excellent company to have on your side
Welwyn Alarms are always available, and always most helpful with any queries or advice. The alarm was serviced this week, and the engineer was very professional and polite. Take a bow Welwyn Alarms, you get my vote!
Customer in Hertfordshire
Posted on 18/10/2024
, work completed 16/10/2024
Recommended
Routine service
Welwyn Alarms do our annual service and check performance. Very nice folk, technically sound and always on time. Have used them for over 30 years!
Customer in Hertfordshire
Posted on 04/09/2024
, work completed 24/08/2015
Recommended
Alarm Service
As usual they turned up on time did the service checked everything and sorted it for us. Didn’t try to sell us batteries that weren’t needed very honest and great service as normal. I would highly recommend them.
Customer in Hertfordshire
Posted on 08/08/2024
, work completed 07/08/2024
Recommended
Excellent service
This was a routine maintenance visit . It was carried out on time, with no fuss by a very competent engineer who was a delight to have around.
Customer in Hertfordshire
Posted on 15/07/2024
, work completed 01/05/2024
Recommended
We made an excellent switch
We had had the same alarm people for many years, but they were taken over and we were very annoyed at an outrageous fee charged for a 5 minute job last year and vowed to change. We looked around locally and thought Welwyn Garden alarms the most reasonable. We fixed an appointment some months ahead. We were fully justified. They came on time on the agreed date, and did a very thorough job. We made a great choice!
Customer in Hertfordshire
Posted on 15/07/2024
, work completed 11/07/2024
Recommended
Very reliable service
We have been using Welwyn Garden Alarms for a few years now. They took on our existing alarm system and have been excellent. They always respond and are reliable competent and friendly. No complaints from us!
Customer in Hertfordshire
Posted on 26/06/2024
, work completed 10/06/2024
Recommended
House Alarm Service
We have had no issues since our alarm system was installed several years ago, and had a service carried out this year with no need to replace any of the batteries in the sensors. The Service Engineer was helpful and efficient, I would recommend Welwyn Garden City alarms to anyone seeking a good and reliable service.
Customer in Hertfordshire
Posted on 04/12/2023
, work completed 23/10/2012
Recommended
Great service. Always friendly and helpful.
From being fitted many years ago to the regular service visits and help always been there offering agGreat service. Always friendly and helpful.
Customer in Hertfordshire
Posted on 30/11/2023
, work completed 29/09/2023
Recommended
Great Continuous Service
Have been a customer of Welwyn Garden Alarms for a number of years now, and I'm always pleased with the professionalism and level of service they provide from initial appointment booking, to in-home working and admin follow-up. Really good company whom I will continue to use.
Customer in Greater London
Posted on 27/10/2023
, work completed 22/09/2023
Recommended
Sentry Alarms
We have used Sentry Alarms for many years (more than 10). They are professional, tidy, responsive to our needs and arrive on time. Their pricing is very competitive and the links with their office very efficient resulting in seamless accounting/payments.
Customer in Hertfordshire
Posted on 09/08/2023
, work completed 19/07/2023
Recommended
Service visit
We have used Welwyn Garden Alarms Ltd, previously Sentry Alarms, to service our alarm for 20 plus years. They have also installed our CCTV system. We have always had an excellent working relationship with the company. Always courteous and polite staff, both in office and in the field. Engineers knowledgeable, timely and respectful to us and our home. Would recommend to anyone and give a 5 star rating to them
Customer in Greater London
Posted on 21/06/2023
, work completed 06/06/2023
Recommended
Service for many years
Welwyn Garden Alarms have looked after our system for many years and we have always found they give prompt service and arrived on schedule. When a problem has arisen with the system it has always been speedily resolved.
Customer in Hertfordshire
Posted on 09/06/2023
, work completed 30/05/2023
Recommended
Consistently great service
We've used Welwyn Garden Alarms for 8 years. Their service is always efficient and courteous. It is easy to reach someone on the phone and there are always plenty of appointment options (for both services and maintenance work). All the engineers that come to our home are prompt, respectful and polite. Our alarm system is also very reliable and low cost to maintain. Would absolutely recommend.
