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West London Gas Ltd

4.9

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

West London Gas is an award-winning, Ealing-based heating and plumbing company that has proudly served homeowners and landlords across West London for over 25 years. Our Gas Safe Registered engineers provide boiler installations, repairs, servicing, central heating work, plumbing services and landlord gas safety certificates. We are known locally for being reliable, friendly and professional, with honest advice, competitive pricing and fast response times. From boiler breakdowns to planned upgrades, we take pride in delivering dependable workmanship and trusted local service our customers can rely on.

What we do

  • Gas installers

    • Gas Fires

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Automated Heating
    • Immersion Heaters

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Leak Detection
    • Water softener installation and maintenance

  • More Services

    • gas pipe work
    • gas escapes.

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
135 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Which? Local Review
Customer Service
Quality
Value
Prompt and cheerful service in replacing outdated central heating boiler by new condensing model and programmer. Subsequent visit to correct working of radiator controls. The office manager very helpful in directing me.
cotan Posted on 18/07/2011 , work completed 18/07/2011
Recommended
The trader replied (on 09/03/2017)
Thank you for taking the time to post your experience of our service, we are really pleased you were happy. West London Gas have an office which can be contacted 24 hours a day 7 days a week for help and advice ensuring our aftersales service matches our on site service.
Highly Praised Company
Customer Service
Quality
Value
new boiler installation, new motorised valves, ripping out very old boiler, new water system etc. a wonderful experience. excellent workers, clean, tidy, it was not an easy job for them, but they were really first class, did not ever require teas and drinks and time off for lunches etc. Highly recommended.
Which? Trusted Traders Consumer Posted on 22/09/2014 , work completed 22/09/2014
Recommended
The trader replied (on 09/03/2017)
Thank you for taking the time to post your experience of our service, really pleased you were happy! At West London Gas we realise that replacing a boiler and upgrading a heating system can be daunting. However we try to make the experience from making the appointment for the quote to ultimately fitting the system and aftersales are as hassle free as possible. We will even ensure all the paperwork, including the registration and warranties of the new installation are all completed for you.
Prompt & Efficient
Customer Service
Quality
Value
West London Gas installed my boiler, service it each year, and respond to any (rare) problems.
Which? Trusted Traders Consumer Posted on 31/07/2016 , work completed 31/07/2016
Recommended
The trader replied (on 30/11/2016)
At West London Gas Ltd we pride ourselves on our aftersales service, we are please you are happy with our service
Excellent service, highly recommended
Customer Service
Quality
Value
Boiler servicing
Which? Trusted Traders Consumer Posted on 15/09/2016 , work completed 15/09/2016
Recommended
The trader replied (on 09/03/2017)
Thank you for your positive feedback, always welcome and appreciated!
West London Boiler Repair
Customer Service
Quality
Value
Boiler Repair
Which? Trusted Traders Consumer Posted on 20/10/2016 , work completed 20/10/2016
Recommended
The trader replied (on 30/11/2016)
Really pleased you were happy with our service.
Recommended
Customer Service
Quality
Value
New boiler and radiators fitted - Boiler maintenance
Which? Trusted Traders Consumer Posted on 21/10/2016 , work completed 21/10/2016
Recommended
The trader replied (on 30/11/2016)
We are always please at West London Gas Ltd to hear good reviews and you were happy with our service, quality and value
Reliable and proficient
Customer Service
Quality
Value
I've had all sorts of work done by WLG over the years from the small things like the annual boiler service though to complete flushing of the radiators and installation of a Nest thermostat. They are always very prompt, helpful and thoughtful. I particularly appreciate their experience with my old style boiler which has kept it running for many years.
Which? Trusted Traders Consumer Posted on 09/11/2016 , work completed 09/11/2016
Recommended
The trader replied (on 09/03/2017)
Thank you for your feedback. As always at West London Gas we don't just replace boilers just because they are getting older; like yourself, if you regularly maintain your boiler and heating system there is no reason that you should not get years of good service from it. We look forward to providing the same standard of service for you in the future.
Thank you
Customer Service
Quality
Value
