West Coast Window Centre

I am very happy with my new windows and doors. Nothing too much trouble. Excellent work and everything left clean and tidy. Friendly and hard working from the start to the finish. I would definitely recommend this Company. Thank you

We had new French doors to an upstairs bedroom where the existing doors weren't watertight and a new large casement window to our lounge, where some of the existing glass had blown and the frames were becoming rotten. West Coast were efficient with the quotation and we chose them as they were marginally cheaper than another but also communicative and came with good reviews. The subsequent work was carried out efficiently and to the agreed price and timing. The fitting was carried out to high standards and we were just in time for the change in wet weather! We would have no hesitation in recommending West Coast Window Centre.

A very professional company. Arrived on time, completed work quickly and efficiently leaving no mess and with the minimum of disruption. The finished product was exactly as described and agreed before commencement with no extra cost and on budget. Communication with the main office was always timely and extremely polite. The team undertaking the work was a local company who were well led and extremely skilled in their work. Very friendly, full of good practical advice on maintenance of the installed windows and roof. I would recommend this West Coast Window Centre without reservation

We've just had a new front bay window and front door fitted by West Coast Window Centre and are extremely pleased with the finished results. Communication throughout our experience from Charlotte was excellent and we had a prompt first visit, from Paul and David, to assess our needs and organise the quote for the work required. Paul was able to talk through available doors and windows and quickly knew what style and colour we were after from what we told him, which was very useful indeed considering the many options available. The friendliness and understanding of our needs were what made this team stand out from the rest. There were no pushy sales, up-grades or talks of competitors, just an honest price for what was needed. The agreed time scale and quote were also clear from the beginning and adhered to. Overall, we would not hesitate in using this company again and would recommend to friends. We cannot believe the difference in noise reduction and know that these windows will have a big impact on reducing our bills during the winter months.

Excellent service from the quote through to the finished installation of the patio doors. Charlotte was always at the end of the phone or computer to take any inquiry I had and went above and beyond sorting out the certificate that was causing problems on the FENSA website. I cannot recommend this firm highly enough. If you want a professional finish, conversation as to how the work is progressing, a totally reliable workforce with no surprise hidden costs then look no further.

We have used West Coast Window Centre several times over the years. It is a very friendly, highly efficient company. You always get exactly what you ask for and more! They have transformed our property. I would recommend them to anyone.

Excellent advice on choice of new front door and door furniture - supplied and fitted exactly as described, at the agreed price. Very happy . Have used West Coast Window Centre several times now, and always get the same good service and workmanship. Lovely people to do business with.

If you are looking to use a reliable, trustworthy local glazing firm in Dorset look no further. Paul and his team are professional, friendly (and their prices are competitive). Clearly word of mouth is a big factor in deciding who to use on jobs big and small and they don't fail to disappoint. Their workmanship is exemplary and they leave site immaculate as you would expect.

I had my back patio and front door updated with new ones, they look smashing and all secure now also draft proof. Brilliant workmanship would highly recommend this firm for any windows and doors that you need replacing.

Very pleased with the service. 100% recommended and would use again. I have been kept updated during lockdown fully

I am very happy with my new windows and external doors - the whole process has been extremely efficient and trouble-free - despite the issues caused by lockdown I have been kept informed throughout the whole process. Once on site, Paul and David worked like a smoothly oiled machine and did some extra little jobs for me as well. An excellent service.

Efficient and friendly service! Really pleased with all the work that Paul and Charlotte have done for us over many years.

West Coast Window Centre have been terrific throughout. We ordered five windows plus some gutters and facias in early March. Then Lockdown happened. Charlotte quickly let us know what was happening - nothing - and we resigned ourselves to a long wait. Then in early June, Charlotte was in touch again to say our windows were on the way. Paul and Dave arrived on time on a very hot Monday and just got on with it. Paul's long experience and diligence was clear throughout: old windows came out to be recycled; new windows went in perfectly; windows were adjusted and aligned; all the little fiddly finishing bits were, well, finished; and there was no mess along the way. And they even cut down (with our permission, obviously) a viciously thorny bush that was in the way and that we no longer wanted. We are delighted with our new windows, and delighted with the friendly and professional experience of West Coast Window Centre from beginning to end.

Having had several negative quotes for our “narrow, awkward and difficult” front door from other local companies we were so happy to find West coast Windows. Paul’s years of experience were evident from the outset and his friendly, straight talking approach was very much appreciated. We didn’t have to compromise on style due to the narrowness of our door as others had previously suggested and the price was very competitive. Charlottes cheerful and approachable communication is second to none and kept us well informed from the moment we called for a quote to the day of fitting. On the day of installation Paul and Dave turned up promptly and set about fitting the door. The work was carried out efficiently and professionally and finished to a high standard, cleaning throughout to minimise mess. The door is exactly what we wanted and we couldn’t be happier. I would have no hesitation in recommending West Coast Window Centre to anyone and will definitely be returning to them for all future work. Thanks.

