posted on 05/09/2016 , work completed 05/09/2016
Prompt and professional
Customer Service
Quality
Value
Excellent services - arrived on time professional service - left kitchen clean and tidy afterwards. Helpful staff in office. Would thoroughly recommend for both installation and servicing of boiler. Thank you
Michael, Dorset Posted on 01/02/2017 , work completed 01/02/2017
Quick & efficient
Customer Service
Quality
Value
A swift service, well performed. I trust this trader so didn't get quotes, but assume price was fair.
Which? Trusted Traders Consumer Posted on 20/03/2017 , work completed 20/03/2017
Good clean worker
Customer Service
Quality
Value
Got my boiler going quickly had the part with him (gave me the replaced burnt out part). Competent & clean worker. Only waited 3 days! I have used Webley Heating for years, always punctual.
Marilyn, Dorset Posted on 15/09/2017 , work completed 15/09/2017
My review
Customer Service
Quality
Value
Worked hard to find fault.
Which? Trusted Traders Consumer Posted on 10/05/2018 , work completed 10/05/2018
Prompt, courteous, tidy
Customer Service
Quality
Value
Great team all round, discussed the way ahead, kept me informed throughout.
Adrian, Dorset Posted on 21/01/2019 , work completed 21/01/2019
Very good job and prompt
Customer Service
Quality
Value
Replacement boiler, nice chaps on time. Very tidy.
Tracey, Dorset Posted on 24/06/2016 , work completed 24/06/2016
Convinced!
Customer Service
Quality
Value
A trainee plumber made a diagnosis about a faulty boiler, however I needed a qualified plumber to do the job. Several contractors later either could not make a diagnosis (but charged for call-out) or were not convincing enough to offer a detailed and reliable quote. Webley Heating was the only one I could trust. If only he would read text messages!
Gordon, Avon Posted on 16/11/2016 , work completed 16/11/2016
Good, reliable work
Customer Service
Quality
Value
Gas boiler service. Mark Webley, who originally installed my boiler, came to service it. As usual, he was punctual and did a good job quickly and cleanly. There has never been any problem with work he has done for me.
Customer in Poole Posted on 25/05/2019 , work completed 22/05/2019