Endorsed by Which?

West Wales Electrical Solutions

5.0

25 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

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About

At West Wales Electrical Solutions we design, install, test and certify a wide range of electrical services/products/properties, including new builds, renovations, extensions and many others. We're fully qualified to work in domestic, commercial, industrial or agricultural properties.

What we do

  • Electricians

    • Electric Showers
    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • Renewable energy

    • Solar panels
    • Battery storage
    • Domestic wind turbines
    • Solar Panel Maintenance
    • Solar water heating
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
    • Intercom systems
  • Alarm and security equipment installers

    • CCTV installation
    • Alarm installation
  • More Services

    • fire alarms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
25 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Satisfaction
Customer Service
Quality
Value
After leaving a phone message as my initial attempt to contact wwes,I was impressed with how promptly Jenny got back to me. An appointment was made for a survey,unusually in my experience in w.Wales this was carried out at exactly the time agreed,by a friendly and knowledgeable guy.(having grown up in London it is not often I find myself praising an ex Met copper) Subsequently Mikael and Ben arrived on time did the work in a totally professional, and friendly manner. I may have been able to get a cheaper quote but I have no regrets in going with WWES. Thank you.
Customer in Ceredigion Posted on 24/04/2025 , work completed 02/04/2025
Solved our electrical problem which was a real concern for us.
Customer Service
Quality
Value
We got in contact with West Wales Electrical given the numerous 5 star reviews they have received on line and have to say we were both equally impressed with the service received and the work completed to rectify our electrical issue. By way of background in late January we started to experience an issue with our consumer unit (fuse box) tripping. We managed to get hold of a local electrician who managed to disable a number of of sockets in the property to act as a temporary fix but he didn’t seem keen to take a detailed look in to problem other than say we had we probably suffered an welcome visitor in the loft who may nibbled some of the wiring. He advised that probably would a partial rewire of the bungalow to the solve the problem and said that we would need a couple of electricians working on site for a minimum of 2 days and gave us a verbal ball park estimate of £3,000. As we felt uncomfortable with the advice and the potential costs we decided to get in touch with West Wales Electrical and are so glad we did. Our electrician John has been absolutely great over his 2 scheduled visits and has worked tirelessly up in loft to rectify the problem with the wiring resulting in all the sockets now working without tripping the fuse box. John also found time to install permanent lighting in the loft area prior to our builders boarding the area last Friday We were charged £492.29 in total for all the work completed which we felt was really competitive.
Customer in Ceredigion Posted on 16/02/2025 , work completed 14/02/2025
The trader replied (on 17/02/2025)
Excellent to hear such fantastic feedback! This is exactly how we feel we live up to all of our 5 star reviews! We really strive to make sure all of our customer's needs are met, in workmanship, professional manner and price, really pleased we hit all of these targets. Thank you again, Customer feedback is so invaluable to us, from all of the WWES Team!
Replacement consumer unit
Customer Service
Quality
Value
I'm very happy with the professional service from West Wales Electrical Solutions. I emailed a photo of my ancient "1970's cartridge style" fusebox that I wanted to replace. Jenny replied the same day to say they could do the work at my location (near Aberystwyth). The following day I received a detailed and reasonable quote for replacement with a modern RCBO consumer unit. A date was booked and a week or so later John arrived as planned to do the work. He worked non-stop all day and did a fantastic job. I especially like the use of shoe covers to protect the flooring when entering the house :) Installation is very tidy and the circuits fully checked with all the clever gadgets that professionals have. There was an existing fault on the neutral side of the kitchen sockets ring, which John efficiently tracked down to a loose junction box terminal in the roof. The new underfloor heating circuits that were on separate RCD's were included into the new unit. The new consumer unit makes me feel much better with the modern safety devices and knowing that all the older wiring has been checked and passed in good condition. The final invoice came in slightly less than the quote, despite the issue that needed resolving. I would definitely recommend WWES to anyone in need of electrical work.
Customer in Ceredigion Posted on 29/01/2025 , work completed 28/01/2025
