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Trusted Traders

West Norfolk Glass Ltd -Independent Network Installer

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5.0

20 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

West Norfolk Glass have been trading from more than 50 years and our business has developed alongside the evolution of the double-glazing industry. We now provide a wide range of high-quality glazing products for customers across East Anglia.
We are based in Kings Lynn and we're a family run organisation and a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.

For your peace of mind, our installations come with Independent Network's 10-year insurance backed guarantee.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
20 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Good reliable local company
Customer Service
Quality
Value
I always try to go to local businesses rather than national faceless corporations. I’m glad I used West Norfolk Glass for 2 replacement doors and 5 windows. The fitters were polite and left the place tidy and although there were a couple of snags with the order everything was put right to my satisfaction. I would definitely recommend this company.
Customer in Norfolk Posted on 25/02/2021 , work completed 23/02/2021
Excellent job from start to finish.
Customer Service
Quality
Value
We wanted to make our conservatory into a room we could use comfortably all year round. We had an idea of what we wanted to do, but Richard quickly pointed out the disadvantages and then suggested the option of triple glazing. The original windows were simply exchanged for triple glazed ones. The work was done during heavy snow, but completed on time. We are thrilled with the result. We sat in the warm in sub zero outside temperatures watching the snow fall. Exactly what we hoped for.
Customer in Norfolk Posted on 24/02/2021 , work completed 11/02/2021
Fantastic service cannot recommend highly enough
Customer Service
Quality
Value
From start to finish a reliable, friendly and professional service. Lots of helpful responses to questions regarding the installation and the installers were so efficient and friendly. We would definitely use this company again.
Customer in Norfolk Posted on 24/02/2021 , work completed 15/02/2021
New front door
Customer Service
Quality
Value
This is a highly professional company and I cannot fault their processes from the start to the finish. Everyone is courteous and professional and there is no ‘hard sell’ from them and no pressure to make a decision, The guys arrived on time, the door was fitted quickly, without fuss and everything was cleaned so no mess was left. I would recommend this company without hesitation.
Customer in Norfolk Posted on 16/02/2021 , work completed 16/02/2021
Very professional company
Customer Service
Quality
Value
The quality of materials and workmanship was excellent and the whole process of measuring, quotation and fitting of our windows was very easy and efficient. All the staff were extremely friendly, courteous and professional, and took great pride in their work, so I would have no hesitation in recommending West Norfolk Glass Ltd. to other prospective customers.
Customer in Norfolk Posted on 10/02/2021 , work completed 02/02/2021
Guttering replacement
Customer Service
Quality
Value
We have used West Norfolk Glass for work in the past so were aware of their attention to detail and standard of work. They arrived on time and completed the work in the time they said it would take. Their employees were courteous and efficient taking care on delicate services when replacing the guttering in those areas. They did not leave any mess behind and left the area clan and tidy. Highly recommended.
Customer in Norfolk Posted on 03/02/2021 , work completed 28/01/2021
Outside Porch
Customer Service
Quality
Value
The design of the porch was tricky and I was impressed with their attention to detail. The installation was professionally carried out and the team even suggested a minor but important cosmetic change to the design which has markedly improved the exterior look of the porch. The installation itself did not go according to plan as several minor fittings were incorrect and a side double-glazed glass panel had got broken in transit. This did not faze the installers who merely made up and secured in place a temporary single glazed panel which did not inconvenience us at all. The new panel and correct fittings were delivered 2 weeks later and installed satisfactorily and quickly. We are very very pleased with the quality and overall look of the porch.
Customer in Norfolk Posted on 28/01/2021 , work completed 28/01/2021
Replacement doors and windows
Customer Service
Quality
Value
We have used this company previously to do some repairs. When we decided to replace the doors and windows we obtained 3 quotes. West Norfolk Glass was the one we chose between 2. The other company we discounted quoted nearly £25000 to do the same job!!! From the initial call, representative coming round, surveyor and fitting teams have all been very polite and professional. Installation dates were agreed and fitters arrived on time. From start to finish of the installation, the fitters did their job professionally and with good humour. We are very pleased of the job that has been done and we would definitely recommend them.
Customer in Norfolk Posted on 28/01/2021 , work completed 25/01/2021
A very professional job
Customer Service
Quality
Value
West Norfolk Glass replaced all the glazing and roof to one conservatory and replaced an old polycarbonate roof to a second conservatory room. They were very professional and helpful, from the initial quote to the final installation. Installation started on the day quoted and was completed with the time period estimated. The installation team was excellent, always keeping us informed on what they were doing and programming the work so as to cause the least disruption. We are very pleased with the result and would not hesitate to recommend them.
Customer in Norfolk Posted on 14/01/2021 , work completed 18/12/2020
Satisfied customer
Customer Service
Quality
Value
I chose West Norfolk Glass Ltd because I had used them before and was completely satisfied with their attention to detail. Our recent full replacement windows and door purchase went without problems and was completed in accordance with the agreed cost and programme.
Customer in Norfolk Posted on 13/01/2021 , work completed 09/12/2020