West London Gas Ltd

From my original phone call to the time Peter arrived the next day, I felt I had contacted professionals. I was told how much it would cost - reasonable - and the engineer who arrived knew exactly what to d and explained everything to me. I will have them back for some further work!

Excellent service replacing my very old Potterton boiler with Baxi. Peter & co did a superb job. Cleaned up afterwards. Andrew was polite and considerate when we discussed the job. I have known this company for years. Highly reccommend.

West London Gas have serviced our boiler annually for many years now. Their engineers are polite, knowledgeable and professional. They can also give very honest, trustworthy and useful advice about possible work and/or updates to other aspects of the heating system.

West London Gas have looked after the boiler and Landlord's Gas Safety Certificate in a house we let in Hammersmith over many years. I have always found them to provide a timely and efficient service. In this case it was an emergency repair to a boiler. With tenants unable to shower in an unheated house a timely repair is essential. West London inspected, procured parts and fixed the boiler (working on a Saturday to install the new parts). I strongly recommend West London Gas.

The service was completed as agreed, a very professional job from start to finish. The engineer arrived on time and explained all aspects of his work. All required paperwork was sent promptly

Andrew and his team provide consistently good and reliable service. They are always pleasant to deal with and very efficient. They installed a new boiler 3 years ago, and come to service it annually. I would highly recommend West London Gas.

I contacted West London Gas as I had no heat or hot water due to a suspected faulty heat pump - not great at this time of year! Andrew Scrimgeour and his team were brilliant from the get go. Polite, honest and very clear on next steps. Two engineers were able to come to my home earlier than expected and I was kept up to date on WhatsApp at all times. They explained everything on arrival, were courteous, tidy and pleasant. I have no hesitation in recommending this company!

After contacting west london gas about replacing my old boiler , a survey was carried out by andrew and his assistant . I was given different options and what size boiler i needed as well as the quote . I opted for vaillant 18kw. A suitable day and time was arranged . On the day the heating engineers arrived on time and explained everything . The new boiler was installed within few hours . Also installed was a Hive thermostat programmed to my mobile phone . I am now able to switch the heating and hot water on and off from my mobile phone even when not at home . A very efficient way of heating my home. very helpful and knowledgeable engineers.Exellent and proffesional service.

I've used West London Gas several times for small jobs I've needed (mainly to service/fix a gas dryer where no one else could help). Sadly the gas dryer parts are no longer available and obsolete. So this time, I needed a gas pipe capped and the gas dryer disconnected. The work was done in 20 mins, with the engineer help remove the dryer and lift the new one in place. The appointment was available within 2 days, the engineer arrived on time and was super helpful, polite and efficient. The site was left tidy and would have them back any time for future work. I have recommended them without any issue for other bigger jobs - which they seem just as happy to do as with smaller jobs.

Andrew and his team have serviced my boiler for about 10 years. Always reliable , on time and super efficient. Last Wednesday about 9 in the evening I emailed Andrew indicating my boiler pressure was low and just asking for advice on whether it was a problem. He rang at 9 the next day and by 12 o’clock had called in and fixed pressure. I have no idea about technical issues but I give Andrew and the guys one hundred percent trust in what they say and do. This is exemplary service. I I highly recommend this company .

We have used West London Gas to look after our boiler for years. Most recently, one of their engineers gave the boiler its annual service, but also, in 2019, it was they who installed that same boiler. And, previously, they serviced and occasionally repaired our old boiler. They are always efficient, punctual and lovely to deal with.

We have been West London Gas Limited customers for a few years, we have done regular maintenance jobs but also replaced the boiler through them and fixed the thermostat. Compared to other suppliers we have tried in the past, West London Gas Limited has always delivered quality work, which lasted for years and did not need fixing, we also appreciate their transparent pricing policy and above all their availability to intervene by phone or in person even at short notice - always in a processional and very courteous manner.

I finally decided to service my boiler after some years of installation. I chose this service provider on a friend's recommendation. - Painless to book service via phone call - Kept informed of who was going to attend and timely reminders for when service was due. - On the day tracking service provided to show where the service engineer was - Professional service Friendly, knowledgeable and fast professional work in servicing the boiler. Fingers crossed, trouble free until the next service the following year!

Brought in to service two gas fires. One inset, the other a normal large gas fire. Professional from start to finish. Will be using again.