The trader replied (on 31/01/2025)
So pleased to hear you have been happy with our service, we really appreciate the feedback from our valued customers, many thanks again from all of the WWES Team
Every aspect was smooth and friendly
Customer Service
Quality
Value
We had a car charger fitted by WWES. Getting a quote and booking in the appointment was extremely easy, and Jenny, the person I dealt with, was very lovely. The electrician arrived promptly and did the job, and I received the quote a few hours later. Fantastic service.
Customer in Carmarthenshire Posted on 16/01/2025 , work completed 15/01/2025
The trader replied (on 19/01/2025)
Excellent to hear this wonderful feedback. Many thanks, we really appreciate it, from all of the WWES Team
Very satisfied with advice and works carried out
Customer Service
Quality
Value
An electrician from West Wales Electrical Solutions arrived on time, ran through the work he was there to carry out ( I had an existing cooker de-commissioned and new cooker installed) and promptly got to work. He answered my questions clearly. We discussed checking the new cooker out to maximum capacity which he duly did, in my presence. He supported the cooker delivery chaps to ensure the complete job was carried out to my satisfaction. He even noted a missing screw on the new cooker prior to it being moved into place. I would very happily use them again for any electrical needs. The customer service when arranging my appointment date/time was superb too. I was kept informed at all times.
Customer in Ceredigion Posted on 08/01/2025 , work completed 19/12/2024
The trader replied (on 19/01/2025)
Wonderful news to hear you were sorted with everything, thank you so much for your valuable feedback, from all of the WWES Team
Fast, reliable and tidy
Customer Service
Quality
Value
WWES have done multiple jobs for me including straightforward wiring and installation of services into a summerhouse and shed. I have always found them to be courteous and professional but their quality and attention to detail is what stands out. They clearly take pride in doing the job to the highest standard and we have always been delighted with the results. It's always a pleasure to have WWEs on site!
Customer in Ceredigion Posted on 18/12/2024 , work completed 12/12/2024
The trader replied (on 19/01/2025)
Really delighted everything worked out for you having us as your electricians, many thanks for your really valuable feedback, it means so much to us, as a small, local family run business.
Amazing work, professional and qualified electrician
Customer Service
Quality
Value
This company are local for me, so an easy choice as I like to support local businesses. The chap that attended my property was super professional, friendly and knowledgeable. I felt really comfortable that he understood the job and how to preform the install. He was clear with me on what he needed to do and finished up quickly and efficiently. Really really happy with the service overall, everything works great and I would absolutely use again. No hesitation. Thanks very much!
Customer in Carmarthenshire Posted on 17/12/2024 , work completed 06/12/2024
The trader replied (on 19/01/2025)
Excellent feedback! Thank you from all of the WWES Team
Mrs East
Customer Service
Quality
Value
Really good company that handled everything I needed in a quick and effective response . Michal the electrician was very good and very helpful when I needed it as well and was clean and tidy in his work . Would highly recommend this company to anyone . Thanking you
Customer in Carmarthenshire Posted on 05/12/2024 , work completed 04/12/2024
The trader replied (on 19/01/2025)
Thank you for this feedback, we really appreciate it, from all of the WWES Team
High standard of work. Clearly very competent.
Customer Service
Quality
Value
I only moved to the area very recently and had no knowledge of the tradespeople here. I asked the village Facebook page for comments on reliable electricians and was recommended West Wales Electrical Solutions because they were honest with their pricing and competent at their job. I wanted a large new shed lit and supplied with power and an existing garage upgraded in lighting and power. I phoned in October because I needed the job booked in for dates which coincided with the shed being built on 20th November. A lady with whom I dealt on the phone was super efficient as we talked through the need for someone to come and assess what had to be done followed by actually arriving to do the job. On the 22nd of November the job was assessed and on the following Tuesday it was done! It was all carried out with calm professionalism by 2 electricians who could not have been more sensible and who did an extremely neat job of which I am super pleased. The bill came a couple of days later. It was itemised and complete and reasonable. I also received all the required documentation to show what was done and all the checks that were carried out to make it safe.
Customer in Ceredigion Posted on 29/11/2024 , work completed 28/11/2024
The trader replied (on 04/12/2024)
