Endorsed by Which?

West Sussex Stairlifts Services

4.9

97 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Oct 2019

About

West Sussex Stairlift Services is a professional, reliable and local family run business that focuses entirely on their customers individual needs.

We are based in central Sussex and have easy access to the whole of the Sussex, Surrey & Kent area, enabling us to respond quickly and efficiently to all of your servicing needs. as well as emergency call outs. We realise each and every one of our customers have individual requirements, so we will always do our best to fit around your home and schedule.

Whether you have a fault with your stairlift or it needs it's annual service, West Sussex Stairlift Services is on hand 24/7 to assist you.

For more information on our comprehensive list of services and prices please contact us or alternatively you can call us on 07815 917321 in emergencies

What we do

  • Disability and mobility

  • Insulation installers

  • Steam cleaning

  • More Services

    • rental of stairlift removal resite of stairlifts

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
97 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Repair of stairlift
Customer Service
Quality
Value
Excellent service. He came on time, and did a good job.
Which? Trusted Traders Consumer Posted on 20/05/2021 , work completed 18/05/2021
Great worker
Customer Service
Quality
Value
The work was carried out efficiently, Liam Richmond was polite and patient, with me, at all times. He was happy to answer any questions l had, and explained the problem in ways l could understand. When he'd repaired the stairlift he cleaned it all, leaving no mess behind. I would happily recommend Liam to any who needed his services.
Judi in Hampshire Posted on 15/05/2021 , work completed 05/05/2021
Magic! What a Wizard
Customer Service
Quality
Value
Really chuffed that Liam came out so quickly and that my mother hasn't been stuck upstairs for too long! (This is preferable to being stuck downstairs, as her bed is upstairs!) He came out on warranty work for a stairlift supplied by another firm … if we need another one we'll certainly consider buying it from Liam's company West Sussex Stairlifts instead. He wore his mask, got on with the job knowledgeably and matter-of-factly, and was happy to explain and demonstrate what had gone wrong in the mysterious inner workings of the machine without being condescending to a female personage … very easy to get along with, too; what more could one ask for? I'm sure you could trust your granny to him and she'd be tickled pink. Very pleased.
Erika in West Sussex Posted on 12/05/2021 , work completed 12/05/2021
Fantastic and fast
Customer Service
Quality
Value
Called today as my stair lift stopped working half way down my stairs. Read their reviews, sounded good so I rang, spoke to Liam who said he would come later today to see if he could get it started, very nice man got it sorted, clean tidy and very helpful. Extremely happy.
Linda in Surrey Posted on 26/04/2021 , work completed 26/04/2021
Pleasant and efficient
Customer Service
Quality
Value
Repair of stairlift that had occasionally ceased to function. The work was satisfactorily done under the (large,) agreed, call-out fee; I had expected to pay for labour in addition. The operator appeared to work efficiently, and was a most pleasant young man. He not only cleaned up the small mess he had caused, he gave the whole installation a thorough clean - beyond what was expected. I suspect he deals entirely with the elderly and has an excellent technique with old ladies!
Customer in Brighton and Hove Posted on 07/04/2021 , work completed 06/04/2021
MediTek Stair Lift Repair
Customer Service
Quality
Value
They were able to repair my lift which is no longer made. Getting parts was a challenge but they got me going again. Phew! Thanks to Liam. Liam was very knowledgeable, courteous and friendly and turned up as expected. I can thoroughly recommend this company’s services
Customer in West Sussex Posted on 28/03/2021 , work completed 22/03/2021
Highly Professional and friendly Service
Customer Service
Quality
Value
We would highly recommend West Sussex Stairlifts. Liam is very professional knowledgeable and friendly. The service is first rate, he was quick to respond when we called, very reliable, and flexible to adapt to the working environment around him. Overall an excellent service.
Customer in Greater London Posted on 22/03/2021 , work completed 19/03/2021
Excellent Work
Customer Service
Quality
Value
Calling on behalf of my father, Liam Richmond t/a West Sussex Stairlifts Services did a very good job on the work yesterday. Very determined, dedicated and excellent work. Replacement and guarantee. Would 100% recommend.
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 25/02/2021
Stairlift Repair
Customer Service
Quality
Value
Liam was called out by Stairlift Services Ltd following a breakdown of our stair lift. He contacted us and arrived within three hours of being called out by the company. The usual faults were soon checked-out and he had to use his expertise to finally locate and rectify the fault, which was in the wiring system in the chair arm. His perseverance, politeness and dedication to solving the matter was commendable. He left us with fully working stairlift.
Customer in East Sussex Posted on 18/02/2021 , work completed 17/02/2021
I was so lucky to find Lord Liam on line.I was desperate to get stairliftworking again; as I was in great pain pulling myself backwards up the stairs.
Customer Service
Quality
Value
As above. Not only did he understand the Stair lifts problems from my description & to amazement Lord Liam was able to come out to fix machine after this phone call, on 31st Dec 2020 and finished that day 31st Dec 2020. On arrival Lord Liam was professional, nice mannered, efficient & very helpful. Sorted the main reason, which was batteries under the seat, their vaults were too low & then went on to sort out other few problems on the track; to make the ride a lot smooth for me. Lord Liam is a gem, smile as you want! I'm keeping his workmanship in the Disabled World, I find myself in. My thanks!
A D, Surrey. Posted on 01/01/2021 , work completed 31/12/2020