Satisfaction
After leaving a phone message as my initial attempt to contact wwes,I was impressed with how promptly Jenny got back to me. An appointment was made for a survey,unusually in my experience in w.Wales this was carried out at exactly the time agreed,by a friendly and knowledgeable guy.(having grown up in London it is not often I find myself praising an ex Met copper) Subsequently Mikael and Ben arrived on time did the work in a totally professional, and friendly manner. I may have been able to get a cheaper quote but I have no regrets in going with WWES. Thank you.
Customer in Ceredigion
Posted on 24/04/2025
, work completed 02/04/2025
Recommended
Solved our electrical problem which was a real concern for us.
We got in contact with West Wales Electrical given the numerous 5 star reviews they have received on line and have to say we were both equally impressed with the service received and the work completed to rectify our electrical issue. By way of background in late January we started to experience an issue with our consumer unit (fuse box) tripping. We managed to get hold of a local electrician who managed to disable a number of of sockets in the property to act as a temporary fix but he didn’t seem keen to take a detailed look in to problem other than say we had we probably suffered an welcome visitor in the loft who may nibbled some of the wiring. He advised that probably would a partial rewire of the bungalow to the solve the problem and said that we would need a couple of electricians working on site for a minimum of 2 days and gave us a verbal ball park estimate of £3,000. As we felt uncomfortable with the advice and the potential costs we decided to get in touch with West Wales Electrical and are so glad we did. Our electrician John has been absolutely great over his 2 scheduled visits and has worked tirelessly up in loft to rectify the problem with the wiring resulting in all the sockets now working without tripping the fuse box. John also found time to install permanent lighting in the loft area prior to our builders boarding the area last Friday We were charged £492.29 in total for all the work completed which we felt was really competitive.
Customer in Ceredigion
Posted on 16/02/2025
, work completed 14/02/2025
Recommended
Replacement consumer unit
I'm very happy with the professional service from West Wales Electrical Solutions. I emailed a photo of my ancient "1970's cartridge style" fusebox that I wanted to replace. Jenny replied the same day to say they could do the work at my location (near Aberystwyth). The following day I received a detailed and reasonable quote for replacement with a modern RCBO consumer unit. A date was booked and a week or so later John arrived as planned to do the work. He worked non-stop all day and did a fantastic job. I especially like the use of shoe covers to protect the flooring when entering the house :) Installation is very tidy and the circuits fully checked with all the clever gadgets that professionals have. There was an existing fault on the neutral side of the kitchen sockets ring, which John efficiently tracked down to a loose junction box terminal in the roof. The new underfloor heating circuits that were on separate RCD's were included into the new unit. The new consumer unit makes me feel much better with the modern safety devices and knowing that all the older wiring has been checked and passed in good condition. The final invoice came in slightly less than the quote, despite the issue that needed resolving. I would definitely recommend WWES to anyone in need of electrical work.
Customer in Ceredigion
Posted on 29/01/2025
, work completed 28/01/2025
Recommended
Every aspect was smooth and friendly
We had a car charger fitted by WWES. Getting a quote and booking in the appointment was extremely easy, and Jenny, the person I dealt with, was very lovely. The electrician arrived promptly and did the job, and I received the quote a few hours later. Fantastic service.
Customer in Carmarthenshire
Posted on 16/01/2025
, work completed 15/01/2025
Recommended
Very satisfied with advice and works carried out
An electrician from West Wales Electrical Solutions arrived on time, ran through the work he was there to carry out ( I had an existing cooker de-commissioned and new cooker installed) and promptly got to work. He answered my questions clearly. We discussed checking the new cooker out to maximum capacity which he duly did, in my presence. He supported the cooker delivery chaps to ensure the complete job was carried out to my satisfaction. He even noted a missing screw on the new cooker prior to it being moved into place. I would very happily use them again for any electrical needs. The customer service when arranging my appointment date/time was superb too. I was kept informed at all times.
