Webley Heating Limited

Mark had to drain down and removing the existing Glow-worm Easicom gas boiler. For supply and fitting Glow-worm Microcom gas boiler. He also had to fit 1 metre flue extension due to the thickness of the wall. The work was carried out very efficiently with no mess at all. The work was done quickly and I found Mark to be helpful and friendly and extremely knowledgeable. I would recommend this company to anyone. Very good job!

Mark Webley listened to my requirements and advised me accordingly. He was patient and honest; and he, and his staff were always cheerful, friendly and polite. The work was to the agreed schedule and budget. I was assured of any backup requirements needed including any worries or questions that I might have on my mind. The reception staff were always very helpful and understanding, and the whole team carried out what they said they would. All in all an extremely good job well done.

Mark was extremely helpful throughout especially when the job kept changing at the beginning and he had to redo estimates several times. The flat needed a total refit of the bathroom and toilet, and also new heating, kitchen and changes to electrics as well as various other jobs. He recommended other tradespeople (all of whom I have been very pleased with). He liaised with them for me - effectively managing that part of the flat refurbishment. The tiler had some personal issues which meant there were delays and he was not able to complete the job. Mark kept me informed and found a substitute. There was a problem with one of the taps which Pat managed to trace and sort - spending a long time but refusing to be defeated. This saved me having to go back to the suppliers. Customer service provided by the whole team was excellent.

Mark was brilliant, he steered me through unknown territory with expertise and put my mind at ease. My gas boiler had packed in and was left without hot water but he managed not only to fit me in within a quicker schedule but in addition he did something very innovative, with his team in fitting an electric heater and cylinder system. This will be more environmentally friendly and cheaper and efficient in the longer term, I'd definitely recommend him and his team if this is your need!

Old style boiler, associated pipework and tanks in loft removed. New combi boiler fitted in new location. Work carried out exactly as detailed in original quote to agreed timetable and price. The whole process from original quote through to completion went very smoothly. Excellent.

The company organised the appointment efficiently and sent a reminder nearer the date, giving details of the engineer's name. The engineer was punctual, courteous and helpful.

A great experience from initial and very fair quote through to installation. Fast efficient polite friendly and professional. Highly recommended

The work required was to replace a 13 year old boiler that was having flame out problems. An estimate was given promptly and the boiler installed within three days of the acceptance of estimate. The work was carried out efficiently and the area kept clean at all times. All work detailed on the estimate was carried out and the workings of the new boiler explained in detail. We will certainly use this trader for all future services required and would recommend them to anyone.

We’ve used Webley’s ourselves for years and have always been delighted with their work. My elderly mum’s boiler packed up and although she lives 45mins away I was so relieved that Webley’s could help. I would not have trusted anyone else to work there with mum being alone. Not only did they do a fabulous job in less time than quoted to completely replace the boiler and other broken parts but they did it within a couple of working days of my call. Thanks Webley’s my mum thinks you’re fantastic so that’s good enough for me!

Technician did the work competently and the system was back on stream after 30 minutes. I have always found this company to be genuine and reliable.

I had the annual boiler service on my Baxi boiler and Graham arrived promptly as usual. This was important because I wanted to minimise time off work. No fuss, no bother, very professional and all checks and service completed within 30 minutes. Highly recommend

Guided me free on phone several times as he did not want to charge me call out fee to just click a button on boiler. Only when tried all did he come. Pleasant man, trustworthy, took time to teach me and explain things. Came next day to check OK. Quoted £290 charged £200. He estimated one of several things that could be the problem and guessed one - and was right. Highly recommend this man. Very helpful pleasant office reception.

Annual boiler service carried out with usual promptness, clean and tidy. Thoroughly checked boiler and system ancillaries. Recommended.

All work was carried out to a very high standard. Mark always explains what needs to be done without getting too technical so we feel reassured. Punctual and reliable as always.

I have been a very satisfied customer of Webley Heating for many years. This job was carried out excellently as usual

Graham did a good job on behalf of Webley Heating who we have used for the last 7 years for all of our heating and installation work. Always satisfied.

New boiler installed ASAP as we were without heating. Very efficient friendly plumbers. Price as per Quote Left everywhere clean and tidy

Webley Heating arrived on time and worked through the day completing the booked work and the extra work they were asked to do on arrival. This was a new rad and pipe work. The weather complicated the needed outside work and this was completed on the following day. When they left you could only tell they had been here by the new boiler and radiator. We were very pleased by the work and care taken at all times during this difficult period. There was a follow up call several days later to check all was well it is.

Delighted we chose Webley Heating to supply and install our new boiler and cylinder. This is an expensive and inevitably disruptive process so selecting a company that considered our present and future requirements were important to us. Throughout the installation team could not have been more professional and friendly and we felt comfortable with them in our home. They were not the cheapest quote but we are convinced we got value for money and delighted with the outcome.

Mark came round to give a quote for replacing our existing boiler arrived on time look at what work was required emailed me the quote satisfied with the cost the work took two days both the engineers were very polite and tidy cleared all the rubbish every day and when they completed the installation went through the controls with us. I would highly recommend Webley Heating.

Mark installed the boiler a year ago and contacted me to remind me of the service date. He serviced the boiler and carried out a landlord certificate check. Very pleased with the service would highly recommend

I asked Mark at Webley Heating to quote as they are a Which? Trusted Trader, and seemed to have a good local reputation. The quotation process was efficient, and the proposed system fully met my requirements. (It was a complicated job involving a change to a condensing boiler and a difficult rerouting for the condensate waste pipe which was not easy to do). The quotation was clear and competitive and inspired confidence, so I had no hesitation in accepting their quote. The whole process was then extremely smooth. The installation team arrived on the agreed day, and the job was completed on time. The installation team were polite and extremely competent and installation went completely as planned. The system worked well from day one with no teething troubles. They are a well established local family business with a good back up team in their office in case there are problems. (I wanted a company I can call on in an emergency in the future). Their installation teams have also worked for them over many years, and they develop their employees from very long service people through to younger 'apprentice' staff who are learning on the job under supervision, whilst also attending appropriate technical courses on day release. I am very pleased to have chosen them to do this work.

I called Webley Heating because Mark had installed the boiler in my house in 2005 - for a previous owner. He did a good job identifying the problems and I accepted his proposal for the repair and maintenance. The job was done the following week and Mark completed the work quickly. Very pleased with the result. Mark is a friendly, knowledgeable expert.

Gas boiler service. Mark Webley, who originally installed my boiler, came to service it. As usual, he was punctual and did a good job quickly and cleanly. There has never been any problem with work he has done for me.

Tricky job as had to do it inside a kitchen cabinet, but the team went into detail answering all my questions and replaced the boiler. Happy to recommend.

They arrived when they said they would. They did all that was asked of them in a polite and friendly manner. All the work was well thought out and executed to a high standard. They cleared up after themselves. They charged what they said they would and we thought it was pretty fair. We couldn't have asked for more. We wouldn't waste our time getting anyone else We would recommend without reservation

This is the second property Mark has installed a boiler in for us. He is friendly and knowledgeable and always provides an accurate quote. The work is outstanding, efficient and tidy with friendly workers always happy to give advise. I would recommend Webley Heating without hesitation overtime. Real peace of mind.

Excellent job. Clean and tidy. Friendly and courteous. Highly recommend.