Our boiler stopped working An independent plumber tried to fix it without success. I contacted West London gas via their website and they responded very quickly. They also attempted to repair the boiler but it was starting to take too long and the expense was mounting. We agreed mutually to fit a new boiler that they recommended. This was done very quickly and has worked without any further problems. Much of the time (a lot) taken trying to fix the first boiler was discounted and their price for the job, considering the time spent, was very reasonable. All the workers we met and the admin worked well and were very courteous. I would recommend to anyone in this area with heating / water problems.
Which? Trusted Traders Consumer Posted on 02/12/2016 , work completed 02/12/2016
Recommended
The trader replied (on 09/03/2017)
Thank you for taking the time to post your comments with regards our service. At West London Gas we try to work out the best and most affordable solutions to your heating problems; we are pleased you were happy with our service and how we ultimately dealt with your specific heating needs.
Which? Local Review
Customer Service
Quality
Value
I had a boiler malfunction on Saturday Jan 14 . I telephoned West London gas Ltd and spoke to Andrew who was extremely helpful. We had several telephone conversations during which he advised me which valves to turn on / off as a result my boiler is now working. I was very impressed with all the guidance which Andrew gave me and have no hesitation in recommending his Company. I will be arranging with Andrew to service for my boiler. Mike Harvey
yfenni Posted on 16/01/2017 , work completed 16/01/2017
Recommended
Friendly reliable experts
Customer Service
Quality
Value
The guys at West London Gas have been looking after our boiler for ten years. They're very thorough when they service it and very good value for money. I wholeheartedly recommend them.
MrsCMR Posted on 24/01/2017 , work completed 24/01/2017
Recommended
The trader replied (on 10/02/2017)
Thank you for your feedback; at West London Gas we try build a relationship with our customer and keep delivering the same high standards of service year after year
Great service & value
Customer Service
Quality
Value
Legal gas safety checks on hob & boiler
Which? Trusted Traders Consumer Posted on 30/01/2017 , work completed 30/01/2017
Recommended
Efficient and clean boiler replacement
Customer Service
Quality
Value
Replacement of a central heating boiler
Which? Trusted Traders Consumer Posted on 01/02/2017 , work completed 01/02/2017
Recommended
Professional boiler installation
Customer Service
Quality
Value
Boiler replacement was carried out in a professional and friendly manner. All questions were answered and they came back to replace a newly installed, but noisy, condenser pump without any fuss.
Which? Trusted Traders Consumer Posted on 07/02/2017 , work completed 07/02/2017
Recommended
The trader replied (on 09/03/2017)
Thank you for taking the time to post your really positive feedback; at West London Gas we pride ourselves on our aftersales service, we realise that no matter how much care we take issues may arise out of our control, however we want our customers to rest assured we will be there for any after sales support and advice.
Reliable and professionnal
Customer Service
Quality
Value
Fitting new radiator and flushing the system. Extremely reliable and speedy service. All engineers very competent and knowledgeable. Punctual and totally trustworthy. Willing to come back to deal with any problems without extra charge. Always stick to original estimate. I have used this firm for ten years and wouldn't hesitate to recommend them.
Which? Trusted Traders Consumer Posted on 14/02/2017 , work completed 14/02/2017
Recommended
The trader replied (on 09/03/2017)
Thank you for your positive feedback; at West London Gas we also make sure to look after our existing customers, building a trusted long term relationship such as we have with yourself. Really pleased you were happy with our service!
Professional, efficient and reliable.
Customer Service
Quality
Value
Had a new boiler put in about 9 years ago at my mothers home, we had a minor issue with boiler, just once in the 9 years. I have had the boiler serviced every year at a good price by this company. The engineers are always professional, reliable, on time and very efficient. I highly recommend this company to anyone looking to fix or have a new boiler put in.
Smiles1981 Posted on 09/03/2017 , work completed 09/03/2017
Recommended
The trader replied (on 02/05/2017)
Thank you for your positive feedback; as always at West London Gas Ltd we are always striving to create a long term relationship with our customers by delivering the most professional service we can.
Great service
Customer Service
Quality
Value
I have used West London Gas for many years and am very happy with the service they provide. They originally fitted a boiler (around 9 years ago), which is still working well, and have conducted gas safety checks on that boiler every year since I started renting the property. Two years ago they also installed a boiler in my own home. I fully intend to continue to use West London Gas as I have found their service really excellent. They are polite and professional, take pride in what they do and, from what I can tell, do a really thorough job. I certainly recommend them.
Which? Trusted Traders Consumer Posted on 06/06/2017 , work completed 06/06/2017
Recommended
The trader replied (on 10/11/2017)