Customer in Ceredigion
Posted on 08/01/2025
, work completed 19/12/2024
Recommended
Fast, reliable and tidy
WWES have done multiple jobs for me including straightforward wiring and installation of services into a summerhouse and shed. I have always found them to be courteous and professional but their quality and attention to detail is what stands out. They clearly take pride in doing the job to the highest standard and we have always been delighted with the results. It's always a pleasure to have WWEs on site!
Customer in Ceredigion
Posted on 18/12/2024
, work completed 12/12/2024
Recommended
Amazing work, professional and qualified electrician
This company are local for me, so an easy choice as I like to support local businesses. The chap that attended my property was super professional, friendly and knowledgeable. I felt really comfortable that he understood the job and how to preform the install. He was clear with me on what he needed to do and finished up quickly and efficiently. Really really happy with the service overall, everything works great and I would absolutely use again. No hesitation. Thanks very much!
Customer in Carmarthenshire
Posted on 17/12/2024
, work completed 06/12/2024
Recommended
Mrs East
Really good company that handled everything I needed in a quick and effective response . Michal the electrician was very good and very helpful when I needed it as well and was clean and tidy in his work . Would highly recommend this company to anyone . Thanking you
Customer in Carmarthenshire
Posted on 05/12/2024
, work completed 04/12/2024
Recommended
High standard of work. Clearly very competent.
I only moved to the area very recently and had no knowledge of the tradespeople here. I asked the village Facebook page for comments on reliable electricians and was recommended West Wales Electrical Solutions because they were honest with their pricing and competent at their job. I wanted a large new shed lit and supplied with power and an existing garage upgraded in lighting and power. I phoned in October because I needed the job booked in for dates which coincided with the shed being built on 20th November. A lady with whom I dealt on the phone was super efficient as we talked through the need for someone to come and assess what had to be done followed by actually arriving to do the job. On the 22nd of November the job was assessed and on the following Tuesday it was done! It was all carried out with calm professionalism by 2 electricians who could not have been more sensible and who did an extremely neat job of which I am super pleased. The bill came a couple of days later. It was itemised and complete and reasonable. I also received all the required documentation to show what was done and all the checks that were carried out to make it safe.
Customer in Ceredigion
Posted on 29/11/2024
, work completed 28/11/2024
Recommended
Very pleased
Always great service provided by West Wales Electrical Solutions. From the initial enquiry through to the works being completed.
Customer in Ceredigion
Posted on 08/11/2024
, work completed 07/11/2024
Recommended
Very tidy work
This is the second time they have worked for me and on both occasions the work was very professional and very neat.
Customer in Carmarthenshire
Posted on 30/10/2024
, work completed 28/10/2024
Recommended
Excellent - highly recommended
I highly recommend West Wales Electrical Solutions. Communication when arrange a quote or work is excellent and I have a response from an email normally within a couple of hours. The electricians arrive on time, are very friendly and helpful and keep you informed. They work quickly and efficiently. I am extremely pleased with the quality of service from them.
Customer in Carmarthenshire
Posted on 14/10/2024
, work completed 07/10/2024
Recommended
Tidy work and to a good standard
We had a Hive installed and 2 lights (1 in a vaulted ceiling) The electrician completed all work efficiently and with no fuss which we normally expect as the property is 160 years old. We are really happy with the outcome. We have used West Wales Electrical before and will use them again.
Customer in Pembrokeshire
Posted on 11/10/2024
, work completed 08/10/2024
Recommended
Excellent Work
A tricky job was completed quickly and in a very professional manner. The electrician was very helpfull and friendly and cleaned up when he'd finished.
Customer in Carmarthenshire
Posted on 10/10/2024
, work completed 07/10/2024
Recommended
Fantastic service at a great price
I have used West Wales Electrical on three occasions and each time the service has been amazing. Communication is brilliant. The electricians turn up in time and are excellent at their job. My electrical problem took 2 hours to find, which was done with patience and care and was quickly rectified thereafter. I wouldn't use anyone else for any electricial problem in the future. Great service, fantastic price and wonderful people. Thank you.
Customer in Carmarthenshire
Posted on 30/09/2024
, work completed 28/09/2024
Recommended
Work carried out by West Wales Electrical Solutions at our new home.
