Endorsed by Which?

West Coast Window Centre

4.9

64 Reviews

Opening Hours
Today - 09:00–12:00
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 09:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

West Coast Window Centre - A local family run and owned Company, based in Charminster, Dorchester, Dorset. Established in 2005, with over 40 years experience in our industry, we ensure our customers receive our professional advice and service, which is why we have been rewarded with endorsement from Which? Trusted Traders.

We offer quality products, with outstanding installations by employed MTC Qualified Installers and Surveyors. We are a FENSA registered company and for complete peace of mind to our customers, our Insurance Backed Guarantee ensures our customers have total satisfaction.

For quality uPVC Energy Rated Windows, uPVC Doors, Composite Doors, Aluminium Bi-fold Doors, Conservatories, Roofline or Secondary Glazing, all to complement your home, you can rest assured, West Coast Window Centre is a Company you can trust, as Your Home Is Where Our Heart Is...

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Timber windows
    • Replacement window services and repairs
  • More Services

    • conservatories
    • roofline
    • sealed unit replacement

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
64 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Fitted 5 new windows, within the 2 days as scheduled. Happy with finished work. Were friendly and considerate.
Graham, Dorset Posted on 04/03/2019 , work completed 04/03/2019
The trader replied (on 22/05/2019)
Thank you Graham for your kind review, we are pleased your happy, with thanks and best wishes
Excellent service
Customer Service
Quality
Value
From a prompt estimate, through to completion of the job everything was conducted with quiet professional care and pride in workmanship. Certainly to be recommended.
Judith, Dorset Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 07/09/2018)
Thank you so much Judith for your kind review, best wishes.
Work well done and on time
Customer Service
Quality
Value
The replacement of 7 windows and 2 doors was done in 1 week. Throughout the whole week and the quotations beforehand we had everything explained and how the job would be carried out. The costs that were quoted were adhered too and no extras were added on. A time was agreed to start each day and the workmen were always on time. Whilst on site they were always tidying up as they went and they showed professionalism as each item was fitted and finished with the least possible disruption to us. The one issue that did arise, was corrected straight away with no dispute before they moved onto the next item. When each item was fitted we were given a demonstration of how to work each item, and we had to try them out with a workman present to make sure we were happy how to work them. We are very happy with the works that were carried out. I would have no problems recommending this company to others.
Customer in Dorset Posted on 19/02/2020 , work completed 15/11/2019
The trader replied (on 16/02/2021)
Thank you for your kind review, we appreciate it a lot. It was a pleasure working with you, with best wishes.
Great communication and efficient service
Customer Service
Quality
Value
We've just had a new front bay window and front door fitted by West Coast Window Centre and are extremely pleased with the finished results. Communication throughout our experience from Charlotte was excellent and we had a prompt first visit, from Paul and David, to assess our needs and organise the quote for the work required. Paul was able to talk through available doors and windows and quickly knew what style and colour we were after from what we told him, which was very useful indeed considering the many options available. The friendliness and understanding of our needs were what made this team stand out from the rest. There were no pushy sales, up-grades or talks of competitors, just an honest price for what was needed. The agreed time scale and quote were also clear from the beginning and adhered to. Overall, we would not hesitate in using this company again and would recommend to friends. We cannot believe the difference in noise reduction and know that these windows will have a big impact on reducing our bills during the winter months.
Customer in Dorset Posted on 03/07/2021 , work completed 02/07/2021
The trader replied (on 11/11/2022)
Thank you for your kind words, we appreciate them. We strive to treat our customers and offer our best service, as we would like for ourselves. We are pleased you are happy and thank you for your time reviewing our Company and entrusting us with your work. Best wishes
Good job!
Customer Service
Quality
Value
We had new French doors to an upstairs bedroom where the existing doors weren't watertight and a new large casement window to our lounge, where some of the existing glass had blown and the frames were becoming rotten. West Coast were efficient with the quotation and we chose them as they were marginally cheaper than another but also communicative and came with good reviews. The subsequent work was carried out efficiently and to the agreed price and timing. The fitting was carried out to high standards and we were just in time for the change in wet weather! We would have no hesitation in recommending West Coast Window Centre.
Customer in Dorset Posted on 06/09/2022 , work completed 31/08/2022
The trader replied (on 11/11/2022)
Thank you for your lovely review, much appreciated and we are so pleased you're so happy. It was our pleasure working with you. Best wishes.
Which? Local Review
Customer Service
Quality
Value
I highly recommend this company. The workmen were friendly, polite, always helpful, tidy and excellent care was taken. There was no hard seller and I am very pleased with my 9 new windows and 2 doors. I had great value for my money and would use them again. This company was highly recommended to me by a friend because there after care service is excellent she said. I would highly recommend them as well.
katharinefoster Posted on 05/02/2013 , work completed 05/02/2013
The trader replied (on 11/10/2016)
Thank you for your kind review entered to Which? a few years ago, much appreciated
Very good service
Customer Service
Quality
Value
I was very grateful for the good service. Our windows were fitted within hours. All the house was protected and cleaned after. Very good work!
Aleksandra, Dorset Posted on 12/11/2016 , work completed 12/11/2016
The trader replied (on 07/01/2017)
Thank you for your kind review as always, best wishes
Just as good the second time round!
Customer Service
Quality
Value
Paul had previously completed extensive window replacements to our complete satisfaction. Needing some roof work, we called him for a survey and quote. Again, the best possible sales service and he offered advice on the extent of the work that needed to be done, as well as a competitive quote. The work was undertaken in a prompt and efficient manner, again to our complete satisfaction. There's more to this company than just windows, and we would not hesitate to call them for any future repairs or replacement work needed on our home.
poundbury Posted on 25/04/2017 , work completed 25/04/2017
The trader replied (on 25/04/2017)
Thank you for your lovely review. It has been an absolute pleasure working with you, best wishes.
Safe Hands
Customer Service
Quality
Value
Used this local firm several years ago and found them to be reliable. Hence it made sense to use them again. They have just done a good job for us and the fitters left everything clean & tidy.
Dennis, Dorset Posted on 31/08/2017 , work completed 31/08/2017
The trader replied (on 25/10/2017)
Thank you Dennis for your review, its been lovely working with you again, best wishes.
Professional job
Customer Service
Quality
Value
From start to finish, a professional job by competent and friendly team. From going to choose door, to site visit, to job.
Ann, Dorset Posted on 14/09/2017 , work completed 14/09/2017
The trader replied (on 25/10/2017)
Thank you Ann for leaving a lovely review, we appreciate it.