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West London Gas Ltd

4.9

125 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Experienced, local Gas Safe Registered central heating engineers. Ealing based for over 15 years.
For a fast, efficient, and friendly service with competitive prices in all aspects of gas maintenance, repairs and installations.
All makes and models of boilers serviced repaired and maintained
Recommended by Vaillant, Ideal, Baxi, Potterton and more
Free quotes.
Central heating repair and maintenance.
New Ideal high efficiency boilers installed with up to 10 year guarantees.
Freindly advice on heating efficiency.
'Landlords First' Scheme and certification.
All work fully guaranteed.
Fully insured..

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
125 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service
Customer Service
Quality
Value
Our gas hob was leaking. West London Gas provided an excellent service. Replied to my initial email very promptly, made an appointment within a few days, the engineer turned up on time and immediately diagnosed and fixed the hob. He explained the whole procedure clearly. Very, very pleased with their service.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 27/12/2023)
Thank you for your 5-star review of our service. Pleased to hear we ticked the boxes; we look forward to delivering the same for you in the future.
Professional
Customer Service
Quality
Value
Brought in to service two gas fires. One inset, the other a normal large gas fire. Professional from start to finish. Will be using again.
Customer in Greater London Posted on 20/10/2023 , work completed 10/10/2023
The trader replied (on 27/12/2023)
Thank you for taking the time to post a review, We look forward to delivering the same standards of service for you in the future!
Really great boiler service
Customer Service
Quality
Value
I finally decided to service my boiler after some years of installation. I chose this service provider on a friend's recommendation. - Painless to book service via phone call - Kept informed of who was going to attend and timely reminders for when service was due. - On the day tracking service provided to show where the service engineer was - Professional service Friendly, knowledgeable and fast professional work in servicing the boiler. Fingers crossed, trouble free until the next service the following year!
Customer in Greater London Posted on 07/08/2023 , work completed 07/08/2023
The trader replied (on 07/09/2023)
Thank you for posting a review of our service. We are really pleased to hear you were happy with our overall service and professionalism. We are further thrilled you were impressed with the new systems we have in place, keeping our customers informed. At West London Gas we are always trying to innovate and keep ahead of the pack. We look forward to delivering the same standard of service for you in the future, and if by any chance you need us for anything, before next year's service, please give me a call!
Excellent service
Customer Service
Quality
Value
We have been West London Gas Limited customers for a few years, we have done regular maintenance jobs but also replaced the boiler through them and fixed the thermostat. Compared to other suppliers we have tried in the past, West London Gas Limited has always delivered quality work, which lasted for years and did not need fixing, we also appreciate their transparent pricing policy and above all their availability to intervene by phone or in person even at short notice - always in a processional and very courteous manner.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 02/05/2023)
Thank you for taking the time to post a review regarding our service. We are pleased to hear you were happy with our all-around service, highlighting the elements of our service we pay particular attention to. We look forward to delivering the same high service standards to you.
Wonderful service by lovely people
Customer Service
Quality
Value
We have used West London Gas to look after our boiler for years. Most recently, one of their engineers gave the boiler its annual service, but also, in 2019, it was they who installed that same boiler. And, previously, they serviced and occasionally repaired our old boiler. They are always efficient, punctual and lovely to deal with.
Harriett in Greater London Posted on 17/03/2023 , work completed 16/03/2023
The trader replied (on 02/05/2023)
Thank you for posting a 5-star review of our service. We are always pleased to get feedback from our customers, it gives a good feel on our service delivery, where we can improve and where we have got it right! It is good to hear we have maintained our high levels of service to you over the years.
Perfect Service
Customer Service
Quality
Value
Andrew and his team have serviced my boiler for about 10 years. Always reliable , on time and super efficient. Last Wednesday about 9 in the evening I emailed Andrew indicating my boiler pressure was low and just asking for advice on whether it was a problem. He rang at 9 the next day and by 12 o’clock had called in and fixed pressure. I have no idea about technical issues but I give Andrew and the guys one hundred percent trust in what they say and do. This is exemplary service. I I highly recommend this company .
Customer in Greater London Posted on 12/02/2023 , work completed 09/02/2023
The trader replied (on 02/05/2023)
Thank you for your really positive review of our service. Always great to hear from our long-term customers, comforting to know we have maintained our service standards, and in places improved them over the years. We look forward to delivering the same for you in the future.
Attentive, quick response and great high quality work
Customer Service
Quality
Value
I've used West London Gas several times for small jobs I've needed (mainly to service/fix a gas dryer where no one else could help). Sadly the gas dryer parts are no longer available and obsolete. So this time, I needed a gas pipe capped and the gas dryer disconnected. The work was done in 20 mins, with the engineer help remove the dryer and lift the new one in place. The appointment was available within 2 days, the engineer arrived on time and was super helpful, polite and efficient. The site was left tidy and would have them back any time for future work. I have recommended them without any issue for other bigger jobs - which they seem just as happy to do as with smaller jobs.
Charles in Greater London Posted on 09/01/2023 , work completed 06/01/2023
The trader replied (on 19/01/2023)
Lovely to know that the same level of service we pride ourselves on at West London Gas is the same no matter size of the job. I shall share with the team and thank you for the recommendation and custom.
boiler replacement.
Customer Service
Quality
Value
After contacting west london gas about replacing my old boiler , a survey was carried out by andrew and his assistant . I was given different options and what size boiler i needed as well as the quote . I opted for vaillant 18kw. A suitable day and time was arranged . On the day the heating engineers arrived on time and explained everything . The new boiler was installed within few hours . Also installed was a Hive thermostat programmed to my mobile phone . I am now able to switch the heating and hot water on and off from my mobile phone even when not at home . A very efficient way of heating my home. very helpful and knowledgeable engineers.Exellent and proffesional service.
Customer in Greater London Posted on 02/01/2023 , work completed 24/11/2022
The trader replied (on 19/01/2023)
Thank you for the feedback and also for the ease for yourself with the Hive this will support other customers in making the options that are important when running their energy in their homes. I shall share the feedback with Jonathan and Leon on their helpful and knowledgeable service
Brilliant service!
Customer Service
Quality
Value
I contacted West London Gas as I had no heat or hot water due to a suspected faulty heat pump - not great at this time of year! Andrew Scrimgeour and his team were brilliant from the get go. Polite, honest and very clear on next steps. Two engineers were able to come to my home earlier than expected and I was kept up to date on WhatsApp at all times. They explained everything on arrival, were courteous, tidy and pleasant. I have no hesitation in recommending this company!
Customer in Greater London Posted on 30/12/2022 , work completed 30/12/2022
The trader replied (on 19/01/2023)
Pleased to share with the West London Gas team their transparency and honesty. The engineers pride themselves on exceeding expectations and especially during the busiest time of the year. Thank you for taking the time to share.
Excellent service
Customer Service
Quality
Value
Andrew and his team provide consistently good and reliable service. They are always pleasant to deal with and very efficient. They installed a new boiler 3 years ago, and come to service it annually. I would highly recommend West London Gas.
Customer in Greater London Posted on 21/12/2022 , work completed 17/12/2022
The trader replied (on 19/01/2023)
Thank you for your high recommendation. I am pleased we have continued to be of good reliable service. Andrew does make this easy for us all at West London Gas. I shall share the feedback. Thank you for your custom