Our gas hob was leaking. West London Gas provided an excellent service. Replied to my initial email very promptly, made an appointment within a few days, the engineer turned up on time and immediately diagnosed and fixed the hob. He explained the whole procedure clearly. Very, very pleased with their service.

They came to disconnect two large, old gas fires, cut and cap the pipes. Gave advice over phone (about gas fire safety issues) which was useful, came promptly, very pleasant workman who did the job in about 25-30 minutes and also helped move the two heavy fires when the scrap dealer came to take them away, which was much appreciated. The finish was very neat and slightly. Would certainly recommend and will use again.

Andrew arranged for a repair to our boiler at very short notice despite us not being a client of theirs previously, Jonathan attended as planned and identified a faulty heating pump, explaining and showing me the problem and what was required to resolve it, he replaced it within a few hours and restored the heating and hot water to our house. Later that day another fault occurred with the boiler, not related, it is an old boiler, a call to Andrew late Fri evening quickly identified what the problem was, although he couldn't get anyone to us until Monday, as his staff were all pre-booked, he kept up communication with us via text over the weekend. Monday morning Peter arrived as scheduled and quickly identified the fault, he carried our repairs and left all in working order. I would highly recommend West London gas, very knowledgeable, friendly staff, responsive and communicative, they saved what could a been a very cold Christmas!

The boiler was repaired and some parts were replaced. The work was completed according to schedule. The workers were polite, knowledgeable and highly professonial. There was minimum disruption and no mess left behind. Despite the Chiristmas and new year break, the manager Andrew Scrimgeour agreed to undertake the work as soon as possible. The engineer Jonathan knew exactly what was required and completed everything on time. There was excellent communication before, during and after completeion of work. Based on my experience, I strongly recommend West London Gas Ltd.

West London Gas has been to us several times over the past few years, to service boilers and also to repair a boiler which had stopped working. We have found the engineers to be efficient, quick and cheerful every time they have come. Booking is easy.

I have used West London Gas Limited based in Boston Manor, Brentford for both my son's boiler (installing & annual service) and decided to also ask them to service my own boiler. The booking was very efficient, time & date confirmed in email & text. Engineer arrived at the appointed time and carried out the work in a friendly and efficient manner. I would definitely use West London Gas Limited again and would be happy to recommend to friends & family

Dear Andrew Here is my feedback on the installation of my Worcester 400 18 system boiler. I was very pleased with the way the work was carried out. From the start, clear advice was given on the types of boilers available and the different options such as wall mounted or free standing. The installation was carried out as scheduled and through the hard work of your engineers the extra day set aside to deal with any unforeseen difficulties was not required. I cannot praise your engineers highly enough. They worked virtually non stop on what was potentially a tricky installation. At the end of both days they did a thorough job of tidying up and took away all the resulting 'rubbish' and debris. At all times they were very polite and took care to ensure my two cats did not get out onto the front road. I appreciated this and felt free to leave them to get on with the job. When the installation was completed clear instructions were given on how to operate the new boiler. A very thorough check was made that everything was in working order. I was also given reassurances that they would come back even over the weekend if necessary if I had any problems. I have used West London Gas for many years and have every confidence in them. If I have had any problem with my old boiler an engineer would come round at short notice to sort it out. Best wishes Mavis Holt

I am an overseas landlord with elderly tenants, so it was particularly important that the new boiler installation was carried out quickly and efficiently. This West London Gas have done within a week, and immediately sent on all the relevant certification, photos and a video of the rerouting of the pipework that was necessary for this installation. Andrew in the office, Peter who carried out the initial survey, and Jonathan who completed the job, everyone was courteous and professional. West London Gas are a pleasure to deal with. Thank you.

West London Gas Ltd , carried out my annual gas boiler service on 7/10/24 This is the first time I have used the company, which was recommended to me by my neighbour. The service provided, was carried out in an efficient and courteous manner . I found the company to be professional and reliable. I would not hesitate in recommending this company to others

Peter arrived on time. He serviced the boiler, cleaned any debris and checked the heating system round the house with great care, He checked the radiators and the the working of the heating system. Thank you

This was the first time we had used this company. From my initial phone call to make an appointment, through to the end of the engineers' visit they were super efficient, courteous and everyone communicate excellently I cannot praise the company too much.