The replacement of 7 windows and 2 doors was done in 1 week. Throughout the whole week and the quotations beforehand we had everything explained and how the job would be carried out. The costs that were quoted were adhered too and no extras were added on. A time was agreed to start each day and the workmen were always on time. Whilst on site they were always tidying up as they went and they showed professionalism as each item was fitted and finished with the least possible disruption to us. The one issue that did arise, was corrected straight away with no dispute before they moved onto the next item. When each item was fitted we were given a demonstration of how to work each item, and we had to try them out with a workman present to make sure we were happy how to work them. We are very happy with the works that were carried out. I would have no problems recommending this company to others.

We ran into complications with our original window supplier and approached West Coast Windows at short notice. Not only were they able to arrange a site visit on the day of our original telephone enquiry, but were also able to order the windows required and arrange fitting in a very short time frame. Paul and Charlotte definitely got us out of a fix and were able to complete the installation of our new windows which formed part of our kitchen refurbishment and as we preferred, before the kitchen units were delivered. Paul was very approachable and very tidy. I understand that he even put the hoover around the room after completing the installation! Would thoroughly recommend. Excellent customer service and value for money.

Our original leaded light windows finally gave up the ghost and needed replacing. West Coast Windows provided one of 4 quotes and impressed with their professional approach and detailed paperwork. Paul came back to double check the measurements of bay window after initial visit and was able to answer all our questions about timescale, materials etc. We visited WCWC showroom twice and Charlotte made us very welcome, giving us samples and brochures as well as demonstrating different types of window. It was a big decision for us and we wanted to get it right. I wouldn't hesitate to recommend WCWC. They were clear about lead-in times, they started work punctually, worked diligently each day and kept the site very neat and tidy throughout. WCWC have replaced many of the windows on our street.

Great service, very prompt fitting and great price. Paul and Erin were punctual, polite and very tidy. (The house was left cleaner than when they started). Would highly recommend - thanks very much

We had a large front room window replaced and a repair to an opener in an upstairs window. The quote and time scale were kept to and we are delighted with the new window. It is good to be able to close the upstairs small window too. This is a friendly and efficient family business. We are relatively new to living in the Dorchester area and were anxious to get a good reliable trader which was why the 'Which?' trusted trader symbol influenced our choice. We would definitely recommend West Coast Window Centre.

Asked for a quote two months ago, they came and measured up and provided a price. The guy Paul was very friendly and knowledgeable. Needed the window fitted on a particular day, before the bath went in. I rang them and they said because they had all the details and didn't need to come out again they could do it in time. They were very efficient ringing to confirm the date for installation was still valid. They came and fitted it on time and to the price they quoted with the right obscured glazing. A very professional job. In this instance I hadn't paid a deposit so they left the bill, which I could pay by cash, cheque or bank transfer, and instructions for maintaining the window as well information about the insurance.

8 Windows, 1 fully glazed door and French doors with side panels all installed in 2 days in new extension. Perfect communication from start to finish, I knew exactly what I was buying, what was happening and the expected timescale- very flexible with my changing plans on site. Work carried out as requested, price exactly as quoted. Excellent product. Very happy with the final finish. They turned up when they said they would (to the minute!) and then just got on with the job efficiently. Lovely people to do business with.

Paul and Jake worked very hard over two days to install 7 new windows at the property. They were very conscientious and careful in their work. They were friendly and polite throughout and left the house clean and tidy. Although there was a lot of work to do, everything was left just as it should be and we are very pleased with the result. Communication over the original quote and all the invoicing was also done very efficiently. The whole process was hassle-free - I would recommend the team very highly. Thank you!

Fast, efficient excellent service from start to finish. Couldn’t fault the work at all. Really pleased.

Excellent service from 1st phone call to arrange a visit. Very professional explained everything Windows look great. Really pleased.

Beyond impressed with this company, recommended by a friend and I'm glad I took his advice. From first contact with Charlotte on the phone to the door being fully fitted they have exceeded expectations. Great price, great customer service at all hours accommodating my questions to a fast efficient service. I 100% recommend these guys

Both Charlotte and Paul have been amazing throughout, from initial quote, changing my mind and re-quote, installation and additional order. They ensured we felt valued and the plan of renovation works was understood and has been carried out to a high standard. Over the moon and now ordering the next stage of windows and doors. :) highly recommend

New front door & 8 windows fitted. Really pleased with the service, the quality of the products & the fitting. The finish was excellent. I would highly recommend this trader.

Paul had previously completed extensive window replacements to our complete satisfaction. Needing some roof work, we called him for a survey and quote. Again, the best possible sales service and he offered advice on the extent of the work that needed to be done, as well as a competitive quote. The work was undertaken in a prompt and efficient manner, again to our complete satisfaction. There's more to this company than just windows, and we would not hesitate to call them for any future repairs or replacement work needed on our home.