Webley Heating Limited

Mark Webley listened to my requirements and advised me accordingly. He was patient and honest; and he, and his staff were always cheerful, friendly and polite. The work was to the agreed schedule and budget. I was assured of any backup requirements needed including any worries or questions that I might have on my mind. The reception staff were always very helpful and understanding, and the whole team carried out what they said they would. All in all an extremely good job well done.

Mark was extremely helpful throughout especially when the job kept changing at the beginning and he had to redo estimates several times. The flat needed a total refit of the bathroom and toilet, and also new heating, kitchen and changes to electrics as well as various other jobs. He recommended other tradespeople (all of whom I have been very pleased with). He liaised with them for me - effectively managing that part of the flat refurbishment. The tiler had some personal issues which meant there were delays and he was not able to complete the job. Mark kept me informed and found a substitute. There was a problem with one of the taps which Pat managed to trace and sort - spending a long time but refusing to be defeated. This saved me having to go back to the suppliers. Customer service provided by the whole team was excellent.

Mark was brilliant, he steered me through unknown territory with expertise and put my mind at ease. My gas boiler had packed in and was left without hot water but he managed not only to fit me in within a quicker schedule but in addition he did something very innovative, with his team in fitting an electric heater and cylinder system. This will be more environmentally friendly and cheaper and efficient in the longer term, I'd definitely recommend him and his team if this is your need!

Old style boiler, associated pipework and tanks in loft removed. New combi boiler fitted in new location. Work carried out exactly as detailed in original quote to agreed timetable and price. The whole process from original quote through to completion went very smoothly. Excellent.

The company organised the appointment efficiently and sent a reminder nearer the date, giving details of the engineer's name. The engineer was punctual, courteous and helpful.

A great experience from initial and very fair quote through to installation. Fast efficient polite friendly and professional. Highly recommended

The work required was to replace a 13 year old boiler that was having flame out problems. An estimate was given promptly and the boiler installed within three days of the acceptance of estimate. The work was carried out efficiently and the area kept clean at all times. All work detailed on the estimate was carried out and the workings of the new boiler explained in detail. We will certainly use this trader for all future services required and would recommend them to anyone.

We’ve used Webley’s ourselves for years and have always been delighted with their work. My elderly mum’s boiler packed up and although she lives 45mins away I was so relieved that Webley’s could help. I would not have trusted anyone else to work there with mum being alone. Not only did they do a fabulous job in less time than quoted to completely replace the boiler and other broken parts but they did it within a couple of working days of my call. Thanks Webley’s my mum thinks you’re fantastic so that’s good enough for me!

Technician did the work competently and the system was back on stream after 30 minutes. I have always found this company to be genuine and reliable.