Customer in Hertfordshire
Posted on 01/06/2023
, work completed 18/04/2023
Recommended
Great customer Service
We always great Customer Service from Welwyn Garden Alarms. The engineers who do the Services are always polite, helpful and efficient
Customer in Hertfordshire
Posted on 26/05/2023
, work completed 24/03/2023
Recommended
Old-school customer service with new school technology!
I was with one of the national firms for several years. I had an issue with the system at Christmas, and the customer service was shocking. So I did what customers do; I took my custom elsewhere. From the first contact, Welwyn Garden Alarm LTD was brilliant. An old-school customer service orientated company that has new school technology. Perfect!
Customer in Hertfordshire
Posted on 17/05/2023
, work completed 04/05/2023
Recommended
Great service, very reliable company.
I have used Welwyn Garden Alarms for over 15 years - from original alarm installation through to maintenance and annual service. Everyone I have dealt with, from the engineers and office personnel, I have always found to be very reliable, efficient, and courteous. I highly recommend them.
Simon in Hertfordshire
Posted on 03/05/2023
, work completed 13/04/2023
Recommended
Excellent Alarm Company
We have used Sentry Alarms for a numbber of years, and they provided us with outstanding service at all times. The Company was sold to Welwyn Garden Alarms, and they have even raised the bar further, providing excellent service, and in the event of any questions about products, they very often reply by return. They are easy to deal with, and the engineers who attend site for testing, are all polite and efficient . Can't rate them highly enough!
Customer in Hertfordshire
Posted on 07/07/2022
, work completed 09/06/2022
Recommended
Reliable Company
We checked Which? for burglar alarms after we had had a burglary and found Pyronix was a best buy. Welwyn Alarms are a local Which? Trusted Trader so we called them for advice. Peter came within a day and suggested a Pyronix system that would give us good security without being 'over the top'. Although the complete system couldn't be fitted for a month they fitted the outside boxes within the following two days as a deterrent. The system was completed by Tom in half a day and so far has worked perfectly with no false alarms. The work was carried out with no mess and all concerned turned up within a few minutes of the time stated.
Customer in Hertfordshire
Posted on 08/06/2019
, work completed 29/05/2019
Recommended
Great Customer Service
After my alarm went off late in the evening I was unable to reset by myself. Paul from WGC Alarms was extremely helpful and managed to guide me into resetting the alarm with no hassle. Would Recommend to anyone.
Cole
Posted on 07/06/2017
, work completed 07/06/2017
Recommended
Very highly recommended
Friendly and approachable, always available. Competitive pricing, did the work on time and with no disruption, excellent CCTV and intruder systems, really polite and efficient during the installation process. Highly recommended all-round. Dr Steve Walker, Oak Vets
Oak Vets
Posted on 24/01/2017
, work completed 24/01/2017
Recommended
Which? Local Review
I'm so pleased with my intruder and smoke alarm system that has been fitted by Welwyn Garden Alarms. A truly reliable systems with very friendly engineers who are dedication to customer service. They ensured that all the wiring was so neat and tidy, you wouldnÍt even know and fitted all the sensors and boxes in convenient places for our family. The system is very easy to use and has different levels of detection depending on your personal needs (for example pets, part sleep set). The speech dialler provides us with a real piece of mind that in the event of an activation the unit automatically calls and texts us so we are aware of the incident. Initially it seems like a high expense but worth every penny. I donÍt think you can put a price on the safety of yourself and your home.
Roxanne
Posted on 26/06/2009
, work completed 26/06/2009
Recommended
Which? Local Review
No sales pressure, pricing was competitive, with the Director agreeing to site units in favoured place. Work carried out on agreed date, which was clean and tidy. System explained before leaving. You would not know workman had been in!
Coleman P
Posted on 28/04/2008
, work completed 28/04/2008
Recommended