We moved into our new home that whilst only 19 years old had quite a lot of updating required and changes to work carried out subsequently by the previous owner. We have had West Wales Electrical Solutions here on a number of days to make the changes needed. They have been first class in every way, Michael, their Technician, is extremely helpful and carries out his work very efficiently and is very good at providing electrical advice. He was also very pleasant and courteous as well as being very good at handling the foibles of elderly, newly moved clients. Making appointments for visits has been very easy and the entire experience with this Company has been excellent.
Customer in Gloucestershire
Posted on 30/09/2024
, work completed 27/09/2024
Recommended
A trustworthy electrical company
We have used West Wales electrical solutions on 2 occasions now the most recent being sorting out a problem with outside lights which kept tripping, the first being an installation of a new consumer unit. On both occasions communications were efficient and friendly, they turned up on time and were pleasant to deal with. The electricians worked quickly and neatly and gave us a feeling of competence and wanting to do a good job. We have no hesitation in recommending them.
Customer in Carmarthenshire
Posted on 24/09/2024
, work completed 18/09/2024
Recommended
Providing the Fitting of 2 new consumer units in garden buildings.
We were very pleased to find a local business that was able to do the work so soon. The work was done by John, who was friendly and considerate, worked hard and did a really thorough job, bringing all the electrics up to the standard required for the safety certificate.
Customer in Carmarthenshire
Posted on 23/09/2024
, work completed 23/09/2024
Recommended
Electric power failure at hot tub electrical certificate
West wales electric were able to come out at very short notice and sort out various electrical problems that we had. Very grateful to them, would recommend.👍
Customer in Cardiff
Posted on 23/09/2024
, work completed 20/09/2024
Recommended
I had my 6 monthly Fire Alarm Test for the flats and shops I rent out
The electrician arrived as stated and got straight on with the job. He was very polite and efficient with my tenants. There service was both polite and efficient, he was respectful to all their possessions and property. Very clean workmanship and reasonably priced
Customer in Ceredigion
Posted on 19/09/2024
, work completed 17/09/2024
Recommended
Excellent firm
Came promptly as an emergency call out. Very knowledgeable and nice gentleman who solved our problem. Would highly recommend. Also thanks to jenny who took my phonecall
Customer in Sir Gaerfyrddin
Posted on 03/09/2024
, work completed 02/09/2024
Recommended
Endorsement Reference
We have had various works undertaken by West wales electricals including the installation of solar panels and a wind turbine. Various residential works and works to holiday lets.
Which? Trusted Traders Consumer
Posted on 12/08/2024
, work completed 21/06/2024
Recommended
Endorsement Reference
West Wales Electrical did several works for me over the past years. I am a landlady and I own some properties that require regular electrical checks and occasional work that includes upgrading electrical installation. WWE are always very helpful with providing advice and appointments that suits our tenants. They are very professional and always quick to respond my emails or WhatsApp messages. Never had any issues with quality of their work.
Which? Trusted Traders Consumer
Posted on 12/08/2024
, work completed 30/05/2024
Recommended
Endorsement Reference
We have had lots of work completed by West Wales Electrical Solutions, from a solar installation to the rewiring of our workshop. They are brilliant. Great communication, they are punctual, complete the work on schedule and are flexible. Really genuine, professional team. Highly recommend.
Which? Trusted Traders Consumer
Posted on 12/08/2024
, work completed 15/07/2024
Recommended
Endorsement Reference
6th June further work done on stables putting in ceiling light and socket. Previously used for several different jobs in the house and outside after we moved here 2 years ago. Always answer phone/email/texts promptly. Very helpful with advice on what is needed and suggested I buy products which they fitted when they felt that would be cheaper for me. Turn up when they say and do good job and tidy up afterwards. Provide all necessary certificates for work done. Prices reasonable. Very happy to recommend them and have already re-booked for further work.
Which? Trusted Traders Consumer
Posted on 12/08/2024
, work completed 06/06/2024
Recommended