Many, many thanks for such an excellent review! We are so very proud of all of our hard working WWES Team, and it shows how important that is from the very start of when a customer contacts us to the completion of the job, thank you again, very much appreciated
Very pleased
Customer Service
Quality
Value
Always great service provided by West Wales Electrical Solutions. From the initial enquiry through to the works being completed.
Customer in Ceredigion Posted on 08/11/2024 , work completed 07/11/2024
The trader replied (on 11/11/2024)
Excellent to hear, really pleased you were happy with the work you needed doing. Look forward to working with you again, from all of the WWES Team
Very tidy work
Customer Service
Quality
Value
This is the second time they have worked for me and on both occasions the work was very professional and very neat.
Customer in Carmarthenshire Posted on 30/10/2024 , work completed 28/10/2024
The trader replied (on 31/10/2024)
Excellent, really pleased you are satisfied with our service, many thanks from all of the WWES Team :)
Excellent - highly recommended
Customer Service
Quality
Value
I highly recommend West Wales Electrical Solutions. Communication when arrange a quote or work is excellent and I have a response from an email normally within a couple of hours. The electricians arrive on time, are very friendly and helpful and keep you informed. They work quickly and efficiently. I am extremely pleased with the quality of service from them.
Customer in Carmarthenshire Posted on 14/10/2024 , work completed 07/10/2024
The trader replied (on 15/10/2024)
Excellent to hear, so pleased you are happy with our service, we try to work to a very high standard in all of our work. Many thanks again from all of the WWES Team :)
Tidy work and to a good standard
Customer Service
Quality
Value
We had a Hive installed and 2 lights (1 in a vaulted ceiling) The electrician completed all work efficiently and with no fuss which we normally expect as the property is 160 years old. We are really happy with the outcome. We have used West Wales Electrical before and will use them again.
Customer in Pembrokeshire Posted on 11/10/2024 , work completed 08/10/2024
The trader replied (on 16/10/2024)
Many thanks for this review, we look forward to working with you again, from all of the WWES Team :)
Excellent Work
Customer Service
Quality
Value
A tricky job was completed quickly and in a very professional manner. The electrician was very helpfull and friendly and cleaned up when he'd finished.
Customer in Carmarthenshire Posted on 10/10/2024 , work completed 07/10/2024
The trader replied (on 12/10/2024)
Thank you for taking time to do this review, we really predicate it & really pleased we were able to sort out your job for you. Look forward to working with you again, from all of the WWES Team :)
Fantastic service at a great price
Customer Service
Quality
Value
I have used West Wales Electrical on three occasions and each time the service has been amazing. Communication is brilliant. The electricians turn up in time and are excellent at their job. My electrical problem took 2 hours to find, which was done with patience and care and was quickly rectified thereafter. I wouldn't use anyone else for any electricial problem in the future. Great service, fantastic price and wonderful people. Thank you.
Customer in Carmarthenshire Posted on 30/09/2024 , work completed 28/09/2024
The trader replied (on 04/10/2024)
Many thanks for this review and your continued support of our WWES Team, we are really grateful, from all of the WWES Team :)
Work carried out by West Wales Electrical Solutions at our new home.
Customer Service
Quality
Value
We moved into our new home that whilst only 19 years old had quite a lot of updating required and changes to work carried out subsequently by the previous owner. We have had West Wales Electrical Solutions here on a number of days to make the changes needed. They have been first class in every way, Michael, their Technician, is extremely helpful and carries out his work very efficiently and is very good at providing electrical advice. He was also very pleasant and courteous as well as being very good at handling the foibles of elderly, newly moved clients. Making appointments for visits has been very easy and the entire experience with this Company has been excellent.
Customer in Gloucestershire Posted on 30/09/2024 , work completed 27/09/2024
The trader replied (on 04/10/2024)
Brilliant review, thank you, & excellent you are continuing to use WWES, we are so proud of the team we have built up over the years, many thanks again :)
A trustworthy electrical company
Customer Service
Quality
Value
We have used West Wales electrical solutions on 2 occasions now the most recent being sorting out a problem with outside lights which kept tripping, the first being an installation of a new consumer unit. On both occasions communications were efficient and friendly, they turned up on time and were pleasant to deal with. The electricians worked quickly and neatly and gave us a feeling of competence and wanting to do a good job. We have no hesitation in recommending them.