Thank you for taking the time leaving a fantastic review of our services. At West London Gas we always try to deliver the best service we can; from a boiler service to a new central heating system. We endeavour to make our Landlords services as streamlined and hassle free as possible.
Professional, experienced and reliable service
Customer Service
Quality
Value
Full replacement of very outdated central heating and hot water system carried out efficiently with considerable expertise, particularly given the obstacles encountered by removal of the rather idiosyncratic installation of the original system. Very impressed with the service from start to finish. Only slight reservation was lack of full operating instructions on completion. This was provided promptly and comprehensively by the company on request the following day.
Which? Trusted Traders Consumer Posted on 29/06/2017 , work completed 29/06/2017
Recommended
The trader replied (on 10/11/2017)
Thank you for taking the time to leave comments regarding our service. We are especially pleased you were happy with our service. At West London Gas we also pride ourselves on our after sales support and advice. We look forward to delivering the same level of service for you in the future.
How it should be done!
Customer Service
Quality
Value
I thought that this sort of service had disappeared long ago! Punctuality, easy contact options, straight-talking, tidy and quick remedial action and no-nonsense approach all combined perfectly to make what COULD have been a difficult time very easy to cope with. Have no hesitation in recommending this company and its engineers.
Nic Mehew Posted on 31/10/2017 , work completed 31/10/2017
Recommended
The trader replied (on 10/11/2017)
Thank you for taking the time to leave such a positive review regarding your experience of our service. We are always pleased at West London Gas to hear we covered all the bases with regard the key elements of our service you have highlighted. We look forward to maintaining the same service standards for you in the future.
Always reliable
Customer Service
Quality
Value
I've used West London Gas a few times now for both gas and central heating work. They are always very professional and the work is done to a high quality. I will certainly use them again and will recommend them to friends.
Marcaida Posted on 08/11/2017 , work completed 08/11/2017
Recommended
The trader replied (on 08/12/2017)
Thank you for taking the time to share your experience of our service. Glad to hear we ticked the boxes; at West London gas we always try to focus on being professional, delivering good quality work at reasonable prices; we are really pleased you were happy with our service.
Boiler service
Customer Service
Quality
Value
Came on time and did a good job for the second year running.
micahouse Posted on 14/11/2017 , work completed 14/11/2017
Recommended
The trader replied (on 08/12/2017)
Thank you for taking the time to leave feedback. At West London Gas we are always happy to get your feedback, and look forward to delivering the same standard of service next year.
Prompt and professional
Customer Service
Quality
Value
I have found this engineer to be friendly and knowledgeable, he does a thorough job. I am a satisfied customer, I recommend them to my friends and family.
Yvonne, Middlesex Posted on 11/01/2018 , work completed 11/01/2018
Recommended
The trader replied (on 16/02/2018)
Thank you for taking the time to share your experience of West London Gas Ltd's service. We are pleased to hear you were happy with l service and recommended us to your friends & family. We look forward to carrying out the same level of service for you in the future.
Good job.
Customer Service
Quality
Value
Seems to be good and leak mended and radiators bled in addition. Thank you very much to West London Gas.
Diane, London Posted on 12/01/2018 , work completed 12/01/2018
Recommended
The trader replied (on 16/02/2018)
Thank you for taking the time to share your experience of West London Gas Ltd's service. We are pleased to hear you were happy with our service. We look forward to carrying out the same level of service for you in the future.
A plumber to trust
Customer Service
Quality
Value
We have used this company several times for a couple of properties over the last few years. Work ranges from new boilers to leaky pipes. Always happy with work, confident that they know what they are doing!
Which? Trusted Traders Consumer Posted on 12/01/2018 , work completed 12/01/2018
Recommended
Job well done
Customer Service
Quality
Value
Called West London Gas to service boilers in church building. Easy to contact, people turned up on time and job done very well at a great price.
Henry, London Posted on 02/02/2018 , work completed 02/02/2018
Recommended
The trader replied (on 16/02/2018)
Thank you for taking the time to share your experience of West London Gas Ltd's service. We are always pleased to hear when the elements of our service we prioritise feed through to our customers. We look forward to carrying out the same level of service for you in the future.
Fantastic service from a fantastic company!
Customer Service
Quality
Value
Boiler service and landlord gas safety certificate. West London Gas were professional, friendly, on-time and all for a reasonable cost!
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.