Customer in Carmarthenshire Posted on 24/09/2024 , work completed 18/09/2024
The trader replied (on 04/10/2024)
An excellent review, thank you from all of the WWES Team. These reviews are so important to us as a small, local company. Many thanks again :)
Providing the Fitting of 2 new consumer units in garden buildings.
Customer Service
Quality
Value
We were very pleased to find a local business that was able to do the work so soon. The work was done by John, who was friendly and considerate, worked hard and did a really thorough job, bringing all the electrics up to the standard required for the safety certificate.
Customer in Carmarthenshire Posted on 23/09/2024 , work completed 23/09/2024
The trader replied (on 25/09/2024)
Excellent review, thank you for posting it, we really appreciate it, from all of the WWES Team :)
Electric power failure at hot tub electrical certificate
Customer Service
Quality
Value
West wales electric were able to come out at very short notice and sort out various electrical problems that we had. Very grateful to them, would recommend.👍
Customer in Cardiff Posted on 23/09/2024 , work completed 20/09/2024
The trader replied (on 25/09/2024)
Many thanks for your review, it is really appreciated, I am glad we were able to sort things out for you, from all of the WWES Team :)
I had my 6 monthly Fire Alarm Test for the flats and shops I rent out
Customer Service
Quality
Value
The electrician arrived as stated and got straight on with the job. He was very polite and efficient with my tenants. There service was both polite and efficient, he was respectful to all their possessions and property. Very clean workmanship and reasonably priced
Customer in Ceredigion Posted on 19/09/2024 , work completed 17/09/2024
The trader replied (on 21/09/2024)
Many thanks for your review, really pleased you are happy with our service and glad to be working with you on future jobs as well. From all of the WWES Team :)
Excellent firm
Customer Service
Quality
Value
Came promptly as an emergency call out. Very knowledgeable and nice gentleman who solved our problem. Would highly recommend. Also thanks to jenny who took my phonecall
Customer in Sir Gaerfyrddin Posted on 03/09/2024 , work completed 02/09/2024
The trader replied (on 04/09/2024)
Excellent to hear, really pleased we could be of service, feedback is so valuable to us, thanks again from all of the WWES Team.
Endorsement Reference
Customer Service
Quality
Value
We have had various works undertaken by West wales electricals including the installation of solar panels and a wind turbine. Various residential works and works to holiday lets.
Which? Trusted Traders Consumer Posted on 12/08/2024 , work completed 21/06/2024
The trader replied (on 13/08/2024)
Thank you so much for your valuable feedback, it is so important to us. From all of the WWES Team.
Endorsement Reference
Customer Service
Quality
Value
West Wales Electrical did several works for me over the past years. I am a landlady and I own some properties that require regular electrical checks and occasional work that includes upgrading electrical installation. WWE are always very helpful with providing advice and appointments that suits our tenants. They are very professional and always quick to respond my emails or WhatsApp messages. Never had any issues with quality of their work.
Which? Trusted Traders Consumer Posted on 12/08/2024 , work completed 30/05/2024
The trader replied (on 13/08/2024)
Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with our electrical services. Our team works hard to ensure every job is done to the highest standard, and it’s rewarding to know that our efforts met your expectations.
Endorsement Reference
Customer Service
Quality
Value
We have had lots of work completed by West Wales Electrical Solutions, from a solar installation to the rewiring of our workshop. They are brilliant. Great communication, they are punctual, complete the work on schedule and are flexible. Really genuine, professional team. Highly recommend.
Which? Trusted Traders Consumer Posted on 12/08/2024 , work completed 15/07/2024
The trader replied (on 13/08/2024)
Thank you so much for this excellent review! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon.
Endorsement Reference
Customer Service
Quality
Value
6th June further work done on stables putting in ceiling light and socket. Previously used for several different jobs in the house and outside after we moved here 2 years ago. Always answer phone/email/texts promptly. Very helpful with advice on what is needed and suggested I buy products which they fitted when they felt that would be cheaper for me. Turn up when they say and do good job and tidy up afterwards. Provide all necessary certificates for work done. Prices reasonable. Very happy to recommend them and have already re-booked for further work.
Which? Trusted Traders Consumer Posted on 12/08/2024 , work completed 06/06/2024
The trader replied (on 13/08/2024)
Thank you so much for your kind words and for taking the time to leave us such a positive review! We’re thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.